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K
Reinvent travel
Build apps that move the world
Webinar
May 29, 2014
#ReinventTravel
K
Kevin May
Editor & Moderator
Gene Quinn
CEO & Producer
Your hosts
K
Sean Arena
Chief Commercial Dir.,
Online & Emerging
Businesses
Sabre
Your panelists
Dean Curtis
Co-founder & CTO
Fandeavor
Aaron Hosey
SVP, Product
Engineering & Services
Cornerstone Information
Systems
REINVENT TRAVEL
Build apps that move the world
Sean Arena | Chief Commercial Director,
Online & Emerging Business
A Brief Recap…
CONTENT
CONVENIENCE
CONTEXT
“You put water into a cup it becomes the cup.
You put water into a bottle it become the bottle.
You put it in a teapot, it becomes the teapot.”
CONTENT
Did you know?
Online bookers will
make…
32visits
to 10websites
During 16 search sessions
In a world of infinite choice, context-
not content-is king.
-Chris Anderson
Did you know?
The percentage more time people spend on ads that are
personally relevant to them versus those that are not.
CONTEXT
25%
Houston airport
received many
complaints about
baggage wait times. In
response, they moved
baggage claim further
away so the walk was
longer than the wait.
The number of
complaints dropped.
Did you know?
72%
…of travelers worldwide
say the ability to book via
mobile devices is useful.
CONVENIENCE
ACCESS TO SERVICES, TOOLS
AND RESOURCES—ALL IN ONE PLACE
YOU’RE IN GOOD COMPANY
Build apps that move the world developer.sabre.com
REINVENT TRAVEL
APIs: Building the Ultimate Traveler
Experience
with Aaron Hosey
APIs: Building the Ultimate Traveler Experience
APIs: Building the Ultimate Traveler Experience
Ticketing
Workflow
Management
Itinerary
Delivery
Quality
Control
Trip
Improvement
APIs: Building the Ultimate Traveler Experience
APIs: Building the Ultimate Traveler Experience
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - At Work
APIs: Building the Ultimate Traveler Experience - Communicate
APIs: Building the Ultimate Traveler Experience - Communicate
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience - At Play
APIs: Building the Ultimate Traveler Experience
Thank you!
Tickets
San Francisco 49ers vs. Dallas Cowboys
September 7th, 2014 - Dallas
Hotel
Ground
Transportation
Roundtrip
Airfare
Customer
What are the best seats?
Where should I stay?
How should I get there?
Can you also take care of airfare?
Experiences
What can I do before the game
and for the weekend?
Tickets
San Francisco 49ers vs. Dallas Cowboys
September 7th, 2014 - Dallas
Hotel
Ground
Transportation
Roundtrip
Airfare
Fandeavor
APIs
APIs to curate “best” hotel experience
Building Our Own Inventory of suppliers
Sabre Dev Studio – they don’t need to see
every flight, just the most “optimal”.
ExperiencesFandeavor Internal Inventory
Tickets
San Francisco 49ers vs. Dallas Cowboys
September 7th, 2014 - Dallas
Hotel
Ground
Transportation
Roundtrip
Airfare
Experiences
Purchase On Fandeavor
San Francisco 49ers vs. Dallas Cowboys
September 7th, 2014 - Dallas
The ticket, hotel, airfare and transportation cannot be
thought of as unrelated services that get you to the
game. We think of them as a seamless series of
connected events that are delivered to the customer in
the context of the game.
We use technology to curate the travel elements so the
customer is given a travel experience built around the
game they want to go to.
K
Q & A
K
Replay and presentation from today’s webinar
will be available at www.tnooz.com
Please send your questions to
kevin@tnooz.com
Thank you!

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How to reinvent travel by collaborating and using new tools

  • 1. K Reinvent travel Build apps that move the world Webinar May 29, 2014 #ReinventTravel
  • 2. K Kevin May Editor & Moderator Gene Quinn CEO & Producer Your hosts
  • 3. K Sean Arena Chief Commercial Dir., Online & Emerging Businesses Sabre Your panelists Dean Curtis Co-founder & CTO Fandeavor Aaron Hosey SVP, Product Engineering & Services Cornerstone Information Systems
  • 4. REINVENT TRAVEL Build apps that move the world Sean Arena | Chief Commercial Director, Online & Emerging Business
  • 6. “You put water into a cup it becomes the cup. You put water into a bottle it become the bottle. You put it in a teapot, it becomes the teapot.” CONTENT Did you know? Online bookers will make… 32visits to 10websites During 16 search sessions
  • 7. In a world of infinite choice, context- not content-is king. -Chris Anderson Did you know? The percentage more time people spend on ads that are personally relevant to them versus those that are not. CONTEXT 25%
  • 8. Houston airport received many complaints about baggage wait times. In response, they moved baggage claim further away so the walk was longer than the wait. The number of complaints dropped. Did you know? 72% …of travelers worldwide say the ability to book via mobile devices is useful. CONVENIENCE
  • 9. ACCESS TO SERVICES, TOOLS AND RESOURCES—ALL IN ONE PLACE
  • 10. YOU’RE IN GOOD COMPANY
  • 11. Build apps that move the world developer.sabre.com REINVENT TRAVEL
  • 12. APIs: Building the Ultimate Traveler Experience with Aaron Hosey
  • 13. APIs: Building the Ultimate Traveler Experience
  • 14. APIs: Building the Ultimate Traveler Experience Ticketing Workflow Management Itinerary Delivery Quality Control Trip Improvement
  • 15. APIs: Building the Ultimate Traveler Experience
  • 16. APIs: Building the Ultimate Traveler Experience
  • 17. APIs: Building the Ultimate Traveler Experience - At Work
  • 18. APIs: Building the Ultimate Traveler Experience - At Work
  • 19. APIs: Building the Ultimate Traveler Experience - At Work
  • 20. APIs: Building the Ultimate Traveler Experience - At Work
  • 21. APIs: Building the Ultimate Traveler Experience - At Work
  • 22. APIs: Building the Ultimate Traveler Experience - At Work
  • 23. APIs: Building the Ultimate Traveler Experience - At Work
  • 24. APIs: Building the Ultimate Traveler Experience - At Work
  • 25. APIs: Building the Ultimate Traveler Experience - Communicate
  • 26. APIs: Building the Ultimate Traveler Experience - Communicate
  • 27. APIs: Building the Ultimate Traveler Experience - At Play
  • 28. APIs: Building the Ultimate Traveler Experience - At Play
  • 29. APIs: Building the Ultimate Traveler Experience - At Play
  • 30. APIs: Building the Ultimate Traveler Experience - At Play
  • 31. APIs: Building the Ultimate Traveler Experience
  • 33.
  • 34. Tickets San Francisco 49ers vs. Dallas Cowboys September 7th, 2014 - Dallas Hotel Ground Transportation Roundtrip Airfare Customer What are the best seats? Where should I stay? How should I get there? Can you also take care of airfare? Experiences What can I do before the game and for the weekend?
  • 35. Tickets San Francisco 49ers vs. Dallas Cowboys September 7th, 2014 - Dallas Hotel Ground Transportation Roundtrip Airfare Fandeavor APIs APIs to curate “best” hotel experience Building Our Own Inventory of suppliers Sabre Dev Studio – they don’t need to see every flight, just the most “optimal”. ExperiencesFandeavor Internal Inventory
  • 36. Tickets San Francisco 49ers vs. Dallas Cowboys September 7th, 2014 - Dallas Hotel Ground Transportation Roundtrip Airfare Experiences Purchase On Fandeavor
  • 37. San Francisco 49ers vs. Dallas Cowboys September 7th, 2014 - Dallas The ticket, hotel, airfare and transportation cannot be thought of as unrelated services that get you to the game. We think of them as a seamless series of connected events that are delivered to the customer in the context of the game. We use technology to curate the travel elements so the customer is given a travel experience built around the game they want to go to.
  • 39. K Replay and presentation from today’s webinar will be available at www.tnooz.com Please send your questions to kevin@tnooz.com Thank you!

Editor's Notes

  1. Good morning, thank you for taking the time to listen to our webinar on Sabre Dev Studio, building apps that move the world.   Last week, Sabre launched a new developer platform that will accelerate the pace of innovation in travel. Sabre Dev Studio is a portfolio of developer tools and APIs that will allow businesses around the world to build and innovate with the travel industry. Sabre Dev Studio will allows developers to easily incorporate travel services into any application or site Developers from start-ups, meta search and social sites, travel agencies or online travel sites can use Sabre Dev Studio to transform the travel shopping experience for consumers and create new business opportunities for themselves.   Before we get into the details of what Sabre Dev Studio is, if you would indulge me to touch upon a few trends that have led us to this point….   Consumer Trends Travel shopping is time-consuming and complex; consumer never really know if they are getting the best trip at the best price. At the same time, consumer expectations are changing; they want an easy, intuitive and personal online shopping experience Travel is the 3rd most popular category for mobile apps, with almost as many downloads as weather and news 17,000+ mobile travel apps are available on virtual shelves Last year, Americans spent $13.6 BILLION on mobile travel app bookings Travelers want to consume information in fast and DYNAMIC ways — forcing the travel industry to keep up with the pace 61% explore options on the Internet and visit websites an average of 32 times during the travel search lifecycle 62% ask friends and search online reviews   Developer Trends Developers are playing an increasingly large part in today’s and tomorrow’s innovations There are literally tens of millions of developers across the globe and growing We are witnessing an explosion in usage of API’s and developer tools 1.9B daily Sabre transactions at peak times and growing exponentially Development lifecycles shrinking, increasing demand for new and faster services and tools Travel industry players must increase the pace of innovation The lines within the digital landscape blurring – witnessing a three-way collision between search, social, and retail   Together, these trends make this the right time for Sabre Dev Studio