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Communication
Tiago Lopes, Industrial Engineer/Executive MBA, August 2017
A personal view into tools and
methodologies
The ability to efficiently
communicate is not only the
essence of good team work
but key for truly global
companies
1
2
3
4
5
6
7
In this day and age, companies need to communicate
across a wide range of languages, cultures and even time
to capture knowledge and achieve peak performance
Effective communication is the key element for the
success or failure of an enterprise.
In 1519, Spanish conquistador Hernando Cortez landed in
Mexico on the shores of the Yucatan with the intent on
claiming the Aztec’s
treasures.
1
2
3
4
5
6
7
Knowing that they
faced incredible odds,
Cortés changed the
quest to “do or die” by ordering his men to “burn the
ships”, providing the ultimate motivation as there was no
way around, no fall-back option.
Cortés ultimately succeeded, although forever quite
infamous…
But you don’t need to be a great orator to make your
message understood.
Lean and Six sigma use lots of tools intended to clear
communication procedures and enabling teams to work
without the need for extraordinary skills
1
2
3
4
5
6
7
Being able to convey difficult
concepts or ideas through
clear messages is the
hallmark of charismatic
leaders
Value Stream Mapping
Takt Time Analysis
Process Capability
Quality “House”
These are some examples of
communication tools aiming to include
everyone in problem solving activities
1
2
3
4
5
6
7
Indicator Boards
rules – otherwise you will
discredit all the effort being put
forward and need more resources
for future projects to stick
1
2
3
4
5
6
7
But be careful! Visual Management
doesn't replace sound judgment
Once you’ve got a system to visually manage what is
happening in your process you cannot disregard the
Good and clear communications
eliminates, misunderstandings and
possibilities to make mistakes
End note
Dear readers,
My goal is to share a fresh and different view on a
probably much discussed theme…
I will only know if I achieved my purpose if you are
able to provide me feedback.
Thanks in advance!
1
2
3
4
5
6
7
Who am I?
• I’m an Industrial Engineer and exec. MBA
• Experienced in
– Management: Plant Management, Business management,
Project Management, VA/VE and other special projects
– Operations: Supply chain, Industrial footpath & Green field
operations, Lean process installation & Ergonomics, Lean 6
Sigma continuous improvement
– Finance: P&L, Cost calculation, Price target strategies
– International footpath,
– Passionate for sci-fi and strategy
http://www.linkedin.com/in/tiagosilvalopes
http://de.slideshare.net/tiagosilvalopes/
http://thewayofthemanager.weebly.com/
https://app.powerbi.com/view?r=eyJrIjoiNjViYTAwMTAtNjA5NS00OTE2LWJlMzEtOTEwODIzMzc5YTNjIiwidCI6IjEzMDkzNGQ2LTFlZjAtNGEwMC04
NjI3LTEyYzFiZjAxZWMyZCIsImMiOjh9
1
2
3
4
5
6
7

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Communication

  • 1. Communication Tiago Lopes, Industrial Engineer/Executive MBA, August 2017 A personal view into tools and methodologies
  • 2. The ability to efficiently communicate is not only the essence of good team work but key for truly global companies 1 2 3 4 5 6 7 In this day and age, companies need to communicate across a wide range of languages, cultures and even time to capture knowledge and achieve peak performance
  • 3. Effective communication is the key element for the success or failure of an enterprise. In 1519, Spanish conquistador Hernando Cortez landed in Mexico on the shores of the Yucatan with the intent on claiming the Aztec’s treasures. 1 2 3 4 5 6 7 Knowing that they faced incredible odds, Cortés changed the quest to “do or die” by ordering his men to “burn the ships”, providing the ultimate motivation as there was no way around, no fall-back option. Cortés ultimately succeeded, although forever quite infamous…
  • 4. But you don’t need to be a great orator to make your message understood. Lean and Six sigma use lots of tools intended to clear communication procedures and enabling teams to work without the need for extraordinary skills 1 2 3 4 5 6 7 Being able to convey difficult concepts or ideas through clear messages is the hallmark of charismatic leaders
  • 5. Value Stream Mapping Takt Time Analysis Process Capability Quality “House” These are some examples of communication tools aiming to include everyone in problem solving activities 1 2 3 4 5 6 7 Indicator Boards
  • 6. rules – otherwise you will discredit all the effort being put forward and need more resources for future projects to stick 1 2 3 4 5 6 7 But be careful! Visual Management doesn't replace sound judgment Once you’ve got a system to visually manage what is happening in your process you cannot disregard the Good and clear communications eliminates, misunderstandings and possibilities to make mistakes
  • 7. End note Dear readers, My goal is to share a fresh and different view on a probably much discussed theme… I will only know if I achieved my purpose if you are able to provide me feedback. Thanks in advance! 1 2 3 4 5 6 7
  • 8. Who am I? • I’m an Industrial Engineer and exec. MBA • Experienced in – Management: Plant Management, Business management, Project Management, VA/VE and other special projects – Operations: Supply chain, Industrial footpath & Green field operations, Lean process installation & Ergonomics, Lean 6 Sigma continuous improvement – Finance: P&L, Cost calculation, Price target strategies – International footpath, – Passionate for sci-fi and strategy http://www.linkedin.com/in/tiagosilvalopes http://de.slideshare.net/tiagosilvalopes/ http://thewayofthemanager.weebly.com/ https://app.powerbi.com/view?r=eyJrIjoiNjViYTAwMTAtNjA5NS00OTE2LWJlMzEtOTEwODIzMzc5YTNjIiwidCI6IjEzMDkzNGQ2LTFlZjAtNGEwMC04 NjI3LTEyYzFiZjAxZWMyZCIsImMiOjh9 1 2 3 4 5 6 7