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3410 Midcourt #119 Carrollton, TX 75006  972.590.1949  www.MyStarAuto.com
3410 Midcourt #119 Carrollton, TX 75006  972.590.1949  www.MyStarAuto.com A State of the art marketing and customer retent...
Additional MyStar Support Benefits Add the Many Benefits of AND Generate  PROFIT!
MyStar is the Ultimate Personal Assistance Service that allows your prospects and customers to receive: What Does  Do For ...
<ul><li>Phone Numbers </li></ul><ul><li>Addresses </li></ul><ul><li>Weather Forecasts </li></ul><ul><li>Driving Directions...
3410 Midcourt #119 Carrollton, TX 75006  972.590.1949  www.MyStarAuto.com “ My Uncle just passed away and wanted to be cre...
MyStar Call Center Data <ul><li>Call center is owned, managed and operated in the U.S.A. in the MyStar Headquarters. </li>...
Place On Every Vehicle On the Lot… Provides Instant Added Value To Every Vehicle
… and Every Vehicle In Your Showroom Provides Instant Added Value To Every Vehicle
Name Cell Phone Email address  (optional) ALL YOU NEED TO ISSUE ANY PACKAGE IS: Issuing a Package to Customers is EASY!
Activate Your Customers On The Spot Your Customers Will Receive a Text Message Within 3 Seconds of Issuance! John, Welcome...
Your customer can begin using YOUR personal assistance service “ Hello Mrs. Williams, Thank you for calling YOUR DEALERSHI...
All Emails Include A V-Card Attachment That Will Insert Your Dealership’s Information Into Their Contacts on Their Compute...
Dealership Info is Entered Into Recipients Contacts All Your Dealership’s Contact Information is Instantly Added Into Your...
MyStar recommends a retail price of for an upgrade from a 3-Month/90 minute package to a 1-Year/360 minute package. Genera...
1-Year Companion Plans Are Available for Everyone in the Family Sell Companion Plans TEENAGERS “ Super Moms” Parents Compa...
Activation form notifies customers about ALL upgrades Online Customer Activation Agreement
Breakeven with Low Penetration The MyStar Program Has Zero Cost With Only an 18% Penetration Rate A Dealership That Sells ...
You Can Use The Follow-Up Text Message Feature to: Thank Your Customers For Their Purchase OR Improve CSI Scores By Recogn...
DEALERSHIP NAME is performing oil changes for only $19.95 this weekend only. Call for an appointment Today! 214-555-1212 D...
All Text Messages Sent Have Opt-Out Instructions To Stop These Texts Call (866) 2-QUITME
Additional MyStar Support Benefits What about the customers who  DID NOT  purchase a vehicle?
Additional MyStar Support Benefits Capture  Valuable Contact Information By issuing them a Walk-in package, you instantly ...
Activate Qualified Leads On The Spot Your Customers Will Receive a Text Message Within 3 Seconds of Issuance! John, Thanks...
Automated Follow-Up Notification System You can completely customize the content and the  of up to 3 text messages that ge...
Bill, If you buy the red truck you saw by 8pm tonight, I’ll give you $500 more for your trade-in.Call James 214-555-1212  ...
Only 22% of emails are opened within 24 hours Interesting Marketing Facts  Studies show that  96%  of text messages are op...
Additional MyStar Support Benefits 1 Month Packages Are Also Available for Service Drive
Instant Service Text and Email Thank your customers for their patronage to your service department. John, Thank you servic...
Follow-Up Customized Service Notifications Generate additional revenue through increased RO’s by sending customers automat...
Customized Lead Reports Leads reports available for each employee who gives out Walk-In or Service packages Allows for det...
Additional MyStar Support Benefits Dealer Ops Guide Online Tutorial for Every MyStar Process Dealer Support
Additional MyStar Support Benefits Sales Support Sales Hand Out Window Sticker Customer Information Card Tent Card
Monthly Electronic Invoice Emailed To Your Choice of Recipients Remittance Package Breakdown Monthly Total Detailed Issuan...
You choose the employees who receive commission. You decide the commission amounts. You decide which packages are commissi...
Supported Clients YOUR NAME HERE
3410 Midcourt #119 Carrollton, TX 75006  972.590.1949  www.MyStarAuto.com The most innovative automotive product  EVER! Ge...
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MyStar: The Ultimate Driving Companion

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MyStar: The Ultimate Driving Companion

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MyStar: The Ultimate Driving Companion

  1. 1. 3410 Midcourt #119 Carrollton, TX 75006 972.590.1949 www.MyStarAuto.com
  2. 2. 3410 Midcourt #119 Carrollton, TX 75006 972.590.1949 www.MyStarAuto.com A State of the art marketing and customer retention tool. Provides added value to every vehicle with no pre-load cost, no inventory and no equipment. A unique tool that enhances F&I performance by unlocking your customers on the spot. What is For Your Dealership Capture valuable customer information from those who bought AND those who didn’t.
  3. 3. Additional MyStar Support Benefits Add the Many Benefits of AND Generate PROFIT!
  4. 4. MyStar is the Ultimate Personal Assistance Service that allows your prospects and customers to receive: What Does Do For Your Customers? Hello Mrs. Williams, Thank you for calling YOUR DEALERSHIP NAME Personal Assistance. This is Amanda. How may I assist you today? <ul><li>Anywhere </li></ul>All in Dealership’s Name! <ul><li>Anything </li></ul><ul><li>Anytime </li></ul>YOUR
  5. 5. <ul><li>Phone Numbers </li></ul><ul><li>Addresses </li></ul><ul><li>Weather Forecasts </li></ul><ul><li>Driving Directions </li></ul><ul><li>Roadside/Emergency Assistance </li></ul><ul><li>Traffic Conditions </li></ul><ul><li>Personal Shopping </li></ul><ul><li>Price Comparisons </li></ul><ul><li>Secretarial Services </li></ul><ul><li>City Guide </li></ul><ul><li>Site Seeing/Historical Information </li></ul><ul><li>Restaurant Recommendations </li></ul><ul><li>Restaurant Reservations </li></ul><ul><li>Personal Services </li></ul><ul><li>Entertainment Guide </li></ul><ul><li>Ticket Procurement </li></ul><ul><li>Nightlife Information </li></ul><ul><li>News/Sports Information </li></ul><ul><li>Travel Arrangements </li></ul><ul><li>Transportation </li></ul><ul><li>Appointment Reminders </li></ul><ul><li>General Trivia </li></ul>What Your Customers Can Ask For: Anything Else You Can Imagine…
  6. 6. 3410 Midcourt #119 Carrollton, TX 75006 972.590.1949 www.MyStarAuto.com “ My Uncle just passed away and wanted to be cremated and his ashes placed in a John Deere cookie jar. Can you find me one immediately.” “ My son just put gum in my daughter's hair. How can I get it out without cutting her hair?” “ I am stuck in the stairwell of my hotel and can’t get the doors to open. I am claustrophobic. Can you please call security and have them come get me?” “ I am traveling into Canada with my vehicle through the border in Michigan. Do I need a passport or can I just use a driver’s license? “ My wife an I are trying to settle a dispute. Can you find out if there is any truth to the notion that there are more crimes committed during a full moon?” … And We Mean Anything!
  7. 7. MyStar Call Center Data <ul><li>Call center is owned, managed and operated in the U.S.A. in the MyStar Headquarters. </li></ul><ul><li>Live 24/7/365 support handling thousands of daily requests </li></ul><ul><li>Full time quality control agents monitor, critique and score all calls. </li></ul><ul><li>Average length of calls 1:48. </li></ul>
  8. 8. Place On Every Vehicle On the Lot… Provides Instant Added Value To Every Vehicle
  9. 9. … and Every Vehicle In Your Showroom Provides Instant Added Value To Every Vehicle
  10. 10. Name Cell Phone Email address (optional) ALL YOU NEED TO ISSUE ANY PACKAGE IS: Issuing a Package to Customers is EASY!
  11. 11. Activate Your Customers On The Spot Your Customers Will Receive a Text Message Within 3 Seconds of Issuance! John, Welcome to DEALERSHIP NAME Personal Assistance. Call (866) 519-5237 from this phone to get Anything, Anywhere, Anytime!
  12. 12. Your customer can begin using YOUR personal assistance service “ Hello Mrs. Williams, Thank you for calling YOUR DEALERSHIP NAME PERSONAL ASSISTANCE. This is Amanda. How may I assist you today?” IMMEDIATELY! Unlock Your Customer
  13. 13. All Emails Include A V-Card Attachment That Will Insert Your Dealership’s Information Into Their Contacts on Their Computer or Smart Phone V-Card Attachment … An Instant Welcome Email…
  14. 14. Dealership Info is Entered Into Recipients Contacts All Your Dealership’s Contact Information is Instantly Added Into Your Customer’s Contact Database
  15. 15. MyStar recommends a retail price of for an upgrade from a 3-Month/90 minute package to a 1-Year/360 minute package. Generate Profits with Upgrades $199.00 You Have Been Upgraded To 1 Year Upgrade To A One Year Package Only $199.00
  16. 16. 1-Year Companion Plans Are Available for Everyone in the Family Sell Companion Plans TEENAGERS “ Super Moms” Parents Companion Plans Only $99.00
  17. 17. Activation form notifies customers about ALL upgrades Online Customer Activation Agreement
  18. 18. Breakeven with Low Penetration The MyStar Program Has Zero Cost With Only an 18% Penetration Rate A Dealership That Sells 100 Cars Per Month With Only 50% Penetration Will Make per month $5450
  19. 19. You Can Use The Follow-Up Text Message Feature to: Thank Your Customers For Their Purchase OR Improve CSI Scores By Recognizing Potential Failed Surveys From Unsatisfied Customers 1 st Day 12 th Day Follow Up Notifications After the Sale John, Thank you for your purchase from DEALER NAME. We appreciate your business! Please call us at (800) 555-1212 if you have any questions. Customized “ Thank You” Text John, ABC Motors hopes you’re enjoying your new vehicle. We are committed to your 100% satisfaction. Call 214-555-1212 with any questions. Customer Satisfaction Text
  20. 20. DEALERSHIP NAME is performing oil changes for only $19.95 this weekend only. Call for an appointment Today! 214-555-1212 Don’t forget the new 2010 Ford Mustang will hit our showrooms this upcoming Wednesday. Be one of the 1 st people to own one. 214-555-1212 There is a thunderstorm approaching the Miami area. Come by NOW to DEALERSHIP NAME FOR a $10 wiper blade change. 214-555-1212 The MyStar Program allows for a monthly text message to be sent to all the customers on the program customized to your specifications Oil Change Specials New Vehicle Arrivals Inclement Weather Notifications *All text messages come with opt out instructions Send Out Monthly Text Messages and Emails
  21. 21. All Text Messages Sent Have Opt-Out Instructions To Stop These Texts Call (866) 2-QUITME
  22. 22. Additional MyStar Support Benefits What about the customers who DID NOT purchase a vehicle?
  23. 23. Additional MyStar Support Benefits Capture Valuable Contact Information By issuing them a Walk-in package, you instantly capture their valuable contact information Automated customized follow-up notifications will begin. Lead reports allow for precision text message marketing campaigns
  24. 24. Activate Qualified Leads On The Spot Your Customers Will Receive a Text Message Within 3 Seconds of Issuance! John, Thanks for visiting DEALERSHIP NAME. Your Personal assistance is active. Call (866) 519-5237 from this phone to get Anything, Anywhere, Anytime!
  25. 25. Automated Follow-Up Notification System You can completely customize the content and the of up to 3 text messages that get to delivered to the customer after they leave your dealership! delivery days Don’t forget that your vehicle is waiting for you at DEALERSHIP NAME. Please call us to let us know when you are coming by to pick it up! 214-555-1212 Day 1 Vehicle Still Waiting We will take an additional $100 off the price of your vehicle if you purchase your vehicle today! Call us to arrange a time. 214-555-1212 Day 2 Additional Discounts Day 3 John, Come by to DEALERSHIP NAME and receive an additional $250 off the price of a vehicle service contract. Call us at 214-555-1212 Discount Other Products
  26. 26. Bill, If you buy the red truck you saw by 8pm tonight, I’ll give you $500 more for your trade-in.Call James 214-555-1212 Send customized text messages and emails to individual qualified customers who received a walk-in package. Send Targeted Messages to Walk-In Customers
  27. 27. Only 22% of emails are opened within 24 hours Interesting Marketing Facts Studies show that 96% of text messages are opened Within 9 minutes!
  28. 28. Additional MyStar Support Benefits 1 Month Packages Are Also Available for Service Drive
  29. 29. Instant Service Text and Email Thank your customers for their patronage to your service department. John, Thank you servicing your vehicle with DEALER NAME. We appreciate your patronage! If your experience was less than perfect, please call 214-555-1212. Instant “ Thank You” Text
  30. 30. Follow-Up Customized Service Notifications Generate additional revenue through increased RO’s by sending customers automated service reminder notifications. Follow-up notifications can be set to any future date. John, our records indicate that it’s time for another maintenance service on your vehicle. Call 214-555-1212 to schedule an appointment.
  31. 31. Customized Lead Reports Leads reports available for each employee who gives out Walk-In or Service packages Allows for detailed notes about potential customers. Reports printable by individual salesmen for “Save-a-Deal” meetings.
  32. 32. Additional MyStar Support Benefits Dealer Ops Guide Online Tutorial for Every MyStar Process Dealer Support
  33. 33. Additional MyStar Support Benefits Sales Support Sales Hand Out Window Sticker Customer Information Card Tent Card
  34. 34. Monthly Electronic Invoice Emailed To Your Choice of Recipients Remittance Package Breakdown Monthly Total Detailed Issuance History
  35. 35. You choose the employees who receive commission. You decide the commission amounts. You decide which packages are commissioned. Commissions Report
  36. 36. Supported Clients YOUR NAME HERE
  37. 37. 3410 Midcourt #119 Carrollton, TX 75006 972.590.1949 www.MyStarAuto.com The most innovative automotive product EVER! Get the Magic of NOW!

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