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1	
  
USING SOCIAL MEDIA IN
TEACHING AND RESEARCH
Workshop at Georgia Southern University (Jan 2015)
Dr. Vanessa Dennen
Associate Professor
Instructional Systems & Learning Technologies
Florida State University
My Background
¨  Select accomplishments:
¤  Research on online interactions, knowledge networks,
and community/identity development in social media
environments
¤  Designed and taught Social Media for Active Learning
MOOC
¤  Teach classes on Web 2.0-based Learning and
Performance; Learning & Web Analytics; Open
Learning; Mobile Learning
¤  Editor of The Internet and Higher Education
2
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2	
  
Agenda
Part 1: Integrating Social Media in a Teaching Context
Part 2: Researching Social Media in Education
BUT … let’s make this session what YOU want it to be!
3
Part I: Integrating SM in a Teaching Context4
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3	
  
The Social Media Mindset
5
The Social Media Mindset
¤  Engaging with artifacts
¤  Interacting with other users
¤  Using artifacts and interactions to create new knowledge
Consumer Producer
Active
Learner
6
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4	
  
The Social Media Mindset
¨  Ownership of communication space
¤  Teacher-owned
¤  Student-owned
¤  Distributed within class
¤  Distributed beyond class
¤  External to class (class as lurker/follower)
7
Why use social media?
Learning in class Graduating
Participating in a
professional
community of
practice
What we do in class prepares learners for lifelong and independent
learning. Our learners may turn to social media for these needs.
8
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5	
  
Is it about the tools? Or the outcomes?
9
Select tools based on objectives
What do you want students to do?
¨  Examine the verb in the learning objective. To
achieve that objective will your students need to:
¤  Communicate with classmates?
¤  Interact with experts?
¤  Find information that will help solve a problem?
¤  Publish their work?
10
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Types of Networked Knowledge Activities
11
Types of Networked Learning Activities
¨  Collaborative Writing
¨  Collaborative Visualization
¨  Presentation & Sharing
¨  Curation
¨  Network Development Trends
Flipped classrooms
Gamification
Badges
Mashups
12
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7	
  
Collaborative Writing Tools
¨  Wikis (e.g., wikispaces)
¤  Support group writing
¤  Support peer editing, with revision history
¨  Blogs (e.g., blogger, wordpress, edublogs)
¤  Group: multiple authors may contribute posts
¤  Individual: one person “owns” and shapes the space;
others may comment
¨  File Exchanges
¤  Shared documents
¨  Shared notepads (e.g., piratepad.net)
13
Collaborative Writing Ideas
¨  Peer review and editing
¨  Write a book
¨  Build arguments on a topic
¨  Build a study guide
14
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8	
  
Collaborative Visualization Tools
¨  Google Maps Engine (mapsengine.google.com/
maps)
¨  Google trends (trends.google.com)
¨  Google public data explorer (www.google.com/
publicdata/directory)
¨  Padlet (padlet.com) shared wall
¨  Bubbl.us (bubbl.us) concept mapping
¨  Dipity (www.dipity.com) timeline
15
Collaborative Visualization Ideas
¨  Map it and annotate it
¨  Create and share a timeline (fact or fiction; past,
present, or future)
¨  Concept map class content or ideas
16
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Presentation and Sharing Tools
¨  Prezi (prezi.com)
¤  Presentations with zooming
animation and collaborative
building and sharing
¨  VoiceThread
(voicethread.com)
¤  Slide show style presentations
with commentary (text, audio,
video) and on-screen
annotation
¨  Voki (voki.com)
¤  Talking avatars
¨  Slideshare (slideshare.net)
¤  Sharing presentation and PDF
files
¨  YouTube (youtube.com)
¤  Video Channels with tagging,
rating, and commenting
¨  Flickr (flickr.com)
¤  Photo and image sharing with
tagging, rating, commenting,
community groups
Sharing Presentations Sharing Artifacts / Collections
17
Presentation and Sharing
Example: A Voicethread Presentation
18
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Presentation and Sharing Ideas
¨  Class presentations doing outside of class time
¨  Formative feedback on class presentations
¨  Weekly summary broadcasts or study guides
(student created)
¨  Presentation of assignment requirements (teacher
led)
¨  Share and seek expert feedback
¨  Create collaborative evidence collections
19
Curation Tools
¨  Diigo
¨  Delicious
¨  Learnist
¨  Pinterest
¨  Storify
¨  ScoopIt!
20
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11	
  
Curation Ideas
21
¨  Curate a collection of course-related resources for
your students or with your students
¨  Curate and share class projects
¨  Engage in visual brainstorming
¨  Do pre-work for research and design projects
¨  Create artifact stories (history, current events,
scientific discovery, fiction)
¨  Develop specialized expertise among students
Communication and Networking Tools
¨  Prominent social media networks
¤  Twitter
¤  Facebook
¤  LinkedIn
¨  Built into most other platforms
¤  Integrated tools (e.g., friend/sharing tools)
¤  Connection to major third-party tools
22
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12	
  
Communication and Networking Ideas
¨  Create a backchannel
¨  Crowdsource information needs
¨  Seek expert/community feedback
¨  Build a personal learning network
23
Summing Up:
Knowledge and Learning Activities
Knowledge
¨  Collect
¨  Curate
¨  Share
¨  Negotiate
¨  Broker
Learning
¨  Collaborative Writing
¨  Collaborative Visualization
¨  Presentation/Sharing
¨  Curation
¨  Communication/Networking
In a class setting, we use learning activities to provide the overall structure for
student interactions.
Within any learning activity we ask students to engage in one or more
knowledge activities.
24
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13	
  
Assessment Issues and Ideas
¨  What do you assess?
¤  Process or outcome?
¤  Individual or group?
¨  Some ideas (other than work products):
¤  Portfolios
¤  Archives
¤  Illustrated reflection papers
n  Archived interactions
n  Tracking/analytic data
25
Before You Begin …
¨  Make sure YOU know how to use the tool, know the
tool’s Terms of Service, etc.
¨  Test all components of the activity (use friends or
multiple accounts)
¨  Consider comfort, privacy, identity, and FERPA issues
26
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14	
  
Prepare the Learning Environment
¨  Use prompts
¨  Communicate expectations
¨  Create models / examples
¨  Interact along with students
27
Turn Concerns Into Guidelines
¨  What if students don’t participate?
¨  What if students participate at the deadline?
¨  What if some students don’t get any replies?
¨  What if students are unkind to each other?
¨  What if students post inappropriate content?
¨  What if students get overwhelmed?
¨  What if students are uncomfortable posting their
thoughts/ideas?
28
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15	
  
Social Media Lesson Considerations
¨  Fit with social Internet ecosystem
¨  Sensitivity of learning domain/topic
¨  Learner age / experience
¨  Efficiency / time
¨  Visibility of learners/learning
It’s not always
the best choice.
29
Areas of Concern
AKA opportunities for education J
¨  Privacy
¨  Copyright
¨  Digital footprints and legacies
¨  Inappropriate oversharing
30
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16	
  
Don’t Assume What Learners Want
31
Dennen & Burner (2104)	
  	
   Strongly	
  
Agree	
  
Agree	
   Disagree	
   Strongly	
  	
  
Disagree	
  
	
  
Would	
  like	
  to	
  use	
  Facebook	
  in	
  a	
  class	
  
	
  	
  
Users	
   17	
  (10%)	
   66	
  (41%)	
   57	
  (35%)	
   22	
  (14%)	
  
Non-­‐users	
  	
   0	
  (0%)	
   1	
  (14%)	
   1	
  (14%)	
   5	
  (71%)	
  
	
  
Comfortable	
  being	
  Facebook	
  friends	
  with	
  instructors	
  
	
  	
  
Users	
   16	
  (10%)	
   72	
  (44%)	
   59	
  (36%)	
   15	
  (10%)	
  
Non-­‐users	
   0	
  (0%)	
   1	
  (14%)	
   2	
  (29%)	
   4	
  (57%)	
  
Comfortable using Facebook Groups with instructors
	
  
Users	
   27	
  (17%)	
   99	
  (61%)	
   32	
  (20%)	
   4	
  (2%)	
  
Non-­‐users	
   0	
  (0%)	
   2	
  (29%)	
   0	
  (0%)	
   5	
  (71%)	
  
Source: Dennen & Burner (2014)
What do you want to research?
Research on SM in the Classroom32
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17	
  
Framing Your Research
¨  Is it *truly* about social media use?
¨  Or is the social media tool just a means to an end?
33
Adding to your methodological
repertoire …34
¨  Content Analysis
¨  Computer Mediated Discourse Analysis (CMDA)
¨  Social Network Analysis
¨  Analytics
1/31/15	
  
18	
  
Tools for Research
¨  Analytic Tools
¤  Built into many SM tools
¤  Third party tools/extensions
¨  Archiving Tools
¤  Save items shared via various SM channels
¤  Searches by hashtag, keyword, tool
35
Analytics: Blogger
36
1/31/15	
  
19	
  
Analytics: Gmail
37
Analytics: Slideshare
38
1/31/15	
  
20	
  
Analytics: Slideshare
39
Analytics: Slideshare
40
1/31/15	
  
21	
  
Analytics: Slideshare
41
Tools: Hootsuite
42
1/31/15	
  
22	
  
Tools: IFTTT
43
Tools: Storify
44
1/31/15	
  
23	
  
Some tools you might want to play with
¨  Social Network Analysis tools:
¤  NodeXL: http://nodexl.codeplex.com
¤  SNAPP: http://www.snappvis.org
¤  UCINET: https://sites.google.com/site/ucinetsoftware/
¨  Social Media Analytic/Archiving tools:
¤  Twitter Analytics: https://analytics.twitter.com/about
¤  Tweet Archivist: https://www.tweetarchivist.com
¤  Hootsuite: https://hootsuite.com/
¨  Content analysis tools:
¤  Tagxedo: http://www.tagxedo.com/
¤  TAPOR: http://taporware.ualberta.ca/~taporware
45
Practical Do’s and Don’ts
¨  Keep field notes
¨  Test things in advance
¤  Archiving
¤  Data processing
¤  Analysis
¨  Archive in a timely
manner
¨  Blindly adopt analysis
frameworks (coding
schemes)
¨  Overlook
backchannels, offline
interactions, etc.
¨  Misjudge privacy
levels or concerns
46
DO DON’T
1/31/15	
  
24	
  
IRB Issues
47
¨  Often the technology is not understood by the reviewer
¨  Need to explain the nature of the virtual space
¤  The public-private continuum
¤  Who can access it
¤  Connections between real/online identities
¨  Consider asking for waiver of consent when:
¤  Chasing down each participant might be challenging
¤  The data and/or analysis results in structural/quantitative,
non-identifiable reporting
¤  You need a full complement of data points (e.g., to depict a
network)
Ethical Issues
48
¨  “Private” is a matter of personal perspective
¨  Participants may not know how to manage their own
privacy settings effectively
¨  Google-ability of quoted data sources
1/31/15	
  
25	
  
YOUR research
49
¨  What are your ideas?
¨  What are your questions?
Thank you!
50
¨  You can connect with me at:
¤  vdennen@fsu.edu
¤  @vdennen
¤  slideshare.net/vanessadennen
¤  Also on: diigo, linkedin, pinterest, goodreads …

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Using Social Media in Teaching and Research

  • 1. 1/31/15   1   USING SOCIAL MEDIA IN TEACHING AND RESEARCH Workshop at Georgia Southern University (Jan 2015) Dr. Vanessa Dennen Associate Professor Instructional Systems & Learning Technologies Florida State University My Background ¨  Select accomplishments: ¤  Research on online interactions, knowledge networks, and community/identity development in social media environments ¤  Designed and taught Social Media for Active Learning MOOC ¤  Teach classes on Web 2.0-based Learning and Performance; Learning & Web Analytics; Open Learning; Mobile Learning ¤  Editor of The Internet and Higher Education 2
  • 2. 1/31/15   2   Agenda Part 1: Integrating Social Media in a Teaching Context Part 2: Researching Social Media in Education BUT … let’s make this session what YOU want it to be! 3 Part I: Integrating SM in a Teaching Context4
  • 3. 1/31/15   3   The Social Media Mindset 5 The Social Media Mindset ¤  Engaging with artifacts ¤  Interacting with other users ¤  Using artifacts and interactions to create new knowledge Consumer Producer Active Learner 6
  • 4. 1/31/15   4   The Social Media Mindset ¨  Ownership of communication space ¤  Teacher-owned ¤  Student-owned ¤  Distributed within class ¤  Distributed beyond class ¤  External to class (class as lurker/follower) 7 Why use social media? Learning in class Graduating Participating in a professional community of practice What we do in class prepares learners for lifelong and independent learning. Our learners may turn to social media for these needs. 8
  • 5. 1/31/15   5   Is it about the tools? Or the outcomes? 9 Select tools based on objectives What do you want students to do? ¨  Examine the verb in the learning objective. To achieve that objective will your students need to: ¤  Communicate with classmates? ¤  Interact with experts? ¤  Find information that will help solve a problem? ¤  Publish their work? 10
  • 6. 1/31/15   6   Types of Networked Knowledge Activities 11 Types of Networked Learning Activities ¨  Collaborative Writing ¨  Collaborative Visualization ¨  Presentation & Sharing ¨  Curation ¨  Network Development Trends Flipped classrooms Gamification Badges Mashups 12
  • 7. 1/31/15   7   Collaborative Writing Tools ¨  Wikis (e.g., wikispaces) ¤  Support group writing ¤  Support peer editing, with revision history ¨  Blogs (e.g., blogger, wordpress, edublogs) ¤  Group: multiple authors may contribute posts ¤  Individual: one person “owns” and shapes the space; others may comment ¨  File Exchanges ¤  Shared documents ¨  Shared notepads (e.g., piratepad.net) 13 Collaborative Writing Ideas ¨  Peer review and editing ¨  Write a book ¨  Build arguments on a topic ¨  Build a study guide 14
  • 8. 1/31/15   8   Collaborative Visualization Tools ¨  Google Maps Engine (mapsengine.google.com/ maps) ¨  Google trends (trends.google.com) ¨  Google public data explorer (www.google.com/ publicdata/directory) ¨  Padlet (padlet.com) shared wall ¨  Bubbl.us (bubbl.us) concept mapping ¨  Dipity (www.dipity.com) timeline 15 Collaborative Visualization Ideas ¨  Map it and annotate it ¨  Create and share a timeline (fact or fiction; past, present, or future) ¨  Concept map class content or ideas 16
  • 9. 1/31/15   9   Presentation and Sharing Tools ¨  Prezi (prezi.com) ¤  Presentations with zooming animation and collaborative building and sharing ¨  VoiceThread (voicethread.com) ¤  Slide show style presentations with commentary (text, audio, video) and on-screen annotation ¨  Voki (voki.com) ¤  Talking avatars ¨  Slideshare (slideshare.net) ¤  Sharing presentation and PDF files ¨  YouTube (youtube.com) ¤  Video Channels with tagging, rating, and commenting ¨  Flickr (flickr.com) ¤  Photo and image sharing with tagging, rating, commenting, community groups Sharing Presentations Sharing Artifacts / Collections 17 Presentation and Sharing Example: A Voicethread Presentation 18
  • 10. 1/31/15   10   Presentation and Sharing Ideas ¨  Class presentations doing outside of class time ¨  Formative feedback on class presentations ¨  Weekly summary broadcasts or study guides (student created) ¨  Presentation of assignment requirements (teacher led) ¨  Share and seek expert feedback ¨  Create collaborative evidence collections 19 Curation Tools ¨  Diigo ¨  Delicious ¨  Learnist ¨  Pinterest ¨  Storify ¨  ScoopIt! 20
  • 11. 1/31/15   11   Curation Ideas 21 ¨  Curate a collection of course-related resources for your students or with your students ¨  Curate and share class projects ¨  Engage in visual brainstorming ¨  Do pre-work for research and design projects ¨  Create artifact stories (history, current events, scientific discovery, fiction) ¨  Develop specialized expertise among students Communication and Networking Tools ¨  Prominent social media networks ¤  Twitter ¤  Facebook ¤  LinkedIn ¨  Built into most other platforms ¤  Integrated tools (e.g., friend/sharing tools) ¤  Connection to major third-party tools 22
  • 12. 1/31/15   12   Communication and Networking Ideas ¨  Create a backchannel ¨  Crowdsource information needs ¨  Seek expert/community feedback ¨  Build a personal learning network 23 Summing Up: Knowledge and Learning Activities Knowledge ¨  Collect ¨  Curate ¨  Share ¨  Negotiate ¨  Broker Learning ¨  Collaborative Writing ¨  Collaborative Visualization ¨  Presentation/Sharing ¨  Curation ¨  Communication/Networking In a class setting, we use learning activities to provide the overall structure for student interactions. Within any learning activity we ask students to engage in one or more knowledge activities. 24
  • 13. 1/31/15   13   Assessment Issues and Ideas ¨  What do you assess? ¤  Process or outcome? ¤  Individual or group? ¨  Some ideas (other than work products): ¤  Portfolios ¤  Archives ¤  Illustrated reflection papers n  Archived interactions n  Tracking/analytic data 25 Before You Begin … ¨  Make sure YOU know how to use the tool, know the tool’s Terms of Service, etc. ¨  Test all components of the activity (use friends or multiple accounts) ¨  Consider comfort, privacy, identity, and FERPA issues 26
  • 14. 1/31/15   14   Prepare the Learning Environment ¨  Use prompts ¨  Communicate expectations ¨  Create models / examples ¨  Interact along with students 27 Turn Concerns Into Guidelines ¨  What if students don’t participate? ¨  What if students participate at the deadline? ¨  What if some students don’t get any replies? ¨  What if students are unkind to each other? ¨  What if students post inappropriate content? ¨  What if students get overwhelmed? ¨  What if students are uncomfortable posting their thoughts/ideas? 28
  • 15. 1/31/15   15   Social Media Lesson Considerations ¨  Fit with social Internet ecosystem ¨  Sensitivity of learning domain/topic ¨  Learner age / experience ¨  Efficiency / time ¨  Visibility of learners/learning It’s not always the best choice. 29 Areas of Concern AKA opportunities for education J ¨  Privacy ¨  Copyright ¨  Digital footprints and legacies ¨  Inappropriate oversharing 30
  • 16. 1/31/15   16   Don’t Assume What Learners Want 31 Dennen & Burner (2104)     Strongly   Agree   Agree   Disagree   Strongly     Disagree     Would  like  to  use  Facebook  in  a  class       Users   17  (10%)   66  (41%)   57  (35%)   22  (14%)   Non-­‐users     0  (0%)   1  (14%)   1  (14%)   5  (71%)     Comfortable  being  Facebook  friends  with  instructors       Users   16  (10%)   72  (44%)   59  (36%)   15  (10%)   Non-­‐users   0  (0%)   1  (14%)   2  (29%)   4  (57%)   Comfortable using Facebook Groups with instructors   Users   27  (17%)   99  (61%)   32  (20%)   4  (2%)   Non-­‐users   0  (0%)   2  (29%)   0  (0%)   5  (71%)   Source: Dennen & Burner (2014) What do you want to research? Research on SM in the Classroom32
  • 17. 1/31/15   17   Framing Your Research ¨  Is it *truly* about social media use? ¨  Or is the social media tool just a means to an end? 33 Adding to your methodological repertoire …34 ¨  Content Analysis ¨  Computer Mediated Discourse Analysis (CMDA) ¨  Social Network Analysis ¨  Analytics
  • 18. 1/31/15   18   Tools for Research ¨  Analytic Tools ¤  Built into many SM tools ¤  Third party tools/extensions ¨  Archiving Tools ¤  Save items shared via various SM channels ¤  Searches by hashtag, keyword, tool 35 Analytics: Blogger 36
  • 19. 1/31/15   19   Analytics: Gmail 37 Analytics: Slideshare 38
  • 20. 1/31/15   20   Analytics: Slideshare 39 Analytics: Slideshare 40
  • 21. 1/31/15   21   Analytics: Slideshare 41 Tools: Hootsuite 42
  • 22. 1/31/15   22   Tools: IFTTT 43 Tools: Storify 44
  • 23. 1/31/15   23   Some tools you might want to play with ¨  Social Network Analysis tools: ¤  NodeXL: http://nodexl.codeplex.com ¤  SNAPP: http://www.snappvis.org ¤  UCINET: https://sites.google.com/site/ucinetsoftware/ ¨  Social Media Analytic/Archiving tools: ¤  Twitter Analytics: https://analytics.twitter.com/about ¤  Tweet Archivist: https://www.tweetarchivist.com ¤  Hootsuite: https://hootsuite.com/ ¨  Content analysis tools: ¤  Tagxedo: http://www.tagxedo.com/ ¤  TAPOR: http://taporware.ualberta.ca/~taporware 45 Practical Do’s and Don’ts ¨  Keep field notes ¨  Test things in advance ¤  Archiving ¤  Data processing ¤  Analysis ¨  Archive in a timely manner ¨  Blindly adopt analysis frameworks (coding schemes) ¨  Overlook backchannels, offline interactions, etc. ¨  Misjudge privacy levels or concerns 46 DO DON’T
  • 24. 1/31/15   24   IRB Issues 47 ¨  Often the technology is not understood by the reviewer ¨  Need to explain the nature of the virtual space ¤  The public-private continuum ¤  Who can access it ¤  Connections between real/online identities ¨  Consider asking for waiver of consent when: ¤  Chasing down each participant might be challenging ¤  The data and/or analysis results in structural/quantitative, non-identifiable reporting ¤  You need a full complement of data points (e.g., to depict a network) Ethical Issues 48 ¨  “Private” is a matter of personal perspective ¨  Participants may not know how to manage their own privacy settings effectively ¨  Google-ability of quoted data sources
  • 25. 1/31/15   25   YOUR research 49 ¨  What are your ideas? ¨  What are your questions? Thank you! 50 ¨  You can connect with me at: ¤  vdennen@fsu.edu ¤  @vdennen ¤  slideshare.net/vanessadennen ¤  Also on: diigo, linkedin, pinterest, goodreads …