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PLANNING FOR A CONNECTED WORLD

TOM DARLINGTON
CHANNEL 4
A CONNECTED WORLD....
CONNECTED COMMERCE
CONNECTED FUNDRAISING
CONNECTED NEWS
CONNECTED CATS
CONNECTED SHOES
NO LONGER A LINEAR COMMUNICATIONS MODEL
BUT A FULLY FUNCTIONING NETWORK
“THERE IS NO TIDY TIMELINE OF TECHNOLOGICAL PROGRESS”
 - ALEXIS MADRIGAL
THE 1% RULE
INCREASING LEVELS OF PARTICIPATION
THERE IS AN INCREASING TENSION BETWEEN BRANDS
AND BRANDING
HOW VALUABLE ARE FANS?
Source: MARTIN WEIGEL “THE PARTICIPATION PARADOX”/FRUCTIS SALES FREQUENCY
“SURELY NOT ALL SOFT DRINKS CAN SAVE THE
BABIES, NOT ALL TOOTHPASTES CAN LAUNCH A
THOUSAND SHIPS. SURELY MANY BRANDS HAVE
MORE MODEST ROLES TO PLAY IN PEOPLE’S
LIVES. THE FLEETING GLANCE, THE QUIET
COMPANION, THE CASUAL ACQUAINTANCE”

JIM CARROLL, BBH
SERIOUSLY?
A LOAF OF BREAD, NOT A PRIEST
MORE“ENGAGING” ADVERTISING
 ≠ INCREASED EFFECTIVENESS
BEHAVIOUR = MOTIVATION / OPPORTUNITY
BEHAVIOUR = MOTIVATION / OPPORTUNITY
ONE FUNDAMENTAL QUESTION WE SHOULD
CONTINUOUSLY ASK OURSELVES
WHY WOULD ANYONE CARE?
BRAND BEHAVIOUR WHICH IS INHERENTLY
VALUABLE TO PEOPLE    Source: ED COTTON /IMAGE: JOHN V WILLSHIRE
WE’VE ALWAYS BEEN GOOD AT ENTERTAINMENT
TIME OUT – XTP HOLDING
RED TOMATO PIZZA BUTTON
GUARDIAN SOULMATES
CONNECTING CUSTOMERS CREATES NEW REVENUE
STREAMS
6 PRINCIPLES FOR PLANNING IN A CONNECTED
WORLD
LONG TERM PLANNING IS STILL CRUCIAL
MEDIA PLANNING IS CENTRAL TO THIS NEW WORLD
INTEGRATING AGENCY DISCIPLINES IS VITAL
THE GEEK SHALL INHERIT THE EARTH
UNDERSTAND (AND PLAN) FOR HOW MESSAGES
MOVE
MEASUREMENT REMAINS THE BIGGEST CHALLENGE
ADVERTISING INFLUENCES BEHAVIOUR NOT DEVICES
IN SUMMARY
•    WHY WOULD ANYONE CARE?
•    PLAN LONG TERM, TO BE REACTIVE SHORT TERM
•    ASSEMBLE THE RIGHT TEAM FOR THE JOB
•    INVEST IN TECHNOLOGY
•    RE-EXAMINE THE HUMBLE MEDIA PLAN
•    MEASUREMENT IS STILL THE BIGGEST CHALLENGE
“WE’RE NOT IN THE TECHNOLOGY BUSINESS, WE’RE IN
THE HUMANITY BUSINESS” – RICHARD HUNTINGDON
THANK YOU

TOM DARLINGTON
@DARLO_T

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IPA OMC convergence redux v8