1. Html_Development_Tools : Part I
Viewty LG KU990 - Better Than The iPhone?
With all the hype of the current release of the Apple iPhone you would be forgiven for not
being familiar with LG's latest offering, the LG KU990 Viewty. As with the iPhone handset
the Viewty allows you to navigate its menus and features with the touch of a finger. But LG
have added a few features to the Viewty that the iPhone is sorely missing. Could this touch
screen technology underdog really be better than the iPhone?
The LG KU990 Viewty is equipped with a 5-megapixel camera including a xenon flash and
auto focus which puts Apple iPhone's 2-megapixal offering to shame. The camera can also
be switched to capture high speed motion footage and includes a unique feature that allows
you to watch the video replay in slow motion. Combine this with the option to automatically
upload to YouTube and you can plainly see why the Viewty is genuine competition for the
iPhone.
The Viewty allows you to browse the Internet through a fast GPRS or 3G Internet
connection with an innovative web browser that allows you to zoom in on areas of web
pages and then use your finger to drag the page across the screen. This function is useful
as the handset screen is small and trying to read a full webpage without the zoom would be
almost impossible. Surprisingly the Viewty is missing a Wi-Fi option, a feature which has
become very popular and almost a 'must have' on new mobile phones as Internet browsing
becomes more popular.
The onboard 170MB memory is generous but the microSD memory can only be expanded
to 2GB which is really poor when you consider that the Viewty is going to be used for
capturing high quality photographs and video. In comparison with the iPhone's standard
8GB the Viewty falls short by a long way.
The onscreen buttons and menus are easy to navigate and the photo gallery neatly allows
you to drag and drop photos as if you were shuffling through a bunch of photographs laid
out on a table. As with the iPhone there are some traditional buttons located under the
screen that allow you to quickly answer calls or direct you to the main menu. There is also a
selection of buttons on the side of the handset which allow easy use of the camera options.
At 103.5 x 54.4 x 14.8 mm the Viewty handset is smaller than the iPhone but slightly thicker.
The battery life is good for a regular phone but with the other technologies included it will be
necessary to regularly recharge especially if you have set the phone to vibrate each time
you select a button on the touch screen.
In conclusion the Viewty is not just a clone of the iPhone. Yes the iPhone will be a lot more
popular and will sell many more units due to a frantic advertising campaign and brand
awareness. Yes the iPhone does look beautiful and operate a lot slicker than the Viewty.
Yes the Viewty is missing Wi-Fi, but there are a few features that will help the Viewty
compete with the iPhone. It has a far superior camera which includes video capture, the

2. Viewty is open to networks other than O2 and the handset costs are likely to be significantly
less than the Apple iPhone. The Viewty is kind of like the footballer playing for a small team
who scores a spectacular goal but is overshadowed in the media by the big team player's
strike.
Hiring a web designer to come up with the custom solution that you need can set you back
a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!
HTML_DEVELOPMENT_TOOLS : End of Part I
Html_Development_Tools : Part II
Virtual Call Center Software: Saving You Money!
One of the chief complaints heard by consumer experts these days is the lack of quality
customer service available to them. Unavailable or poorly trained staff have been cited as
two of the more egregious annoyances experienced by customers, a problem that isn't
about to go away any time soon. For companies seeking to hire and retain quality workers
they are faced with a double dilemma: finding competent staff to serve their customers and
justifying the funds to pay and house employees. Fortunately, there is another option worth
exploring: virtual office support. Yes, by selecting a virtual office contact center companies
are able to save money and still offer the professional services their customers deserve.
Please read on to learn how businesses are saving thousands of dollars per month thanks
to the services provided by one phone system provider.
Virtual customer service is loosely defined as a tool whereby businesses can utilize the
expertise of human staff without the extensive overhead normally incurred. When it comes
to a company's traditional phone system, one or more staff would usually need to be
present on site during regular working hours resulting in labor and facility costs incurred.
Add these costs to the price of the phone system and most businesses would find
themselves paying thousands of dollars monthly for this service, no minor charge
particularly for small businesses.
Thanks to the rise of the internet, phone calls can now be routed by means of VoIP (voice
over internet protocol), saving customers money. For example, the Packet8 Virtual Office
provides a hosted iPBX solution which reduces telecommunication costs dramatically. Add
in the virtual call center option and deeper savings can be realized.
With a virtual call center option selected, companies can utilize off-site staff without worrying

3. about training costs, salaries, sick days, holidays, office rental, and other expenses. This
option is particularly attractive for companies with offices or personnel scattered across the
country, indeed the world. No need to set up a brick and mortar office simply to house a
telephone operator and equipment -- with many providers the equipment and the call center
is remote and handles all calls as required. You share personnel without incurring all of the
expenses and headaches of managing staff.
Some service providers even take the virtual call center option one step further by offering
email and web chat capabilities that expand the ways customers can contact your business.
Granted, for some of your customers phone access will suit them, but for others email or
chat access would be preferred, if available. Now, you can have more options to stay in
touch with your customers, services that can give you a leg up on your competition.
With a virtual call center in place, you can manager your customers through online tools that
provide contact information and real-time reporting. What's more, this system is fully
scalable to fit your company's specific needs and not to be subjected to some generic 'one-
size fits all' plan.
Yes, the 21st century is bringing more choices to companies designed to help them save
money. With a virtual customer service solution added to your robust business VoIP plan,
your customers will no longer complain about inadequate service and your accountant will
be pleased to see the savings in telecommunications and personnel expenses.
Hiring a web designer to come up with the custom solution that you need can set you back
a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!
HTML_DEVELOPMENT_TOOLS : End of Part II
Html_Development_Tools : Part III
Virtual Call Center Software: Saving You Money!
One of the chief complaints heard by consumer experts these days is the lack of quality
customer service available to them. Unavailable or poorly trained staff have been cited as
two of the more egregious annoyances experienced by customers, a problem that isn't
about to go away any time soon. For companies seeking to hire and retain quality workers
they are faced with a double dilemma: finding competent staff to serve their customers and
justifying the funds to pay and house employees. Fortunately, there is another option worth
exploring: virtual office support. Yes, by selecting a virtual office contact center companies
are able to save money and still offer the professional services their customers deserve.

4. Please read on to learn how businesses are saving thousands of dollars per month thanks
to the services provided by one phone system provider.
Virtual customer service is loosely defined as a tool whereby businesses can utilize the
expertise of human staff without the extensive overhead normally incurred. When it comes
to a company's traditional phone system, one or more staff would usually need to be
present on site during regular working hours resulting in labor and facility costs incurred.
Add these costs to the price of the phone system and most businesses would find
themselves paying thousands of dollars monthly for this service, no minor charge
particularly for small businesses.
Thanks to the rise of the internet, phone calls can now be routed by means of VoIP (voice
over internet protocol), saving customers money. For example, the Packet8 Virtual Office
provides a hosted iPBX solution which reduces telecommunication costs dramatically. Add
in the virtual call center option and deeper savings can be realized.
With a virtual call center option selected, companies can utilize off-site staff without worrying
about training costs, salaries, sick days, holidays, office rental, and other expenses. This
option is particularly attractive for companies with offices or personnel scattered across the
country, indeed the world. No need to set up a brick and mortar office simply to house a
telephone operator and equipment -- with many providers the equipment and the call center
is remote and handles all calls as required. You share personnel without incurring all of the
expenses and headaches of managing staff.
Some service providers even take the virtual call center option one step further by offering
email and web chat capabilities that expand the ways customers can contact your business.
Granted, for some of your customers phone access will suit them, but for others email or
chat access would be preferred, if available. Now, you can have more options to stay in
touch with your customers, services that can give you a leg up on your competition.
With a virtual call center in place, you can manager your customers through online tools that
provide contact information and real-time reporting. What's more, this system is fully
scalable to fit your company's specific needs and not to be subjected to some generic 'one-
size fits all' plan.
Yes, the 21st century is bringing more choices to companies designed to help them save
money. With a virtual customer service solution added to your robust business VoIP plan,
your customers will no longer complain about inadequate service and your accountant will
be pleased to see the savings in telecommunications and personnel expenses.
Hiring a web designer to come up with the custom solution that you need can set you back
a few thousand bucks. But you can do the whole thing yourself and make it drag and drop
simple for mere pennies with a tool like Breezy Websites. See http://breezywebsites.com
for details!

5. HTML_DEVELOPMENT_TOOLS : End of Part III

6. HTML_DEVELOPMENT_TOOLS : End of Part III