Revolution - How agile cooperation models substitute classical client/vendor relationships by Mirko Kleiner

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This document discusses how agile cooperation models are replacing traditional client/vendor relationships. It provides examples of how access is becoming more important than ownership in areas like car sharing and ride sharing. The document also discusses moving from output-focused to outcome-focused models and how reputation can become as valuable as currency. Finally, it argues that agile models can create a win-win situation for both customers and vendors through transparency, adaptability, and goal alignment.

Software Technology

REVOLUTION
Mirko Kleiner, Vice President Delivery
How agile cooperation models substitute classical client/vendor
relationships
May 2014
All rights reserved

2
Collaborative Consumption
Source: Rachel Botsman
REVOLUTION
Car Industrie
Car
Ownership
Car
Sharing
Ride
Sharing
P2P Car
Rental

„Access becomes more  
important than Ownership.“
!
Rachel Botsman, 2010

4
Couch Surﬁng
Other Examples of REVOLUTION

Freelancer Market
Other Examples of REVOLUTION

7
Crowd Sourcing
Other Examples of REVOLUTION

From Output to Outcome (Double O Model)
Source: Alistair Cockburn , 10/2013

Contract Model Wave
Source: Gabrielle Beneﬁeld, 10/2013
Project 1  Project 2  Project 3 
Objectives 1  Objectives 2  Objectives 3 
Budget/Time ﬁxed Budget/Time ﬁxed Budget/Time ﬁxed

„Reputation Capital could
be as valuable as currency .“
!
Rachel Botsman, 2010

12
Customer
1 Time-to-Market
2 Predeﬁned Budget
Needs
3 Business driven
4 Business Value in Focus
Changes
No negotiations, short cycles
Timing & Costs are ﬁxed
Rapid Prototyping Culture
Empowerment of Projectteam

13
Vendor
1 Projects
2 Utilization
Needs
3 Sustainability
4 Consistency
Changes
Transparency
Ability of scale
Goal driven
Adaptability

14
Summary
REVOLUTION
tertiary Sector
Customer Vendor
WIN WIN

15
Thank you for
your Attention!
SCHWEIZ 
youngculture AG  
Hotelstrasse
CH-8006 Zürich-Airport  
Tel. +41 (0)44 366 40 40 
SERBIEN 
youngculture d.o.o.  
Bulevar Zorana Đinđića 64a 
RS-11070 Neu Belgrad 
Tel. +381 (0)11 40 49 950 
DEUTSCHLAND 
youngculture (Deutschland) GmbH  
Rottmannstrasse 11 
DE-80333 München  
Tel. +49 (0)89 41 61 25 99 0 
ÖSTERREICH 
youngculture (Österreich) GmbH  
Renngasse 4 
AT-1010 Wien 
Tel. +43 (0) 1 5321960 
youngculture d.o.o.  
25A, 7.Jula Street 
RS-18000 Niš 
Tel. +381 (0)18 522 092 
Romania 
youngculture (Romania) S.R.L.
Palas 5B street
United Business Center 2
700032 Iași
Mirko Kleiner
Vice President Delivery

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At the recently held “CodeCamp” event, Ana Milutinovic spoke about the challenges of Quality Assurance in Agile Development and presented lots of best practice experience. Quality Assurance Challenges in Agile Development While many books have been written about Agile Development methodologies and their success stories - little has been said about how to handle quality assurance and testing in Agile projects. After getting involved with her first Agile Development project some years ago, Ana Milutinovic – QA Engineer at youngculture – found herself confronted with the challenge of having to rethink traditionally established testing processes that worked well for Waterfall Projects but which were not suitable for Agile Development. Problems arose like how to do proper test planning, if no scope planning was available? How to fit in writing test cases and test execution in 2-week sprints that looked like mini-Waterfall Projects? There was never enough time for quality assurance and bugs were accumulating. Best Practise Tips That’s when Ana and her colleagues began to develop their own model for Agile testing, which has since been refined in many e-commerce and other projects. Some best practice tips: 1. Quality in Planning: Actively involve QA Engineers in sprint planning In order to avoid running into time constraints a realistic planning of both – development and quality assurance – is crucial. It is therefore important that QA engineers get a profound understanding of the features in order to estimate realistic test efforts. An “easy-to-develop” feature might mean a huge testing effort and vice versa. 2. Quality in Test-Design: Engage developers in writing test cases Instead of handing over quality assurance to the test department, developers should be included in writing test cases. This not only raises the focus on quality, but also helps developers in making the specification, because the QA engineer might point out use cases they would not have otherwise thought of. 3. Quality in Test-Execution: Closer collaboration brings better results As a consequence of closer collaboration between software and QA engineers in the test-planning and design phases, QA engineers will have a better insight into the project goals and will be therefore more effective in test-execution. 4. Quality in Reporting and Metrics: tool based & fast feedback In order to cope with agile processes, efficient and focused test feedback is key. Forget about detailed strategy papers, test documentation and extensive test reports. Rather work with checklists and modern test management tools.

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Revolution - How agile cooperation models substitute classical client/vendor relationships by Mirko Kleiner

2. 2 Collaborative Consumption Source: Rachel Botsman REVOLUTION Car Industrie Car Ownership Car Sharing Ride Sharing P2P Car Rental

3. „Access becomes more   important than Ownership.“ ! Rachel Botsman, 2010

4. 4 Couch Surﬁng Other Examples of REVOLUTION

5. 5 Gardens Other Examples of REVOLUTION

6. Freelancer Market Other Examples of REVOLUTION

7. 7 Crowd Sourcing Other Examples of REVOLUTION

8. What about tertiary Sector?

9. From Output to Outcome (Double O Model) Source: Alistair Cockburn , 10/2013

10. Contract Model Wave Source: Gabrielle Benefield, 10/2013 Project 1  Project 2  Project 3  Objectives 1  Objectives 2  Objectives 3  Budget/Time fixed Budget/Time fixed Budget/Time fixed

11. „Reputation Capital could be as valuable as currency .“ ! Rachel Botsman, 2010

12. 12 Customer 1 Time-to-Market 2 Predeﬁned Budget Needs 3 Business driven 4 Business Value in Focus Changes No negotiations, short cycles Timing & Costs are ﬁxed Rapid Prototyping Culture Empowerment of Projectteam

13. 13 Vendor 1 Projects 2 Utilization Needs 3 Sustainability 4 Consistency Changes Transparency Ability of scale Goal driven Adaptability

14. 14 Summary REVOLUTION tertiary Sector Customer Vendor WIN WIN

15. 15 Thank you for your Attention! SCHWEIZ  youngculture AG   Hotelstrasse CH-8006 Zürich-Airport   Tel. +41 (0)44 366 40 40  SERBIEN  youngculture d.o.o.   Bulevar Zorana Đinđića 64a  RS-11070 Neu Belgrad  Tel. +381 (0)11 40 49 950  DEUTSCHLAND  youngculture (Deutschland) GmbH   Rottmannstrasse 11  DE-80333 München   Tel. +49 (0)89 41 61 25 99 0  ÖSTERREICH  youngculture (Österreich) GmbH   Renngasse 4  AT-1010 Wien  Tel. +43 (0) 1 5321960  youngculture d.o.o.   25A, 7.Jula Street  RS-18000 Niš  Tel. +381 (0)18 522 092  Romania  youngculture (Romania) S.R.L. Palas 5B street United Business Center 2 700032 Iași Mirko Kleiner Vice President Delivery

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