The role of software and onlineservices in Time BankingTurning gratitude to an asset incommunity building Iikka LovioIikka...
Master’s thesis
HOAS Time Bank
SOFTWARES         CES                                Community
                                Weaver

                Tim...
CES             www.ces.org.za• South African non-profitcompany• Designed for local exchangeschemes, where currency usually...
lick andOn ec    ar  ei n! you
Thesis: members were seekinggeographically tight network. Software:first page encourages to global reciprocity.
Time Online                              • Designed for time                              banksCommunity weaver           ...
Stadin Aikapankki online
STUDY PERIOD: 3/2010 – 3/2011    • Ethnography                     November 2010    • Two international professional   Act...
November 2010: over 600exchange offers and growing membership800700600500400300200100  0
November 2010: 20 % of members had done at least one exchange.                                                        Have...
November 2010: 20 % of members had done at least one exchange.                       WHO                      &           ...
The age of supportmembership?
re m ade                   anges we    time              exch        here  ost o f the   urho od w shedM      e nei ghbo l...
Hypothesis down: open access topersonal user information is the mainkey to trust building?
Hypothesis down: open access topersonal user information is the mainkey to trust building?
Active members were notinterested in account balances ofother users.
nd                                     nt balances a               er memb   ers accou         w how to  nowing ot        ...
In the economy of regard it is the personthat interests us, not the product orservice. – David Halpern 2010
In the economy of regard it is the personthat interests us, not the product orservice. – David Halpern 2010   ”Her fiancé w...
"Friends make gifts, gifts makefriends” -Sahlins ”I get these service       ”The best thing is that you requests and offer...
g.                                               e beginnin                                   m inus in th ith            ...
Time Dollars & Gratitude Time dollars oils generalized reciprocity    ”We got rid of this negative             ”If we had ...
Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient ...
Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient ...
Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient ...
Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient ...
Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient ...
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The role of software and online services in Time Banking by Iikka Lovio

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Iikka Lovio visiting OtaSizzle user research team meeting at HIIT Helsinki Institute for IT, 16th June 2011

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The role of software and online services in Time Banking by Iikka Lovio

  1. 1. The role of software and onlineservices in Time BankingTurning gratitude to an asset incommunity building Iikka LovioIikka.lovio@gmail.com 16.6.2011HIIT
  2. 2. Master’s thesis
  3. 3. HOAS Time Bank
  4. 4. SOFTWARES CES Community
 Weaver

 Time
online


  5. 5. CES www.ces.org.za• South African non-profitcompany• Designed for local exchangeschemes, where currency usuallyreflects the national currency• International network• Fastest increasing groups areFinnish Time Banks• Free for users
  6. 6. lick andOn ec ar ei n! you
  7. 7. Thesis: members were seekinggeographically tight network. Software:first page encourages to global reciprocity.
  8. 8. Time Online • Designed for time banksCommunity weaver • Only broker has• Designed for time banks access to software • Time Banks US is using • Time Banking UK is using
  9. 9. Stadin Aikapankki online
  10. 10. STUDY PERIOD: 3/2010 – 3/2011 • Ethnography November 2010 • Two international professional Active user interviews interviews • Transaction data analysis May 2010 Stadin Aikapankki
  11. 11. November 2010: over 600exchange offers and growing membership800700600500400300200100 0
  12. 12. November 2010: 20 % of members had done at least one exchange. Have
done
two
way
 exchanges

 Have
done
one
 exchange

 Passive

0,00
%
 20,00
%
 40,00
%
 60,00
%
 80,00
%
100,00
%

  13. 13. November 2010: 20 % of members had done at least one exchange. WHO & WHY? Have
done
two
way
 exchanges

 Have
done
one
 exchange

 Passive

0,00
%
 20,00
%
 40,00
%
 60,00
%
 80,00
%
100,00
%

  14. 14. The age of supportmembership?
  15. 15. re m ade anges we time exch here ost o f the urho od w shedM e nei ghbo lly establiin th as origina ba nk w 15 active members did over 55 % of all exchanges in the first year
  16. 16. Hypothesis down: open access topersonal user information is the mainkey to trust building?
  17. 17. Hypothesis down: open access topersonal user information is the mainkey to trust building?
  18. 18. Active members were notinterested in account balances ofother users.
  19. 19. nd nt balances a er memb ers accou w how to nowing ot h knoK t rust. You bui lds certain n ot burglar s.address tha t they are makesrea ch them a nd ion is, what t quest I mportan sting? them intere HOAS Time Bank
  20. 20. In the economy of regard it is the personthat interests us, not the product orservice. – David Halpern 2010
  21. 21. In the economy of regard it is the personthat interests us, not the product orservice. – David Halpern 2010 ”Her fiancé was a drummer. Just like mine.” (STAP member)
  22. 22. "Friends make gifts, gifts makefriends” -Sahlins ”I get these service ”The best thing is that you requests and offers meet new people, people mostly from the people I you wouldn’t otherwise already know.” (STAP interact with.” (STAP member) member)
  23. 23. g. e beginnin m inus in th ith are afra id to go w xchange r friends s e 1. Member e more likely to w ho thei 2. Me mbers ar it h people kn ow, or w peo ple they . c ted with ha ve intera Photo: Time Bank workshop in Vantaa Solution: define club meetings as an important work for thetime bank and reward attending with time credits.
  24. 24. Time Dollars & Gratitude Time dollars oils generalized reciprocity ”We got rid of this negative ”If we had done it with out side of reciprocity – do I time bank I would have owe you or do you owe been worrying for many me.” (STAP member) weeks if should do some favour in return. And for the worst, that feeling would only keep growing in time.” (STAP member)
  25. 25. Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient and more fun.
  26. 26. Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient and more fun. HOAS Time Bank online
  27. 27. Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient and more fun. HOAS Time Bank software
  28. 28. Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient and more fun. HOAS Time Bank offline Before there were any software or facebook group, there was 10 bottles of wine and 20 students
  29. 29. Software is secondary, but important matter in timebanking. Software is only a tool. Working with propertools is efficient and more fun. You can deliver housing. It takes a family to makeit a home.

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