This document appears to be a presentation by United Capital Funding to a potential client. It provides an overview of United Capital Funding, the services it offers, the small business environment and factors impacting small businesses. Key points include that United Capital Funding provides accounts receivable factoring and financing services, has been in business since 1997, and has experienced strong and consistent growth. It also summarizes United Capital Funding's client base, industry focus, underwriting process, and performance metrics.
3. Prepared exclusively for:
D. Michael Costello,
Principal
DECOSIMO
Chattanooga,
Tennessee
February 22, 2012
Mark Mandula,
Managing Partner
Matt Perkins,
Relationship Executive
United Capital Funding 3
4. Presentation Overview
SME Business Environment
Who are we?
What services do we
provide?
Why should we market
this?
How can we be most
effective?
What Tools?
Question and Answer
United Capital Funding 4
19. Single Most Important Issue
September 2011
Cost Insurance
Quality of Labor
6% 18% Competition Larger
8% Cost of Labor
4%
Financing/Interest Cost
3% 19%
5% Other
Inflation
8% Taxes
4%
25%
Red Tape
Poor Sales
19
33. United Capital Funding
April 1997
National practice;
banking “roots”
SBA Award
C.P.A. Background
Goal: Not vendor, a
partner!
Relationship, not
transaction business
First Tennessee strategic
alliance
United Capital Funding 33
36. Firm and Industry
Niche firm exceptional Audited Financial
track record in domestic Statements
Factoring sector 95% self generated clients
Grossly underserved market #1 Ranked organic [w/o
with significant growth PPC] Google website
potential Diversified client base
Formed 1998, consistently Diversified geographic
profitable client portfolio
CAGR = 20% versus No industry
industry 4% concentration
Diversified Fortune 500 Secure funding in place
Debtor Portfolio
United Capital Funding 36
45. Leadership
Exceptional depth in ownership and
management group
Ivan Baker, CPA, CFO
Since formation 1998
Board of Directors, Commercial
Finance
Association, International
Finance Association
Chris Youmans, CPA, President
COO since 2000
Mark Mandula, CMO
Since 2000
Involved Board of Directors
Excellent Partners
Well trained, seasoned professional
team members United Capital Funding 45
46. Cornerstone Positions
We must at all times have an
uncompromising determination to
achieve excellence.
We must be assertive but fair to our
competition.
Teamwork is critical. There is no
room for people who put their
personal interests first.
Complacency will lead to extinction.
Our goal is provide consistent
returns to our shareholders by
serving our clients well.
United Capital Funding 46
47. Success Drivers
Well seasoned leadership
Close client contact
Successful navigation thru numerous
economic cycles
Continuous improvement in client servicing
Expertise in execution and technology
Online tools + high touch = best of both
worlds
United Capital Funding 47
48. How do we combine
technology and
social interaction
to create value
United Capital Funding 48
49. Our Practice Focus
“In good
times, trusted client
partnerships will fill
your sails with wind;
in a difficult
economy, they
provide essential
ballast that will
keep you on an
even keel.” United Capital Funding 49
54. What is Factoring?
Accounts Receivable factoring
Purchase invoice advancing % of the face
value of the invoice [usually 80%]
Balance, less fees and reserve remitted to
client upon collection by our lockbox
Notification + verification based factoring
Client gets immediate cash
“Outsourcing”
TM
Intelligent.Working.Capital.
United Capital Funding 54
56. What this is not…..
NOT a loan
NOT based on net
worth or cash flow
NOT lender “last
resort”
Time in business is
not important
Serve as “credit
manager and/or
outsource partner”
United Capital Funding 56
57. Professional Services
Accounts Receivable
Management
Working Capital
Professional, turnkey AR
monitoring
Access to Credit Insurance
Ability to credit qualify
prospect/debtor at no cost
Secure, 24/7 online reporting
Secure, lockbox services
Peace of mind
United Capital Funding 57
59. Client Attributes
$0 to $25 Million
Any stage lifecycle
Limited collateral
Funding in most
industries, but not
construction and
medical firms
Startups ok!
Client must have
sufficient margin
United Capital Funding 59
67. Operating Philosophy
Relationship, not
transaction
orientation
Constant, ongoing
monitoring of QOS
Written, confidential
client / new client
Application surveys
“Grading” partners
United Capital Funding 67
68. Operating Philosophy
Very selective
Personal credit
screening / FICO
Initial & ongoing Due
Diligence
Existing clients key
source of new clients
via referrals
Professional network
United Capital Funding 68
71. Diversification
Strategy designed to
reduce exposure to risks
by diversifying at all
levels”
Debtor [clients’ client]
Industry sector
Geographic location
Client pedigree /FICO
United Capital Funding 71
79. Client Locations by State
MT
0%
MA MD MN MO NC
IA IL IN 3% 2% 3% 1% 2% NJ NV
1% 4% 0% MI 1% 1% NY
3% 4% OH
1% PA
GA 6%
10%
SC
9%
FL
33%
TN
AL 7%
TX
0% 2%
VA
VT 1%
CA AZ 0%
DC CT 1% 0%
3% WA
0%
2%
United Capital Funding 79
80. Number of Invoices
120,000
110,076
99,463
100,000
95,540
93,262
Through
86,905
November
30, 2011
80,000 77,063
60,000
54,530
40,838
40,000
22,385
20,000 14,373
13,183
6,931
1,383 2,128
125
-
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011YTD
United Capital Funding 80
81. Average Invoice Size $
$3,000.00
$2,500.00
$2,000.00
$1,500.00
$1,000.00
$500.00
$-
2000 2001
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
United Capital Funding 81
83. Why are we different?
Solutions @ any
stage lifecycle
Respect +
empathy clients
Financial clout
large firm with
speed + services of
small firm
United Capital Funding 83
85. Needs change over time
Opportunity Inception Launch Grow Harvest Evolve / retire
High
Growth/ Company revenues are not the
Activity only indicator of attractiveness.
Our practice best lends itself to
companies, large or small, who
are in an innovating, high-
growth/high-demand situation.
Low
Start up
Small Business
Company Mid-market
Size
Enterprise (departmental)
United Capital Funding
86. Why are we different?
No term
Minimums
Start up fees
Termination fees
Per invoice
Client remains in
control
United Capital Funding 86
88. Recent Milestones
Will Have Funded $1.5
Billion Cumulatively
since formation in 1997
Financially solid, stable
Several industry players
leaving due to lack of
funding and/or losses
First Tennessee support
United Capital Funding 88
92. What our clients say….
Your entire staff is awesome! I really enjoy working with everyone. - Florida
Technology Company
Since we have been a client of UCF’s we have had the pleasure of working with
great account specialist assigned to our account. Each of these specialists has been
extraordinary and we could not ask for better employees to represent us in
collections. - Tennessee Molding Company
As always out account specialist has been great. I look forward to our continued
business relationship. - New Jersey Transportation Company
Our representative has been outstanding. - Ohio Technology Company
We had an accounting issue in December 2010. The CFO was extremely helpful in
assisting us in resolving that issue. He went the “Extra Mile.” Great Job. -
Connecticut Supply Company
Thank you so much for your help. I don’t know what I would have done without
you. - Alabama Government Company
United Capital Funding 92
93. What our clients say….
The account representative is the best. When she had an emergency medical
leave, the replacement obviously had been well information on our account
resulting in a flawless transition. I would highly recommend UCF to anyone
seeking a funding company. The online reporting system is great. I really like how
tightly secured that it is. - Georgia Government Contracting (Consulting)
Company
UCF had been a great partner to my company. My account representative has
been extremely professional and helpful on every transaction. I recommend UCF
every chance I get. - Florida Government Contracting (Supply) Company
My account representative is always ready to handle any issue in a pleasant
manner. She is always reliable and returns calls and emails in a timely manner. -
Nevada Manufacturing Company
Thank you for all your help. You’re a great match for our company. -
Washington Manufacturing Company
My account representative continues to provide my company with excellent
services. - Tennessee Service Company
United Capital Funding 93
94. Survey Results
You and your team are awesome! We truly appreciate all of your help
and support. You guys really jumped through a lot of hoops this first time
around to pull everything together. We look forward to a long and
successful relationship with your company! - Distributor, California
I am very pleased with the service and the process was explained very
well. Your communication is on TIME!!!! Keep up the good job. - Service
Provider, Ohio
I am impressed with the professionalism of your company. Keep it up. -
Security Company, Maryland
You were willing to work with a small company like mine, and I cannot
tell you how much I appreciate it. It has been a pleasure working with
everyone there, and I will refer others to UCF every chance I get. Thanks
again. - Service Provider, Connecticut
You are easy to work with and my Account Representative does an
excellent job. - Consultant, Pennsylvania
United Capital Funding 94
95. Survey Results
You had better terms in your proposal and your staff is more
friendly than competitors. - Engineering Firm, Tennessee
My Account Representative is a great asset. -
Distributor, Pennsylvania
We continue to appreciate our business relationship with
United! - Security Products, Illinois
My Account Representative has been great to deal with and
very professional. - Transportation Company, New Jersey
I can not thank you enough as UCF has been a godsend for
my company. I am very happy with the service. Mark, thank
you for visiting with me. You sold me on your company. -
Security Services, Maryland
United Capital Funding 95
96. Survey Results
I rate our representative as the best customer service I have ever
experienced. - Internet Marketing Company, Ohio
A special thanks to our Account Representative for her dedicated service
to our company. - Staffing Company, Tennessee
I would like to mention that my Account Representative is wonderful.
She is very quick in response to my requests, and goes out of her way to
provide assistance. - Civil Engineering Company, Virginia
United has been a good partner for our company over the years. We
appreciate United Capital Funding greatly. - Storage Solution
Firm, Minnesota
We couldn’t ask for a better partnership. Every member of UCF, from the
top down, has been wonderful to work with. In particular, our account
representative is excellent! UCF has helped us tremendously with our cash
flow situation. - Communication Company, Tennessee
United Capital Funding 96
97. Survey Results
My Account Representative is a joy. The level of service UCF
provides exceeds the relationships experience with other financial
institutions. The online reports are very helpful. I highly endorse
United Capital Funding. - Consulting Company, Georgia
When ever I contact my account representative, either by phone
or email, she always responds quickly, and is always helpful and
friendly. - Distributor, Nevada
It is a pleasure working with my account representative. Your
company has helped us in this down economy. - Supply
Company, California
Great to work with. My account representative at UCF is “The
Best.” Thank you UC Funding. - Distributor, California
United Capital Funding 97
98. Professional Fees
• Simple, JIT Model
• 5 day fee
FUNDING, not invoice
date to collection @
lockbox
• Wire / ACH fees
• No other fees
• All fees are itemized
per invoice, and
available online
United Capital Funding 98
100. Professional Fees
• Determined by:
• Size of AR
• “Pedigree” clients
• Concentration vs.
diversification
• FICO score
• Credit insurance
United Capital Funding 100
101. Professional fees are….
Less than credit card
merchant fees
Less overdraft APR
More than traditional
bank line of credit
No personal guarantee
All services bundled
Fees itemized invoice
Profitability modeling
Incredibly competitive
United Capital Funding 101
104. Professional Services
Accounts Receivable
Management
Working Capital
Professional, turnkey AR
monitoring
Access to Credit Insurance
Ability to credit qualify
prospect/debtor at no cost
Secure, 24/7 online reporting
Secure, lockbox services
Peace of mind
United Capital Funding 104
105. Many ways we can help..
• Credit
Information
• Credit Insurance
• Commitment to
Fund Letters
• RFP Support
and Logos
United Capital Funding 105
106. Unmatched Internet Presence
Relationship with First
Tennessee Bank
Established referral
program/training
Pioneer on the Internet
Social Media Project
well underway
Clients in 34 states
Scalable, with no
geographic constraints
United Capital Funding 106
114. Facts vs. Myths
The perception of
our industry is the
single largest
misconception we
encounter
Our website is an
educational resource
www.ucfunding.com
United Capital Funding
114
115. Facts vs. Myths
Myth: Factoring is
used businesses in
“bad shape” or
Fortune 500 firms
Fact: Used by all
sized businesses
Huge industry $130+
Billion
United Capital Funding 115
116. Facts vs. Myths
Fact: used more
than ever, start up
to mature
Astute managers
use it;
outsource, lower
breakeven point
United Capital Funding 116
117. Fact vs. Myths
Aoccdrnig to rscheearch at
Cmabrigde Uinervtisy, it Myth: If you factor,
deosn't mttaer in waht oredr customers get
the ltteers in a wrod are, the
olny iprmoatnt tihng is taht “nervous” and leave
the frist and lsat ltteer be at Fact: Never
the rghit pclae. The rset can happened 10+ years
be a toatl mses and you can
sitll raed it wouthit a
serving
porbelm. Tihs is bcuseae the Use surveys to
huamn mnid deos not raed ensure quality
ervey lteter by istlef, but the
wrod as a wlohe.
United Capital Funding 117
118. Facts vs. Myths
Fact: Actually can
cement relationship
Ability prequalify credit
limit critical
Assertively sell more;
average sale can
increase
Less dependent on
personal credit
United Capital Funding 118
119. Facts vs. Myths
Myth: If you
factor, offend or
alienate clients
Fact: Goal is to
grow, not “offend”
Illogical aggravate in
any way
Proactively provide
references
United Capital Funding 119
134. Why Factoring?
To acquire potential new clients
Increase universe clients and cross sell
other DECOSIMO universe of services
Provide liquidity option for clients
Provide quick cash vs. “bank” financing
Fee Income
Startups /”non bankable” clients ok
United Capital Funding 134
135. Why Factoring?
Be an even more “full service” provider vs.
others in marketplace
Factoring enhance that DECOSIMO gets paid
Allows DECOSIMO to extend the duration of
the client relationship
DECOSIMO / Relationship Manager earn
referral fees for relationship life time, if able
United Capital Funding 135
136. Marketing Ideas
PROSPECTS •
Perfect fit for Emerging
Business Services
DeMoss Accounting
Corporate relocations
Others that do not meet
Bank criteria
Current loan declines
8 (A) clients
Clients with SBA loans
United Capital Funding 136
137. Marketing Ideas
Limited number of Average life 5 years
referrals Industry avg. 12-14
Current Client months
Database Annuity referral fees
Limited Geographic @ 10% monthly
Overlap Internal allocation is
Client demographics 100% up to you
nearly identical for Volume goes up
prospects/clients over term of
relationship
United Capital Funding 137
138. Marketing Tools
Multiple Step Process
Online Tools
Professional Training
FAQ, New Client
Performed by us
We provide all
Relationship educational materials
Managers, etc.
PowerPoint (s)
Quarterly training
Regional meetings
sessions
Industry specific
Training Manuals
consulting
United Capital Funding 138
140. Partnership Approach
Identify qualified clients All record keeping
and contact completed by us
Provide marketing Same amount paid for
materials to clients life relationship
Coordinate & meet
clients 10% of all revenue
generated
Assist maintenance of
relationship Monthly
Referral fees for entire documentation and
life of relationship online information
United Capital Funding 140
141. Our Responsibilities
Respond quickly Due Diligence; 1 week
Give priority to requests on average
and calls Funding; 7 to 10
Meet client and days, subject to
conduct Due Diligence verification
Time for response Ongoing Online
Application; same day reporting
Proposal or Decline
Dedicated Account
Agreements; one
business day Representative for each
client relationship
United CapitalPartnership approach 141
Funding
142. Standard Inquiry Steps
Personal credit on
Principal(s)
Comprehensive
Background check
Corporate, debtor search
Underwrite
Price Relationship
Proposal/No Interest
Letter
1 Business day
United Capital Funding 142
143. Marketing Tools Available
Brochures
Top ranked Google
website,
www.ucfunding.com
Quick Application
Frequently Asked
Question [FAQ]
Documentation
Requirements
New Client Package
United Capital Funding 143
145. Frequently Asked Questions
What if a Bank has already said No?
Possibly ok. FICO score a key. Client’s
worth, profitability, time in business, etc. are
not the primary focus.
How much does it cost?
Our Agreements clearly defines the pricing of
our services. No surprises or hidden costs.
Validate with references
United Capital Funding 145
146. Frequently Asked Questions
How do I apply?
Online, fax, meet with a client in person.
Never any fees to apply.
How are client invoices verified?
We use a variety of methods to ensure
payment is received. We never
inconvenience client. Excellent references
are the key here. Generally voice
verification by a courteous, trained
professional.
United Capital Funding 146
147. Frequently Asked Questions
What if client assets are already pledged?
We need a 1st position on AR. We use industry
standard subordination / Intercreditor
Agreements, no costs.
What industries do we fund?
All, except medical, most construction
consumer, insurance and legal.
Does a client have to factor all AR?
No. They factor what they want.
United Capital Funding 147
148. Frequently Asked Questions
What does clients say when A/R is sold?
Never been a issue. References are a
key. AP and contact are usually 2
separate functions. Also EDI makes this
less and less of an issue.
How quickly can a client get started?
Usually a week.
Is there online reporting? Yes, secure
24/7, no cost.
United Capital Funding 148
149. There are no stupid questions
United Capital Funding 149
150. We are only a click away
United Capital Funding 150
152. Partnership
We succeed when
clients successful
Key to success is
partnership with
clients, partners,
Continue operate
with highest levels of
integrity
United Capital Funding 152