2. RACI Overview
• The purpose of the RACI process is to answer the following questions . . .
– What functions, activities, and tasks must be performed
– Who must perform them and what is their level of involvement
• RACI is a highly participative process that ensures ownership of the
responsibilities
-2-
Anal Prob ol v5.ppt
3. Type/Degree of Participation Can Be Defined
Responsible • Individual(s) (Many) who perform an activity or take part
“Doer” in a decision—responsible for action/implementation.
Accountable
“Buck Stops Here”
Individual (One!!) who has ultimate decision making and
approval authority. Typically the owner of the budget.
Consulted Individual(s) (Many) who need to have input into a decision
“In the Loop” or action before it occurs.
Informed Individual(s) (Many) who must be informed that a decision
“FYI” or action has taken place.
-3-
Anal Prob ol v5.ppt
4. RACI Charting Maps Roles with Activities
Functional Role:
• A position assigned or assumed to accomplish
an activity or sub-activity
A C I
Activity: R C I C
• An action or
decision that is one I R A
of several
sequential steps in R A
the completion of a
business process. I A C
It should always
result in a clear A I R C
output
A C R I
-4-
Anal Prob ol v5.ppt
5. Region Employee Expense Statement Processing
(Example)
Participant Role
Region General
Activities Employee Secretary Supervisor Accounting Accounting
1. Document expenses AR
2. Complete expense
account form AR R C
3. Forward to supervisor A R
4. Review C AR
5. Approve I AR
6. Forward to region
accounting R A
7. Classify expenses C AR
8. Audit AR
9. Determine payment type C AR
-5-
Anal Prob ol v5.ppt
Editor's Notes
RACI Charting is based on the observation that misunderstandings and/or an absence of information about responsibilities is a major cause of inaction and implementation failure. RACI Charting is a technique designed to prevent this by explicitly
The accountability for completing an activity or making a decision is often ambiguous because more than one person shares an element of responsibility toward it. A complex function may involve several people, all of whom see the function from their perspective or need. To clarify these complex relationships, we separate accountability from responsibility. Responsible: “R’s” may also be delegated—particularly for larger tasks. Accountable: the person whose neck is on the line if the activity/decision isn’t carried out. The person with the “A” may also choose to take the “R” for completing the task, or may delegate the “R” to another party. For a complex activity
• Activities should take the following format (VAN): Verb Adjective Noun
An example of a completed RACI chart. Let class read through and make sure they understand Clarification of activities (if explanation needed): #2 employee jot down information and ask secretary to put into computer format, consult with accounting if not sure of expense category. #4 supervisor questions an expense that employee had documented. #9 general accounting ask employees how they want to receive payment (paycheck or direct deposit).
