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UNITED CAPITAL                     TM
INTELLIGENT.WORKING.CAPITAL.
          United Capital Funding        1
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Prepared exclusively for:
D. Michael Costello,
 Principal
DECOSIMO
Chattanooga,
 Tennessee
February 22, 2012
Mark Mandula,
 Managing Partner
Matt Perkins,
 Relationship Executive

                     United Capital Funding   3
Presentation Overview
SME Business Environment
Who are we?
What services do we
 provide?
Why should we market
 this?
How can we be most
 effective?
What Tools?
Question and Answer

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Small Business Optimism Index
110

105                                                                                                          January 2005 to Month to date 2011
             103.7
              103.7
               102.5
                          103.7
                                                                                                             Seasonally Adjusted 1986 = 100
                                 101.5
                             101.4
                      101.1 101.2
                  100.8100.9 101.1
                    100.8                   100.7
100              99.8 100           100.1
                                          99.499.7
                                                 98.9
                                    98.5           98.2
                                  98 98.1
                                                    97.3 97.6
                                                        97.2 97.3
                                     96.7      96.5 96.8 96.3
                                         95.9            96 96.2
95                                                             94.6
                                                              94.4                                                                    94.5
                                                                                                                                    94.1
                                                                     92.9        92.9                                            93.2
                                                                                                                                  92.6
                                                                                                                       92.2            91.9
                                                                    91.8 91.5                                                  91.7
                                                                                91.1                                                     91.2
                                                                                                                                           90.9
                                                                                                                      90.6
90                                                                     89.6
                                                                          89.3
                                                                            89.2                            89.1 89.3 89 89
                                                                                                     88.988.6
                                                                                                                                            89.9
                                                                                                           88.8
                                                                                                                                                     y = -4.9ln(x) + 110.4
                                                                                                                            88.7
                                                                             88.2                             88.3 88
                                                                                                                88        88.1                88.1
                                                                                     87.8             87.9
                                                                                    87.5

                                                                                                                                                          R² = 0.639
                                                                                                  86.886.5          86.8

85                                                                                        85.2
                                                                                           84.1
                                                                                              82.6

                                                                                               81
80
                                                                                                             2010
                                                                                       2009
                           2006




                                            2007




                                                             2008




                                                                                                                                2011
      2005




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Single Most Important Issue
                       September 2011
                                        Cost Insurance
                                        Quality of Labor
               6%    18%                Competition Larger
          8%                            Cost of Labor
4%
                                        Financing/Interest Cost
3%                              19%
     5%                                 Other
                                        Inflation
          8%                            Taxes
 4%
                    25%
                                        Red Tape
                                        Poor Sales


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United Capital Funding
                     April 1997
                     National practice;
                      banking “roots”
                     SBA Award
                     C.P.A. Background
                     Goal: Not vendor, a
                      partner!
                     Relationship, not
                      transaction business
                     First Tennessee strategic
                      alliance
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Firm and Industry
 Niche firm exceptional              Audited Financial
  track record in domestic             Statements
  Factoring sector                    95% self generated clients
 Grossly underserved market          #1 Ranked organic [w/o
  with significant growth              PPC] Google website
  potential                           Diversified client base
 Formed 1998, consistently           Diversified geographic
  profitable                           client portfolio
 CAGR = 20% versus                   No industry
  industry 4%                          concentration
 Diversified Fortune 500             Secure funding in place
  Debtor Portfolio
                        United Capital Funding                  36
Annual Factoring Volume 1998 – 2009
Billions


           $180




           $160




           $140
                                                                                                        $135      $136
                                                                               $127    $128    $127
           $120                                                                                                                 $117
                                                                      $113
                                                              $103
           $100                                $95     $96
                                      $84
                         $79
           $80




           $60




           $40




           $20




            $0

                  1998         1999         2000     2001    2002     2003     2004     2005     2006      2007          2008          2009
    Source: CFA Annual Factoring Survey
                                                             Annual Funding

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Annual Factoring Volume 1998 – 2009
           $180
Billions




                    C.A.G.R. 1999 to 2009, 3.4%
           $160



           $140                                                                                 $135 $136
                                                                          $127    $128   $127
           $120                                                  $113                                         $117
                                                        $103
           $100                           $95    $96
                           $84
           $80
                  $79

           $60



           $40



           $20



            $0
                  1998      1999          2000   2001   2002      2003     2004   2005   2006   2007   2008   2009
    Source: CFA Annual Factoring Survey
                                                        Annual Funding
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Millions
           $250
                                       Purchased AR
                                                                                                                         $227

                                YTD 2011 through
                                October 31, 2011
           $200                                                                                                  $193




                                                                                            $148          $146
           $150                                                                                    $145
                                                                                     $139




                                                                              $109

           $100


                                                                      $75




            $50
                                                       $37    $38

                                              $24
                                        $15
                                 $9
                          $5
                   $1
             $-
                  1997   1998   1999   2000   2001    2002   2003    2004     2005   2006   2007   2008   2009   2010   2011YTD




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Leadership
 Exceptional depth in ownership and
  management group
 Ivan Baker, CPA, CFO
     Since formation 1998
     Board of Directors, Commercial
      Finance
      Association, International
      Finance Association
 Chris Youmans, CPA, President
     COO since 2000
 Mark Mandula, CMO
     Since 2000
 Involved Board of Directors
 Excellent Partners
 Well trained, seasoned professional
  team members                    United Capital Funding   45
Cornerstone Positions
 We must at all times have an
  uncompromising determination to
  achieve excellence.
 We must be assertive but fair to our
  competition.
 Teamwork is critical. There is no
  room for people who put their
  personal interests first.
 Complacency will lead to extinction.
 Our goal is provide consistent
  returns to our shareholders by
  serving our clients well.



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Success Drivers
Well seasoned leadership
Close client contact
Successful navigation thru numerous
 economic cycles
Continuous improvement in client servicing
Expertise in execution and technology
Online tools + high touch = best of both
 worlds
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How do we combine
technology and
social interaction
to create value




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Our Practice Focus
“In good
 times, trusted client
 partnerships will fill
 your sails with wind;
 in a difficult
 economy, they
 provide essential
 ballast that will
 keep you on an
 even keel.”         United Capital Funding   49
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Service-Profit Chain
                    Internal Service Quality
                    Employee Satisfaction
                    Employee Retention +
                     Productivity
                    External Service Value
                    Client Satisfaction
                    Client Loyalty
                    Revenue Growth = PROFIT

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What is Factoring?
Accounts Receivable factoring
Purchase invoice advancing % of the face
 value of the invoice [usually 80%]
Balance, less fees and reserve remitted to
 client upon collection by our lockbox
Notification + verification based factoring
Client gets immediate cash
“Outsourcing”
                              TM
Intelligent.Working.Capital.

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What this is not…..
NOT a loan
NOT based on net
 worth or cash flow
NOT lender “last
 resort”
Time in business is
 not important
Serve as “credit
 manager and/or
 outsource partner”
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Professional Services
 Accounts Receivable
  Management
 Working Capital
 Professional, turnkey AR
  monitoring
 Access to Credit Insurance
 Ability to credit qualify
  prospect/debtor at no cost
 Secure, 24/7 online reporting
 Secure, lockbox services
 Peace of mind


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Client Attributes
                   $0 to $25 Million
                   Any stage lifecycle
                   Limited collateral
                   Funding in most
                    industries, but not
                    construction and
                    medical firms
                   Startups ok!
                   Client must have
                    sufficient margin

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Primary Industries Funded
Staffing
37% portfolio
All kinds




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Primary Industries Funded
Manufacturing
18% portfolio




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Primary Industries Funded
                       • Distribution
                       • 11% Portfolio




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Primary Industries Funded
Technology
9% portfolio




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Primary Industries Funded
                       • Service
                       • 17% Portfolio




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Extensive Government AR
Federal, State,
 Local, Other
Quasi
 Government
Universities
School Districts

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Operating Philosophy
                    Relationship, not
                     transaction
                     orientation
                    Constant, ongoing
                     monitoring of QOS
                    Written, confidential
                     client / new client
                     Application surveys
                    “Grading” partners
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Operating Philosophy
Very selective
Personal credit
 screening / FICO
Initial & ongoing Due
 Diligence
Existing clients key
 source of new clients
 via referrals
Professional network
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Client Funded FICO
710


700                              Percentage change YTD = 4.6%
                                                                                                   702
690
                                 9 year average = 652
 680


  670


      660                                                                               671
                                         652       655                          661
      650                         648
                    638    640                             649          652
       640

       630

        620

            610

            600

                  2002
                          2003
                                 2004
                                        2005
                                                2006
                                                         2007
                                                                   2008
                                                                              2009
                                                                                      2010
                                                                                              2011 YTD


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Diversification
Strategy designed to
 reduce exposure to risks
 by diversifying at all
 levels”
Debtor [clients’ client]
Industry sector
Geographic location
Client pedigree /FICO


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Current Portfolio
                                 18
 37
                                                    17

            8              9              11




 Staffing             Distribution        Service
 Manufacturing        Technology          Other



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Client duration
                                                21%

        29%
                                                                   14%




                                                                    8%
Our duration average
4.4 years;              18%                      6%           4%
Industry >12 months

      2010    2009     2008      2007       2006       2005        2004 earlier

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Geographic Client Locations
                                           14%




                                                           24%
   58%


                                                  4%




         West   South       Northeast            Midwest

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Client Locations by State
                                             MT
                                             0%
                  MA   MD          MN MO NC
       IA   IL IN 3%   2%          3% 1% 2% NJ NV
       1%   4% 0%           MI              1% 1% NY
                            3%                    4%        OH
                                                            1% PA
  GA                                                           6%
 10%


                                                                  SC
                                                                  9%




   FL
  33%
                                                                       TN
                                                       AL              7%
                                                                  TX
                                                       0%         2%
                                                               VA
                                                          VT   1%
                                                    CA AZ 0%
                                       DC        CT 1% 0%
                                                 3%       WA
                                       0%
                                                          2%




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Number of Invoices
120,000

                                                                                                   110,076


                                                                                                             99,463
100,000
                                                                                                                      95,540
                                                                                          93,262
                                                                                                                                        Through
                                                                                                                               86,905
                                                                                                                                        November
                                                                                                                                        30, 2011
80,000                                                                                                                                   77,063




60,000
                                                                                 54,530



                                                                        40,838
40,000



                                                               22,385

20,000                                                14,373
                                             13,183

                                     6,931
                   1,383    2,128
            125
     -
          1997    1998     1999     2000     2001     2002     2003     2004     2005     2006      2007      2008     2009      2010     2011YTD




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Average Invoice Size $
$3,000.00




$2,500.00




$2,000.00




$1,500.00




$1,000.00




 $500.00




      $-

            2000 2001
                        2002   2003   2004    2005   2006    2007     2008   2009   2010   2011


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Why are we different?
                     Solutions @ any
                      stage lifecycle
                     Respect +
                      empathy clients
                     Financial clout
                      large firm with
                      speed + services of
                      small firm
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Economic Lifecycle




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Needs change over time
                       Opportunity Inception   Launch     Grow                  Harvest          Evolve / retire

               High




          Growth/                                            Company revenues are not the
          Activity                                           only indicator of attractiveness.
                                                             Our practice best lends itself to
                                                             companies, large or small, who
                                                               are in an innovating, high-
                                                             growth/high-demand situation.




               Low
            Start up
           Small Business
Company           Mid-market
  Size
          Enterprise (departmental)

                                                United Capital Funding
Why are we different?
                     No term
                     Minimums
                     Start up fees
                     Termination fees
                     Per invoice
                     Client remains in
                      control

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Recent Milestones
Will Have Funded $1.5
 Billion Cumulatively
 since formation in 1997
Financially solid, stable
Several industry players
 leaving due to lack of
 funding and/or losses
First Tennessee support


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What our clients say….
 Your entire staff is awesome! I really enjoy working with everyone. - Florida
  Technology Company
 Since we have been a client of UCF’s we have had the pleasure of working with
  great account specialist assigned to our account. Each of these specialists has been
  extraordinary and we could not ask for better employees to represent us in
  collections. - Tennessee Molding Company
 As always out account specialist has been great. I look forward to our continued
  business relationship. - New Jersey Transportation Company
 Our representative has been outstanding. - Ohio Technology Company
 We had an accounting issue in December 2010. The CFO was extremely helpful in
  assisting us in resolving that issue. He went the “Extra Mile.” Great Job. -
  Connecticut Supply Company
 Thank you so much for your help. I don’t know what I would have done without
  you. - Alabama Government Company


                                  United Capital Funding                            92
What our clients say….
 The account representative is the best. When she had an emergency medical
  leave, the replacement obviously had been well information on our account
  resulting in a flawless transition. I would highly recommend UCF to anyone
  seeking a funding company. The online reporting system is great. I really like how
  tightly secured that it is. - Georgia Government Contracting (Consulting)
  Company
 UCF had been a great partner to my company. My account representative has
  been extremely professional and helpful on every transaction. I recommend UCF
  every chance I get. - Florida Government Contracting (Supply) Company
 My account representative is always ready to handle any issue in a pleasant
  manner. She is always reliable and returns calls and emails in a timely manner. -
  Nevada Manufacturing Company
 Thank you for all your help. You’re a great match for our company. -
  Washington Manufacturing Company
 My account representative continues to provide my company with excellent
  services. - Tennessee Service Company


                                  United Capital Funding                           93
Survey Results
 You and your team are awesome! We truly appreciate all of your help
  and support. You guys really jumped through a lot of hoops this first time
  around to pull everything together. We look forward to a long and
  successful relationship with your company! - Distributor, California
 I am very pleased with the service and the process was explained very
  well. Your communication is on TIME!!!! Keep up the good job. - Service
  Provider, Ohio
 I am impressed with the professionalism of your company. Keep it up. -
  Security Company, Maryland
 You were willing to work with a small company like mine, and I cannot
  tell you how much I appreciate it. It has been a pleasure working with
  everyone there, and I will refer others to UCF every chance I get. Thanks
  again. - Service Provider, Connecticut
 You are easy to work with and my Account Representative does an
  excellent job. - Consultant, Pennsylvania
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Survey Results
 You had better terms in your proposal and your staff is more
  friendly than competitors. - Engineering Firm, Tennessee
 My Account Representative is a great asset. -
  Distributor, Pennsylvania
 We continue to appreciate our business relationship with
  United! - Security Products, Illinois
 My Account Representative has been great to deal with and
  very professional. - Transportation Company, New Jersey
 I can not thank you enough as UCF has been a godsend for
  my company. I am very happy with the service. Mark, thank
  you for visiting with me. You sold me on your company. -
  Security Services, Maryland

                         United Capital Funding              95
Survey Results
 I rate our representative as the best customer service I have ever
  experienced. - Internet Marketing Company, Ohio
 A special thanks to our Account Representative for her dedicated service
  to our company. - Staffing Company, Tennessee
 I would like to mention that my Account Representative is wonderful.
  She is very quick in response to my requests, and goes out of her way to
  provide assistance. - Civil Engineering Company, Virginia
 United has been a good partner for our company over the years. We
  appreciate United Capital Funding greatly. - Storage Solution
  Firm, Minnesota
 We couldn’t ask for a better partnership. Every member of UCF, from the
  top down, has been wonderful to work with. In particular, our account
  representative is excellent! UCF has helped us tremendously with our cash
  flow situation. - Communication Company, Tennessee


                              United Capital Funding                     96
Survey Results
 My Account Representative is a joy. The level of service UCF
  provides exceeds the relationships experience with other financial
  institutions. The online reports are very helpful. I highly endorse
  United Capital Funding. - Consulting Company, Georgia
 When ever I contact my account representative, either by phone
  or email, she always responds quickly, and is always helpful and
  friendly. - Distributor, Nevada
 It is a pleasure working with my account representative. Your
  company has helped us in this down economy. - Supply
  Company, California
 Great to work with. My account representative at UCF is “The
  Best.” Thank you UC Funding. - Distributor, California

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Professional Fees
• Simple, JIT Model
• 5 day fee
  FUNDING, not invoice
  date to collection @
  lockbox
• Wire / ACH fees
• No other fees
• All fees are itemized
  per invoice, and
  available online
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Professional Fees
• Determined by:
• Size of AR
• “Pedigree” clients
• Concentration vs.
  diversification
• FICO score
• Credit insurance

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Professional fees are….
                      Less than credit card
                       merchant fees
                      Less overdraft APR
                      More than traditional
                       bank line of credit
                      No personal guarantee
                      All services bundled
                      Fees itemized invoice
                      Profitability modeling
                      Incredibly competitive

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Professional Services
 Accounts Receivable
  Management
 Working Capital
 Professional, turnkey AR
  monitoring
 Access to Credit Insurance
 Ability to credit qualify
  prospect/debtor at no cost
 Secure, 24/7 online reporting
 Secure, lockbox services
 Peace of mind


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Many ways we can help..
                      • Credit
                        Information
                      • Credit Insurance
                      • Commitment to
                        Fund Letters
                      • RFP Support
                        and Logos
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Unmatched Internet Presence
Relationship with First
 Tennessee Bank
Established referral
 program/training
Pioneer on the Internet
Social Media Project
 well underway
Clients in 34 states
Scalable, with no
 geographic constraints

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First Tennessee Alliance




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Blog




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As featured in




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Facts vs. Myths
The perception of
 our industry is the
 single largest
 misconception we
 encounter
Our website is an
 educational resource
www.ucfunding.com
                  United Capital Funding
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Facts vs. Myths
Myth: Factoring is
 used businesses in
 “bad shape” or
 Fortune 500 firms
Fact: Used by all
 sized businesses
Huge industry $130+
 Billion

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Facts vs. Myths
                  Fact: used more
                   than ever, start up
                   to mature
                   Astute managers
                   use it;
                   outsource, lower
                   breakeven point


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Fact vs. Myths
Aoccdrnig to rscheearch at
Cmabrigde Uinervtisy, it                Myth: If you factor,
deosn't mttaer in waht oredr             customers get
the ltteers in a wrod are, the
olny iprmoatnt tihng is taht             “nervous” and leave
the frist and lsat ltteer be at         Fact: Never
the rghit pclae. The rset can            happened 10+ years
be a toatl mses and you can
sitll raed it wouthit a
                                         serving
porbelm. Tihs is bcuseae the            Use surveys to
huamn mnid deos not raed                 ensure quality
ervey lteter by istlef, but the
wrod as a wlohe.
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Facts vs. Myths
Fact: Actually can
 cement relationship
Ability prequalify credit
 limit critical
Assertively sell more;
 average sale can
 increase
Less dependent on
 personal credit
                      United Capital Funding   118
Facts vs. Myths
                  Myth: If you
                   factor, offend or
                   alienate clients
                  Fact: Goal is to
                   grow, not “offend”
                  Illogical aggravate in
                   any way
                  Proactively provide
                   references


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Why Factoring?
To acquire potential new clients
Increase universe clients and cross sell
 other DECOSIMO universe of services
Provide liquidity option for clients
Provide quick cash vs. “bank” financing
Fee Income
Startups /”non bankable” clients ok
                 United Capital Funding   134
Why Factoring?
Be an even more “full service” provider vs.
 others in marketplace
Factoring enhance that DECOSIMO gets paid
Allows DECOSIMO to extend the duration of
 the client relationship
DECOSIMO / Relationship Manager earn
 referral fees for relationship life time, if able


                    United Capital Funding      135
Marketing Ideas
 PROSPECTS                              •
 Perfect fit for Emerging
  Business Services
 DeMoss Accounting
 Corporate relocations
 Others that do not meet
  Bank criteria
 Current loan declines
 8 (A) clients
 Clients with SBA loans

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Marketing Ideas
Limited number of             Average life 5 years
 referrals                     Industry avg. 12-14
Current Client                 months
 Database                      Annuity referral fees
Limited Geographic             @ 10% monthly
 Overlap                       Internal allocation is
Client demographics            100% up to you
 nearly identical for          Volume goes up
 prospects/clients              over term of
                                relationship
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Marketing Tools
Multiple Step Process
                                  Online Tools
Professional Training
                                  FAQ, New Client
Performed by us
                                  We provide all
Relationship                      educational materials
 Managers, etc.
                                  PowerPoint (s)
Quarterly training
                                  Regional meetings
 sessions
                                  Industry specific
Training Manuals
                                   consulting

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Partnership Approach
Identify qualified clients         All record keeping
 and contact                         completed by us
Provide marketing                  Same amount paid for
 materials to clients                life relationship
Coordinate & meet
 clients                            10% of all revenue
                                     generated
Assist maintenance of
 relationship                       Monthly
Referral fees for entire            documentation and
 life of relationship                online information

                       United Capital Funding           140
Our Responsibilities
Respond quickly                    Due Diligence; 1 week
Give priority to requests              on average
 and calls                          Funding; 7 to 10
Meet client and                        days, subject to
 conduct Due Diligence                  verification
Time for response                  Ongoing Online
Application; same day                  reporting
 Proposal or Decline
                                    Dedicated Account
Agreements; one
 business day                           Representative for each
                                        client relationship
                      United CapitalPartnership approach 141
                                    Funding
Standard Inquiry Steps
Personal credit on
 Principal(s)
Comprehensive
 Background check
Corporate, debtor search
Underwrite
Price Relationship
Proposal/No Interest
 Letter
1 Business day
                     United Capital Funding   142
Marketing Tools Available
                       Brochures
                       Top ranked Google
                        website,
                       www.ucfunding.com
                       Quick Application
                       Frequently Asked
                        Question [FAQ]
                       Documentation
                        Requirements
                       New Client Package
          United Capital Funding             143
United Capital Funding   144
Frequently Asked Questions
What if a Bank has already said No?
Possibly ok. FICO score a key. Client’s
 worth, profitability, time in business, etc. are
 not the primary focus.
How much does it cost?
Our Agreements clearly defines the pricing of
 our services. No surprises or hidden costs.
Validate with references

                    United Capital Funding      145
Frequently Asked Questions
How do I apply?
Online, fax, meet with a client in person.
 Never any fees to apply.
How are client invoices verified?
We use a variety of methods to ensure
 payment is received. We never
 inconvenience client. Excellent references
 are the key here. Generally voice
 verification by a courteous, trained
 professional.
                 United Capital Funding   146
Frequently Asked Questions
What if client assets are already pledged?
We need a 1st position on AR. We use industry
 standard subordination / Intercreditor
 Agreements, no costs.
What industries do we fund?
All, except medical, most construction
 consumer, insurance and legal.
Does a client have to factor all AR?
No. They factor what they want.

                    United Capital Funding       147
Frequently Asked Questions
What does clients say when A/R is sold?
Never been a issue. References are a
 key. AP and contact are usually 2
 separate functions. Also EDI makes this
 less and less of an issue.
How quickly can a client get started?
Usually a week.
Is there online reporting? Yes, secure
 24/7, no cost.
                 United Capital Funding    148
There are no stupid questions




           United Capital Funding   149
We are only a click away




         United Capital Funding   150
We will respond quickly…




         United Capital Funding   151
Partnership
We succeed when
 clients successful
Key to success is
 partnership with
 clients, partners,
Continue operate
 with highest levels of
 integrity
                  United Capital Funding   152
United Capital Funding   153
United Capital Funding   154
United Capital Funding   155
United Capital Funding   156
UNITED CAPITAL                     TM
INTELLIGENT.WORKING.CAPITAL.
          United Capital Funding        157
UNITED CAPITAL                  TM
INTELLIGENT.WORKING.CAPITAL.




       United Capital Funding        158

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Draft presentation january 6, 2012

  • 1. UNITED CAPITAL TM INTELLIGENT.WORKING.CAPITAL. United Capital Funding 1
  • 3. Prepared exclusively for: D. Michael Costello, Principal DECOSIMO Chattanooga, Tennessee February 22, 2012 Mark Mandula, Managing Partner Matt Perkins, Relationship Executive United Capital Funding 3
  • 4. Presentation Overview SME Business Environment Who are we? What services do we provide? Why should we market this? How can we be most effective? What Tools? Question and Answer United Capital Funding 4
  • 14. Small Business Optimism Index 110 105 January 2005 to Month to date 2011 103.7 103.7 102.5 103.7 Seasonally Adjusted 1986 = 100 101.5 101.4 101.1 101.2 100.8100.9 101.1 100.8 100.7 100 99.8 100 100.1 99.499.7 98.9 98.5 98.2 98 98.1 97.3 97.6 97.2 97.3 96.7 96.5 96.8 96.3 95.9 96 96.2 95 94.6 94.4 94.5 94.1 92.9 92.9 93.2 92.6 92.2 91.9 91.8 91.5 91.7 91.1 91.2 90.9 90.6 90 89.6 89.3 89.2 89.1 89.3 89 89 88.988.6 89.9 88.8 y = -4.9ln(x) + 110.4 88.7 88.2 88.3 88 88 88.1 88.1 87.8 87.9 87.5 R² = 0.639 86.886.5 86.8 85 85.2 84.1 82.6 81 80 2010 2009 2006 2007 2008 2011 2005 United Capital Funding 14
  • 19. Single Most Important Issue September 2011 Cost Insurance Quality of Labor 6% 18% Competition Larger 8% Cost of Labor 4% Financing/Interest Cost 3% 19% 5% Other Inflation 8% Taxes 4% 25% Red Tape Poor Sales 19
  • 33. United Capital Funding April 1997 National practice; banking “roots” SBA Award C.P.A. Background Goal: Not vendor, a partner! Relationship, not transaction business First Tennessee strategic alliance United Capital Funding 33
  • 36. Firm and Industry  Niche firm exceptional  Audited Financial track record in domestic Statements Factoring sector  95% self generated clients  Grossly underserved market  #1 Ranked organic [w/o with significant growth PPC] Google website potential  Diversified client base  Formed 1998, consistently  Diversified geographic profitable client portfolio  CAGR = 20% versus  No industry industry 4% concentration  Diversified Fortune 500  Secure funding in place Debtor Portfolio United Capital Funding 36
  • 37. Annual Factoring Volume 1998 – 2009 Billions $180 $160 $140 $135 $136 $127 $128 $127 $120 $117 $113 $103 $100 $95 $96 $84 $79 $80 $60 $40 $20 $0 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Source: CFA Annual Factoring Survey Annual Funding United Capital Funding 37
  • 38. Annual Factoring Volume 1998 – 2009 $180 Billions C.A.G.R. 1999 to 2009, 3.4% $160 $140 $135 $136 $127 $128 $127 $120 $113 $117 $103 $100 $95 $96 $84 $80 $79 $60 $40 $20 $0 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Source: CFA Annual Factoring Survey Annual Funding United Capital Funding 38
  • 39. Millions $250 Purchased AR $227 YTD 2011 through October 31, 2011 $200 $193 $148 $146 $150 $145 $139 $109 $100 $75 $50 $37 $38 $24 $15 $9 $5 $1 $- 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011YTD United Capital Funding 39
  • 45. Leadership  Exceptional depth in ownership and management group  Ivan Baker, CPA, CFO  Since formation 1998  Board of Directors, Commercial Finance Association, International Finance Association  Chris Youmans, CPA, President  COO since 2000  Mark Mandula, CMO  Since 2000  Involved Board of Directors  Excellent Partners  Well trained, seasoned professional team members United Capital Funding 45
  • 46. Cornerstone Positions  We must at all times have an uncompromising determination to achieve excellence.  We must be assertive but fair to our competition.  Teamwork is critical. There is no room for people who put their personal interests first.  Complacency will lead to extinction.  Our goal is provide consistent returns to our shareholders by serving our clients well. United Capital Funding 46
  • 47. Success Drivers Well seasoned leadership Close client contact Successful navigation thru numerous economic cycles Continuous improvement in client servicing Expertise in execution and technology Online tools + high touch = best of both worlds United Capital Funding 47
  • 48. How do we combine technology and social interaction to create value United Capital Funding 48
  • 49. Our Practice Focus “In good times, trusted client partnerships will fill your sails with wind; in a difficult economy, they provide essential ballast that will keep you on an even keel.” United Capital Funding 49
  • 52. Service-Profit Chain Internal Service Quality Employee Satisfaction Employee Retention + Productivity External Service Value Client Satisfaction Client Loyalty Revenue Growth = PROFIT United Capital Funding 52
  • 54. What is Factoring? Accounts Receivable factoring Purchase invoice advancing % of the face value of the invoice [usually 80%] Balance, less fees and reserve remitted to client upon collection by our lockbox Notification + verification based factoring Client gets immediate cash “Outsourcing” TM Intelligent.Working.Capital. United Capital Funding 54
  • 56. What this is not….. NOT a loan NOT based on net worth or cash flow NOT lender “last resort” Time in business is not important Serve as “credit manager and/or outsource partner” United Capital Funding 56
  • 57. Professional Services  Accounts Receivable Management  Working Capital  Professional, turnkey AR monitoring  Access to Credit Insurance  Ability to credit qualify prospect/debtor at no cost  Secure, 24/7 online reporting  Secure, lockbox services  Peace of mind United Capital Funding 57
  • 59. Client Attributes $0 to $25 Million Any stage lifecycle Limited collateral Funding in most industries, but not construction and medical firms Startups ok! Client must have sufficient margin United Capital Funding 59
  • 61. Primary Industries Funded Staffing 37% portfolio All kinds United Capital Funding 61
  • 62. Primary Industries Funded Manufacturing 18% portfolio United Capital Funding 62
  • 63. Primary Industries Funded • Distribution • 11% Portfolio United Capital Funding 63
  • 64. Primary Industries Funded Technology 9% portfolio United Capital Funding 64
  • 65. Primary Industries Funded • Service • 17% Portfolio United Capital Funding 65
  • 66. Extensive Government AR Federal, State, Local, Other Quasi Government Universities School Districts United Capital Funding 66
  • 67. Operating Philosophy Relationship, not transaction orientation Constant, ongoing monitoring of QOS Written, confidential client / new client Application surveys “Grading” partners United Capital Funding 67
  • 68. Operating Philosophy Very selective Personal credit screening / FICO Initial & ongoing Due Diligence Existing clients key source of new clients via referrals Professional network United Capital Funding 68
  • 69. Client Funded FICO 710 700 Percentage change YTD = 4.6% 702 690 9 year average = 652 680 670 660 671 652 655 661 650 648 638 640 649 652 640 630 620 610 600 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 YTD United Capital Funding 69
  • 71. Diversification Strategy designed to reduce exposure to risks by diversifying at all levels” Debtor [clients’ client] Industry sector Geographic location Client pedigree /FICO United Capital Funding 71
  • 73. Current Portfolio 18 37 17 8 9 11 Staffing Distribution Service Manufacturing Technology Other United Capital Funding 73
  • 76. Client duration 21% 29% 14% 8% Our duration average 4.4 years; 18% 6% 4% Industry >12 months 2010 2009 2008 2007 2006 2005 2004 earlier United Capital Funding 76
  • 77. Geographic Client Locations 14% 24% 58% 4% West South Northeast Midwest United Capital Funding 77
  • 79. Client Locations by State MT 0% MA MD MN MO NC IA IL IN 3% 2% 3% 1% 2% NJ NV 1% 4% 0% MI 1% 1% NY 3% 4% OH 1% PA GA 6% 10% SC 9% FL 33% TN AL 7% TX 0% 2% VA VT 1% CA AZ 0% DC CT 1% 0% 3% WA 0% 2% United Capital Funding 79
  • 80. Number of Invoices 120,000 110,076 99,463 100,000 95,540 93,262 Through 86,905 November 30, 2011 80,000 77,063 60,000 54,530 40,838 40,000 22,385 20,000 14,373 13,183 6,931 1,383 2,128 125 - 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011YTD United Capital Funding 80
  • 81. Average Invoice Size $ $3,000.00 $2,500.00 $2,000.00 $1,500.00 $1,000.00 $500.00 $- 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 United Capital Funding 81
  • 83. Why are we different? Solutions @ any stage lifecycle Respect + empathy clients Financial clout large firm with speed + services of small firm United Capital Funding 83
  • 84. Economic Lifecycle United Capital Funding 84
  • 85. Needs change over time Opportunity Inception Launch Grow Harvest Evolve / retire High Growth/ Company revenues are not the Activity only indicator of attractiveness. Our practice best lends itself to companies, large or small, who are in an innovating, high- growth/high-demand situation. Low Start up Small Business Company Mid-market Size Enterprise (departmental) United Capital Funding
  • 86. Why are we different? No term Minimums Start up fees Termination fees Per invoice Client remains in control United Capital Funding 86
  • 88. Recent Milestones Will Have Funded $1.5 Billion Cumulatively since formation in 1997 Financially solid, stable Several industry players leaving due to lack of funding and/or losses First Tennessee support United Capital Funding 88
  • 92. What our clients say….  Your entire staff is awesome! I really enjoy working with everyone. - Florida Technology Company  Since we have been a client of UCF’s we have had the pleasure of working with great account specialist assigned to our account. Each of these specialists has been extraordinary and we could not ask for better employees to represent us in collections. - Tennessee Molding Company  As always out account specialist has been great. I look forward to our continued business relationship. - New Jersey Transportation Company  Our representative has been outstanding. - Ohio Technology Company  We had an accounting issue in December 2010. The CFO was extremely helpful in assisting us in resolving that issue. He went the “Extra Mile.” Great Job. - Connecticut Supply Company  Thank you so much for your help. I don’t know what I would have done without you. - Alabama Government Company United Capital Funding 92
  • 93. What our clients say….  The account representative is the best. When she had an emergency medical leave, the replacement obviously had been well information on our account resulting in a flawless transition. I would highly recommend UCF to anyone seeking a funding company. The online reporting system is great. I really like how tightly secured that it is. - Georgia Government Contracting (Consulting) Company  UCF had been a great partner to my company. My account representative has been extremely professional and helpful on every transaction. I recommend UCF every chance I get. - Florida Government Contracting (Supply) Company  My account representative is always ready to handle any issue in a pleasant manner. She is always reliable and returns calls and emails in a timely manner. - Nevada Manufacturing Company  Thank you for all your help. You’re a great match for our company. - Washington Manufacturing Company  My account representative continues to provide my company with excellent services. - Tennessee Service Company United Capital Funding 93
  • 94. Survey Results  You and your team are awesome! We truly appreciate all of your help and support. You guys really jumped through a lot of hoops this first time around to pull everything together. We look forward to a long and successful relationship with your company! - Distributor, California  I am very pleased with the service and the process was explained very well. Your communication is on TIME!!!! Keep up the good job. - Service Provider, Ohio  I am impressed with the professionalism of your company. Keep it up. - Security Company, Maryland  You were willing to work with a small company like mine, and I cannot tell you how much I appreciate it. It has been a pleasure working with everyone there, and I will refer others to UCF every chance I get. Thanks again. - Service Provider, Connecticut  You are easy to work with and my Account Representative does an excellent job. - Consultant, Pennsylvania United Capital Funding 94
  • 95. Survey Results  You had better terms in your proposal and your staff is more friendly than competitors. - Engineering Firm, Tennessee  My Account Representative is a great asset. - Distributor, Pennsylvania  We continue to appreciate our business relationship with United! - Security Products, Illinois  My Account Representative has been great to deal with and very professional. - Transportation Company, New Jersey  I can not thank you enough as UCF has been a godsend for my company. I am very happy with the service. Mark, thank you for visiting with me. You sold me on your company. - Security Services, Maryland United Capital Funding 95
  • 96. Survey Results  I rate our representative as the best customer service I have ever experienced. - Internet Marketing Company, Ohio  A special thanks to our Account Representative for her dedicated service to our company. - Staffing Company, Tennessee  I would like to mention that my Account Representative is wonderful. She is very quick in response to my requests, and goes out of her way to provide assistance. - Civil Engineering Company, Virginia  United has been a good partner for our company over the years. We appreciate United Capital Funding greatly. - Storage Solution Firm, Minnesota  We couldn’t ask for a better partnership. Every member of UCF, from the top down, has been wonderful to work with. In particular, our account representative is excellent! UCF has helped us tremendously with our cash flow situation. - Communication Company, Tennessee United Capital Funding 96
  • 97. Survey Results  My Account Representative is a joy. The level of service UCF provides exceeds the relationships experience with other financial institutions. The online reports are very helpful. I highly endorse United Capital Funding. - Consulting Company, Georgia  When ever I contact my account representative, either by phone or email, she always responds quickly, and is always helpful and friendly. - Distributor, Nevada  It is a pleasure working with my account representative. Your company has helped us in this down economy. - Supply Company, California  Great to work with. My account representative at UCF is “The Best.” Thank you UC Funding. - Distributor, California United Capital Funding 97
  • 98. Professional Fees • Simple, JIT Model • 5 day fee FUNDING, not invoice date to collection @ lockbox • Wire / ACH fees • No other fees • All fees are itemized per invoice, and available online United Capital Funding 98
  • 100. Professional Fees • Determined by: • Size of AR • “Pedigree” clients • Concentration vs. diversification • FICO score • Credit insurance United Capital Funding 100
  • 101. Professional fees are…. Less than credit card merchant fees Less overdraft APR More than traditional bank line of credit No personal guarantee All services bundled Fees itemized invoice Profitability modeling Incredibly competitive United Capital Funding 101
  • 104. Professional Services  Accounts Receivable Management  Working Capital  Professional, turnkey AR monitoring  Access to Credit Insurance  Ability to credit qualify prospect/debtor at no cost  Secure, 24/7 online reporting  Secure, lockbox services  Peace of mind United Capital Funding 104
  • 105. Many ways we can help.. • Credit Information • Credit Insurance • Commitment to Fund Letters • RFP Support and Logos United Capital Funding 105
  • 106. Unmatched Internet Presence Relationship with First Tennessee Bank Established referral program/training Pioneer on the Internet Social Media Project well underway Clients in 34 states Scalable, with no geographic constraints United Capital Funding 106
  • 107. First Tennessee Alliance United Capital Funding 107
  • 112. Blog United Capital Funding 112
  • 113. As featured in United Capital Funding 113
  • 114. Facts vs. Myths The perception of our industry is the single largest misconception we encounter Our website is an educational resource www.ucfunding.com United Capital Funding 114
  • 115. Facts vs. Myths Myth: Factoring is used businesses in “bad shape” or Fortune 500 firms Fact: Used by all sized businesses Huge industry $130+ Billion United Capital Funding 115
  • 116. Facts vs. Myths Fact: used more than ever, start up to mature  Astute managers use it; outsource, lower breakeven point United Capital Funding 116
  • 117. Fact vs. Myths Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it Myth: If you factor, deosn't mttaer in waht oredr customers get the ltteers in a wrod are, the olny iprmoatnt tihng is taht “nervous” and leave the frist and lsat ltteer be at Fact: Never the rghit pclae. The rset can happened 10+ years be a toatl mses and you can sitll raed it wouthit a serving porbelm. Tihs is bcuseae the Use surveys to huamn mnid deos not raed ensure quality ervey lteter by istlef, but the wrod as a wlohe. United Capital Funding 117
  • 118. Facts vs. Myths Fact: Actually can cement relationship Ability prequalify credit limit critical Assertively sell more; average sale can increase Less dependent on personal credit United Capital Funding 118
  • 119. Facts vs. Myths Myth: If you factor, offend or alienate clients Fact: Goal is to grow, not “offend” Illogical aggravate in any way Proactively provide references United Capital Funding 119
  • 134. Why Factoring? To acquire potential new clients Increase universe clients and cross sell other DECOSIMO universe of services Provide liquidity option for clients Provide quick cash vs. “bank” financing Fee Income Startups /”non bankable” clients ok United Capital Funding 134
  • 135. Why Factoring? Be an even more “full service” provider vs. others in marketplace Factoring enhance that DECOSIMO gets paid Allows DECOSIMO to extend the duration of the client relationship DECOSIMO / Relationship Manager earn referral fees for relationship life time, if able United Capital Funding 135
  • 136. Marketing Ideas  PROSPECTS •  Perfect fit for Emerging Business Services  DeMoss Accounting  Corporate relocations  Others that do not meet Bank criteria  Current loan declines  8 (A) clients  Clients with SBA loans United Capital Funding 136
  • 137. Marketing Ideas Limited number of Average life 5 years referrals Industry avg. 12-14 Current Client months Database Annuity referral fees Limited Geographic @ 10% monthly Overlap Internal allocation is Client demographics 100% up to you nearly identical for Volume goes up prospects/clients over term of relationship United Capital Funding 137
  • 138. Marketing Tools Multiple Step Process Online Tools Professional Training FAQ, New Client Performed by us We provide all Relationship educational materials Managers, etc. PowerPoint (s) Quarterly training Regional meetings sessions Industry specific Training Manuals consulting United Capital Funding 138
  • 140. Partnership Approach Identify qualified clients All record keeping and contact completed by us Provide marketing Same amount paid for materials to clients life relationship Coordinate & meet clients 10% of all revenue generated Assist maintenance of relationship Monthly Referral fees for entire documentation and life of relationship online information United Capital Funding 140
  • 141. Our Responsibilities Respond quickly Due Diligence; 1 week Give priority to requests on average and calls Funding; 7 to 10 Meet client and days, subject to conduct Due Diligence verification Time for response Ongoing Online Application; same day reporting Proposal or Decline Dedicated Account Agreements; one business day Representative for each client relationship United CapitalPartnership approach 141 Funding
  • 142. Standard Inquiry Steps Personal credit on Principal(s) Comprehensive Background check Corporate, debtor search Underwrite Price Relationship Proposal/No Interest Letter 1 Business day United Capital Funding 142
  • 143. Marketing Tools Available Brochures Top ranked Google website, www.ucfunding.com Quick Application Frequently Asked Question [FAQ] Documentation Requirements New Client Package United Capital Funding 143
  • 145. Frequently Asked Questions What if a Bank has already said No? Possibly ok. FICO score a key. Client’s worth, profitability, time in business, etc. are not the primary focus. How much does it cost? Our Agreements clearly defines the pricing of our services. No surprises or hidden costs. Validate with references United Capital Funding 145
  • 146. Frequently Asked Questions How do I apply? Online, fax, meet with a client in person. Never any fees to apply. How are client invoices verified? We use a variety of methods to ensure payment is received. We never inconvenience client. Excellent references are the key here. Generally voice verification by a courteous, trained professional. United Capital Funding 146
  • 147. Frequently Asked Questions What if client assets are already pledged? We need a 1st position on AR. We use industry standard subordination / Intercreditor Agreements, no costs. What industries do we fund? All, except medical, most construction consumer, insurance and legal. Does a client have to factor all AR? No. They factor what they want. United Capital Funding 147
  • 148. Frequently Asked Questions What does clients say when A/R is sold? Never been a issue. References are a key. AP and contact are usually 2 separate functions. Also EDI makes this less and less of an issue. How quickly can a client get started? Usually a week. Is there online reporting? Yes, secure 24/7, no cost. United Capital Funding 148
  • 149. There are no stupid questions United Capital Funding 149
  • 150. We are only a click away United Capital Funding 150
  • 151. We will respond quickly… United Capital Funding 151
  • 152. Partnership We succeed when clients successful Key to success is partnership with clients, partners, Continue operate with highest levels of integrity United Capital Funding 152
  • 157. UNITED CAPITAL TM INTELLIGENT.WORKING.CAPITAL. United Capital Funding 157
  • 158. UNITED CAPITAL TM INTELLIGENT.WORKING.CAPITAL. United Capital Funding 158