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Pragmatic
Framework™
Market Problems
Discover problems in the market by
interviewing customers, recent evaluators
and untapped, potential customers. Validate
urgent problems to show their pervasiveness
in the market.
Win/Loss Analysis
Understand why recent evaluators of the
product did or did not buy and what steps
they took in the buying process.
Distinctive Competencies
Articulate and leverage the organization’s
unique abilities to deliver value to the market.
Competitive Landscape
Identify competitive and alternative offerings
in the market. Assess their strengths and
weaknesses. Develop a strategy for winning
against the competition.
Asset Assessment
Inventory your assets (technical, skills,
services, patents, other) and determine ways
that they can be leveraged.
Market Definition
Map needs with target markets and analyze
the market segments to actively pursue.
Ensure that the targeted segments are large
enough to support the current and future
business of the product.
Distribution Strategy
Determine which channels best align with
your markets’ buying preferences.
Product Portfolio
Integrate products into a coherent portfolio
of products focused on the market. Manage
the portfolio like a “product” (business
plan, positioning, buying process, market
requirements and marketing plan).
Product Roadmap
Illustrate the vision and key phases of
deliverables for the product. The roadmap is
a plan, not a commitment.
MARKET FOCUS
The Pragmatic Framework
provides a standard
language for
your entire product team
and a blueprint of the
key activities needed
to bring profitable,
problem-oriented
products to market.
© 1993-2019 Pragmatic Institute, Inc.
Pragmatic Framework™
The proven blueprint for
creating and marketing
products people want to buy
v1812
Market
Definition
Distribution
Strategy
Product
Portfolio
Product
Roadmap
Business
Plan
Pricing
Buy, Build
or Partner
Product
Profitability
Innovation
Market
Problems
Win/Loss
Analysis
Distinctive
Competencies
Competitive
Landscape
Asset
Assessment
Positioning
Buyer
Experience
Buyer
Personas
User
Personas
Requirements
Use
Scenarios
Stakeholder
Communications
Marketing
Plan
Revenue
Growth
Revenue
Retention
Launch
Awareness
Nurturing
Advocacy
Measurement
Sales
Alignment
Content
Sales
Tools
Channel
Training
Programs
Operations
Events
Channels
STRATEGY
EXECUTION
MARKET FOCUS BUSINESS PLANNING PROGRAMS ENABLEMENT SUPPORT
PLANNING
PROGRAMS
ENABLEMENT
SUPPORT
Positioning
Describe the product by its ability to solve market problems. Create
internal positioning documents that will be used to develop external
messages focused on each key buyer or persona.
Buyer Experience
Research and document the buying process your target personas
use to select a product. Understand the barriers that buyers
encounter during their selection process.
Buyer Personas
Define the archetypical buyers involved in the purchasing of your
products and services.
User Personas
Define the archetypical users of your products or services.
Requirements
Articulate and prioritize personas and their problems so that the
appropriate products can be built.
Use Scenarios
Illustrate market problems in a “story” that puts the problem in
context. Use scenarios are one component of requirements.
Stakeholder Communications
Manage proactive communications with relevant stakeholders from
strategy through execution.
Sales Alignment
Use your market knowledge to help sales align their selling process to the
way the market wants to buy.
Content
Develop relevant content to be used for all go-to-market channels and
materials.
Sales Tools
Create tools for salespeople focused on a specific step of the selling
process.
Channel Training
Design and deliver training programs to help the sales channels focus on
how to sell the product, not how to use it.
Marketing Plan
Articulate the strategies and tactics for generating awareness and leads
for the upcoming fiscal period, including key programs and events with
measurements and goals.
Revenue Growth
Define the specific plans and budgets for selling products and services to
new customers.
Revenue Retention
Define the specific plans and budgets for ensuring customer loyalty as well
as selling products and services to existing customers.
Launch
Plan, execute and measure effectiveness of strategic launches.
Awareness
Develop programs to raise the profile and awareness of your brand within
strategic market segments to bring more prospects into your funnel.
Nuturing
Develop programs to move prospects quickly and effectively through the
funnel, with the objective of turning prospects into satisfied customers.
Advocacy
Identify customers who are willing to give testimonials, case studies and
references and amplify their voice in the market.
Measurement
Measure and tune product marketing programs to ensure alignment with
corporate goals.
Programs
Provide needed market and solution information to support internal and
external marketing programs.
Operations
Provide needed market and solution information to support the operations
group.
Events
Provide needed market and solution information to support marketing
events such as conferences, trade shows and webinars.
Channels
Provide needed market and solution information to support channel
opportunities and activities.
Business Plan
Perform an objective analysis of a potential market opportunity to
provide a basis for investment. Articulate what you learned in the
market and quantify the risk, including a financial model.
Pricing
Establish a pricing model, schedules, guidelines and procedures.
Buy, Build or Partner
Determine the most effective way to deliver a complete solution to
an identified market problem. Where you have gaps in your offering,
analyze whether to buy, build or partner to complete the solution for
your market.
Product Profitability
Monitor and analyze key performance indicators to determine how
well the product is performing in the market, how it impacts the
company operations, and ultimately, how it contributes to profit.
Innovation
Focus your teams’ creative spirit on solving market problems by
leveraging your organization’s distinctive competencies.
BUSINESS
480.515.1411 PragmaticInstitute.com

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Pragmatic_Framework_Defintitions_1812.2.pdf

  • 1. Pragmatic Framework™ Market Problems Discover problems in the market by interviewing customers, recent evaluators and untapped, potential customers. Validate urgent problems to show their pervasiveness in the market. Win/Loss Analysis Understand why recent evaluators of the product did or did not buy and what steps they took in the buying process. Distinctive Competencies Articulate and leverage the organization’s unique abilities to deliver value to the market. Competitive Landscape Identify competitive and alternative offerings in the market. Assess their strengths and weaknesses. Develop a strategy for winning against the competition. Asset Assessment Inventory your assets (technical, skills, services, patents, other) and determine ways that they can be leveraged. Market Definition Map needs with target markets and analyze the market segments to actively pursue. Ensure that the targeted segments are large enough to support the current and future business of the product. Distribution Strategy Determine which channels best align with your markets’ buying preferences. Product Portfolio Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a “product” (business plan, positioning, buying process, market requirements and marketing plan). Product Roadmap Illustrate the vision and key phases of deliverables for the product. The roadmap is a plan, not a commitment. MARKET FOCUS The Pragmatic Framework provides a standard language for your entire product team and a blueprint of the key activities needed to bring profitable, problem-oriented products to market. © 1993-2019 Pragmatic Institute, Inc. Pragmatic Framework™ The proven blueprint for creating and marketing products people want to buy v1812 Market Definition Distribution Strategy Product Portfolio Product Roadmap Business Plan Pricing Buy, Build or Partner Product Profitability Innovation Market Problems Win/Loss Analysis Distinctive Competencies Competitive Landscape Asset Assessment Positioning Buyer Experience Buyer Personas User Personas Requirements Use Scenarios Stakeholder Communications Marketing Plan Revenue Growth Revenue Retention Launch Awareness Nurturing Advocacy Measurement Sales Alignment Content Sales Tools Channel Training Programs Operations Events Channels STRATEGY EXECUTION MARKET FOCUS BUSINESS PLANNING PROGRAMS ENABLEMENT SUPPORT
  • 2. PLANNING PROGRAMS ENABLEMENT SUPPORT Positioning Describe the product by its ability to solve market problems. Create internal positioning documents that will be used to develop external messages focused on each key buyer or persona. Buyer Experience Research and document the buying process your target personas use to select a product. Understand the barriers that buyers encounter during their selection process. Buyer Personas Define the archetypical buyers involved in the purchasing of your products and services. User Personas Define the archetypical users of your products or services. Requirements Articulate and prioritize personas and their problems so that the appropriate products can be built. Use Scenarios Illustrate market problems in a “story” that puts the problem in context. Use scenarios are one component of requirements. Stakeholder Communications Manage proactive communications with relevant stakeholders from strategy through execution. Sales Alignment Use your market knowledge to help sales align their selling process to the way the market wants to buy. Content Develop relevant content to be used for all go-to-market channels and materials. Sales Tools Create tools for salespeople focused on a specific step of the selling process. Channel Training Design and deliver training programs to help the sales channels focus on how to sell the product, not how to use it. Marketing Plan Articulate the strategies and tactics for generating awareness and leads for the upcoming fiscal period, including key programs and events with measurements and goals. Revenue Growth Define the specific plans and budgets for selling products and services to new customers. Revenue Retention Define the specific plans and budgets for ensuring customer loyalty as well as selling products and services to existing customers. Launch Plan, execute and measure effectiveness of strategic launches. Awareness Develop programs to raise the profile and awareness of your brand within strategic market segments to bring more prospects into your funnel. Nuturing Develop programs to move prospects quickly and effectively through the funnel, with the objective of turning prospects into satisfied customers. Advocacy Identify customers who are willing to give testimonials, case studies and references and amplify their voice in the market. Measurement Measure and tune product marketing programs to ensure alignment with corporate goals. Programs Provide needed market and solution information to support internal and external marketing programs. Operations Provide needed market and solution information to support the operations group. Events Provide needed market and solution information to support marketing events such as conferences, trade shows and webinars. Channels Provide needed market and solution information to support channel opportunities and activities. Business Plan Perform an objective analysis of a potential market opportunity to provide a basis for investment. Articulate what you learned in the market and quantify the risk, including a financial model. Pricing Establish a pricing model, schedules, guidelines and procedures. Buy, Build or Partner Determine the most effective way to deliver a complete solution to an identified market problem. Where you have gaps in your offering, analyze whether to buy, build or partner to complete the solution for your market. Product Profitability Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit. Innovation Focus your teams’ creative spirit on solving market problems by leveraging your organization’s distinctive competencies. BUSINESS 480.515.1411 PragmaticInstitute.com