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Re-keying of data
Paper based approval
processes
Capturing time / costs
against projects
No visibility of WIP
Lack of system
integration
Poor visibility of
available resources
No central source of
project information
Poor purchasing
processes
Business challenges
23
35
31
38
21
62
55
45
62%identified ‘capturing
time/costs against
projects’ as their
biggest challenge
48%lack the necessary
visibility over data to
keep their projects
under control
66%
TOP3
identified level of
support as the
primary factor for
new software
decisions.
features project
professionals
expect from their
software are
reliability, ease of
use and ease of
integration
The 3 most important requirements
Lacking visibility
Key factors in new software decisions
33
43
54
34
WIP
mgmnt
Capture of
project costs
Access to real-time
information
41
35
24
31
26
19
24
Management
report production
Resource planning
and forecasting
Timesheet capture
and approval
Visibility of profitability
and approval
Expense management
/ recharging
Accuracy or
ease of billing
Purchase
to payment
Income
recognition
What could be improved?
HR &
payroll
Resource
forecasting
Project
control
Scheduling
& milestones
Time recording and
resource utilisation
Expenses
Integrated
billing
Credit
control
Document
automation
54%feel that capture of
project costs could
be improved with
their organisation
A 2013 survey asked 100 UK project and service based organisations their
thoughts on the key challenges and pain points faced when running projects.
LESSON 1
The rising importance of
software integration
With a multitude of processes
with each project, software
needs to slot into working
practices quickly and easily.
Cross-departmental integration
needs to be considered,
including increased visibility
over HR, payroll, credit control
and document automation data,
plus improving resource
allocation and purchase to
payment process.
LESSON 2
Find true value in numbers
Software that places measurable
values through every step of a
project opens up opportunities
to streamline processes, whilst
reducing inefficiencies.
Rewarding and incentivising
project teams becomes easier
using this data, to identify top
performers and drive employee
engagement and project
productivity.
LESSON 3
Visible projects are happy
projects
Software that allows visibility
over projects, accessing vital
information is instant, key
stakeholders can take early
action over problem projects
and performance can be
analysed at any stage. Ensuring
project delivery matches
expectations can only result in
happy clients.
LESSON 4
See physical documents as a
project enemy
Automating document
management can eliminate
rekeying, clerical errors, chasing
of handover documents and the
need to re-request client
information. Each time
documents are amended or
created, the latest information is
also made instantly available to
all project stakeholders too.
LESSON 5
You’re not alone
When investigating new
software vendors, to succeed…
seek advice about the best
practice methods for
implementing a project
management software system
that really suits both your
immediate and long term
business needs.
74
9
41
50
15
23 25 27
56
Proven
implementation
methodology
Level of support
offered
Cost of solution
Heavy investment
in R&D
Direct relationship
with the system author
Recommendations
endorsements from
existing users
Proven industry
expertise
Ability to offer
end to end
finance / project
accounting
10
46
56
34
2048
66
50
PROJECT LESSONS
TO TAKE INTO 2014
A project management software survey
Returnon
investment
Automationof
processes
Easeof
integration
Flexibility
Accessibility
Easeofuse
Scalability
Security
Reliability
13
43
48
32
37
21
18
17
36
FOR MORE INFORMATION ABOUT ACCESS VISIT
WWW.THEACCESSGROUP.COM

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5 lessons for projects and services

  • 1. Re-keying of data Paper based approval processes Capturing time / costs against projects No visibility of WIP Lack of system integration Poor visibility of available resources No central source of project information Poor purchasing processes Business challenges 23 35 31 38 21 62 55 45 62%identified ‘capturing time/costs against projects’ as their biggest challenge 48%lack the necessary visibility over data to keep their projects under control 66% TOP3 identified level of support as the primary factor for new software decisions. features project professionals expect from their software are reliability, ease of use and ease of integration The 3 most important requirements Lacking visibility Key factors in new software decisions 33 43 54 34 WIP mgmnt Capture of project costs Access to real-time information 41 35 24 31 26 19 24 Management report production Resource planning and forecasting Timesheet capture and approval Visibility of profitability and approval Expense management / recharging Accuracy or ease of billing Purchase to payment Income recognition What could be improved? HR & payroll Resource forecasting Project control Scheduling & milestones Time recording and resource utilisation Expenses Integrated billing Credit control Document automation 54%feel that capture of project costs could be improved with their organisation A 2013 survey asked 100 UK project and service based organisations their thoughts on the key challenges and pain points faced when running projects. LESSON 1 The rising importance of software integration With a multitude of processes with each project, software needs to slot into working practices quickly and easily. Cross-departmental integration needs to be considered, including increased visibility over HR, payroll, credit control and document automation data, plus improving resource allocation and purchase to payment process. LESSON 2 Find true value in numbers Software that places measurable values through every step of a project opens up opportunities to streamline processes, whilst reducing inefficiencies. Rewarding and incentivising project teams becomes easier using this data, to identify top performers and drive employee engagement and project productivity. LESSON 3 Visible projects are happy projects Software that allows visibility over projects, accessing vital information is instant, key stakeholders can take early action over problem projects and performance can be analysed at any stage. Ensuring project delivery matches expectations can only result in happy clients. LESSON 4 See physical documents as a project enemy Automating document management can eliminate rekeying, clerical errors, chasing of handover documents and the need to re-request client information. Each time documents are amended or created, the latest information is also made instantly available to all project stakeholders too. LESSON 5 You’re not alone When investigating new software vendors, to succeed… seek advice about the best practice methods for implementing a project management software system that really suits both your immediate and long term business needs. 74 9 41 50 15 23 25 27 56 Proven implementation methodology Level of support offered Cost of solution Heavy investment in R&D Direct relationship with the system author Recommendations endorsements from existing users Proven industry expertise Ability to offer end to end finance / project accounting 10 46 56 34 2048 66 50 PROJECT LESSONS TO TAKE INTO 2014 A project management software survey Returnon investment Automationof processes Easeof integration Flexibility Accessibility Easeofuse Scalability Security Reliability 13 43 48 32 37 21 18 17 36 FOR MORE INFORMATION ABOUT ACCESS VISIT WWW.THEACCESSGROUP.COM