Telaffects Presentation

1. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
Leveraging a Proven Process
to Generate Predictable Results
Presented by
James E. Kraynik
Senior Vice President
407.936.3130 ext.1150 Office
321.229.2724 Mobile
James.kraynik@telaffects.com
www.telaffects.com

2. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED 1
Telaffects is a B2B “Pipeline
Development” Specialty Firm
TELAFFECTS DOES NOT
INFLUENCE – IT AFFECTS
B2B SALES
With over 20 years of B2B sales and one-to-one
dialogue experience, TelAffects has developed a
proprietary Affect model, which leverages a
specific tool set. This model is applied to lists of
prospects and ultimately creates a vital steady flow
of healthy business opportunities to our clients.
Sales isn’t about influencing behavior, it is about
affecting behavior. Everything we have developed –
everything we do – is focused on creating Affect.
TelAffects has managed 1000’s of lead generation
campaigns across a host of industries and verticals.
In every case, a positive Affect has been
generated.
AFFECT
Both Influence & Affect mean to
have an effect upon a person’s
behavior, thinking or feelings. And
influence and affect may both be
used of things that tend to respond
to outside stimuli or actions. But,
Influence is usually used in this
sense of intangible forces, and affect
of physical ones.

3. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED 2
TelAffects Acts as the Middleware Between
Our Clients Marketing and Sales Functions
THE FIFTH GENERATION
IS THE INTEGRATED
DEMAND WATERFALL:
TeleQualifing Inbound and Marketing Automation Demand Creation
Targeted Account Based Outbound Lead Generation and Appointment Setting
Marketing
DEMAND
CREATION
Lead Generation
DEMAND
CREATION
Opt-In Validation
Lead Scoring
Nurturing
TelAffects
TELEMARKETING
Qualification/Validation
BANT
Lead Generation
Outbound Account Based
Campaigns
Sales
FIELD OR INSIDE SALES
Conversion
CRM Technology SalesForce Microsoft Dynamics Sales Logix LeadMaster
MQL TQL SAL SQL

4. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED 3
Flexibility to Meet Our Clients’ Needs
SOLUTIONS
• Field Sales Team Pipeline
Development
• Inside Sales Team Pipeline
Development
• Hybrid Lead Generation and
Appointment Setting Campaigns
• Customized Telesales and Account
Management Campaigns
PRODUCTS
• Data Development
• Account Profiling
• Event Follow Up and Support
• Lead Generation
• Appointment Setting
• Telesales
• Customer Development and Management
• Professional Services

5. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED 4
Our Experience Is Based on Executing
Campaigns Across Multiple Verticals and Industries

6. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
The Ability to Match Our Experience with
Your Specific Market
5
INDUSTRIES
• Financial Services
• Insurance
• Technology
• Healthcare
• Energy
• Business Services
• Professional Services
• Communication
COMPANY
SIZE
• Enterprise
• Large Market
• Middle Market
FUNCTIONAL
AREA
• Operations
• Finance
• Legal
• HR
• Technology
• Marketing
• Sales
FUNCTIONAL
TITLES
• C-Suite
• EVP & SVP
• VP and Director
• Manager
• Owner
PRACTICE
GROUPS
• Technology
• Technology Solutions
• Healthcare
• Integrated Demand
Waterfall
• Financial Services
• SMB

7. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
Why TelAffects? Thought Leadership and
True Differentiation
6
CUSTOMER
ACQUISITION
OPERATIONAL
EXCELLENCE
THE TELAFFECTS
“AFFECT
METHODOLOGY”
PERFORMANCE
ENGINEERING
FUNCTIONALITY
Performance
Focused
Science Driving
Productivity
Skill Driving
Performance
Analytics
Knowledge Based
Decision Making
Intelligent
Queuing
Consultative
Engagement

8. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED 7
Operational Excellence –
The Building Blocks of a First Class Inside Sales Center
PEOPLE
• Hiring and a Competitive
Compensation Structure
• Consultative Selling Training
• Career Development
PROCESS
• Goal Setting and Motivation
• Broad Skill Development
• Individual Skill Development
• Coaching Sessions
• KPI’S
• Balanced Scorecard
• Client Onboarding and
Implementation
TECHNOLOGY
• Ease of Use CRM
• Integrated Telephony
• Call Monitoring and
Recording
• Multi Platform Reporting

9. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
The TelAffects “Affect Methodology”
8
DEMAND CREATION
QUALIFICATION
VALIDATION
EDUCATION
NURTURING
MOTIVATION
TRANSFER
MARKET
IDENTIFICATION
• Customer
Segmentation
• Knowledge Based
Campaigns
• Outbound,
Inbound &
Digital
Engagement
RULES BASED
ENGAGEMENT
• Block of Work
Data Management
• Pass Management
SIX STAGE
SALES PROCESS
• Account
Validation
• Contact
Validation
• Opening
• Needs Dialog
• Solution Dialog
• Close
CONSULTATIVE
SELLING
SKILLSET
• Structured
Voicemail
• Knowledge Based
Collateral
Distribution
• Solutions Based
Positioning
• Multiple Decision
Maker Engagement
• Multiple Decision
Maker Persona’s
• Pipeline Visibility
• Dynamic Queuing
• Account Profiling

10. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
• A team of professionals with a variety of
functional experience and focus including:
Sales Engineer, Business Analyst, Marketing
Manager and an External Subject
Matter Expert
• Integrated tools for supporting a
combination of Six Sigma, Lean Sigma,
Human Sigma and Balanced Scorecard
methodologies – as they specifically apply
to contact center, sales, marketing and
account management operations
• Integrated with multiple systems including
operational, infrastructure and
CRM systems
• Option to integrate with client specific
additional data sources
• Support for operational, campaign, financial
and market analysis needs
Performance Engineering
9

11. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
TelAffects Provides Market, Campaign and
Opportunity Level Reporting for Our Clients
10
MARKET
Data Integration from
TelAffects back to our Clients’
CRM system
CAMPAIGN
Weekly report reviewed
with our operations and
account team
OPPORTUNITY
Account profile distributed to
our Clients’ management team
and directly to the designated
sales representative
• Weekly automated data transfers keep
our Clients’ CRM system up to date
• End of campaign results provides
visibility for ROI calculations, campaign
analysis and knowledge to leverage on
future programs
• Information updates of all Account,
Contact, Engagement, and Business
Intelligence captured during
the campaign
• A straightforward analysis of the
previous weeks productivity,
performance, successes, opportunities
and customer insights
• The report includes an Executive
Summary, Performance Metrics, a
Pipeline Snapshot, a Data Development
report and various Business Intelligence
charts and dashboards
• An inclusive document illustrating all of
the information gathered from multiple
contacts at a specific account
• The in-depth report includes all Account
demographics, all Contacts that have
been identified and verified, the Business
Intelligence captured during the
engagements, a historical view of all
previous calls (outbound/inbound) and
email correspondence including
collateral, along with a detailed
description of the qualified opportunity

12. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
CASE STUDY 1
Financial Services – Outbound Account Based
Appointment Setting Campaign
11
PROFILE
─ Investment company providing outsourced investment management
solutions, outsourced Chief Investment Officer capabilities, hedge fund
offerings and private placement investment opportunities
PROSPECTS
─ Commercial organizations with pension assets ranging from 50 million
to 2.0 billion
─ Endowments and Foundations with assets under management ranging
from 25 million to 250 million
─ Targeted CFO and Executive Directors
RESULTS
─ 123% of productivity goal
─ 86% of decision maker engagement goal
─ 134% of appointment goal
─ 109% of branded messaging goal
─ 176% of collateral distribution goal
AFFECT
─ Client converted to a new CRM and utilized the TelAffects
developed data as their primary market data for ongoing demand
creation marketing campaigns
─ A new sales structure was established coordinating the TelAffects
appointment setting campaign with the Regional Vice Presidents actual
sales pipeline to ensure that the organization was engaging it’s entire
market on a controlled timeline
─ Improved the number of new opportunities flowing into sales pipeline
by 60%
12,752
370
4,246
1,141
58
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Activities Decision
Maker Dialogs
Branded
Messages
Collateral
Distribution
Appointments
KEY PERFORMANCE METRICS
964
728
59 20
0
200
400
600
800
1000
1200
New Contacts
Added
Contacts
Validated
Contacts in Active
Pipeline
Appointments
NEW DECISION MAKERS ADDED
TO THE DATA

13. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
CASE STUDY 2
Technology – Inbound Lead Tele Qualification Campaign
12
PROFILE
─ Technology company providing storage and virtualization solutions
PROSPECTS
─ Enterprise, Large Market and Middle Market customers
─ Leads generated from 300 ongoing marketing and
product campaigns
─ Campaigns include online, event, seminar, webinar and road shows
─ Targeted CTO and Senior IT Directors
RESULTS
─ 100% of productivity SLA’s met
─ 110% of Lead Conversion Rate
─ 2,287 Leads transferred to the internal and field sales team
AFFECT
─ Client was able to establish SLA’s integrating the Product Groups,
Marketing, TelAffects, their Inside Sales Team, and Field Sales Team
─ Client gained insight into their % of bad data, % of existing clients
searching for new solutions and the Lead Conversion Rate by
individual product and marketing campaign
─ Doubled sales adoption rates
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 0 1 100% 100% 0 0% 1 0% 0 1
513 0 0 13 5 28 65 0 0 182 2 112 4 1 0 17 0 12 29 0 48 518 518 188 330 18% 36% 42 13% 165 56% 93 60
26081 93 65 1761 166 195 260 150 17 12384 61 4672 671 27 102 2336 0 273 2364 35 711 26343 26239 12744 13599 7% 40% 4385 32% 2464 18% 455 984
18 0 0 1 0 0 0 0 0 11 0 3 0 0 0 3 0 0 0 0 0 18 18 11 7 0% 0% 1 14% 0 0% 0 0
358 0 0 13 3 17 24 2 1 132 2 96 6 0 0 25 1 4 30 1 7 364 364 136 228 5% 7% 46 20% 65 63% 41 11
3749 2 14 123 30 163 247 14 2 1904 15 454 71 4 0 228 1 58 223 10 216 3779 3777 1953 1826 15% 33% 364 20% 829 49% 410 274
12 0 0 0 0 0 1 0 0 0 0 5 0 0 0 2 0 1 3 0 0 12 12 0 12 8% 50% 3 25% 2 50% 1 1
418 0 3 19 12 1 2 1 0 238 2 38 23 2 0 50 0 0 11 0 37 439 439 255 184 20% 45 31 17% 82 4% 3 37
2145 0 4 76 11 116 200 9 2 957 4 361 38 4 0 96 0 47 133 3 90 2151 2151 976 1175 12% 26% 220 19% 517 61% 316 137
8867 1 38 147 72 164 188 43 4 4687 25 1581 277 12 0 885 1 119 342 21 328 8935 8934 4810 4125 11% 36% 537 13% 1245 28% 352 447
2038 0 15 50 23 26 14 11 3 358 24 840 75 3 3 267 0 58 132 3 171 2076 2076 402 1674 14% 56% 196 12% 412 10% 40 229
58 0 0 1 0 0 0 0 0 43 0 0 1 0 0 5 0 3 1 0 6 60 60 43 17 53% 90% 2 12% 10 0% 0 9
2139 0 12 70 20 60 36 15 3 995 4 400 47 6 30 221 0 38 140 5 60 2152 2122 1063 1089 9% 34% 228 21% 288 33% 96 98
46396 96 151 2274 342 770 1037 245 32 21891 139 8562 1213 59 135 4125 3 613 3408 78 1674 46847 46711 22581 24266 9% 38% 6055 25% 6079 30% 1807 2287
STATUS BY EVENT TYPE
Lunch-n-learn
Online
Online NE
Relationship Building
Seminar
Sponsorship
Telemarketing
TOTL
Tradeshow HT
Tradeshow LT
Tradeshow LT NE
Webcast/Webinar
Grand Total
LoadedRecords
ClientException
CollectionInProgress
ContactNoLongerThere
ContactReached
CurrentClient
CurrentlyWorkingwithSalesperson
DNC
Duplicate
InProgress
Lost
MaxAttempt
NoInterest
PresentationInProgress
ReadytoCall
ReferredtoAnotherContact
SalesPending
SpecialInterest/Inquiry
Unreachable
ContactLost
Won/MQLs
TotalRecords
RecordsAttempted
InProgressRecords
CompletedRecords
ConversionWinsCompletes
ConversionWinsDialogs
BadDataTotal
BadDataCompletes
BusinessDialogsTotal
KnownBusinessDialogs
NumberofKnownBusiness
DeliveredtoSDRs
Event Type
STATUS BY LEAD SOURCE
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 0 1 100% 100% 0 0% 1 0% 0 1
313 0 0 48 2 4 2 2 0 220 1 0 3 0 0 24 0 1 8 0 3 318 318 222 96 4% 25% 58 60% 16 38% 6 4
6307 2 20 221 56 284 454 26 5 2889 26 1023 122 11 0 396 2 105 391 12 324 6369 6367 2978 3391 13% 30% 645 19% 1416 52% 738 429
1054 0 2 27 5 42 88 0 0 626 0 71 24 1 0 39 0 14 41 2 75 1060 1060 634 426 22% 36% 68 16% 256 51% 130 92
10797 1 52 194 95 189 199 54 7 4956 48 2393 349 14 3 1140 1 180 472 24 504 10905 10905 5151 5754 12% 41% 728 13% 1655 23% 388 684
2139 0 12 70 20 60 36 15 3 995 2 400 47 6 30 211 0 38 140 5 60 2152 2122 1063 1086 9% 34% 228 21% 288 33% 96 98
12393 0 41 1049 73 51 61 67 8 5339 32 2633 284 13 41 1255 0 136 1223 19 227 12552 12511 5507 7045 5% 39% 2347 33% 937 12% 112 363
177 0 1 3 0 1 2 0 0 122 0 0 6 1 27 12 0 0 0 0 5 180 153 151 29 17% 31% 3 10% 16 19% 3 5
525 0 0 23 3 3 2 15 2 221 1 94 33 0 4 43 0 3 62 3 15 527 522 228 299 6% 29% 102 34% 63 8% 5 18
12686 93 23 639 88 136 193 66 7 6493 27 1944 345 13 30 1005 0 133 1070 13 461 12779 12748 6647 6132 10% 41% 1875 31% 1432 23% 329 594
5 0 0 0 0 0 0 0 0 0 0 4 0 0 0 0 0 0 1 0 0 5 5 0 5 0% 0% 1 20% 0 0% 0 0
46396 96 151 2274 342 770 1037 245 32 21891 139 8562 1213 59 135 4125 3 613 3408 78 1674 46847 46711 22581 21266 9% 38% 6055 25% 6079 30% 1807 2287
3rd Party list Intelligence
Event-High Touch
Event – Seminars
Event – Trade Shows
Event – Webcast
Media – Content Syndication
Other – Telemarketing
Search – Paid
Website – Featured Content
Website – netapp.com
Grand Total
Lead Source
46396 451 46847 46711 24167 6079 1674 613 2287 28% 38%
InquiriesDeliveredto
TelAffects
Total
RecordsAddedto
Database
TotalContacts
Totalcontacts
attempted
CompletedRecords
Connects(engaged
contact/dialogs)
MQL
Inquiry
MQL+Inquiry
deliveredtoSDR
Conversion
(MQL/Dialogs)
Conversion(MQLs+
Inquiries/Dialogs)
Week Ending

14. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
CASE STUDY 3
Healthcare – Outbound Account Based Appointment
Setting Campaign
13
PROFILE
─ Healthcare company providing highly trained ICD-10 Coder
PROSPECTS
─ Large and Mid-Tier Hospitals
─ Targeted Medical Staffing and Coding Directors
RESULTS
─ 271 Qualified Appointments Scheduled Year-to-Date
─ Dialog/Win Conversion Rate 28%
AFFECT
─ Client was able to establish SLA’s integrating the Product Groups,
Marketing, TelAffects, and Field Sales Team
─ Client expanded campaigns to support 3 additional product lines
acquired through company mergers
─ Generated over $3.0 million dollars in new revenue
─ One new hospital client generated which funded the entire
campaign for a year
─ An appointment secured led to the largest hospital client in
their history
Accounts
Delivered to
TelAffects
Exceptions &
Holds
Records Added
to Datbase
Callable
Universe
Number of
Accounts not
Attempted
Total Account
Attempted
In Progress
Records Not
Engaged
Non Callable
Records (Bad
Data)
Percent of Bad
Data (bad
data/accounts
attempted)
6790 20 25 6815 153 6647 1395 4239 62%
DATA VERIFICATION STAGES
Accounts in
Dialog Stages
Dialog
Conversion Rate
(dialogs/
attempted)
No Interest
Known
Business
Pipelined
Accounts
Special Interest Wins
Conversion
(Wins/
Dialogs)
985 15% 46 166 482 18 21 28%
DIALOG STAGES
Completed
Records
Pass One Pass Two Pass Three Pass Four Pass Five
4756 98% 92% 87% 81% 78%
PASS MANAGEMENT

15. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
CASE STUDY 3
Healthcare – Outbound Account Based Customer
Acquisition Campaign
14
PROFILE
─ Healthcare company providing a cloud based solution that enables
healthcare organization to transmit medical records in a
secure environment
PROSPECTS
─ Small and Mid-Tier practice groups that transmit high volume
medical records with their regional hospital systems
─ Target the person responsible for the Heath Information
Management and Records
RESULTS
─ YTD - 718 Wins which generated over 1,200 new practice
enrollments (sales)
─ Dialog/Win conversion rate of 58%
AFFECT
─ Client was able to convert their sales support personnel to an
account management and account usability function
─ Client was able to illustrate the success of the enrollment process to
various hospital systems providing additional cross sell opportunities
and partnership agreements
─ Expanded the targeted customer base from Long Term Care
Facilities to a broad range of clinics and practices significantly
expanded their potential customer base
Accounts
Delivered to
TelAffects
Exceptions &
Holds
Records Added
to Database
Callable Universe
Number of
Accounts Not
Attempted
Total Account
Attempted
In Progress
Records Not
Engaged
Non Callable
Records
(Bad Data)
Percent of Bad
Data
(bad data/accounts completed)
927 0 69 996 0 996 473 314 32%
66 0 88 154 1 154 15 13 8%
767 4 16 779 498 265 232 22 8%
1964 19 59 2042 0 2042 1191 284 14%
349 0 2 351 0 351 308 13 4%
422 0 17 439 0 439 344 17 4%
16 0 0 16 0 16 13 3 19%
253 0 22 275 0 275 147 34 12%
85 0 2 87 0 87 38 15 17%
91 0 9 100 0 100 45 12 12%
3 0 0 3 0 3 1 0 0%
159 0 3 162 0 162 95 32 20%
DATA VERIFICATION STAGES
Accounts in Dialog
Stages
Dialog Conversion
Rate
(dialogs/attempted)
No Interest Known Business Pipelined Accounts Special Interest Wins Conversion
(Wins/Dialogs)
209 21% 35 1 41 0 131 63%
126 82% 4 0 14 0 108 86%
11 4% 1 0 7 0 3 27%
567 28% 105 10 142 0 310 55%
30 9% 5 6 9 0 10 33%
78 18% 6 1 20 0 51 65%
0 0% 0 0 0 0 0 0%
94 34% 9 3 26 0 56 60%
34 39% 7 4 8 0 15 44%
43 43% 8 0 10 0 25 58%
2 67% 0 0 1 0 1 50%
35 22% 5 4 18 0 8 23%
DIALOG STAGES
Completed Records Pass One Pass Two Pass Three Pass Four Pass Five
481 100% 100% 98% 62% 5%
125 99% 96% 89% 86% 41%
26 35% 1% 0% 0% 0%
709 100% 99% 96% 43% 7%
34 100% 5% 0% 0% 0%
75 100% 99% 6% 1% 1%
3 100% 100% 0% 0% 0%
102 100% 96% 93% 89% 86%
41 100% 100% 100% 100% 56%
45 100% 100% 100% 21% 7%
1 100% 0% 0% 0% 0%
49 100% 96% 52% 10% 3%
PASS MANAGEMENT
Campaign
Inofile Virginia 2015
Inofile IODL1
Inofile LTPAC South Louisiana
Inofile MRO L2
Inofile MRO Chester County L2
Inofile MRO St Joe L2
Inofile SLUCareTop cc L1
Inofile Ochsner/TOC cc L1
Inofile SSLouisiana cc L2
Inofile SSMTop ccL1
Inofile Dickinson CC L1
Inofile TRHS CC L2
Campaign
Inofile Virginia 2015
Inofile IODL1
Inofile LTPAC South Louisiana
Inofile MRO L2
Inofile MRO Chester County L2
Inofile MRO St Joe L2
Inofile SLUCareTop cc L1
Inofile Ochsner/TOC cc L1
Inofile SSLouisiana cc L2
Inofile SSMTop ccL1
Inofile Dickinson CC L1
Inofile TRHS CC L2
Campaign
Inofile Virginia 2015
Inofile IODL1
Inofile LTPAC South Louisiana
Inofile MRO L2
Inofile MRO Chester County L2
Inofile MRO St Joe L2
Inofile SLUCareTop cc L1
Inofile Ochsner/TOC cc L1
Inofile SSLouisiana cc L2
Inofile SSMTop ccL1
Inofile Dickinson CC L1
Inofile TRHS CC L2

16. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
JAMES KRAYNIK
SENIOR VICE PRESIDENT
Responsible for developing TelAffects’ solution offerings
and client performance
25 years experience
Industry experience includes Business Services, Financial
Services, Technology and VP Product and Business
Development PRC B2B
Leaderships roles including product development and
marketing, sales management and business development
TelAffects’ Experienced Leadership Team
Works Your Campaign
LORI SPRAGUE
PRESIDENT
Responsible for developing TelAffects’ business
strategy and client performance
25 years experience
Executive Vice President of Hancock Information Group
and PRC B2B Telemarketing organizations
Leaderships roles including operations, quality
improvement, training and development and
program management
15

17. © COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED© COPYRIGHT 2008-2012 TELAFFECTS LLC ALL RIGHTS RESERVED
THOUGHT LEADERSHIP
TelAffects focuses exclusively on the B2B marketplace and operating
within complex and regulated sales environment with multiple
decision makers to engage C-suite executives in a business dialogue
while capturing the nuances of the organizational decision
making process.
EXTENSIVE EXPERIENCE
TelAffects perfected the ability to function as an inside sales team on
an outsourced basis by hiring sales consultants for each client
engagement who have the right sales skill and ability, industry
experience and product knowledge to systematically engage an entire
market universe.
QUALIFIED OPPORTUNITIES
TelAffects identifies and communicates with multiple decision makers
in real time to predispose them to the client’s solution and produce an
appointment with a decision maker who has identified a need for the
solution and is entering a buying mode.
SURPASSING EXPECTATIONS
Everyone at TelAffects looks forward to developing a strong and
mutually beneficial business relationship. We are equally excited about
successfully executing your B2B outbound initiatives and are confident
that our efforts will surpass your expectations.
Choose TelAffects for Its Proven
Methodology and Proven Success
16
JAMES E. KRAYNIK
SENIOR VICE PRESIDENT
(407) 936-3130 x1150 Office
(321) 229-2724 Mobile
James.kraynik@telaffects.com
www.telaffects.com