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3. People want better
survey experiences.
The signs were all there.
58% more site visits
from mobile devices
65% more customer survey
mails opened in mobiles
Dodgy response
statistics.
03
4. Those who moved to conversation platforms,
rode the wave.
Indeed.
04
Whatsapp
Messenger
Wechat
QQ
Skype
Telegram
1.6 B
1.3 B
1.09 B
0.8 B
0.3 B
0.2 B
0.25 B 0.50 B 1.00 B 1.25 B 1.50 B 1.75 B
5. Except,for the
survey industry.
Surveys were still stuck with:-
Conventional form structure
Heavy-handed UI
.
Dull designing and treatment
Declining response rates
.
05
7. People don’t
owe you feedback.
Fortunately, they want to help.
“I feel like my opinion makes a difference
when I provide feedback to a company
on their products.”
“ 07
8. So make survey-taking nice for
them. And survey-making nice
for yourself.
SurveySparrow
is big
on better experiences.
08
9. We made feedback
collection conversational.
Appealing interface
Engaging Experiences
Creating conversations
09
10. 10
Then Now
Pathetically low response rates
Boring forms
No quality feedback The answers that matter
Engaging survey experience
40% more responses
16. The survey experience
everyone deserves.
“Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel
comfortable sharing. Add the bang-up analytics dashboard and you have yourself a thorough picture that
entertains.”
- Alex Healy, Heat + Deloitte Digital
"The UX of SurveySparrow is excellent. It's easy for anyone to understand how to create beautiful, sleek, and
professional surveys with this tool.”
- Katherine Stevens, Paysafe
“SurveySparrow is awesome survey software when it comes to completion rate. It helped me get 93% of
completion rate for my recent survey, which I got below 25% with another tool.”
- Atley Joseph, XDesigns
1
2
3
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16