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Innovative multi-partner business 
model for sanitation.
Hi! I’m 
Anita
and I’m 
Pedro
MM
In Stores? By Masons? Borrow? 
• Complex list 
• Investing time 
• Transport 
• Shipping costs 
• Decision making 
• Unqualified providers 
• Mistakes 
• Lose money 
• How to save money 
• Buy piece by piece 
• Get loan 
• High interest rates
Mi Baño 
offers a 
bundled 
solution 
Reducing transaction costs and promoting sustainable 
use + maintenance practices of the BOP
What’s 
inside?
1 
2 
3 
4 
Suitable 4-all 
Design 4-less 
Just Do It! 
Boost Your 
Business
1 Delivery 
To client’s door
A package of 
components 
2 
Ready to 
be build 
indoors or 
outdoors
3 Financing 
Payment in cash 
or in installments 
(up to 48 months)
4 Relationship 
Information 
& technical 
support 
Call center 
Website 
Frontline 
agents
Co.
The delivery 
of the 
Mi Baño 
solutions
manufacturers logistic operator 
foundation 
micro finance 
institutions 
brand 
linking platform
Shared value business model 
Manufacturers Logistics Agents 
Client Management 
Financial 
Institutions 
Clients 
Platform 
- Product development 
- Supply 
- Storage 
- Bundling & Shipping 
Evaluate contacts 
& close sales 
Private Foundation 
Brand Management & 
Partnership
Manufacturers Logistics Clients 
Platform 
• Lead and /or participate in the 
development of new solutions. 
• Develop and produce inputs to 
suit demand needs and matched 
to these solutions, supplying the 
orders timely. 
• Offer a special price for MiBaño 
and co-finance brand 
management expenses and 
shared sale costs. 
Delivery & 
Verification 
Delivery to the client’s door 
• Manage the orders, reception, 
storage, packaging and product 
bundling. 
• Manage delivery to housing of end-client: 
(i) coordinate the delivery, 
reception (sign the client guarantee 
package and verification document of 
reception) and bill.
Cash flow 
Manufacturers Logistics Agents 
Financers 
Clients 
Platform 
Private Foundation
Client interface 
Agents 
• Present the Mi Baño 
solutions 
• Provide information 
• Support promotional 
activities 
• Get contacts 
• Register contacts 
into the platform 
• Develop suitable 
financing options 
• Manage micro loans 
Financers 
Clients
MiBaño foundation 
Private Foundation 
MiBaño seeks to establish a sustainable shared 
business model through a foundation mechanism, 
relying on external and internal funds for 
implementation of its four core activities: 
• Enhancing R&D to improve products and 
services; 
• Information and technical support to customers to 
promote behavioral changes; 
• Access to communal financing mechanisms and 
demonstrative-training centers to build local 
capacities; 
• Shared brand management, promotion and 
awareness, and its partners' accreditation. 
• Promote the brand and ensure its performance, protecting its identity, image and reputation 
• Provide support to their partners for dialogue with the Government and parties 
• Convene and evaluate participation of new members: partners , ambassadors and donors
A new market 
Market 
opportunity 
identified 
15 enterprises jointly with SNI have 
signed an investment agreement 
around US$ 600,000 for the next 
A shared vision 
and action plan 
agreed 
Business 
operational shared 
processes deployed 
in controlled areas 
Institutional 
arrangements for 
brand and shared 
business management 
in place 
Co-creation development and status 
two years 
Catalogue of 
solutions, 
designed and 
tested 
1 
2 3 
4 
5 
APR/13 MAY/13 JUN/13 NOV/13 MAY/14 SEP/14 OCT/14 JAN/15 APR/15 
Mi Baño 
Commission 
was founded 
Mi Baño 
work plan 
was agreed 
Mi Baño 
teams were 
created 
Mi Baño first 
prototypes 
developed 
Mi Baño 4 
package 
solutions 
tested (Lima 
+ Arequipa) 
Mi Baño 
launched, 
with sales in 
controlled 
areas of 
Lima 
Mi Baño 
launched, 
with sales in 
controlled 
areas of 
Arequipa 
Mi Baño 
Foundation 
established 
Mi Baño 
launching at 
scale
I have access to 
a water network 
and sewerage, 
but do not have a 
bathroom…
I have access to 
regular water 
provision, but lack 
access to quality 
sanitation.
Market segmentation Mi Baño is 
focused on 
1.45M HHs 
private market 
opportunity.
Prices in cash and in installments 
Segment 1 Segment 2 
Total Urban Rural Total Urban Rural 
Vulnerable 1,226 1,242 686 697 811 534 
Poor 593 610 336 382 488 296 
Cash price 
Average offered installment 
Average desired installment 
Lowest offered installment (48 
months) 
Average payment capacity 
Catalogue of 
products 
Average 
offered 
installment 
Average 
desired 
installment 
Lowest 
offered 
installment 
Average 
payment 
capacity* 
Cash price 
Solution 1 58 51 38 44 845 
Solution 2 54 62 34 44 759 
Solution 3 37 29 29 44 640 
Solution 4 58 45 39 44 847 
Source: INEI-ENAHO 2011. Average payment 
capacity of households has been estimated on the 
use of 20% of their monthly cash flow for investing in 
sanitation. It is a national average data. 
HHs incomes 
Installments are 
in a range of 5- 
10% from target 
households' 
monthly incomes
Growth prospects for the next five years 
• Reach 184,000 
households. 
• Impacting on welfare of 
753,000 people. 
• Progressive expansion, 
by adding two new 
regions by year. 
• Targeting a turnover of 
236 millions USD, 
shared along chain 
partners and the brand 
management system. 
Sales prospects (7 regions) 
2015 2016 2017 2018 2019 Total 
Total sales in units 8,095 15,786 32,257 56,674 71,500 184,312 
Maket segment 1 3,142 6,478 11,889 20,678 26,722 68,908 
Market segment 2 4,953 9,308 20,368 35,996 44,779 115,404 
Sales turnover in USD million 10.59 20.49 36.52 74.79 94.05 236.44 
Maket segment 1 3.20 6.60 6.12 21.05 27.21 64.17 
Market segment 2 7.39 13.89 30.40 53.73 66.84 172.27 
Population reached 33,055 64,359 131,913 231,828 292,286 753,439 
Maket segment 1 12,253 25,265 46,366 80,644 104,214 268,742 
Market segment 2 20,802 39,094 85,547 151,184 188,071 484,698 
Key points
Synergic Action 
Sustainability 
Catering to the BOP requires going beyond traditional value 
creation approaches, 
Calls for a shared appreciation for cooperation, 
Breaking the current market paradigms, surpassing the 
value/cost dilemma.
…we are looking 
for 
ambassadors… 
To raise awareness on sanitation and their collateral 
business opportunities, add their own brands to a national 
movement, and boost business innovation through 
technology or knowledge sharing.
…in return: 
Partners will create business opportunities within an 
integral platform focused on the BOP market, thereby 
sharing nationwide social impacts. 
And make more people happy : )
A vision, 
a brand 
Led by: Financed by: Supported by:

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Mi baño presentation

  • 1.
  • 2. Innovative multi-partner business model for sanitation.
  • 5. MM
  • 6.
  • 7.
  • 8. In Stores? By Masons? Borrow? • Complex list • Investing time • Transport • Shipping costs • Decision making • Unqualified providers • Mistakes • Lose money • How to save money • Buy piece by piece • Get loan • High interest rates
  • 9.
  • 10. Mi Baño offers a bundled solution Reducing transaction costs and promoting sustainable use + maintenance practices of the BOP
  • 11.
  • 13. 1 2 3 4 Suitable 4-all Design 4-less Just Do It! Boost Your Business
  • 14. 1 Delivery To client’s door
  • 15. A package of components 2 Ready to be build indoors or outdoors
  • 16. 3 Financing Payment in cash or in installments (up to 48 months)
  • 17. 4 Relationship Information & technical support Call center Website Frontline agents
  • 18. Co.
  • 19. The delivery of the Mi Baño solutions
  • 20. manufacturers logistic operator foundation micro finance institutions brand linking platform
  • 21. Shared value business model Manufacturers Logistics Agents Client Management Financial Institutions Clients Platform - Product development - Supply - Storage - Bundling & Shipping Evaluate contacts & close sales Private Foundation Brand Management & Partnership
  • 22. Manufacturers Logistics Clients Platform • Lead and /or participate in the development of new solutions. • Develop and produce inputs to suit demand needs and matched to these solutions, supplying the orders timely. • Offer a special price for MiBaño and co-finance brand management expenses and shared sale costs. Delivery & Verification Delivery to the client’s door • Manage the orders, reception, storage, packaging and product bundling. • Manage delivery to housing of end-client: (i) coordinate the delivery, reception (sign the client guarantee package and verification document of reception) and bill.
  • 23. Cash flow Manufacturers Logistics Agents Financers Clients Platform Private Foundation
  • 24. Client interface Agents • Present the Mi Baño solutions • Provide information • Support promotional activities • Get contacts • Register contacts into the platform • Develop suitable financing options • Manage micro loans Financers Clients
  • 25. MiBaño foundation Private Foundation MiBaño seeks to establish a sustainable shared business model through a foundation mechanism, relying on external and internal funds for implementation of its four core activities: • Enhancing R&D to improve products and services; • Information and technical support to customers to promote behavioral changes; • Access to communal financing mechanisms and demonstrative-training centers to build local capacities; • Shared brand management, promotion and awareness, and its partners' accreditation. • Promote the brand and ensure its performance, protecting its identity, image and reputation • Provide support to their partners for dialogue with the Government and parties • Convene and evaluate participation of new members: partners , ambassadors and donors
  • 26. A new market Market opportunity identified 15 enterprises jointly with SNI have signed an investment agreement around US$ 600,000 for the next A shared vision and action plan agreed Business operational shared processes deployed in controlled areas Institutional arrangements for brand and shared business management in place Co-creation development and status two years Catalogue of solutions, designed and tested 1 2 3 4 5 APR/13 MAY/13 JUN/13 NOV/13 MAY/14 SEP/14 OCT/14 JAN/15 APR/15 Mi Baño Commission was founded Mi Baño work plan was agreed Mi Baño teams were created Mi Baño first prototypes developed Mi Baño 4 package solutions tested (Lima + Arequipa) Mi Baño launched, with sales in controlled areas of Lima Mi Baño launched, with sales in controlled areas of Arequipa Mi Baño Foundation established Mi Baño launching at scale
  • 27. I have access to a water network and sewerage, but do not have a bathroom…
  • 28. I have access to regular water provision, but lack access to quality sanitation.
  • 29. Market segmentation Mi Baño is focused on 1.45M HHs private market opportunity.
  • 30. Prices in cash and in installments Segment 1 Segment 2 Total Urban Rural Total Urban Rural Vulnerable 1,226 1,242 686 697 811 534 Poor 593 610 336 382 488 296 Cash price Average offered installment Average desired installment Lowest offered installment (48 months) Average payment capacity Catalogue of products Average offered installment Average desired installment Lowest offered installment Average payment capacity* Cash price Solution 1 58 51 38 44 845 Solution 2 54 62 34 44 759 Solution 3 37 29 29 44 640 Solution 4 58 45 39 44 847 Source: INEI-ENAHO 2011. Average payment capacity of households has been estimated on the use of 20% of their monthly cash flow for investing in sanitation. It is a national average data. HHs incomes Installments are in a range of 5- 10% from target households' monthly incomes
  • 31. Growth prospects for the next five years • Reach 184,000 households. • Impacting on welfare of 753,000 people. • Progressive expansion, by adding two new regions by year. • Targeting a turnover of 236 millions USD, shared along chain partners and the brand management system. Sales prospects (7 regions) 2015 2016 2017 2018 2019 Total Total sales in units 8,095 15,786 32,257 56,674 71,500 184,312 Maket segment 1 3,142 6,478 11,889 20,678 26,722 68,908 Market segment 2 4,953 9,308 20,368 35,996 44,779 115,404 Sales turnover in USD million 10.59 20.49 36.52 74.79 94.05 236.44 Maket segment 1 3.20 6.60 6.12 21.05 27.21 64.17 Market segment 2 7.39 13.89 30.40 53.73 66.84 172.27 Population reached 33,055 64,359 131,913 231,828 292,286 753,439 Maket segment 1 12,253 25,265 46,366 80,644 104,214 268,742 Market segment 2 20,802 39,094 85,547 151,184 188,071 484,698 Key points
  • 32. Synergic Action Sustainability Catering to the BOP requires going beyond traditional value creation approaches, Calls for a shared appreciation for cooperation, Breaking the current market paradigms, surpassing the value/cost dilemma.
  • 33. …we are looking for ambassadors… To raise awareness on sanitation and their collateral business opportunities, add their own brands to a national movement, and boost business innovation through technology or knowledge sharing.
  • 34. …in return: Partners will create business opportunities within an integral platform focused on the BOP market, thereby sharing nationwide social impacts. And make more people happy : )
  • 35. A vision, a brand Led by: Financed by: Supported by: