Case study:'AusEd Inc' AusEd Inc is a not-for-profit private education organisation. It provides online education in Information Technology and Business to students anywhere in the world. The majority of their students are from outback areas of Australia, Papua New Guinea and the South Pacific Islands. AusEd is committed to learning. It sees its role as enabling students to 'be what they want to be'. By providing education programs through online learning, AusEd gives students the flexibility to study a university degree without the need to visit a campus. AusEd wants to engage and work in partnership with communities, industries and businesses. It seeks to provide multiple learning experiences and opportunities so to enrich the learning journey of its students. These learning opportunities assist in the development of discipline-specific skills and generic skills relevant to life-long learning. AusEd prides itself on being an inclusive provider, offering higher education to people who might not otherwise have the opportunity to experience it. To this end many of its students have their fees paid partially or fully by the Australian or New Zealand governments or by a government of one of the South Pacific countries. 1. Organisation 1.1 Legal status AusEd is registered in Australia as a not-for-profit corporation. This means that it must comply with obligations specified by the Australian Corporations Act (2001), particularly those pertaining to corporate governance and financial reporting. It is also registered as a non self-accrediting higher education provider. This means that it must satisfy educational standards defined by the Tertiary Education Quality and Standards Agency Act (2011) and must report on its performance to the relevant government-appointed authority. 1.2 Activities 1.2.1 Online education Distance education programs at AusEd can be studied from anywhere in the World but typically in outback areas of Australia, Papua New Guinea and the South Pacific islands. AusEd students pursue their study programs through a variety of means including the use of special study centres, online discussion forums, electronic library resources, direct communication with lecturers, and by receiving study materials online or by post. 1.2.2 Education Programs AusEd’s undergraduate and postgraduate programs provide students with a generic foundation to begin a career in information technology or business. Within these programs students study a total of 24 Bachelor-level or 16 Masters-level units which provide them with broad understanding and knowledge across a wide range of areas. In the information technology programs, core units provide a solid grounding in what the Australian Computer Society (ACS) calls the Core Body of Knowledge (CBoK) and, in what AusEd calls its Professional Pathway units, students specialise in one or more of the following areas; Network Engineering, Application Developme.

1. Case study:'AusEd Inc'
AusEd Inc is a not-for-profit private education organisation. It
provides online education in
Information Technology and Business to students anywhere in
the world. The majority of their
students are from outback areas of Australia, Papua New Guinea
and the South Pacific Islands.
AusEd is committed to learning. It sees its role as enabling
students to 'be what they want to be'. By
providing education programs through online learning, AusEd
gives students the flexibility to study a
university degree without the need to visit a campus.
AusEd wants to engage and work in partnership with
communities, industries and businesses. It seeks
to provide multiple learning experiences and opportunities so to
enrich the learning journey of its
students. These learning opportunities assist in the development
of discipline-specific skills and generic
skills relevant to life-long learning.
AusEd prides itself on being an inclusive provider, offering
higher education to people who might not
otherwise have the opportunity to experience it. To this end
many of its students have their fees paid
partially or fully by the Australian or New Zealand governments
or by a government of one of the
South Pacific countries.
1. Organisation

2. 1.1 Legal status
AusEd is registered in Australia as a not-for-profit corporation.
This means that it must comply with
obligations specified by the Australian Corporations Act (2001),
particularly those pertaining to
corporate governance and financial reporting.
It is also registered as a non self-accrediting higher education
provider. This means that it must satisfy
educational standards defined by the Tertiary Education Quality
and Standards Agency Act (2011) and
must report on its performance to the relevant government-
appointed authority.
1.2 Activities
1.2.1 Online education
Distance education programs at AusEd can be studied from
anywhere in the World but typically in
outback areas of Australia, Papua New Guinea and the South
Pacific islands. AusEd students pursue
their study programs through a variety of means including the
use of special study centres, online
discussion forums, electronic library resources, direct
communication with lecturers, and by receiving
study materials online or by post.
1.2.2 Education Programs
AusEd’s undergraduate and postgraduate programs provide
students with a generic foundation to begin
a career in information technology or business. Within these
programs students study a total of 24
Bachelor-level or 16 Masters-level units which provide them

3. with broad understanding and knowledge
across a wide range of areas.
In the information technology programs, core units provide a
solid grounding in what the Australian
Computer Society (ACS) calls the Core Body of Knowledge
(CBoK) and, in what AusEd calls its
Professional Pathway units, students specialise in one or more
of the following areas; Network
Engineering, Application Development or Database
Management.
In the business programs there are also core and professional
pathway units allowing students to
specialise in Accounting, Supply Chain Management or
Occupational Health & Safety.
Some students study for an double degree in both information
technology and business. This requires
them to complete a total of 36 Bachelor-level units.
1.3 Organisational Structure
AusEd is organised into three divisions: Sales, Course Delivery,
and Operations.
The Sales division manages sales and marketing operations. The
division is also responsible for
management of agents and course promotion.
The Course Delivery division is responsible for the development
of course materials, teaching and
assessment, and education administration.

4. The Operations division manages all the core operations
including accounting, human resource
management and information systems.
1.4 Staff and Locations
AusEd has approximately 2,000 (full time equivalent) students
and approximately 100 staff more than
half of whom work on a casual, part-time basis.
1.4.1 Executive Management, Operations and Education
Administration
AusEd’s administrative head office is located in Darwin. This is
where executive management is
located along with staff in the Operations division and
education administrators (ie. staff in the Course
Delivery division not directly involved in teaching).
1.4.2 Sales and Marketing
Sales and marketing is conducted from offices in Alice Springs,
Pt Moresby and Suva.
1.4.3 Teaching staff
Lecturers and other teaching staff work from campuses or home
offices in most states of Australia and
New Zealand.
1.4.4 Special Study Centres
In addition to its various offices, AusEd maintains special study
centres in Darwin, Alice Springs, Pt
Moresby and Suva. These are hubs where students can come if
they require support. The Centres give

5. students a place to meet face-to-face with staff and colleagues,
to form study groups and to access
resources and technology.
The Special Study Centres offer facilities such as:
• Student computers and work stations.
• Support staff to assist with academic enquiries.
• Photocopying, scanning and printing facilities.
• Multimedia meeting areas with state-of-the-art video
conferencing facilities.
• Tutorial meeting rooms available for study groups.
• Wireless networking to enable connection of student devices
and laptops to the Internet and
AusEd systems.
• Student social areas to engage with other students and staff.
• Presentation areas available for information sessions and
meetings.
2. Strategic plan
There are two elements to AusEd's strategic plan. The first is to
increase income by diversifying
sources of funding (ie. beyond existing sources such as
Australia's AusAid and New Zealand's NZAid).
In tactical terms this means; first, extending educational
services to areas with poor and/or unreliable
Internet connections; and second, improving reliability of
student assessments.
The second element of AusEd's strategic plan is to minimise the
cost of non-core activities, particularly
support operations (eg. accounting, staff recruitment) and
technology development. As part of meeting

6. this objective AusEd hopes, wherever practical, to utilise and
participate in the development of open
source software.
3. Information systems and technologies
3.1 Existing Systems
At its head-office in Darwin, AusEd technical staff maintain an
accounting system running proprietary
MYOB software, a customer relationship management system
using open source SugarCRM software,
and an email system based on Microsoft Exchange Server 2007.
Maintained externally for AusEd by Pacific Systems Pty Ltd in
Dunedin, New Zealand, is a learning
management system based on the open source Moodle system
and a proprietary student management
system called Banner.
3.2 Technology plan
Following are technological developments which AusEd
believes will assist to achieve its strategic
objectives;
3.2.1 Project "Off-line Moodle"
Develop an add-on to Moodle such that students can maintain
on personal computers (running any of
MS Windows, Mac OS or Linux Ubuntu operating systems)
local databases of Moodle discussion
forums (ie. a local database is always updatable and synced with
a centralised database when an
Internet connection is available)

7. 3.2.2 Project "Photo Exam"
Develop an add-on to Moodle such that students can complete
exams on personal computers (running
any of MS Windows, Mac OS or Linux Ubuntu operating
systems) and be photographed at regular
intervals by the computer's on-board camera. The photographs
must include a reliable timestamp and
be kept securely until transferred to a central location whenever
an Internet connection is established.
1. Organisation1.1 Legal status1.2 Activities1.3 Organisational
Structure1.4 Staff and Locations2. Strategic plan3. Information
systems and technologies3.1 Existing Systems3.2 Technology
plan
ISYS201 IT Infrastructure assessment 2
This is Group Task(Group Size 3).
Background
The management of AusEd has decided to review the existing
information technology infrastructure provided by you
(Assignment 1) to cater for the increasing demand
for better services for both staffs and students. Assume that you
are the IT Infrastructure manager for AusEd. Further, you were
assigned the responsibilities to review
the exiting IT Infrastructure for the purpose of creating a
proposal for a new IT infrastructure.

8. Your Project
Please read the case study for AusEd posted in the LEO. The
ISYS201 assessment 2 is about creating an overall IT
Infrastructure proposal for AusEd. The proposal is an
overview of the entire IT infrastructure to be presented to the
AusEd management for future planning. The proposal will
include IT Infrastructure diagram of the overall
system.
The diagram will include network infrastructure, all types of
servers and clients as well as where they are located within the
network , data center , Operating System
recommendation and end user devices.
Finally, describe in detail the reason for the hardware choice
and describe how the various sections of the plan serve the
business needs of the internal and external users
of the system.
Points you need to include, but not limited to, the following:
1. Project Preliminaries Description
2. Purpose and scope of the problem space as well as business
context
3. Scope of the system descriptions and assumptions

9. 4. Appropriate System design by using suitable schematic
diagrams
5. A complete list of equipment, devices necessary for the
design.
6. A cost analysis of the proposed Infrastructure design.
7. Justification for the chosen hardware.
8. Consider and apply techniques for achieving sustainable
global economy and environmental responsibilities, e.g. e-
waste, green IT consideration.
9. Word limit, 2000 words.
10. The report must be submitted in MS-Word format
11. Appendices (bibliography, glossary of terms, .etc.)