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How to blend traditional training with digital facilitation | A Users Guide

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Blended learning, digital learning, social learning, collaborative learning, online learning, elearning, informal learning, anytime-anywhere learning | many wonderful concepts to help enhance the learning outcomes

Can trainers, facilitators, instructors, SMEs, etc. implement these concepts as part of a corporate classroom or virtual Instructor Led Training | ILT

Here is a comprehensive step by step users guide on delivering a digitally enhanced classroom or virutal ILT.

Trainers, Facilitators, Coaches, SMEs, Instructors, Consultants, Instructional Designers to experience delivering Digital training & learning for free | visit http://www.wiztango.com

About WIZTANGO

Wiztango is a collaborative training & learning platform that uniquely combines a classroom or virtual Instructor Led Training (ILT) with web & mobile technology to assist stakeholders to achieve the best learning outcomes.

To create an awesome learner driven experience, trainers, facilitators, instructors and other individual training professionals as well as HR, L&D and business units at corporate enterprises blend ILTs on Wiztango.

By adding digital, the results of customer & product trainings, on-boarding, sales workshops, leadership facilitation, group coaching, virtual training sessions and other learning & development initiatives are greatly enhanced and transformed.

To validate learning, online activities such as assessment, assignment, social & informal discussions, Q&A sessions and feedback are easily designed, created and scheduled. For continuous learning anytime & anywhere, documents, videos, curated web pages and other relevant and interesting resources are shared by and amongst the stakeholders.

Finally, don’t just conclude a program with a feedback form but get excited to share a click to create, personalized and powerful learning outcomes.

Now there is an opportunity not just to reduce the duration of the ILT but to elongate the learning experience and engagement. And as a result eliminate creating expensive elearning content or forcing learners to take up yet another “click next” self-learning course on a LMS.

Let’s collaborate to achieve the best learning outcomes!

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How to blend traditional training with digital facilitation | A Users Guide

  1. 1. Copyright (C) 2016 Magmasoft Pte Ltd All Rights Reserved. USER GUIDE FACILITATED ACTIVE LEARNING a for
  2. 2. Copyright (C) 2016 Magmasoft Pte Ltd All Rights Reserved. BLENDING classroom and virtual training 1. The Basics 3 2. The DIGITAL account 7 3. The DIGITAL program 11 4. DIGITAL facilitation 29 5. Creating DIGITAL content 35 6. Appendix 42
  3. 3. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved THE BASICS Starting at the beginning
  4. 4. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved INCREASING PRODUCTIVITY Client is requesting to reduce class time DEMONSTRATING OUTCOMES Client wishes to see learner capabilities INCREASE PARTICIPATION Losing the participants in slides and lectures EXPERIMENT WITH NEW PEDAGOGIES Exploring efficiencies and edge ADDING DIGITAL TO VIRTUAL & ONLINE Virtual sessions only seem insufficient INCREASE RESULTS & PERFORMANCE Client looking for after-training follow up GOALS Knowing our challenges with traditional training and what we wish to achieve through blending – what’s yours?
  5. 5. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved RECOMMENDED TECHNOLOGIES WIZTANGO, A DIGITAL platform is available on the cloud @www.wiztango.com Register with an email id or social Also available for learners as a free APP for smart devices on the iOS & Android platforms RECOMMENDED BROWSERS Microsoft IE v8 Mozilla Firefox v19 – 36 Google Chrome v19 – 41 Apple Safari v7 - 8.0.3 256Kbits/second MINIMUM INTERNET SPEED
  6. 6. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved THE DIGITAL WORKFLOW Schedule agenda Learning outcomes Invitelearners Enhancements OUTPUT Share personalized outcomes with every learner and consolidated feedback for clients & managers PROGRAM Create an overview, plan agenda, design activities, add resources, invite professionals, upload facilitation content Overlaps the traditional training workflow reducing and simplifying the day- to-day planning and execution tasks SALES Marketing, promoting and transacting with clients in the marketplace and social networks DELIVERY With a scheduled agenda, the focus is only on driving learning through facilitated learner engagement
  7. 7. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PLATFORM OVERVIEW Copyright (C) 2015 Magmasoft Pte Ltd. All Rights Reserved DASHBOARD* Is the data analysis of data gathered from user actions and presented in a dashboard with recommendations * Underconstruction OUTCOMES Is a comprehensive report summarizing the activity results and active learning MARKETPLACE Is a transaction-ready list of all PROGRAMS and SCHEDULES for private (invited) users and or for the public SCHEDULES are user defined start and end dates of PROGRAMs ACTIVE LEARNING Is the user facilitated learning engagement for a PROGRAM and its SCHEDULE PEOPLE Are Invited stakeholders who are assigned roles, responsibilities and a set usage permissions PROGRAMS Are user designed courses or programs in a blended, traditional ILT, post- training follow-up, etc. model ACCOUNT Is a comprehensive role based organizational structure with webpage & customized URL A simple user interface and experience
  8. 8. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ORGANIZATIONAL STRUCTURE 1. 2. 3. 4. 5. 6. Program design Agenda Activities Resources Professionals Learner guide 1. Organization create Account management 1. 2. 3. 4. 5. 6. Scheduling Learner invite Stakeholder invite Onboarding Ice break Cheer leader 2. 1. 2. 3. 4. 5. Facilitation Engagement Appreciation Curation Create outcomes 1. 2. 3. 4. Program listings Dashboard review Audit Guidelines 1. 2. 3. 4. 5. Engagement Discussions Activities Resource consumption View and share outcomes ManagementLearner | DelegateTrainer | Facilitator AdministratorCoordinatorProgram Manager The stakeholder roles and responsibilities are user defined and here is a sample set
  9. 9. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved BYOD Make a contribution or a response Appreciate and rate a learning Ask a question or give an answer Take an assessment Give a feedback DOWNLOAD on both Download and access with the same user id and password
  10. 10. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved THE DIGITAL ACCOUNT Administering the account & creating the organization
  11. 11. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ADMINISTRATOR’s RESONSIBILITIES -1- manage the organization roles -2- set permissions for the roles -3- invite People to each role The primary responsibilities of an administrator are to As part of the responsibility, the administrator may also 1. Remove or Block people from the organization 2. Modify the permissions for a particular role 3. Add new roles to the organization 4. Invite additional people in the organization 5. Invite other administrators The administrator does not have IT related functions or responsibilities
  12. 12. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Create Ready to the first step ORGANIZATION PROFILE
  13. 13. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ORGANIZATION PROFILE • Contact points • Company Banner • Tags • Whom do we cater to • What are the learner levels • Which format • Which methodology • Which category Description Logo LocationsPeople Social channels and... Complete the organization profile by entering the relevant information Click here to view a sample profile Additional notes 1. A personalized URL based on the organization name is created 2. The profile page is only accessible if Public PROGRAMs are created
  14. 14. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved THE DIGITAL PROGRAM Transforming traditional training
  15. 15. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Create PROGRAMS Ready to As the organization profile gets done
  16. 16. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved A PROGRAM -1- OVERVIEW Is a user defined summary of information and data relevant to the program and serves as an access webpage The PROGRAM consists of the following seven components -2- AGENDA Is a user defined list of topics or a learning plan and serves as a navigation and summary of the programcomponents -3- ACTIVITIES Are user designed formal and informal activities and serves to validate and reinforce learning -4- BUFFER Are user created learning posts of a learning plan to be made available at a scheduled date time by an assigned PROFFESSIONAL -5- RESOURCES Is a local and global repository of user uploaded documents, images, Video URLS, webpages and text pages -6- PROFESSIONALS Is a user invite pool of professionals related to the design, administration and or delivery of the PROGRAM -7- SCHEDULES Are user defined start and end dates of the PROGRAM
  17. 17. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PROGRAM OVERVIEW 9. Pre-requisites 10. Key learnings 11. Pricing & Payment 12. Certification 13. Learning partners 14. Sponsors 15. Social channels 16. Tags The OVERVIEW is created by entering & uploading relevant text and image details & data such as Click here to view a sample program 1. Who is it for 2. What’s the learner level 3. Which methodology 4. Category 5. Learning stakeholders 6. Privacy 7. Premise 8. Description 9. Pre & Post learning 17. Banner & Icon
  18. 18. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved AGENDA What is in an AGENDA 1. Topic name 2. Description 3. Duration 4. Format or methodology 5. Learning objectives PROGRAM components linked to AGENDA topics 1. ACTIVITIES 2. RESOURCES 3. STREAM Posts, Contributions, Polls, Resources & Questions 4. PROFESSIONALS The AGENDA is the core for the blended learning experience Click here to view a sample agenda Additional notes 1. The AGENDA of a Public PROGRAM is publicly available with a customized URL 2. The AGENDA can include topics to be covered in traditional face-to-face methods 3. In STREAM the TagIT button allows you to select the AGENDA topic to be linked to a Contribution or Post 4. The AGENDA contains a summary counts of RESOURCES, Topics, ACTIVITIES, Contributions 5. Learners can navigate to AGENDA specific content from the AGENDA page 6. Check out a sample AGENDA on page 44
  19. 19. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved RESOURCES Additional notes 1. Documents can be both viewed online or downloaded Types 1. Upload documents such as PDF, Microsoft, etc. 2. Share YOUTUBE video URLs 3. Share web page URLs 4. Create text pages 5. Upload image files such as JPEG, PNG, etc. Repositories 1. Once uploaded in a PROGRAM, a copy is kept in the global repository 2. The same RESOURCE can then be shared in a different PROGRAM 3. RESOURCES can be removed from a PROGRAM but still remain in the global repository 4. A RESOURCE must be deleted from the global repository to be permanently removed 5. User shared RESOURCES in STREAM are copied into the PROGRAM repository and also becomes part of the global repository AGENDA 1. All RESOURCES should be linked to an AGENDA topic 2. Based on the SCHEDULE of the AGENDA topic, a RESOURCE can be made available to users Upload, create and share various RESOURCES
  20. 20. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ACTIVITIES Additional notes 1. ASSESSMENT, ASSIGNMENT & FEEDBACK ACTIVITIES can be conducted on the mobile app as well Types* 1. ASSESSMENT 2. ASSIGNMENT 3. FEEDBACK 4. REVERSE FEEDBACK 5. OPENSPACE 6. RANKINGS 7. LEARNER OUTCOMES 8. PROGRAM OUTCOMES * Details availablein Appendix Repositories 1. Once an ACTIVITY is created for a PROGRAM, a copy is kept in the global repository 2. The same ACTIVITY can then be shared in a different PROGRAM 3. ACTIVITIES can be removed from a PROGRAM but still remain in the global repository 4. An ACTIVITY must be deleted from the global repository to be permanently removed AGENDA 1. All ACTIVITIES should be linked to an AGENDA topic 2. ACTIVITIES are made available to users based on the schedule of the AGENDA topics Design, create and implement various activities
  21. 21. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PROFESSIONALS NOTES 1. Invite and onboard a pool of professionals related to the design, development and delivery of the program 2. Or choose to select professionals already invited or onboard in the organization 3. People in the professional pool can be specifically assigned to an agenda topic for delivery
  22. 22. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved BUFFER Additional notes 1. Documents can be both viewed online or downloaded Learning posts types 1. Comment or contribution 2. Question 3. Poll 4. Resource The BUFFER STREAM 1. Is a repository of learning posts and contributions 2. The posts can be modified or deleted at anytime, however, changes are reflected only in future schedules. 3. Changes are not made in current or past SCHEDULES 4. To schedule the delivery of the BUFFER STREAM, in SCHEDULE, assign the PROFESSIONALs to the AGENDA topics and schedule the AGENDA topics. 5. The posts are automatically made available at the scheduled date time by the assigned PROFESSIONALs AGENDA 1. All learning posts and contributions should be linked to an AGENDA topic 2. Based on the SCHEDULE of the AGENDA topic, posts and contributions are made available to users Upload and buffer the learning posts and contributions
  23. 23. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ScheduleReady to As the PROGRAM design is done
  24. 24. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved SCHEDULING A PROGRAM Scheduling allows a Program to be made available for the learners Click here to view a sample schedule For each AGENDA topic 1. Enter the venue and or virtual address 2. Assign professionals 3. Create the Delivery plan, enter the schedule date time Automation All PROGRAM components are made available in each SCHEDULE Delivery Plan All ACTIVITIES, RESOURCES & STREAM posts are made available based on the date time schedule of each AGENDA topic Settings Manual or auto enrolment Minimum and maximum number of learners 3 items to publish a SCHEDULE 1. Enter the SCHEDULE name 2. Select the Privacy Public or Private 3. Start and End Dates
  25. 25. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved STAKEHOLDERS Invite additional contributors Alumni Mentor Subject Matter Expert HR Industry leader etc.. Facilitate planned or impromptu Q&A sessions in STREAM Invite Stakeholders for fixed timings & duration or to just stay as part of the PROGRAM To share live case studies
  26. 26. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Marketing & Promotion Ready to Once schedules are published
  27. 27. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved MARKETING & PROMOTION Market place Social channels Direct mail Display Public Programs in the market place at no additional cost Search With each Public Program & Schedule, personalized URLs & relevant profile content helps to move up the search ranking For each Public Program & Schedule, one-click share to your favorite social networks such as Twitter, Facebook & Linkedin. Embedded into an email, share the Program or Schedule Profile page to an email database. Simplify the marketing & promotion efforts but enhance results Click here to view the marketplace
  28. 28. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Invite Learners Ready to As the marketing deadline comes
  29. 29. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ONBOARDING Flexibility and control for bringing the learners on board EMAIL Invitation JOIN For Public or Private Programs and Schedules, by email, invite learners to Join Enter email ids one by one or upload a CSV formatted document Customize the invitation email If necessary, send reminder messages For Public Programs via Search, Social, Direct mail campaign or the Market Place, learners can transact on the Program and Schedule by clicking on the “JOIN” button Join by Approval setting allows for control
  30. 30. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved DIGITAL FACILITATION Blending traditional training
  31. 31. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved DIGITAL DELIVERY Ready to As the learners get onboard
  32. 32. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved DIGITAL FACILITATION SCHEDULED AD-HOC REVIEW Based on the AGENDA topic schedule, learners receive and asynchronously respond to the posts, questions, polls and are notified of and act upon the ACTIVITIES and available RESOURCES, etc. Facilitator(s) too asynchronously respond to selected learner responses with additional thoughts, questions, ideas, pointers, etc. to further the discussion and learning A video of a live content, facilitated along with the topic expert using only learner created content To view the video, click here or the image or copy this URL http://buff.ly/1SdKR96 into your browser Learning stakeholders appreciate and rate the learning achieved Organize timely Q&A sessions with alumni, SMEs, industry experts and or invited external stakeholders The engagement creates a leaderboard Anytime and anywhere A learning experience in which the learners drive the learnings
  33. 33. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Share learning outcomes Ready to With delivery completed
  34. 34. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ABOUT PROGRAM Premise, agenda, stakeholders, participants ACTIVE LEARNING Learnings achieved, learnings appreciated, leaderboards, appreciated and rated contributions & responses, polls, questions ACTIVITY RESULTS Assessment, assignment, feedback, reverse feedback, resources APPENDIX Program description, key learnings, certifications, about organization, contact details, more programs & schedules THE OUTPUT Click to create both personalized and consolidated results
  35. 35. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved FINALLY Seek mentors from the learner pool Enhance program content & next schedule
  36. 36. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved DIGITAL CONTENT No special content creation expertize needed
  37. 37. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved CONTENT CREATE Power Point Slide + speaking points Contribution or Question + slide as image Open SourceResource or Private Resource Contribution or Question + Resource Thought, Idea, Instruction, etc. Contribution or Question Poll question + Poll options Creating various learning content for the lesson and facilitated engagement Power Point Slides Create video lecture Contribution or Question + Video URL 1 2 3 4 5
  38. 38. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Power Point Slide + speaking notes Contribution or Question + slide as image PROCESS 1. Save the PowerPoint slide as an image and upload 2. Write out the speaking points as a Contribution or Question 3. Tag the Post with the AGENDA topic and Share it into the BUFFER A Contribution or Question is saved in the BUFFER A set of PowerPoint slides + speaking points (notes) CONTENT CREATE
  39. 39. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PROCESS 1. Record short video lectures and upload it on your own Youtube channel 2. Create a Contribution or Question and embed the Video URL 3. Tag the Post with the AGENDA topic and Share it into the BUFFER A Contribution or Question is saved in the BUFFER A set of PowerPoint slides + speaking points (notes) Power Point Slides Create video lecture Contribution or Question + Video URL Utilizing open source tools such as ZOOM or Camtasia, record a video lecture CONTENT CREATE
  40. 40. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PROCESS 1. Write out the speaking points as a Contribution or Question and 2. Upload the document or embed the Video URL 3. Tag the Post with the AGENDA topic and Share it into the BUFFER A Contribution or Question is saved in the BUFFER Open source Video URL, document and or private document Open SourceResource or Private Resource Contribution or Question + Resource CONTENT CREATE
  41. 41. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PROCESS 1. Write out the idea, thought, instruction or points as a Contribution 2. Tag the Post with the AGENDA topic and Share it into the BUFFER A Post or Question saved in the BUFFER A thought, idea, instruction, etc. Thought, Idea, Instruction Contribution or Question CONTENT CREATE PROCESS 1. Write out the POLL Question along with the POLL Options 2. Tag the POLL with the AGENDA topic and Share it into the BUFFER Taking a POLL Poll + Options A Poll saved in the BUFFER
  42. 42. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved APPENDIX A sample agenda, list of activities and about privacy
  43. 43. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved THEORY Looping, short bursts, covering core concepts INSTRUCTION  DISCUSSION/Q&A/PRACTICE  VALIDATION PRACTICE Putting it together, problems solving, case studies, team based learning VALIDATION Assessment, assignment, project, team based project COACHING Post training follow up DIGITAL Daily 1 hour 6 topics – 6 sessions Face-to-Face Half-day session Digital 3 hours Digital Optional TIP | at the start, plan a day or more for registration and on boarding SAMPLE BLENDED AGENDA Design and implement an efficient and effective blended agenda
  44. 44. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved PRIVACY PUBLIC PRIVATE A public PROGRAM will generate a customized URL based on the name A public PROGRAM will be visible in the MARKETPLACE for transaction In the listing pages a Public PROGRAM and SCHEDULE names are highlighted in Green font color and open lock image Notes 1. It is possible to change the privacy settings at any time 2. A PROGRAM and SCHEDULE each have a privacy setting 3. It is possible to have a Public PROGRAM and a Private SCHEDULE but not a Private PROGRAM and Public SCHEDULE A Private PROGRAM or SCHEDULE is only visible to the PEOPLE invited into the Organization In the listing pages a Private PROGRAM and SCHEDULE names are highlighted in Red font color and a closed lock image Manage the privacy of both the PROGRAM & SCHEDULE
  45. 45. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ACTIVITIES LIST (1 of 3) Assignment Assessment Design and create assessments or quiz and assign at various stages of the program schedule to gage learning and understanding. Provide detailed feedback to individual learners. Design and create projects and problems and assign at various stages of the program schedule to gage learning and understanding. Provide detailed feedback to individual learners. Feedback Design and create comprehensive feedbacks to be taken from your learners at various stages of your program schedule. Consolidate the output in a report to be shared with your stakeholders. Enhance the learning experience by scheduling activities
  46. 46. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved Save time and efforts to consolidate and present the learnings achieved. Auto create personalized and comprehensive reports for each learner. It is simple to use and a wonderful leave-behind at the ACTIVITIES LIST (2 of 3) Reverse Feedback Design and create feedback form and make an opportunity for the trainer, facilitator, coach or faculty to provide a comprehensive feedback to the individual learners Learning Outcomes Learner Enhance the learning experience by scheduling activities completion of a program. Save time and efforts to consolidate and present the learnings achieved. Auto create a comprehensive report for the entire PROGRAM SCHEDULE. It is simple to use and a wonderful leave-behind at the Learning Outcomes Schedule completion of a program.
  47. 47. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved ACTIVITIES LIST (3 of 3) Rankings Gamify your program & schedules by auto ranking learners on both contributions in informal learning and results of formal training activities. Weightages are user defined. OpenSpace Enhance the learning experience by scheduling activities Learners & stakeholders are randomly selected into groups for social discussion on fixed or open topics. Each group is then free to share selected learning or topics with all. Additional notes 1. APPs can be used to design and create customized content 2. A number of APPs can also deliver content via the mobile app 3. The Learning Outcomes APP integrates the output or results of other APPs
  48. 48. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved EXPERIENCE IT FOR YOURSELF A DIGITAL INSTRUCTOR LED TRAINING Limited virtual seats | see overview & agenda Join now
  49. 49. Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved We will endeavor to make you our most successful business partner | count on us!

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