14. THERE IS AN INCREASING TENSION BETWEEN BRANDS
AND BRANDING
15. HOW VALUABLE ARE FANS?
Source: MARTIN WEIGEL “THE PARTICIPATION PARADOX”/FRUCTIS SALES FREQUENCY
16. “SURELY NOT ALL SOFT DRINKS CAN SAVE THE
BABIES, NOT ALL TOOTHPASTES CAN LAUNCH A
THOUSAND SHIPS. SURELY MANY BRANDS HAVE
MORE MODEST ROLES TO PLAY IN PEOPLE’S
LIVES. THE FLEETING GLANCE, THE QUIET
COMPANION, THE CASUAL ACQUAINTANCE”
JIM CARROLL, BBH
39. IN SUMMARY
• WHY WOULD ANYONE CARE?
• PLAN LONG TERM, TO BE REACTIVE SHORT TERM
• ASSEMBLE THE RIGHT TEAM FOR THE JOB
• INVEST IN TECHNOLOGY
• RE-EXAMINE THE HUMBLE MEDIA PLAN
• MEASUREMENT IS STILL THE BIGGEST CHALLENGE
40. “WE’RE NOT IN THE TECHNOLOGY BUSINESS, WE’RE IN
THE HUMANITY BUSINESS” – RICHARD HUNTINGDON