The Final (Signature Assignment)
Complete and submit Case 6 on page 481. Elle Zane-Leading Change at Tufts/NEMC.
Below are the five "5" questions I would like for everyone to answer.
CASE QUESTIONS
1. Who are the stakeholders that you identified in each sub-story? What do they have at stake?
2. This is a long list of stakeholders who have various needs and interests. What’s significant about this list of
stakeholders and their interests? What can we learn from this exercise-case?
3. It is Spring 2011 and the nurses at Tufts Medical Center are threatening to strike. As Zane thinks about and
plans to negotiate with MNA, how is this negotiation different from and similar to her negotiation with
Blue Cross Blue Shield’s CEO?
4. Is Zane’s power base different when she is negotiating with Blue Cross Blue Shield than when she is
negotiating with nurses at TMC?
5. What do you think happened in the nurses’ strike at TMC?
.
The Final (Signature Assignment) Complete and submit Case 6 on p.docx
1. The Final (Signature Assignment)
Complete and submit Case 6 on page 481. Elle Zane-Leading
Change at Tufts/NEMC.
Below are the five "5" questions I would like for everyone to
answer.
CASE QUESTIONS
1. Who are the stakeholders that you identified in each sub-
story? What do they have at stake?
2. This is a long list of stakeholders who have various needs
and interests. What’s significant about this list of
stakeholders and their interests? What can we learn from
this exercise-case?
3. It is Spring 2011 and the nurses at Tufts Medical Center
are threatening to strike. As Zane thinks about and
plans to negotiate with MNA, how is this negotiation
different from and similar to her negotiation with
Blue Cross Blue Shield’s CEO?
4. Is Zane’s power base different when she is negotiating
with Blue Cross Blue Shield than when she is
negotiating with nurses at TMC?
5. What do you think happened in the nurses’ strike at TMC?
