How Atlassian shifts focus from just building software that makes software teams awesome to software that is used by every single team!

1. TEAM
SOFTWARE FOR EVERY

2. TEAMS
SOFTWARE FOR SOFTWARE

3. TEAM
SOFTWARE FOR EVERY

4. Sven PetersAtlassian Ambassador
@svenpet
svenpet.com

5. Short History

6. back in 2002….
+ =

7. Atlassian Q U O T E
Supporting Your J2EE World
ABN: 54 522 913 409
Level 3, 342 Kent St
Sydney, NSW 2000
Australia
Phone: (+612) 9290 1088
Fax: (+612) 9290 1343
QUOTE # KPN-003
DATE: 7/Jun/02
QUOTE DETAILS (ONSITE CODE REVIEW)
Forty hours onsite code review over 5 days from the 17
th
to 21
st
June inclusive. The option for a second week is available
at the same rates.
Code review to cover:
- Scalability and Performance
- Clustering
- EJB (CMT, CMP, BMP, DAO, JDBC)
- Security
- Review of design choices and suggestion of valid design patterns
- MVC and Workflow tool suggestions
- Coding conventions and documentation
- Other areas as advised.
QUANTITY DESCRIPTION UNIT
PRICE
AMOUNT
1 Airfare & Transfers $USD 1600 $USD 1600
7 Accommodation $USD 100 $USD 700
40 Onsite code review $USD 65 $USD 2600
SUBTOTAL $USD 4900
TAX
SHIPPING & HANDLING
TOTAL DUE $USD 4900
If you have any questions concerning this quote, contact Scott Farquhar, +61 414 884 583, scott@atlassian.com

8. Bugzilla

9. Godzilla [GO JIRA]

10. a bit later….

11. Enterprise Software 2.0

12. The Old Way The Atlassian Way
Hard to try and deploy Do-it-yourself software
Expensive to buy Fits any budget
Top down Bottoms up
Offline business model E-commerce business model

13. the rest is history….

14. the rest is history….

15. We make software developer awesome!

16. Software Teams

17. is eating
Software
the world

18. Technical side Human side

19. they know what’s going on!
Let’s
do it!
Great
idea!
really small team
Productivity++

20. team is growing
Let’s
do it!
Great! Why?
Who will
do it?
Is it done?
Have you
talked to QA?
I have no time
for this!
Productivity?

21. Productivity?
Is it
profitable?!
When is it
done?!
we’re not alone

22. Developing Software
is a
Social Challenge

23. Keep the development flow

24. Issue Branch Workflow
Branch

25. Issue Branch Workflow
PullBranch

26. Issue Branch Workflow
Branch Pull Merge

27. Issue Branch Workflow
Branch Pull Merge

31. Keep the overview

32. Caption

33. Caption

34. Caption

35. Caption

36. Caption

37. Caption

38. Caption

39. Caption

40. IT-Service Teams

41. Who uses JIRA?

42. Who uses JIRA
for more than just Software Development?

43. 40 %
60 %
use JIRA in support
JIRA for Service

44. for IT-Service Teams

45. Slick Front End

55. Powerful Back End

63. 0:42
Multiple SLAs per issue

64. Multiple SLAs per issue

65. Great Reports

66. Are we on top of inbound requests?

67. SLA Target
What did that mean for our targets?

68. Every Team

70. the year 2011

71. Make Confluence easy to use for every team

72. Editor
Make Confluence easy to use for every team
Blueprints
Social Features

73. Confluence is great for sharing knowledge

74. ? !

75. Great Question!

76. Great Question!
Great Answer!
Kept Forever!

77. It’s not a blog!
not obvious

79. Ask a question

84. Best Answer Find ExpertsAsk Once
fast
it’s in Confluence
a bit gamification

85. Every Single Team

86. can benefit from usingReally Every Team
Chat

87. Obvious Stuff

88. Chat
real time conversations
remote conversations
less email
less phone calls
less interruptions
turn it off

89. Should we plan „mobile search“ for the next
sprint?
Ben Naftzger
3:15 AM
Paul Blackwell No, the mobile team just told that the platform is
not ready yet.
3:16 AM
Ben Naftzger Alright, good to know 3:16 AM

90. Should we plan „mobile search“ for the next
sprint?
Ben Naftzger
Paul Blackwell No, the mobile team just told that the platform is
not ready yet.
Ben Naftzger Alright, good to know
3:15 AM
3:16 AM
3:16 AM
Sven Peters Good Night! Apr-12 10:15 PM
Sven Peters Good Morning! 8:45 AM

91. Chat
Historie
working in different timezones
came late to a discussion
need to look something up

92. Has anyone seen that stack trace?!
javax.servlet.ServletException: Something bad happened!
at com.example.myproject.OpenSessionInViewFilter.doFilter(OpenSessionInViewFilter.java:60)!
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)!
at com.example.myproject.ExceptionHandlerFilter.doFilter(ExceptionHandlerFilter.java:28)!
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)!
at com.example.myproject.OutputBufferFilter.doFilter(OutputBufferFilter.java:33)!
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)!
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)!
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
Sven Peters
Thomas Yes, looks like you’re using a wrong parameter
Sven Peters Thx!
Daphne Crane No, but @Thomas knows jetty pretty well@Thomas

93. Chat
Notifier
when your opinion is requested
get notified from other systems
wherever you go!

94. How do I configure the proxy settings?Sven Peters
John Smith You just open the settings
Team Hero
IT-Gurus
Daphne

95. Chat
Experts get specific information fast
get help fast
no need to know people
responsibilities

96. Chat
Video start talking.. fast!
show it!

97. can benefit from usingReally Every Team
Chat

98. can benefit from usingReally Every Team

99. Every Team
size of

100. large teams
small teams

101. Enterprise
Scaling Vertically

102. Mission Critical Systems

103. “Does JIRA
scale?”
“I need high
availability”

104. Scaling Horizontally

105. Atlassian exists to unleash the
potential in every team to advance
humanity through the power of
software.
– Atlassian’s mission
”
“

106. Atlassian exists to unleash the
potential in every team to advance
humanity through the power of
software.
– Atlassian’s mission
”
“ every team

107. every team
in the world

109. Thanks!
svenpet.com/talks
@svenpet
http://svenpet.com

110. Celebration designed by Scott Lewis
History designed by Ema Dimitrova
Bug designed by Matt Crum
Crown designed by Alex Auda Samora
Cleat designed by david fauveau
!
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!
Thanks!
Photo credits