These simple email tips will help you create effective and concise email communications that deliver results.

1. Subject:
To:
SEND
Hello Bill -
I’m contacting you regarding the support contract on your
Acme servers. Our records indicate that your contract will
expire in 90 days so I would like to review the renewal options
with you.
Please let me know when it would be a good time to talk and I
will set up a time to discuss your options.
I look forward to assisting you.
Regards,
Bing Crosby
Sales Representative
354-549-4850
bing.crosby@renewalleaders.com
Renewal Leaders Inc.
bill.smith@customer.com
Acme Server Support Renewal
Make sure the name in the
TO: FIELD is your intended
recipient. This is especially
important because we handle
sensitive information.
Keep the SUBJECT: FIELD
descriptive and concise.
Follow the basic rules of English
with PROPER COMPOSITION,
GRAMMAR and FORMATTING.
Check that points flow clearly
and logically. Answer messages
within a reasonable time.
Don’t SCREAM AT PEOPLE by
using all capitals or emphasize
things for no reason with bolded
text. Know why and when to use
formatting conventions and make
them purposeful.
Answer all questions in a single
response when possible. Try to
anticipate additional information
and questions to help prevent
the need for "back and forth"
correspondence.
YOUR GREETING should reflect the
nature of your relationship but
always be courteous.
Make sure to PROOFREAD
before hitting the send button.
Include a SIGNATURE with contact
details so people can reach you.
Use A TONE that's appropriate for
the person you're addressing and the
purpose of the message. Write
clearly and unambiguously.
www.quickanddirtytips.com has grammar, formatting and composition tips.
ABC
EMOTICONS are usually perceived as
unprofessional so be cautious with their use. Always SPELLCHECK!
Include a CALL TO ACTION
when you want the recipeint to
do something.
How to
WRITE BUSINESS EMAIL
that delivers results