D for digital

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Six trends that can fundamentally change banking and how banks must adapt to win in this digital world where industries are being re-imagined everyday

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D for digital

  1. 1. PLAY
  2. 2. Aman NARAIN! @amanwhotweets!
  3. 3. DIGITAL IS CHANGING THE WORLD
  4. 4. 2008 2013
  5. 5. Global Internet Device Shipments Forecast! Source: Gartner, IDC, Strategy Analytics, company filings, Bi Intelligence estimates!
  6. 6. Messaging!
  7. 7. 34 !Billion! Messaging! 22! ! 5! ! ?! ! ?! ! ?! ACTIVE! 400m! $0.2bn! Users / Revenue!Years to 34!Service! ACTIVE! 271m! $1.1bn! REGISTERED! 340m! $0.3bn! REGISTERED! 130m! $0.2bn! REGISTERED! 3.5bn! $3.7bn!
  8. 8. 2012! 2013! 2014! 2015! 2016! 2017! $231! $262! $291! $319! $345! $370! Forecast: US Online Retail Sales, 2012 to 2017! Source: Forrester Research Online retail Forecast, 2012 to 2017 (US)! Year-on-year growth! 14%! 13%! 11%! 10%! 8%! 7%! Share of total
 retail sales! 8%! 8%! 9%! 10%! 10%! 10%! ( US$ billions)! CAGR from 2012 to 2017 : 9%!
  9. 9. Lines between offline and online shopping experiences are blurring!
  10. 10. SIX DIGITAL MEGA TRENDS
  11. 11. CLOUD! BIG DATA! INTERNET OF EVERYTHING! SOCIAL MEDIA! COLLABORATIVE CONSUMPTION! PRIVACY & SECURITY!
  12. 12. 4.5 Billion!Hours of Music Streamed! 1 Billion!Playlists Created! 24 Million!Active Users! 20,000! Songs Added Everyday!
  13. 13. “…having it recommend a cool paella place in Barcelona because it knows you eat paella all the time at home.” ! Dennis Crowley, CEO, FourSquare!
  14. 14. “ Companies need to think about a two way conversation in real time instead of a one way conversation in prime time ”! Allison Johnson, ex-VP Marketing, Apple!
  15. 15. 6.5 Million Passwords Leaked! 40 Million ! sets of Card Data Leaked! ****! -------!
  16. 16. “If the phone can track everything, how does the user know it will be used for good?” ! Robert  Grimshaw  
  17. 17. COMMERNCE   COMMUNITY  CONTENT   Industries being reimagined! MUSIC! PUBLISHING! BOOKING! BANKING! ?!
  18. 18. WHAT DOES IT 
 MEAN FOR BANKS?
  19. 19. PROACTIVE! PREDICTIVE!REACTIVE!
  20. 20. The Rise & Rise of Digital China! GROWING INTERNET CLIENT! Source: @KPCB: CNNIC. comScore, 3/14. 500m MOBILE USERS!
  21. 21. China’s banking finance renaissance! Source: @KPCB: Tencent,  Liang  Wu  (Hillhouse  Cap<al).    Alipay. YU’E BAO 89BN 
 ASSETS UNDER MANAGEMENT! WECHAT “MY BANK CARD”! Manage money / invest in money market funds via WeChat Payment Find   restaurants  /   daily  group     buy  deals-­‐   powered  by   Dianping   Order  taxi  -­‐  powered   by  Didi  -­‐   pay  via  WeChat   Payment New  Year  Lucky   Money  –  fun  / social  game  to   incen<vize  users  to   link  bank  cards  to   WeChat  Payment.   5MM  users  used   on  Chinese  New   Year  Eve,  2014
  22. 22. WHAT WILL IT 
 TAKE TO WIN
  23. 23. INVESTMENTS
  24. 24. SCALE
  25. 25. RISK TAKING
  26. 26. ALLIANCES / ECOSYSTEMS
  27. 27. PEOPLE (MINDSET)
  28. 28. Q & A!

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