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RightFax 10.6 Feature Pack 2
Updates, improvements and new features
OpenText ©2014 All Rights Reserved. 2
RightFax 10.6 Feature Pack 2
User Experience
Compatibility
Enterprise-Grade
Compliance and Security
Administration and Use
Redesigned Web Client
RightFax FaxUtil Improvements
User Experience
OpenText ©2014 All Rights Reserved. 4
Newly redesigned RightFax Web Client
 What mobile devices are supported? Apple IPhone,
Blackberry, Android, Windows mobile phones
 What tablets are supported? Apple IPad, Android-
enabled, Windows-based tablets
 What desktop (Windows and Mac) browsers are
supported? Internet Explorer, Chrome, Firefox and Safari
DESKTOP
MOBILE
DEVICES
TABLETS
OpenText ©2014 All Rights Reserved. 5
Newly redesigned RightFax Web Client
 Users can now send, receive, manage faxes on the go,
from anywhere in the world
OpenText ©2014 All Rights Reserved. 6
New functionality with RightFax Web Client
 Sign a document and fax it!
 Users can use their mobile
device, tablet or web browser
access for Web Client sign a
document
 On mobile and tablet devices,
users can use finger swipe to
sign a document, save as a new
fax, and send the fax right from
their device
 On the desktop web browser,
users use their mouse to add
their signature to any document,
save as a new fax and send the
fax from their desktop
OpenText ©2014 All Rights Reserved. 7
New functionality with RightFax Web Client
 Take a picture and fax it
 Users can take a picture from their mobile phone or tablet with
their device’s camera and send the picture as a fax
OpenText ©2014 All Rights Reserved. 8
New functionality with RightFax Web Client
 Comprehensive built-in Help tool
OpenText ©2014 All Rights Reserved. 9
New functionality with RightFax Web Client
OpenText ©2014 All Rights Reserved. 10
RightFax FaxUtil Improvements
 RightFax FaxUtil improvements include new functionality
and visibility when using the RightFax desktop client
 Users can place an image on a fax page
 Users can make freehand annotations on a fax page to draw
freehand notes or add signature and save the annotations to the fax
image
 When users create a cover sheet for a fax, they can preview the
cover sheet before faxing
 Users can view a completed time column in the fax list and
DID/DNIS information
OpenText ©2014 All Rights Reserved. 11
RightFax FaxUtil Improvements
 New “right-click” options
RightFax MFP Connector Enhancements
Compatibility
OpenText ©2014 All Rights Reserved. 13
RightFax MFP Connector Enhancements
 Fax Addressing Restriction options for HP, Xerox and
Ricoh Connectors
 Option 1: Confirm fax number by forcing users to retype
the fax number
OpenText ©2014 All Rights Reserved. 14
RightFax MFP Connector Enhancements
 Option 2: Choose a contact with fax number from the
phonebook
Sync Module updates
RightFax Connect Compatibility
Enterprise-Grade
OpenText ©2014 All Rights Reserved. 16
RightFax Sync Module updates
 Easier management of disabled users
 Users with changed Active Directory IDs can be updated
automatically in RightFax
 Prevent synchronization from creating duplicate user
accounts
Compliance and Security
Security features for RightFax FaxUtil and Web
Client
SSL connection to SQL
OpenText ©2014 All Rights Reserved. 18
Increased security
 Administrators can disable or hide the “Remember
Password” function so that users are forced to log into
FaxUtil with their password every time which increases
the security of FaxUtil to protect user’s account access.
Screenshot
OpenText ©2014 All Rights Reserved. 19
Increased security
 Improved security for Web Client: The RightFax
administrator can configure Web Client to end a user’s
session when the browser closes
 This will require users to log back into their RightFax Web Client
account when a new session is opened for increased security and
privacy
 SSL connection to SQL: When coupled with the
Encryption Module, which encrypts the fax images, the
connection to SSL SQL will also encrypt the fax
transactional metadata
Administration and Use
Migrating to RightFax 10.6 Feature Pack 2
Call blocking
Managing permissions and the RightFax server list
Fax database threads
Group administrators
Image directory
OpenText ©2014 All Rights Reserved. 21
Migrating to RightFax 10.6 Feature Pack 2
 New RightFax users or customers that migrate to
RightFax 10.6 Feature Pack 2 from a previous version:
 RightFax 10.6 Feature Pack 2 can be installed on a clean system
as a fresh install to immediately get an environment up to 10.6
Feature Pack 2, without first requiring interim upgrades
 This does not apply to in place upgrades to RightFax 10.6 Feature
Pack 2
 Call blocking supports multiple numbers
 Numbers can be blocked by area code, country code, prefixes and
other telephony codes in addition to specific line numbers
OpenText ©2014 All Rights Reserved. 22
RightFax Administration
 Managing permissions
 Managing the RightFax server list
 Automatic management of fax database threads, a
variable that is used to improve performance as a system
scales.
 Now, RightFax will increase or decrease the number of threads
needed for bandwidth automatically, which improves system
responsiveness
 Groups can have up to 9 alternate administrators
 Administrators can set up a second image directory so
that if the primary image directory is unavailable,
RightFax will seamlessly continue to function
OpenText ©2014 All Rights Reserved. 23
OpenText Information Exchange Roadmap
Proposed:In Progress:Delivered:
CY=Calendar Year
RightFax
 Enterprise Grade
 Microsoft Azure VM Support
 OpenText Archive Center
Integration
 Centralized licensing for Shared
Services
 Business Fax Number Database
 DocTransport Restriction Rules
 Migration Tool Improvements
 JITC certification
 SMS Via EasyLink
 Usability
 Detailed conversion reporting and
alerting
 Faster Admin Mode
 Unique IDs for Split Faxes
 RightFax Connect
 Connect Job ID in FaxUtil
 Billing Improvements
 Enterprise Grade
 Active directory sync improvements
 Fax archiving enhancements
 Image Directory Replication
 SSL SQL connectivity
 Multiple Group Admins
 Usability
 Sign a fax image
 Updated Web Client
 Constraints on MFP phone number entry
 Improved notifications
 DID/DNIS data display in FaxUtil
 OCR info in fax history
 Russian Localization
 Disallow phonebook creation permission
 Coversheet preview
 Fax Completion Time display
 User permission admin report
 Standards
 Italtel certification
 Installer updates
 RightFax Connect
 Proxy server support
 Cross Product API
 RightFax WebAPI SDK Docs
 RightFax Healthcare Direct
 Enterprise Grade
 Windows 8.1 Support
 Windows 2012 R2 Support
 Lotus 9.0 Support
 Usability
 Web Services API improvements
 Web Based RightFax Reporting
Tool
 Windows 2012 Terminal Services
 RightFax Connect
 Billing Improvements
 Portal Improvements
 EMEA Data Sovereignty
 Proxy Server Support
 Performance Improvements
 Cross Product API
 Implement new Web Services API
April 2016August 2015August 2014
RightFax FutureRightFax 10.6 FP2RightFax 10.6 FP1
OpenText ©2014 All Rights Reserved. 24
OpenText ©2014 All Rights Reserved. 25

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RightFax 10.6 Feature Pack 2

  • 1. RightFax 10.6 Feature Pack 2 Updates, improvements and new features
  • 2. OpenText ©2014 All Rights Reserved. 2 RightFax 10.6 Feature Pack 2 User Experience Compatibility Enterprise-Grade Compliance and Security Administration and Use
  • 3. Redesigned Web Client RightFax FaxUtil Improvements User Experience
  • 4. OpenText ©2014 All Rights Reserved. 4 Newly redesigned RightFax Web Client  What mobile devices are supported? Apple IPhone, Blackberry, Android, Windows mobile phones  What tablets are supported? Apple IPad, Android- enabled, Windows-based tablets  What desktop (Windows and Mac) browsers are supported? Internet Explorer, Chrome, Firefox and Safari DESKTOP MOBILE DEVICES TABLETS
  • 5. OpenText ©2014 All Rights Reserved. 5 Newly redesigned RightFax Web Client  Users can now send, receive, manage faxes on the go, from anywhere in the world
  • 6. OpenText ©2014 All Rights Reserved. 6 New functionality with RightFax Web Client  Sign a document and fax it!  Users can use their mobile device, tablet or web browser access for Web Client sign a document  On mobile and tablet devices, users can use finger swipe to sign a document, save as a new fax, and send the fax right from their device  On the desktop web browser, users use their mouse to add their signature to any document, save as a new fax and send the fax from their desktop
  • 7. OpenText ©2014 All Rights Reserved. 7 New functionality with RightFax Web Client  Take a picture and fax it  Users can take a picture from their mobile phone or tablet with their device’s camera and send the picture as a fax
  • 8. OpenText ©2014 All Rights Reserved. 8 New functionality with RightFax Web Client  Comprehensive built-in Help tool
  • 9. OpenText ©2014 All Rights Reserved. 9 New functionality with RightFax Web Client
  • 10. OpenText ©2014 All Rights Reserved. 10 RightFax FaxUtil Improvements  RightFax FaxUtil improvements include new functionality and visibility when using the RightFax desktop client  Users can place an image on a fax page  Users can make freehand annotations on a fax page to draw freehand notes or add signature and save the annotations to the fax image  When users create a cover sheet for a fax, they can preview the cover sheet before faxing  Users can view a completed time column in the fax list and DID/DNIS information
  • 11. OpenText ©2014 All Rights Reserved. 11 RightFax FaxUtil Improvements  New “right-click” options
  • 12. RightFax MFP Connector Enhancements Compatibility
  • 13. OpenText ©2014 All Rights Reserved. 13 RightFax MFP Connector Enhancements  Fax Addressing Restriction options for HP, Xerox and Ricoh Connectors  Option 1: Confirm fax number by forcing users to retype the fax number
  • 14. OpenText ©2014 All Rights Reserved. 14 RightFax MFP Connector Enhancements  Option 2: Choose a contact with fax number from the phonebook
  • 15. Sync Module updates RightFax Connect Compatibility Enterprise-Grade
  • 16. OpenText ©2014 All Rights Reserved. 16 RightFax Sync Module updates  Easier management of disabled users  Users with changed Active Directory IDs can be updated automatically in RightFax  Prevent synchronization from creating duplicate user accounts
  • 17. Compliance and Security Security features for RightFax FaxUtil and Web Client SSL connection to SQL
  • 18. OpenText ©2014 All Rights Reserved. 18 Increased security  Administrators can disable or hide the “Remember Password” function so that users are forced to log into FaxUtil with their password every time which increases the security of FaxUtil to protect user’s account access. Screenshot
  • 19. OpenText ©2014 All Rights Reserved. 19 Increased security  Improved security for Web Client: The RightFax administrator can configure Web Client to end a user’s session when the browser closes  This will require users to log back into their RightFax Web Client account when a new session is opened for increased security and privacy  SSL connection to SQL: When coupled with the Encryption Module, which encrypts the fax images, the connection to SSL SQL will also encrypt the fax transactional metadata
  • 20. Administration and Use Migrating to RightFax 10.6 Feature Pack 2 Call blocking Managing permissions and the RightFax server list Fax database threads Group administrators Image directory
  • 21. OpenText ©2014 All Rights Reserved. 21 Migrating to RightFax 10.6 Feature Pack 2  New RightFax users or customers that migrate to RightFax 10.6 Feature Pack 2 from a previous version:  RightFax 10.6 Feature Pack 2 can be installed on a clean system as a fresh install to immediately get an environment up to 10.6 Feature Pack 2, without first requiring interim upgrades  This does not apply to in place upgrades to RightFax 10.6 Feature Pack 2  Call blocking supports multiple numbers  Numbers can be blocked by area code, country code, prefixes and other telephony codes in addition to specific line numbers
  • 22. OpenText ©2014 All Rights Reserved. 22 RightFax Administration  Managing permissions  Managing the RightFax server list  Automatic management of fax database threads, a variable that is used to improve performance as a system scales.  Now, RightFax will increase or decrease the number of threads needed for bandwidth automatically, which improves system responsiveness  Groups can have up to 9 alternate administrators  Administrators can set up a second image directory so that if the primary image directory is unavailable, RightFax will seamlessly continue to function
  • 23. OpenText ©2014 All Rights Reserved. 23 OpenText Information Exchange Roadmap Proposed:In Progress:Delivered: CY=Calendar Year RightFax  Enterprise Grade  Microsoft Azure VM Support  OpenText Archive Center Integration  Centralized licensing for Shared Services  Business Fax Number Database  DocTransport Restriction Rules  Migration Tool Improvements  JITC certification  SMS Via EasyLink  Usability  Detailed conversion reporting and alerting  Faster Admin Mode  Unique IDs for Split Faxes  RightFax Connect  Connect Job ID in FaxUtil  Billing Improvements  Enterprise Grade  Active directory sync improvements  Fax archiving enhancements  Image Directory Replication  SSL SQL connectivity  Multiple Group Admins  Usability  Sign a fax image  Updated Web Client  Constraints on MFP phone number entry  Improved notifications  DID/DNIS data display in FaxUtil  OCR info in fax history  Russian Localization  Disallow phonebook creation permission  Coversheet preview  Fax Completion Time display  User permission admin report  Standards  Italtel certification  Installer updates  RightFax Connect  Proxy server support  Cross Product API  RightFax WebAPI SDK Docs  RightFax Healthcare Direct  Enterprise Grade  Windows 8.1 Support  Windows 2012 R2 Support  Lotus 9.0 Support  Usability  Web Services API improvements  Web Based RightFax Reporting Tool  Windows 2012 Terminal Services  RightFax Connect  Billing Improvements  Portal Improvements  EMEA Data Sovereignty  Proxy Server Support  Performance Improvements  Cross Product API  Implement new Web Services API April 2016August 2015August 2014 RightFax FutureRightFax 10.6 FP2RightFax 10.6 FP1
  • 24. OpenText ©2014 All Rights Reserved. 24
  • 25. OpenText ©2014 All Rights Reserved. 25

Editor's Notes

  1. Managing permissions: Users can be either allowed or prevented from creating or editing phonebooks. Users can also be allowed or restricted from granting delegate access. Managing the RightFax server list: The RightFax server list can be arranged with drag-and-drop sorting, exported to multiple administrators, and imported by administrators for consistent server management across multiple locations. Administrators can include customized ISDN Calling Party information with SIP or H.323 FoIP calls. Fax database threads, a variable that is used to improve performance as a system scales, are managed automatically. Now, RightFax will increase or decrease the number of threads needed for bandwidth automatically, which improves system responsiveness. In Enterprise Fax Manager, a new description field is available in user accounts where administrators can add notes regarding a user account Groups can have up to 9 alternate administrators. For large organizations, there may be a large number of administrators that handle a given group. The number of allowed RightFax administrators increases from one to up to 9 alternate administrators for a given group.