2. What Is A Project?
• Includes an element of something new
• Has a beginning and an end
• Often interdisciplinary and as such involves
people with differing backgrounds
3. What Is Project Management?
• The application of knowledge, skills, tools
and techniques to project activities in order
to meet or exceed stakeholder needs and
expectations from a project
4. Why Use Project Management
Tools and Techniques?
• Focus and clarify our thinking so that we
proceed in a systematic, effective, and
efficient manner
• Identify everything that needs to be
considered and done to reach a goal
(includes what is to be communicated and
to whom)
• Identify who will do what and time frames
5. Why Use Project Management
Tools and Techniques?
• Reduce the confusion, frustration,
backtracking, and errors that can be
associated with developing or introducing
something new
6. Why Use Project Management
for Virtual Reference?
• Advantages previously noted
• We all begin to develop project
management skills
• We can apply these skills to other projects
• We can help others in the Library develop
these skills
7. Where Are We Going?
• Overall project may have three distinct
components:
1. Feasibility study
2. Pilot
3. Operational
8. Feasibility
• Should we introduce virtual reference?
Why or why not?
• What’s involved in introducing virtual
reference?
• What do we need to know, what do we need
to do, what decisions do we have to make in
order to answer the two previous questions?
9. Pilot Project
• Develop a plan for a pilot
• Activate the pilot
• Develop an assessment plan for the pilot
• Activate the assessment plan
• Decide whether we’re going into full
operation and, if so, what adjustments
should be made
10. Move To Operational
• Develop a plan to move from pilot to
operational
• Activate the plan
• Develop a plan for on-going assessment
• Activate the assessment plan