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Marketing & Financial 
Services 
16-1
OObbjjeeccttiivveess 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-2
Importance of marketing services 
Market research involves gathering statistical data to develop 
the organisation’s marketing strategy and plan. Advertising and 
promotion focus on communicating information with various 
departements. The important marketing services are : 
A) advertising agencies. 
b) market research companies. 
c) logistics. 
d) customer support 
e) crm service providers. 
f) public relationship management companies,
What is logistics ? 
logistics is the management of the flow of goods from point 
of origin to the point of consumption. 
Material handeling ,packaging , transportation,warehousing, and 
often security are some of the services provided by logistic 
undertaking firms.
16-5
Inbound v/s Outbond logistics 
Inbond logistics : 
concentrating 
on purchasing and 
arranging the inbound 
movement of materials, 
parts, and/or finished 
goods from 
manufacturing unit , 
assembly point or 
warehouses 
• Outbond logistics : related 
to the storage and 
movement of final 
products and related 
information flow from the 
end of production line to 
the end user/consumer. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-6
LOGISTICAL FIELDS 
• Various logistical fields are : 
• Procrument logistics : consists of activities 
like market research, requirements planning, 
make-or-buy decisions, supplier management. 
• Production logistics: connects to distribution 
logistics 
• Distribution logistics: main task is to delivery 
the finished products to the consumer
Contd… 
• Disposal logistics: main function is to reduce 
logistics costs and enhance services related to 
the disposal of waste produced in production. 
• Reverse logistics: the reverse logistics deals 
with products being returned back to the 
vendors by the buyers.the opposite of reverse 
logistics is forward logistics 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-8
• Green logistics: describes all atempts to 
measure and minimize the ecological impact of 
logistics activities. This includes path 
optimization, vehicle saturation and use of city 
logistics. 
• Domestic logistics: within the boundaries of a 
region or a nation. 
• International logistics: multiple counries. 
16-9
• Example:- 
• DHL (dalsey hillblom lynn) Is the world’s 
largest logistical company headquarted in 
Bonn, (germany) with operations in allmost all 
countries of the world including: 
USA,russia,malaysia,iran,iraq,singapore,china, 
canada,india,vietnam,australlia and various 
other african countries. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-10
Leasing 
• Leasing is the process by which a firm can 
obtain the use of certain fixed assets for which 
it must make a series of contractual, periodic, 
tax-deductible payments. 
• The lessee is the receiver of the services of the 
assets under a lease contract. 
• The lessor is the owner of the assets that are 
being leased. 
4-11
12 
A lease is an agreement whereby the 
lessor conveys to the lessee in return for 
payment or a series of payments the right 
to use an asset for an agreed period of 
time 
© 
2011 
IFRS 
Found
TYPES OF LEASES 
Operating lease 
Financial lease 
Sale and lease back 
Direct lease 
Leveraged lease 
Domestic lease 
International lease 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-13
• Situations that individually or in 
combination normally indicate a finance 
lease: 
– lease transfers ownership of the asset to 
lessee 
– lease term is for the major part of asset’s 
economic life 
– specialised asset (only lessee can use 
without major modifications) 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-14
Leasing: Operating Leases 
 An operating lease is a cancelable contractual 
arrangement whereby the lessee agrees to make 
periodic payments to the lessor, often for 5 or fewer 
years, to obtain an assets services. 
 Generally, the total payments over the term of the lease 
are less than the lessor’s initial cost of the leased asset. 
 If the operating lease is held to maturity, the lessee 
returns the leased asset over to the lessor, who may 
lease it again or sell the asset. 
 Eg :Mines ,Trucks ,Automobiles 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-15
Leasing: Financial (or Capital) Leases 
 A financial (or capital) lease is a longer-term lease 
than an operating lease. 
 Financial leases are non-cancelable and obligate the 
lessee to make payments for the use of an asset over a 
predefined period of time. 
 The total payments over the term of the lease are 
greater than the lessor’s initial cost of the leased asset. 
 Eg : Financial leases are commonly used for leasing 
land, buildings, and large pieces of equipment. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-16
Sale-leaseback arrangement is a lease under 
which the lessee sells an back the same asset 
for a cash to a prospective lessor and then 
leases 
The assets are not physically exchanged but 
it all happens in records only 
This is nothing but paper transaction 
It is not suitable for the assets which are not 
subjected to depreciation but appreciation 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-17
Leasing: Leasing Arrangements 
• A direct lease is a lease under which a 
lessor owns or acquires the assets that are 
leased to a given lessee 
• The direct lessor includes manufacturers 
finance companies, independent lease 
companies 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-18
A leveraged lease is a lease under which 
the lessor acts as an equity participant, 
supplying about 20 percent of the cost of the 
asset with a lender supplying the balance. 
Here the third party is involved other than 
lessee and lessor 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-19
• Domestic Lease : when all the parties of the 
lease arrangement reside in the same country it 
is called domestic lease 
• International lease are of two types 
• Import and Cross Border Lease 
• When lessee and lesorr reside in the same 
country and equipment supplier stays in 
different country the lease arrangement is called 
import lease 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-20
Cross Border Lease 
• When the lessor and lessee are residing in two 
different countries and no matter where the 
equipment supplier stays the lease is called 
cross border lease 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-21
Leasing Arrangements 
• Operating leases normally require maintenance 
clauses requiring the lessor to maintain the assets and 
to make insurance and tax payments. 
• Renewal options are provisions that grant the lessee 
the option to re-lease assets at the expiration of the 
lease. 
• Finally, purchase options are provisions frequently 
included in both operating and financial leases that 
allow the lessee to purchase the asset at maturity— 
usually at a pre-specified price. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-22
Leasing: Advantages of Leasing 
• The firm may avoid the cost of obsolescence if the 
lessor fails to accurately anticipate the obsolescence 
of assets and sets the lease payment too low. 
• A lessee avoids many of the restrictive covenants 
that are normally included as part of a long-term loan. 
• Leasing—especially operating leases—may provide 
the firm with needed financial flexibility. 
• Sale-leaseback arrangements may permit the firm to 
increase its liquidity by converting an existing asset 
into cash, which may then be used as working capital. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-23
Leasing: Advantages of Leasing (cont.) 
• Leasing allows the lessee, in effect, to depreciate land, which 
is prohibited if the land were purchased. 
• Because it results in the receipt of service from an asset 
possibly without increasing the assets or liabilities on the 
firm’s balance sheet, leasing may result in misleading 
financial ratios. 
• Leasing provides 100 percent financing. 
• When the firm becomes bankrupt or is reorganized, the 
maximum claim of lessors against the corporation is 3 years of 
lease payments, and the lessor gets the 
asset back. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-24
Leasing: Disadvantages of Leasing 
• A lease does not have a stated interest cost. 
• At the end of the term of the lease agreement, the 
salvage value of an asset, if any, is realized by the 
lessor. 
• Under a lease, the lessee is generally prohibited from 
making improvements on the leased property or asset 
without approval of the lessor. 
• If a lessee leases an asset that subsequently becomes 
obsolete, it must still make lease payments over the 
remaining term of the lease. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 4-25
Capital market refers to a type of financial market, where individuals and 
institutions are trading in financial securities. Public and private institutions or 
organisations usually list their securities for selling among investors and for 
raising their funds. In this market, long term maturity instruments are listed, 
which have a period of more than one year. 
Capital market has various instruments for investment : Equity shares, 
preference shares, debentures, bond. 
As we know, before starting a business, a company needs a certain amount 
called capital, and capital is raised through issue of shares. Share capital of a 
company consists of individual shares of fixed denomination. A share is a share 
in the share capital of a company. The share capital is spilt into large number of 
units of same value. Each such unit is called Share and the value of each share 
is called face value. Shares which a company issue are of two kinds : Equity 
shares and Preference shares 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-26
1.Equity shares 
• Equity shares are those shares which are ordinary in the 
course of the company’s business. They are called ordinary 
shares. The shareholders do not enjoy the preferential rights 
in the respect of payment of dividend and repayment of 
capital. Equity shareholders are paid dividend out of the 
profits of made by the company. Higher the profits higher the 
dividend and lower the profits lower will be the dividend. 
They are also called the real risks takers and care takers of 
the company and they enjoy the right of voting. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-27
• Features of equity shares 
• Owned capital: equity share capital is owned capital 
because it is the money of the shareholders who are 
actually the owners of the company. 
• Fixed value or nominal value: every share has fixed 
value or nominal value. For instance, a company 
issued 10,000 shares of Rs 10 each. The price which 
is indicated here is the fixed or nominal value 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-28
. 
•Distinctive number: Every share is given a distinct number just like 
roll number for the purpose of identification. 
•Attached rights: a share gives to its owner the right to receive 
dividend, the right to vote, the right to attend meetings, the right to 
inspect the books of accounts. 
•Return on shares: every share holder is entitled to a return on 
shares which is known as Dividend. 
•Transfer of shares: equity shares are easily transferable that if a 
person buys shares of a particular company and he does not want 
them, he can sell them to anyone, thereby transferring the shares in 
name of the name of that person. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-29
Contd.. 
• Benefit of right issue: when a company makes fresh 
issue of shares, the equity shareholders are given 
certain rights in the company. The company has to 
offer the new shares first to equity shareholders in 
the proportion to their existing share holding. In case 
they do not take up the shares offered to them, the 
same can be issue to others. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-30
Contd… 
• Benefits of bonus shares: joint stock companies 
which make huge profits, issue bonus shares to their 
ordinary shareholders out of accumulated profits. 
• Irredeemable: equity shares are always 
irredeemable that means equity capital is not 
returnable during the life time of the company. 
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-31
Copyright © 2009 Pearson Prentice 
Hall. All rights reserved. 16-32

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4th Chapter Financial maketing & services

  • 1. Marketing & Financial Services 16-1
  • 2. OObbjjeeccttiivveess Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-2
  • 3. Importance of marketing services Market research involves gathering statistical data to develop the organisation’s marketing strategy and plan. Advertising and promotion focus on communicating information with various departements. The important marketing services are : A) advertising agencies. b) market research companies. c) logistics. d) customer support e) crm service providers. f) public relationship management companies,
  • 4. What is logistics ? logistics is the management of the flow of goods from point of origin to the point of consumption. Material handeling ,packaging , transportation,warehousing, and often security are some of the services provided by logistic undertaking firms.
  • 6. Inbound v/s Outbond logistics Inbond logistics : concentrating on purchasing and arranging the inbound movement of materials, parts, and/or finished goods from manufacturing unit , assembly point or warehouses • Outbond logistics : related to the storage and movement of final products and related information flow from the end of production line to the end user/consumer. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-6
  • 7. LOGISTICAL FIELDS • Various logistical fields are : • Procrument logistics : consists of activities like market research, requirements planning, make-or-buy decisions, supplier management. • Production logistics: connects to distribution logistics • Distribution logistics: main task is to delivery the finished products to the consumer
  • 8. Contd… • Disposal logistics: main function is to reduce logistics costs and enhance services related to the disposal of waste produced in production. • Reverse logistics: the reverse logistics deals with products being returned back to the vendors by the buyers.the opposite of reverse logistics is forward logistics Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-8
  • 9. • Green logistics: describes all atempts to measure and minimize the ecological impact of logistics activities. This includes path optimization, vehicle saturation and use of city logistics. • Domestic logistics: within the boundaries of a region or a nation. • International logistics: multiple counries. 16-9
  • 10. • Example:- • DHL (dalsey hillblom lynn) Is the world’s largest logistical company headquarted in Bonn, (germany) with operations in allmost all countries of the world including: USA,russia,malaysia,iran,iraq,singapore,china, canada,india,vietnam,australlia and various other african countries. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-10
  • 11. Leasing • Leasing is the process by which a firm can obtain the use of certain fixed assets for which it must make a series of contractual, periodic, tax-deductible payments. • The lessee is the receiver of the services of the assets under a lease contract. • The lessor is the owner of the assets that are being leased. 4-11
  • 12. 12 A lease is an agreement whereby the lessor conveys to the lessee in return for payment or a series of payments the right to use an asset for an agreed period of time © 2011 IFRS Found
  • 13. TYPES OF LEASES Operating lease Financial lease Sale and lease back Direct lease Leveraged lease Domestic lease International lease Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-13
  • 14. • Situations that individually or in combination normally indicate a finance lease: – lease transfers ownership of the asset to lessee – lease term is for the major part of asset’s economic life – specialised asset (only lessee can use without major modifications) Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-14
  • 15. Leasing: Operating Leases  An operating lease is a cancelable contractual arrangement whereby the lessee agrees to make periodic payments to the lessor, often for 5 or fewer years, to obtain an assets services.  Generally, the total payments over the term of the lease are less than the lessor’s initial cost of the leased asset.  If the operating lease is held to maturity, the lessee returns the leased asset over to the lessor, who may lease it again or sell the asset.  Eg :Mines ,Trucks ,Automobiles Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-15
  • 16. Leasing: Financial (or Capital) Leases  A financial (or capital) lease is a longer-term lease than an operating lease.  Financial leases are non-cancelable and obligate the lessee to make payments for the use of an asset over a predefined period of time.  The total payments over the term of the lease are greater than the lessor’s initial cost of the leased asset.  Eg : Financial leases are commonly used for leasing land, buildings, and large pieces of equipment. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-16
  • 17. Sale-leaseback arrangement is a lease under which the lessee sells an back the same asset for a cash to a prospective lessor and then leases The assets are not physically exchanged but it all happens in records only This is nothing but paper transaction It is not suitable for the assets which are not subjected to depreciation but appreciation Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-17
  • 18. Leasing: Leasing Arrangements • A direct lease is a lease under which a lessor owns or acquires the assets that are leased to a given lessee • The direct lessor includes manufacturers finance companies, independent lease companies Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-18
  • 19. A leveraged lease is a lease under which the lessor acts as an equity participant, supplying about 20 percent of the cost of the asset with a lender supplying the balance. Here the third party is involved other than lessee and lessor Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-19
  • 20. • Domestic Lease : when all the parties of the lease arrangement reside in the same country it is called domestic lease • International lease are of two types • Import and Cross Border Lease • When lessee and lesorr reside in the same country and equipment supplier stays in different country the lease arrangement is called import lease Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-20
  • 21. Cross Border Lease • When the lessor and lessee are residing in two different countries and no matter where the equipment supplier stays the lease is called cross border lease Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-21
  • 22. Leasing Arrangements • Operating leases normally require maintenance clauses requiring the lessor to maintain the assets and to make insurance and tax payments. • Renewal options are provisions that grant the lessee the option to re-lease assets at the expiration of the lease. • Finally, purchase options are provisions frequently included in both operating and financial leases that allow the lessee to purchase the asset at maturity— usually at a pre-specified price. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-22
  • 23. Leasing: Advantages of Leasing • The firm may avoid the cost of obsolescence if the lessor fails to accurately anticipate the obsolescence of assets and sets the lease payment too low. • A lessee avoids many of the restrictive covenants that are normally included as part of a long-term loan. • Leasing—especially operating leases—may provide the firm with needed financial flexibility. • Sale-leaseback arrangements may permit the firm to increase its liquidity by converting an existing asset into cash, which may then be used as working capital. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-23
  • 24. Leasing: Advantages of Leasing (cont.) • Leasing allows the lessee, in effect, to depreciate land, which is prohibited if the land were purchased. • Because it results in the receipt of service from an asset possibly without increasing the assets or liabilities on the firm’s balance sheet, leasing may result in misleading financial ratios. • Leasing provides 100 percent financing. • When the firm becomes bankrupt or is reorganized, the maximum claim of lessors against the corporation is 3 years of lease payments, and the lessor gets the asset back. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-24
  • 25. Leasing: Disadvantages of Leasing • A lease does not have a stated interest cost. • At the end of the term of the lease agreement, the salvage value of an asset, if any, is realized by the lessor. • Under a lease, the lessee is generally prohibited from making improvements on the leased property or asset without approval of the lessor. • If a lessee leases an asset that subsequently becomes obsolete, it must still make lease payments over the remaining term of the lease. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 4-25
  • 26. Capital market refers to a type of financial market, where individuals and institutions are trading in financial securities. Public and private institutions or organisations usually list their securities for selling among investors and for raising their funds. In this market, long term maturity instruments are listed, which have a period of more than one year. Capital market has various instruments for investment : Equity shares, preference shares, debentures, bond. As we know, before starting a business, a company needs a certain amount called capital, and capital is raised through issue of shares. Share capital of a company consists of individual shares of fixed denomination. A share is a share in the share capital of a company. The share capital is spilt into large number of units of same value. Each such unit is called Share and the value of each share is called face value. Shares which a company issue are of two kinds : Equity shares and Preference shares Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-26
  • 27. 1.Equity shares • Equity shares are those shares which are ordinary in the course of the company’s business. They are called ordinary shares. The shareholders do not enjoy the preferential rights in the respect of payment of dividend and repayment of capital. Equity shareholders are paid dividend out of the profits of made by the company. Higher the profits higher the dividend and lower the profits lower will be the dividend. They are also called the real risks takers and care takers of the company and they enjoy the right of voting. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-27
  • 28. • Features of equity shares • Owned capital: equity share capital is owned capital because it is the money of the shareholders who are actually the owners of the company. • Fixed value or nominal value: every share has fixed value or nominal value. For instance, a company issued 10,000 shares of Rs 10 each. The price which is indicated here is the fixed or nominal value Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-28
  • 29. . •Distinctive number: Every share is given a distinct number just like roll number for the purpose of identification. •Attached rights: a share gives to its owner the right to receive dividend, the right to vote, the right to attend meetings, the right to inspect the books of accounts. •Return on shares: every share holder is entitled to a return on shares which is known as Dividend. •Transfer of shares: equity shares are easily transferable that if a person buys shares of a particular company and he does not want them, he can sell them to anyone, thereby transferring the shares in name of the name of that person. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-29
  • 30. Contd.. • Benefit of right issue: when a company makes fresh issue of shares, the equity shareholders are given certain rights in the company. The company has to offer the new shares first to equity shareholders in the proportion to their existing share holding. In case they do not take up the shares offered to them, the same can be issue to others. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-30
  • 31. Contd… • Benefits of bonus shares: joint stock companies which make huge profits, issue bonus shares to their ordinary shareholders out of accumulated profits. • Irredeemable: equity shares are always irredeemable that means equity capital is not returnable during the life time of the company. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-31
  • 32. Copyright © 2009 Pearson Prentice Hall. All rights reserved. 16-32

Editor's Notes

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