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DigiMarketing
Key Tenets of Digital Marketing


           May 2008
From “Perpetual (Digital) Revolution”


 Together, hardware and software will be the
 catalyst for advances during the next 10 years
 that will far exceed changes of the last 30 years.

                     Mr. Bill Gates, AWSJ, January 25, 2008
Tectonic Shifts
Traditional Media   Digital Media
Traditional Media   Digital Media
Traditional Media   Digital Media




      TV               IPTV
    Radio              Digital Radio
Billboards             Digital POS
Traditional Media                     Digital Media




     US $455b                                      US $55b
                                                    23%
              6%
Source: IBM, “Navigating the Media Divide” Study
Traditional Media          Digital Media




                    ?
           The Cross-Over Point
Why GM Gambled $1.5B On Digital

Over the next three years, General Motors will shift half
of its advertising budget to digital. Will that be enough to
get the automobile manufacturer in gear?

Michael Estrin is associate editor at iMediaConnection.
Ongoing Confidence Gap

                30%

                25%

                20%

                15%
                                       The Marketing Confidence Gap
                10%

                    5%

                    0%
                         2003   2004          2005              2006    2007   2008 (E)
                                   % Consumer Time Spent Online
                                   % Advertising Dollars Spent Online



Source:Neo@Ogilvy
digital
        will
predominate
Traditional   DigiMarketing
Marketing
01   From “New Media” to
     the New Mass Media (of One)
Worldwide Today

                                       0.9 b PC users
                                       1.3 b internet users
                                       1.3 b landline phones
                                       1.4 b credit cards
                                       1.5 b email boxes (0.8b)
                                       1.5 b TVs
                                       1.8 b active sms users
                                       3. 0b mobile phone subscribers




Communities Dominate Brands Business and marketing challenges for the 21st century By Tomi T Ahonen and Alan Moore
New Media Barons
(cc) Lynette Webb, 2006
?
“Radio in My Head”
Yuan Shiao Nan
Mass Media of One (Addressability)

                                 - Unique address

                                - Individual user behavior

                                - Personal settings & preferences

                                - Two-way – individual direct response

                                - Contextual content




Communities Dominate Brands Business and marketing challenges for the 21st century By Tomi T Ahonen and Alan Moore
02   From Targets to Participants
Marketing Algorithm of Reach/Frequency
Engagement Metrics & Planning
From Mass to Personalization
03   (and the Privacy Paradox)
Ease and Stress

Ease and Frequency             Stress
Access and Restriction

Unprecedented             New Restrictions
   Access
Tim Berners-Lee, BBC Interview, March 18, 2008:



On personal data:
“It’s mine – you can’t have it. If you want to use it for
something, then you have to negotiate with me. I have to
agree. I have to understand what I’m getting in return.”
August 4, 2006:
    AOL released search records of 650,000
    users over a 3-month period, 20 m searches
August 7, 2006:
    they removed the file from their site
August 9, 2006:
    New York Times identified & interviewed #4417749
August 22, 2006:
     AOL Chief Tech Officer & 2 others “left”
September 12 2007:
Why personalize?


          80%
          want it

          Up to

          58%
          will pay
          more attention
          if they get it!
04   From Selling to Serving
05   From Impressions to New Connections
QR Codes




Each one of these MOBICODES link to a specific mobile site.
Quick Response (QR) Code for North West Airlines
QR-Codes - MAGGI On-pack Communication




       Inside Package




                           Outside Package
Outside Code to introduce MAGGI Recipe

 1st week   2nd week   3rd week
New Connections




   HKIA Program
06   From Old to New “Physics” of Marketing
August 23, 2004




A MAJOR MEDIA REVOLUTION HAS JUST OCCURRED…

Consumers Spent More to Reach Media Than Marketers Spent to Reach
Them. For years, the consumer went along with a model of intrusion
perpetuated by the networks, advertisers and ad agencies…

The consumer has decided to take over…

Consumers are willing to pay for personalized information and entertainment
that fits their interests.
Generated
User               Content
Distribution Power Growing




      You Tube: 58 Million monthly viewers*
Leverage Impacted of Viral


                       • Seen by and
                         estimated 500MM


               X         people globally

                       • Equivalent value
                         of $150MM+ in
Viral video              media
12 DigiMarketing Shifts
      From Traditional                  To DigiMarketing
1.    Viewers………………………………………… Participants
2.    Impressions……………………………………. Involvement
3.    Broadcast Mindset……………………………. Addressable Mindset
4.    Schedule-Driven………………………………. Time-shifted, Borderless
5.    Marketer-Driven………………………………..Consumer-Initiated
6.    Push Marketing…………………………………Opt-in and Share
7.    Traditional Media Planning……………………New Media Planning
8.    Managed PR……………………………………Digital Influence
9.    Integrated Marketing…………………………..Unified Marketing
10.   Data-Blind……………………………………….Data-Driven
11.   Post-Campaign………………………………….Real-time
12.   Partial ROI...…………………………………….Optimization
- End -

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12 Tenets of DigiMarketing (OgilvyOne)

  • 1. DigiMarketing Key Tenets of Digital Marketing May 2008
  • 2. From “Perpetual (Digital) Revolution” Together, hardware and software will be the catalyst for advances during the next 10 years that will far exceed changes of the last 30 years. Mr. Bill Gates, AWSJ, January 25, 2008
  • 4. Traditional Media Digital Media
  • 5. Traditional Media Digital Media
  • 6. Traditional Media Digital Media TV IPTV Radio Digital Radio Billboards Digital POS
  • 7.
  • 8.
  • 9. Traditional Media Digital Media US $455b US $55b 23% 6% Source: IBM, “Navigating the Media Divide” Study
  • 10. Traditional Media Digital Media ? The Cross-Over Point
  • 11. Why GM Gambled $1.5B On Digital Over the next three years, General Motors will shift half of its advertising budget to digital. Will that be enough to get the automobile manufacturer in gear? Michael Estrin is associate editor at iMediaConnection.
  • 12. Ongoing Confidence Gap 30% 25% 20% 15% The Marketing Confidence Gap 10% 5% 0% 2003 2004 2005 2006 2007 2008 (E) % Consumer Time Spent Online % Advertising Dollars Spent Online Source:Neo@Ogilvy
  • 13. digital will predominate
  • 14. Traditional DigiMarketing Marketing
  • 15. 01 From “New Media” to the New Mass Media (of One)
  • 16. Worldwide Today 0.9 b PC users 1.3 b internet users 1.3 b landline phones 1.4 b credit cards 1.5 b email boxes (0.8b) 1.5 b TVs 1.8 b active sms users 3. 0b mobile phone subscribers Communities Dominate Brands Business and marketing challenges for the 21st century By Tomi T Ahonen and Alan Moore
  • 17.
  • 18.
  • 21.
  • 22.
  • 23.
  • 24. ?
  • 25. “Radio in My Head”
  • 27. Mass Media of One (Addressability) - Unique address - Individual user behavior - Personal settings & preferences - Two-way – individual direct response - Contextual content Communities Dominate Brands Business and marketing challenges for the 21st century By Tomi T Ahonen and Alan Moore
  • 28.
  • 29. 02 From Targets to Participants
  • 30.
  • 31. Marketing Algorithm of Reach/Frequency
  • 33.
  • 34.
  • 35. From Mass to Personalization 03 (and the Privacy Paradox)
  • 36. Ease and Stress Ease and Frequency Stress
  • 37. Access and Restriction Unprecedented New Restrictions Access
  • 38. Tim Berners-Lee, BBC Interview, March 18, 2008: On personal data: “It’s mine – you can’t have it. If you want to use it for something, then you have to negotiate with me. I have to agree. I have to understand what I’m getting in return.”
  • 39.
  • 40. August 4, 2006: AOL released search records of 650,000 users over a 3-month period, 20 m searches August 7, 2006: they removed the file from their site August 9, 2006: New York Times identified & interviewed #4417749 August 22, 2006: AOL Chief Tech Officer & 2 others “left”
  • 42.
  • 43. Why personalize? 80% want it Up to 58% will pay more attention if they get it!
  • 44. 04 From Selling to Serving
  • 45.
  • 46.
  • 47. 05 From Impressions to New Connections
  • 48. QR Codes Each one of these MOBICODES link to a specific mobile site.
  • 49. Quick Response (QR) Code for North West Airlines
  • 50.
  • 51. QR-Codes - MAGGI On-pack Communication Inside Package Outside Package
  • 52. Outside Code to introduce MAGGI Recipe 1st week 2nd week 3rd week
  • 53. New Connections HKIA Program
  • 54. 06 From Old to New “Physics” of Marketing
  • 55. August 23, 2004 A MAJOR MEDIA REVOLUTION HAS JUST OCCURRED… Consumers Spent More to Reach Media Than Marketers Spent to Reach Them. For years, the consumer went along with a model of intrusion perpetuated by the networks, advertisers and ad agencies… The consumer has decided to take over… Consumers are willing to pay for personalized information and entertainment that fits their interests.
  • 56. Generated User Content
  • 57.
  • 58.
  • 59.
  • 60. Distribution Power Growing You Tube: 58 Million monthly viewers*
  • 61. Leverage Impacted of Viral • Seen by and estimated 500MM X people globally • Equivalent value of $150MM+ in Viral video media
  • 62.
  • 63. 12 DigiMarketing Shifts From Traditional To DigiMarketing 1. Viewers………………………………………… Participants 2. Impressions……………………………………. Involvement 3. Broadcast Mindset……………………………. Addressable Mindset 4. Schedule-Driven………………………………. Time-shifted, Borderless 5. Marketer-Driven………………………………..Consumer-Initiated 6. Push Marketing…………………………………Opt-in and Share 7. Traditional Media Planning……………………New Media Planning 8. Managed PR……………………………………Digital Influence 9. Integrated Marketing…………………………..Unified Marketing 10. Data-Blind……………………………………….Data-Driven 11. Post-Campaign………………………………….Real-time 12. Partial ROI...…………………………………….Optimization