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Capital Markets Day
Leading Customers’ Digital Transformation
February 4, 2016 – New York
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Customer 2© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Agenda
09:30am Welcome
Stefan Gruber, Head of Investor Relations
09:30 – 10:00am Strategy and Vision
Bill McDermott,CEO
10:00 – 10:25am Driving Effectiveness and Efficiency of our Business Models
Luka Mucic,CFO
10:25 – 10:55am The Path into the Digital Economy
Bernd Leukert, Executive Board Member
10:55 – 11:20am Break
11:20 – 12:00pm Customer Perspective
Rob Enslin, Executive Board Member
Jaan Saar, Head of Process and IT, SWISS PROPERTY
John Hinshaw, Executive Vice President & Chief Customer Officer,
Hewlett PackardEnterprise
12:00 – 12:20pm Business Networks
Steve Singh, Global Managing BoardMember
12:20 – 1:00 pm Q&A
Bill McDermott, Luka Mucic, Rob Enslin, Bernd Leukert, SteveSingh
01:00 – 2:00pm Lunch
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Customer 3© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Safe Harbor Statement
Any statements contained in this document that are not historical facts are forward-looking
statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as
“anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,”
“predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify
such forward-looking statements. SAP undertakes no obligation to publicly update or revise any
forward-looking statements. All forward-looking statements are subject to various risks and
uncertainties that could cause actual results to differ materially from expectations. The factors that
could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S.
Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form
20-F filed with the Securities and Exchange Commission. Readers are cautioned not to place undue
reliance on these forward-looking statements, which speak only as of their dates.
Strategy and Vision
Bill McDermott
CEO
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Customer 5© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP is helping the world run better and improve people’s lives
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Customer 6© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Cloud subscriptions and
support revenue
€bn
SAP success story since 2010
12.5
20.8
4.0
6.3
Total
revenue
€bn
Operating
profit
€bn
0.1
2.3
2010 2015 2010 2015 2010 2015
+66%+58%
~300,000
customers
Explosive
growth
nearly 10,000
SAP HANA customers
95m
cloud users
All numbers Non-IFRS
2.3
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 7Customer 7© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 8Customer 8© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP Framework for Digital Businesses to Run Simple
Workforce
Engagement
Supplier
Collaboration
Business Networks
Customer
Experience
Omni-channel
Assets &
Internet of Things
SAP HANA PLATFORM
Digital Core
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Customer 9© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Live system strategy powered by SAP S/4HANA
Why do we talk about simple & revolution?
No pre-aggregation of transactional data only data inserts
Dramatic reduction of data updates (no processing risks)
Data entry transaction can run in parallel without database locking
Higher transactional performance (25x)
Lower data footprint (12.5x+, 54 tera to 3.5 tera)
Faster data backup/restore (>10x)
Both scale out and scale up is possible
Faster reporting directly on transactional system (50x+)
Less data storage on disk (<1/10)
Nearly no database indices needed, that means less dba work
Dramatically simplified application code (no totals, full use of HANA SQLs single database)
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Customer 10© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP Framework for Digital Businesses to Run Simple
Workforce
Engagement
Supplier
Collaboration
Business Networks
Customer
Experience
Omni-channel
Assets &
Internet of Things
SAP HANA PLATFORM
Digital Core
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 11Customer 11© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Rapidly expanding cloud business increases share of predictable revenue,
with an ever-increasing focus on cloud margins
40%
60%
€20.8 bn
2015
70-
75%
20-
25%€26-28 bn
2020
ambition
+15pp
Share of more predictable revenue
Support + Cloud subs – share of total revenue
All other revenue
Share of more predictable revenue is expected to
increase to 70-75% by 2020
2015
~66%
+7pp
Gross margins
~73%
2020
ambition
Cloud subscriptions & support
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 12Customer 12© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Future is driven by disruptive technologies
Emerging disruptions
 Intelligent
applications
 Digital
fabric
 New
incubations
 Internet of things
 Machine learning &
artificial intelligence
 Cybersecurity
 Healthcare
 Industry automation
4.0
Next gen SAP innovations
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13Customer 13© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP has never been stronger
Customers
 User group
engagement soaring
 SAP digital: Direct to
consumers in 32 countries
Stakeholders
 >27% value
growth in 2015
 Most sustainable
software company
Employees
 Employee engagement,
10-year high @81%
 1st gender equality –
EDGE certified IT company
Helping the world run better and improve people’s lives.
Driving Effectiveness and Efficiency of our
Business Models
Luka Mucic
CFO
01
Outpacing the market in 2015
Outlook 2016 and beyond
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Customer 16© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Beating 2015 outlook – raising 2017 midterm ambition
* All numbers non-IFRS
** All numbers non-IFRS and at constant currency
2015*
Cloud sub.
€2.95 - €3.05bn
Upper end of 33%
Cloud & software
6% - 8%
Operating profit
€6.4 - €6.7bn
2016guidance**
Cloud sub.
€3.8 - €4.0bn
Upper end 2015-17
CAGR of 32%
Total revenue
€23 - €23.5bn
Operating profit
€6.7 - €7.0bn
Support + cloud subs –
share of total revenue
63% to 65%
2017ambition*
Cloud sub.
€2.30bn
Cloud & software
€17.23bn
Operating profit
€6.35bn
2020ambition*
Cloud sub.
€7.5 - €8bn
Upper end 2015-20
CAGR of 28%
Total revenue
€26 - €28bn
Operating profit
€8 - €9bn
Support + cloud subs –
share of total revenue
70% to 75%
All 2015 figures in this presentation are preliminary and unaudited
02
Building a larger, more predictable business
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 18Customer 18© 2016 SAP SE or an SAP affiliate company. All rights reserved.
35-37%
63-65%
SAP’s fast growing cloud business changes the revenue mix
Driving a higher share of more predictable revenue*
2015 2020
ambition
2013
11%
89%
€20.8bn
71%
29%
€26-28bn
 +7pp
96% 83%
17%
€23-
23.5bn
70-75%
20-25%
€26-28bn
40%
60%
€20.8bn
46%
54%
€16.9bn
2017
ambition
€23-
23.5bn
 +10-15pp
Cloud subscriptions and
support revenue
All other revenue
Cloud
subscriptions
and support
revenue
Support
revenue & cloud
subscriptions
and support
revenue
Support + cloud subs
All other revenue
4%
 +18pp
 +6pp
€16.9bn
* All numbers non-IFRS
03
Unique combination of cloud and core –
What are the main drivers?
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20Customer 20© 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP is unique in combining a rapidly expanding cloud business
and a growing core
Cloud
Broadest and highly
synergistic cloud portfolio
Core
SAP S/4HANA is the
“nucleus” for running a live
business
€7.2bn (+18% yoy) FY 2015
software license and cloud
subscription order entry*
(1/3 from cloud)
*(Software License Order Entry + Cloud TCV Order Entry)
Workforce
Engagement
Supplier
Collaboration
Business Networks
Customer
Experience
Omni-channel
Assets &
Internet of Things
SAP HANA PLATFORM
Digital Core
04
Growing core
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 22Customer 22© 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP S/4HANA innovation cycle creates tremendous growth
opportunities
Solid software license revenue
 SAP S/4HANA innovation cycle reinvigorates the core
– Adoption soars: >2,700 customers, more than doubling the number of customers in Q4
– Catalyzes growth across SAP’s broader innovation portfolio and strategic industries
 Certain solution areas – e.g. HCM, Procurement, CEC*, T&E – are rapidly shifting to the cloud
 SAP S/4HANA is now also available as a cloud subscription option
 Difficult macro environment and continued volatility in emerging markets
 As a result SAP’s 2016 outlook implies flattish license performance
SAP expects to continue to significantly outperform the competition with software license
* Customer Engagement & Commerce
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 23Customer 23© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Growing €10 billion+ support base: “solid as a rock”
Resilient software support revenue
Factors influencing growth rate:
 Very high renewal rates (~97%)
 Positive feedback from customers on cloud conversion options –
SAP seen as flexible
 Strategic customers buy more and more software –
qualify for PSLE (Product Support for Large Enterprises)
 Net new customers almost exclusively select
SAP Enterprise Support
 Support renewal rate net of above factors ~96%, blended
support fee across entire support customer base ~20%
 Support business grows even if new license sales decline
Y0 Y1 Y2 Y3 Y4 Y5
1,605
1,404
1,285
1,000
1,150 832
697
382200
547
1,512
Support
Software
Example: Pool of customers buying €1.0bn in software licenses;
Deals signed at each year end
Assumptions: License purchases decline by 5% p.a. | Net support
renewal rate of 96% | Blended support fee ~20% p.a.
Illustrative example:
05
Fast cloud momentum at scale
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 25Customer 25© 2016 SAP SE or an SAP affiliate company. All rights reserved.
• Upscaling SaaS offerings
• Further international expansion
of Concur
• HEC expansion (IaaS)
including strong ecosystem
• S/4 cloud edition
(public & private)
• Cloud for Analytics
• HCP (PaaS)
• IoT
Broadest cloud portfolio in the market drives fast, profitable
growth at scale
Fast growth in cloud subscriptions and
support revenue
 Innovation leader with broadest portfolio of
best-in-class cloud offerings
 Extremely synergistic to SAP S/4HANA, providing
tremendous cross and upsell opportunities
Lead indicators for future strong cloud
momentum
 New cloud bookings with tremendous momentum
 Combination of deferred and backlog – impressive
strength in unbilled and billed committed future
cloud subscriptions and support revenue
Cloud subscriptions & support revenue
€2.3bn
€3.8 –
€4.0bn
2015
€7.5 –
€8.0bn
20202017
• SaaS offerings
(LoB, CEC, HR)
• Business network
• Early HEC traction
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 26Customer 26© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Cloud gross margins on track towards long term ambition
71% 29%
Business
network
~80%
long term
gross
margin *
Public
cloud
~80%*
Private
cloud
~40%*
All other revenue
Cloud subscriptions and support revenue
* Long term cloud subscriptions and support gross margin potential in mature state (excluding cloud-related professional services)
** Cloud gross margin of business network segment
2020
ambition
€26-28bn
• Business network gross margin** ~75% FY2015
• Public cloud SaaS gross margins ~70% FY2015
• Private cloud gross margins still negative in FY 2015
but expected to break even in 2016
• Speeding up investments in cloud infrastructure to
deliver on the massive cloud bookings and backlog
• Migrating acquired cloud offerings onto HANA –
massive benefits for customers – significant long term
savings
• Expects stable to slightly improving cloud gross margin
in 2016
FY15
~75%
FY15
~70%
FY15
negative
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 27Customer 27© 2016 SAP SE or an SAP affiliate company. All rights reserved.
As the renewal base in SAP’s cloud business grows, cloud
profitability ramps
Share of new vs. anniversary
and renewal bookings
New & upsell cloud bookings Existing bookings/renewals
fast growth
phase
~40% ~20%
~60%
~80%
mature
state
• As the renewal base ramps to 80% in mature
state, cloud commission expenses relative to
revenue should halve
• Combined with further cloud gross margin
improvement
 Highly profitable cloud business in long
term
06
Driving absolute operating profit and
operating cash flow growth
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 29Customer 29© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Expanding absolute operating profit
which drives operating cash flow
 Revenue mix shift means that managing to a blended
group margin would discriminate against our fast
growth businesses
 SAP is improving effectiveness and efficiency in each
and every business  all contribute to absolute
operating profit growth
 Private cloud will contribute to our operating profit in
the long term albeit at a lower gross margin
 Continued transformation of our services business –
shift towards a stronger focus on customer outcome
which drives higher adoption and renewals
 Expected 2016 hiring similar to 2015 to fuel our
innovation engine
 Operating cash flow expected to show a positive trend
in 2016 – following operating profit evolution and
helped by lower restructuring related cash outflows
Operating profit
~3-5%
CAGR
2015 2017 2020
€8-9bn
€6.7-7bn
€6.3bn
~6-9%
CAGR
Targeting accelerated operating profit expansion in 2018 and beyond
07
Conclusion
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 31Customer 31© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Conclusion
 Powerful combination of a rapidly expanding
cloud business and a growing core
 Pushing relentlessly towards a larger, stickier,
more predictable business
 Successful transformation of SAP:
shifted investments from non-core activities
to strategic growth areas
 SAP is on a strong path for the future –
we have tremendous confidence in 2016
and beyond
The Path into the Digital Economy
Bernd Leukert
Executive Board Member
33© 2015 SAP SE or an SAP affiliate company. All rights reserved.
34© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Asset &
Internet of Things
Workforce
Engagement
Supplier Collaboration
Business Networks
Customer Experience
Omni-Channel
Driving the Digital Transformation
35© 2015 SAP SE or an SAP affiliate company. All rights reserved.
36© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Customer Interface
1
37© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP HANA Cloud Platform
Differentiation
Hybris
as a service
2
Business Services
SAP HANA Platform Vora
38© 2015 SAP SE or an SAP affiliate company. All rights reserved.
3
SAP HANA Cloud Platform
Hadoop
SAP HANA Platform Vora
Hybris
as a service
Business Services
…
IoT- Platform
IoT-Services
Outcome Orientation
39© 2015 SAP SE or an SAP affiliate company. All rights reserved.
4
SAP HANA Cloud Platform
Hadoop
SAP HANA Platform Vora
Hybris
as a service
Business Services
…
IoT- Platform
IoT-Services
SAP S/4HANA
Digital Core
40© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP S/4HANA
5
Digital Business
Management
SAP HANA Cloud Platform
Hadoop
SAP HANA Platform Vora
Hybris
as a service
Business Services
…
IoT- Platform
IoT-Services
Cloud for
Analytics
41© 2015 SAP SE or an SAP affiliate company. All rights reserved.
DEMO
Digital Boardroom
42© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP S/4HANA
54321
A Modular Suite
SAP HANA Cloud Platform
Hadoop
SAP HANA Platform Vora
Hybris
as a service
Business Services
…
IoT- Platform
IoT-Services
Cloud for
Analytics
43© 2015 SAP SE or an SAP affiliate company. All rights reserved.
HANA CLOUD
PLATFORM
Digital Business Framework
SAP HANA Platform
Assets &
Internet of Things
Workforce
Engagement
Supplier Collaboration
Business Networks
Customer Experience
Omni-Channel
Customer Perspective
Rob Enslin
Executive Board Member
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 45Customer 45© 2016 SAP SE or an SAP affiliate company. All rights reserved.
German User Group
DSAG and SAP engage strongly to maximize the value of SAP’s solutions for
the 55,000+ DSAG members in Austria, Switzerland and in Germany. We are
in a continuous dialogue with SAP on all aspects of SAP S/4HANA, including the
license structure. In our intensive discussions with SAP, we place the prospect and
needs of our members.
For example, as far as the new pricing model for SAP S/4HANA is concerned,
SAP has listened to us and has made the investment attractive. That is one
important aspect to help the SAP customers – our members, to decide in favor
of SAP S/4HANA.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 46Customer 46© 2016 SAP SE or an SAP affiliate company. All rights reserved.
ANZ User Group
Today SAUG welcomes the new pricing model and discount structure that is being
offered by SAP in relation to the SAP S4/HANA suite of products.
SAUG believes that SAP S4/HANA is the strategic platform of the future for all
existing and prospective SAP customers and any initiatives that SAP can take to
enhance adoption rates, is a step in the right direction.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 47Customer 47© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Swedish User Group
For some time, we have presented our requirements as to what a preferred license
structure should look like.
The latest SAP S/4HANA pricing now includes, in principle, all the requirements we
have previously proposed.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 48Customer 48© 2016 SAP SE or an SAP affiliate company. All rights reserved.
Japan User Group
I value this new license model highly because I see it is based on good intention for
existing SAP users.
I would like to share it broadly with our members.
Yasushi Suzuka, Chairman, Japan User Group
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 49Customer 49© 2016 SAP SE or an SAP affiliate company. All rights reserved.
UKI User Group
We've had good dialogue with SAP over the SAP S/4HANA license model and are
pleased that SAP will be clarifying the situation for our members and users
worldwide.
Regardless of whether you see SAP S/4HANA as a upgrade or a new platform, it is
clear SAP has recognized that existing customers paying maintenance have made
significant financial contributions to the development of the platform, which will
reduce financial barriers to adoption. Based on our recent member surveys,
customers have stated they are keen to adopt innovations from SAP.
Philip Adams, Chairman, UKI User Group
Customer Perspective
Rob Enslin
Executive Board Member
Jaan Saar
Head of Process and IT
SWISS PROPERTY
Customer Perspective
Rob Enslin
Executive Board Member
John Hinshaw
Executive Vice President & Chief Customer Officer
Hewlett Packard Enterprise
Customer Perspective
Rob Enslin
Executive Board Member
Jaan Saar
Head of Process and IT
SWISS PROPERTY
John Hinshaw
Executive Vice President & Chief Customer Officer
Hewlett Packard Enterprise
Business Network
Steve Singh
Global Managing Board Member
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 55Internal
The Business
Network Group
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 56Internal
Focus built momentum throughout 2015
• Significant bookings growth
acceleration post-acquisition
• >5,000 new customers
• Total users exceeded 32M
• Placed 1.9M workers
• 100+ new customer go lives
• 736M hours of work
processed = 92M workdays
• $1T in network commerce
• Launched Ariba SpotBuy with
eBay
• Recorded largest ACV
booking quarter
All three solutions exceeded bookings forecast
10,000 employees across BNG, nearly 20% growth
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 57Internal
FOCUS
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 58Internal
Each market represents multi-billion dollar
opportunity in early stages.
More than
80%
of spending
takes place offline.
Only
34%
of Global Workforce
is contingent or
temporary.
Between
25-50%
of travel booking
is outside of
corporate tools.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 59Internal
Services mash-up
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 60Internal
Innovations that work for the customer
Total Workforce Management
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 61Internal
INFINITE
POSSIBILITIES
Capital Markets Day
Q & A
Capital Markets Day
Leading Customers’ Digital Transformation
February 4, 2016 – New York

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SAP_Latest_Intro_presentation

  • 1. Capital Markets Day Leading Customers’ Digital Transformation February 4, 2016 – New York
  • 2. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Customer 2© 2016 SAP SE or an SAP affiliate company. All rights reserved. Agenda 09:30am Welcome Stefan Gruber, Head of Investor Relations 09:30 – 10:00am Strategy and Vision Bill McDermott,CEO 10:00 – 10:25am Driving Effectiveness and Efficiency of our Business Models Luka Mucic,CFO 10:25 – 10:55am The Path into the Digital Economy Bernd Leukert, Executive Board Member 10:55 – 11:20am Break 11:20 – 12:00pm Customer Perspective Rob Enslin, Executive Board Member Jaan Saar, Head of Process and IT, SWISS PROPERTY John Hinshaw, Executive Vice President & Chief Customer Officer, Hewlett PackardEnterprise 12:00 – 12:20pm Business Networks Steve Singh, Global Managing BoardMember 12:20 – 1:00 pm Q&A Bill McDermott, Luka Mucic, Rob Enslin, Bernd Leukert, SteveSingh 01:00 – 2:00pm Lunch
  • 3. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Customer 3© 2016 SAP SE or an SAP affiliate company. All rights reserved. Safe Harbor Statement Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
  • 4. Strategy and Vision Bill McDermott CEO
  • 5. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Customer 5© © 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP is helping the world run better and improve people’s lives
  • 6. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Customer 6© © 2016 SAP SE or an SAP affiliate company. All rights reserved. Cloud subscriptions and support revenue €bn SAP success story since 2010 12.5 20.8 4.0 6.3 Total revenue €bn Operating profit €bn 0.1 2.3 2010 2015 2010 2015 2010 2015 +66%+58% ~300,000 customers Explosive growth nearly 10,000 SAP HANA customers 95m cloud users All numbers Non-IFRS 2.3
  • 7. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 7Customer 7© © 2016 SAP SE or an SAP affiliate company. All rights reserved.
  • 8. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 8Customer 8© © 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP Framework for Digital Businesses to Run Simple Workforce Engagement Supplier Collaboration Business Networks Customer Experience Omni-channel Assets & Internet of Things SAP HANA PLATFORM Digital Core
  • 9. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Customer 9© © 2016 SAP SE or an SAP affiliate company. All rights reserved. Live system strategy powered by SAP S/4HANA Why do we talk about simple & revolution? No pre-aggregation of transactional data only data inserts Dramatic reduction of data updates (no processing risks) Data entry transaction can run in parallel without database locking Higher transactional performance (25x) Lower data footprint (12.5x+, 54 tera to 3.5 tera) Faster data backup/restore (>10x) Both scale out and scale up is possible Faster reporting directly on transactional system (50x+) Less data storage on disk (<1/10) Nearly no database indices needed, that means less dba work Dramatically simplified application code (no totals, full use of HANA SQLs single database)
  • 10. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Customer 10© © 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP Framework for Digital Businesses to Run Simple Workforce Engagement Supplier Collaboration Business Networks Customer Experience Omni-channel Assets & Internet of Things SAP HANA PLATFORM Digital Core
  • 11. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 11Customer 11© © 2016 SAP SE or an SAP affiliate company. All rights reserved. Rapidly expanding cloud business increases share of predictable revenue, with an ever-increasing focus on cloud margins 40% 60% €20.8 bn 2015 70- 75% 20- 25%€26-28 bn 2020 ambition +15pp Share of more predictable revenue Support + Cloud subs – share of total revenue All other revenue Share of more predictable revenue is expected to increase to 70-75% by 2020 2015 ~66% +7pp Gross margins ~73% 2020 ambition Cloud subscriptions & support
  • 12. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 12Customer 12© © 2016 SAP SE or an SAP affiliate company. All rights reserved. Future is driven by disruptive technologies Emerging disruptions  Intelligent applications  Digital fabric  New incubations  Internet of things  Machine learning & artificial intelligence  Cybersecurity  Healthcare  Industry automation 4.0 Next gen SAP innovations
  • 13. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 13Customer 13© © 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP has never been stronger Customers  User group engagement soaring  SAP digital: Direct to consumers in 32 countries Stakeholders  >27% value growth in 2015  Most sustainable software company Employees  Employee engagement, 10-year high @81%  1st gender equality – EDGE certified IT company Helping the world run better and improve people’s lives.
  • 14. Driving Effectiveness and Efficiency of our Business Models Luka Mucic CFO
  • 15. 01 Outpacing the market in 2015 Outlook 2016 and beyond
  • 16. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Customer 16© 2016 SAP SE or an SAP affiliate company. All rights reserved. Beating 2015 outlook – raising 2017 midterm ambition * All numbers non-IFRS ** All numbers non-IFRS and at constant currency 2015* Cloud sub. €2.95 - €3.05bn Upper end of 33% Cloud & software 6% - 8% Operating profit €6.4 - €6.7bn 2016guidance** Cloud sub. €3.8 - €4.0bn Upper end 2015-17 CAGR of 32% Total revenue €23 - €23.5bn Operating profit €6.7 - €7.0bn Support + cloud subs – share of total revenue 63% to 65% 2017ambition* Cloud sub. €2.30bn Cloud & software €17.23bn Operating profit €6.35bn 2020ambition* Cloud sub. €7.5 - €8bn Upper end 2015-20 CAGR of 28% Total revenue €26 - €28bn Operating profit €8 - €9bn Support + cloud subs – share of total revenue 70% to 75% All 2015 figures in this presentation are preliminary and unaudited
  • 17. 02 Building a larger, more predictable business
  • 18. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 18Customer 18© 2016 SAP SE or an SAP affiliate company. All rights reserved. 35-37% 63-65% SAP’s fast growing cloud business changes the revenue mix Driving a higher share of more predictable revenue* 2015 2020 ambition 2013 11% 89% €20.8bn 71% 29% €26-28bn  +7pp 96% 83% 17% €23- 23.5bn 70-75% 20-25% €26-28bn 40% 60% €20.8bn 46% 54% €16.9bn 2017 ambition €23- 23.5bn  +10-15pp Cloud subscriptions and support revenue All other revenue Cloud subscriptions and support revenue Support revenue & cloud subscriptions and support revenue Support + cloud subs All other revenue 4%  +18pp  +6pp €16.9bn * All numbers non-IFRS
  • 19. 03 Unique combination of cloud and core – What are the main drivers?
  • 20. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 20Customer 20© 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP is unique in combining a rapidly expanding cloud business and a growing core Cloud Broadest and highly synergistic cloud portfolio Core SAP S/4HANA is the “nucleus” for running a live business €7.2bn (+18% yoy) FY 2015 software license and cloud subscription order entry* (1/3 from cloud) *(Software License Order Entry + Cloud TCV Order Entry) Workforce Engagement Supplier Collaboration Business Networks Customer Experience Omni-channel Assets & Internet of Things SAP HANA PLATFORM Digital Core
  • 22. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 22Customer 22© 2016 SAP SE or an SAP affiliate company. All rights reserved. SAP S/4HANA innovation cycle creates tremendous growth opportunities Solid software license revenue  SAP S/4HANA innovation cycle reinvigorates the core – Adoption soars: >2,700 customers, more than doubling the number of customers in Q4 – Catalyzes growth across SAP’s broader innovation portfolio and strategic industries  Certain solution areas – e.g. HCM, Procurement, CEC*, T&E – are rapidly shifting to the cloud  SAP S/4HANA is now also available as a cloud subscription option  Difficult macro environment and continued volatility in emerging markets  As a result SAP’s 2016 outlook implies flattish license performance SAP expects to continue to significantly outperform the competition with software license * Customer Engagement & Commerce
  • 23. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 23Customer 23© 2016 SAP SE or an SAP affiliate company. All rights reserved. Growing €10 billion+ support base: “solid as a rock” Resilient software support revenue Factors influencing growth rate:  Very high renewal rates (~97%)  Positive feedback from customers on cloud conversion options – SAP seen as flexible  Strategic customers buy more and more software – qualify for PSLE (Product Support for Large Enterprises)  Net new customers almost exclusively select SAP Enterprise Support  Support renewal rate net of above factors ~96%, blended support fee across entire support customer base ~20%  Support business grows even if new license sales decline Y0 Y1 Y2 Y3 Y4 Y5 1,605 1,404 1,285 1,000 1,150 832 697 382200 547 1,512 Support Software Example: Pool of customers buying €1.0bn in software licenses; Deals signed at each year end Assumptions: License purchases decline by 5% p.a. | Net support renewal rate of 96% | Blended support fee ~20% p.a. Illustrative example:
  • 25. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 25Customer 25© 2016 SAP SE or an SAP affiliate company. All rights reserved. • Upscaling SaaS offerings • Further international expansion of Concur • HEC expansion (IaaS) including strong ecosystem • S/4 cloud edition (public & private) • Cloud for Analytics • HCP (PaaS) • IoT Broadest cloud portfolio in the market drives fast, profitable growth at scale Fast growth in cloud subscriptions and support revenue  Innovation leader with broadest portfolio of best-in-class cloud offerings  Extremely synergistic to SAP S/4HANA, providing tremendous cross and upsell opportunities Lead indicators for future strong cloud momentum  New cloud bookings with tremendous momentum  Combination of deferred and backlog – impressive strength in unbilled and billed committed future cloud subscriptions and support revenue Cloud subscriptions & support revenue €2.3bn €3.8 – €4.0bn 2015 €7.5 – €8.0bn 20202017 • SaaS offerings (LoB, CEC, HR) • Business network • Early HEC traction
  • 26. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 26Customer 26© 2016 SAP SE or an SAP affiliate company. All rights reserved. Cloud gross margins on track towards long term ambition 71% 29% Business network ~80% long term gross margin * Public cloud ~80%* Private cloud ~40%* All other revenue Cloud subscriptions and support revenue * Long term cloud subscriptions and support gross margin potential in mature state (excluding cloud-related professional services) ** Cloud gross margin of business network segment 2020 ambition €26-28bn • Business network gross margin** ~75% FY2015 • Public cloud SaaS gross margins ~70% FY2015 • Private cloud gross margins still negative in FY 2015 but expected to break even in 2016 • Speeding up investments in cloud infrastructure to deliver on the massive cloud bookings and backlog • Migrating acquired cloud offerings onto HANA – massive benefits for customers – significant long term savings • Expects stable to slightly improving cloud gross margin in 2016 FY15 ~75% FY15 ~70% FY15 negative
  • 27. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 27Customer 27© 2016 SAP SE or an SAP affiliate company. All rights reserved. As the renewal base in SAP’s cloud business grows, cloud profitability ramps Share of new vs. anniversary and renewal bookings New & upsell cloud bookings Existing bookings/renewals fast growth phase ~40% ~20% ~60% ~80% mature state • As the renewal base ramps to 80% in mature state, cloud commission expenses relative to revenue should halve • Combined with further cloud gross margin improvement  Highly profitable cloud business in long term
  • 28. 06 Driving absolute operating profit and operating cash flow growth
  • 29. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 29Customer 29© 2016 SAP SE or an SAP affiliate company. All rights reserved. Expanding absolute operating profit which drives operating cash flow  Revenue mix shift means that managing to a blended group margin would discriminate against our fast growth businesses  SAP is improving effectiveness and efficiency in each and every business  all contribute to absolute operating profit growth  Private cloud will contribute to our operating profit in the long term albeit at a lower gross margin  Continued transformation of our services business – shift towards a stronger focus on customer outcome which drives higher adoption and renewals  Expected 2016 hiring similar to 2015 to fuel our innovation engine  Operating cash flow expected to show a positive trend in 2016 – following operating profit evolution and helped by lower restructuring related cash outflows Operating profit ~3-5% CAGR 2015 2017 2020 €8-9bn €6.7-7bn €6.3bn ~6-9% CAGR Targeting accelerated operating profit expansion in 2018 and beyond
  • 31. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 31Customer 31© 2016 SAP SE or an SAP affiliate company. All rights reserved. Conclusion  Powerful combination of a rapidly expanding cloud business and a growing core  Pushing relentlessly towards a larger, stickier, more predictable business  Successful transformation of SAP: shifted investments from non-core activities to strategic growth areas  SAP is on a strong path for the future – we have tremendous confidence in 2016 and beyond
  • 32. The Path into the Digital Economy Bernd Leukert Executive Board Member
  • 33. 33© 2015 SAP SE or an SAP affiliate company. All rights reserved.
  • 34. 34© 2015 SAP SE or an SAP affiliate company. All rights reserved. Asset & Internet of Things Workforce Engagement Supplier Collaboration Business Networks Customer Experience Omni-Channel Driving the Digital Transformation
  • 35. 35© 2015 SAP SE or an SAP affiliate company. All rights reserved.
  • 36. 36© 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer Interface 1
  • 37. 37© 2015 SAP SE or an SAP affiliate company. All rights reserved. SAP HANA Cloud Platform Differentiation Hybris as a service 2 Business Services SAP HANA Platform Vora
  • 38. 38© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3 SAP HANA Cloud Platform Hadoop SAP HANA Platform Vora Hybris as a service Business Services … IoT- Platform IoT-Services Outcome Orientation
  • 39. 39© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4 SAP HANA Cloud Platform Hadoop SAP HANA Platform Vora Hybris as a service Business Services … IoT- Platform IoT-Services SAP S/4HANA Digital Core
  • 40. 40© 2015 SAP SE or an SAP affiliate company. All rights reserved. SAP S/4HANA 5 Digital Business Management SAP HANA Cloud Platform Hadoop SAP HANA Platform Vora Hybris as a service Business Services … IoT- Platform IoT-Services Cloud for Analytics
  • 41. 41© 2015 SAP SE or an SAP affiliate company. All rights reserved. DEMO Digital Boardroom
  • 42. 42© 2015 SAP SE or an SAP affiliate company. All rights reserved. SAP S/4HANA 54321 A Modular Suite SAP HANA Cloud Platform Hadoop SAP HANA Platform Vora Hybris as a service Business Services … IoT- Platform IoT-Services Cloud for Analytics
  • 43. 43© 2015 SAP SE or an SAP affiliate company. All rights reserved. HANA CLOUD PLATFORM Digital Business Framework SAP HANA Platform Assets & Internet of Things Workforce Engagement Supplier Collaboration Business Networks Customer Experience Omni-Channel
  • 45. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 45Customer 45© 2016 SAP SE or an SAP affiliate company. All rights reserved. German User Group DSAG and SAP engage strongly to maximize the value of SAP’s solutions for the 55,000+ DSAG members in Austria, Switzerland and in Germany. We are in a continuous dialogue with SAP on all aspects of SAP S/4HANA, including the license structure. In our intensive discussions with SAP, we place the prospect and needs of our members. For example, as far as the new pricing model for SAP S/4HANA is concerned, SAP has listened to us and has made the investment attractive. That is one important aspect to help the SAP customers – our members, to decide in favor of SAP S/4HANA.
  • 46. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 46Customer 46© 2016 SAP SE or an SAP affiliate company. All rights reserved. ANZ User Group Today SAUG welcomes the new pricing model and discount structure that is being offered by SAP in relation to the SAP S4/HANA suite of products. SAUG believes that SAP S4/HANA is the strategic platform of the future for all existing and prospective SAP customers and any initiatives that SAP can take to enhance adoption rates, is a step in the right direction.
  • 47. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 47Customer 47© 2016 SAP SE or an SAP affiliate company. All rights reserved. Swedish User Group For some time, we have presented our requirements as to what a preferred license structure should look like. The latest SAP S/4HANA pricing now includes, in principle, all the requirements we have previously proposed.
  • 48. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 48Customer 48© 2016 SAP SE or an SAP affiliate company. All rights reserved. Japan User Group I value this new license model highly because I see it is based on good intention for existing SAP users. I would like to share it broadly with our members. Yasushi Suzuka, Chairman, Japan User Group
  • 49. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 49Customer 49© 2016 SAP SE or an SAP affiliate company. All rights reserved. UKI User Group We've had good dialogue with SAP over the SAP S/4HANA license model and are pleased that SAP will be clarifying the situation for our members and users worldwide. Regardless of whether you see SAP S/4HANA as a upgrade or a new platform, it is clear SAP has recognized that existing customers paying maintenance have made significant financial contributions to the development of the platform, which will reduce financial barriers to adoption. Based on our recent member surveys, customers have stated they are keen to adopt innovations from SAP. Philip Adams, Chairman, UKI User Group
  • 50. Customer Perspective Rob Enslin Executive Board Member Jaan Saar Head of Process and IT SWISS PROPERTY
  • 51.
  • 52. Customer Perspective Rob Enslin Executive Board Member John Hinshaw Executive Vice President & Chief Customer Officer Hewlett Packard Enterprise
  • 53. Customer Perspective Rob Enslin Executive Board Member Jaan Saar Head of Process and IT SWISS PROPERTY John Hinshaw Executive Vice President & Chief Customer Officer Hewlett Packard Enterprise
  • 54. Business Network Steve Singh Global Managing Board Member
  • 55. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 55Internal The Business Network Group
  • 56. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 56Internal Focus built momentum throughout 2015 • Significant bookings growth acceleration post-acquisition • >5,000 new customers • Total users exceeded 32M • Placed 1.9M workers • 100+ new customer go lives • 736M hours of work processed = 92M workdays • $1T in network commerce • Launched Ariba SpotBuy with eBay • Recorded largest ACV booking quarter All three solutions exceeded bookings forecast 10,000 employees across BNG, nearly 20% growth
  • 57. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 57Internal FOCUS
  • 58. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 58Internal Each market represents multi-billion dollar opportunity in early stages. More than 80% of spending takes place offline. Only 34% of Global Workforce is contingent or temporary. Between 25-50% of travel booking is outside of corporate tools.
  • 59. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 59Internal Services mash-up
  • 60. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 60Internal Innovations that work for the customer Total Workforce Management
  • 61. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 61Internal INFINITE POSSIBILITIES
  • 63. Capital Markets Day Leading Customers’ Digital Transformation February 4, 2016 – New York