1. Providing Global Product development
and Support from Offshore/Onsite for a
leading Networking Solution provider.
Services Offered
Domain
Highlights
Client Background
Business Problem/Objectives
?Firmware Development
?Manageability software development
?Testing and Product Support for end customers
Storage Networking
?5 years of association with Brocade / McDATA
?271 dedicated engineers extending Brocade capabilities
?Dealing directly with end customers and OEM partners
?The Client is a leading player in Storage area network switch vendor
Market
?They are the major OEM suppliers to the Storage vendors and Data center
players
?The Client has been engaged with HCL for the last 6 years and HCL is the
sole engineering services partner for the client
?Facing a severe resource crunch ( Storage Domain), and time taken to
develop new products
2. Hello there. I am from HCL Technologies. We work behind the scenes, helping our
customers to shift paradigms and start revolutions. We use digital engineering to build
superhuman capabilities. We make sure that the rate of progress far exceeds the price.
And right now, 60000 of us bright sparks are busy developing solutions for 500
customers in 23 countries across the world.
How can I help you?
?Skill and resource to maintain and sustain their Product portfolio
?Engineering support for their deployed products
Our services included:
?HCL owns Development and Release of SAN Management Software &
majority of Firmware
?Design features and enhancements
?HCL extends services such as Tech Publications, Software release
engineering and Complete Lab support
We also provided:
?L2/L3 support for OEMs
?Time and resource spent towards managing legacy /existing Product
portfolio has been reduced
?Faster time to market for new products at optimum cost
?Better technical support for end customer
HCL Solution
Benefits/Results