2. Introduction
Endoscopic video cameras are used most
often with rigid scopes; occasionally with
flexible scopes for less invasive procedures.
Each camera head contains a video chip
(CCD) that converts the image in view into
an electronic signal.
3. Introduction
Signals are received at the console from the
camera, through the cable. The console
processes the image and forwards the video
signal to the monitor.
Most cameras work only with consoles of
the same manufacturer.
The camera is attached to the eyepiece of
the scope by a coupler.
7. Introduction
Cameras come in single video chip (CCD)
and 3 chip configurations. The newer, more
popular models are 3 chip.
Examples : 3 chip
Stryker™ 882,888,988,1088, 1188, 1288
Dyonics™ D3, ED3, 470H, 560
9. Introduction
There are over 70 different models of
cameras in existence. Our repair services
cover approximately 75% of these models,
but 98% of the most popular models in use.
On June 5th, 2008, our technicians expanded
through acquisition and spent the recent
months raising the quality and service level
standards to: ISO, FDA, CE.
11. SURGE CANADA
Camera Repair
Cameras are found in use in surgery;
orthopedic, urology, obgyn, & general in
hospitals, outpatient and free standing
surgery centers.
Many facilities are unaware that an
alternative to the manufacturer exists for
repair.
12. Surge Canada Camera Repair
OEM’s (original equipment manufacturer)
do their best to convince the customer that
they alone are qualified to repair their
cameras. OEM’s, such as Stryker™ , do not
manufacturer all the electrical and cable
components for their cameras. They
purchase pre-manufactured components and
assemble them into their cameras. Ex : 1188
cable
13. Surge Canada Camera Repair
We utilize original OEM components where
available and all our components and materials are
manufactured to match those of the OEM.
Each of our repairs receives new cable, new
connector assembly, and new seals. All of our
polymers, adhesives and seals are approved to
withstand cleaning solutions and processes in use.
15. Surge Canada Camera Repair
Each repair is leak tested, tested for
electrical safety, tested for image quality
and undergoes a rigorous total quality
examination process.
A visual report of the image is available to
the customer with the repair.
17. Surge Canada Camera Repairs
Our turn time on camera repairs will be 3 to
5 days or less and repair exchanges as they
are available.
Our warranty on components and
workmanship is 90 days.
18. Surge Canada Camera Repairs
Common complaints :
Visual damage; hole or cut in cable.
Video noise.
Cloudy/foggy image, color blotches.
Won’t white balance.
19. Surge Canada Camera Repair
These problems are caused by breakage or
disconnects at the connector assembly most
often. Fluid invasion or CCD circuit failure
are also seen. Connector breakage occurs as
a result of repeatedly bending/twisting the
cable where it connects to the camera.
20. Surge Canada Camera Repair
Fluid invades the camera through cuts/holes
in the cable, through worn/damaged seals
(repeated sterilization) or by simply
forgetting to apply the soak cap prior to
cleaning. CCD circuits may fail over time
but are historically very dependable and
represent about 15% of problems.
21. Surge Canada Camera Repair
It is not uncommon to have the pigtail
(cable extension) stretched to the point of
damaging cable components and
connectors.
Damage naturally occurs from frequent use,
handling and cleaning.
22. Surge Canada Camera Repairs
Beginning in April 2006 we initiated repairs
on the Stryker line of cameras. We now are
a full service camera repair company, which
includes cameras, processors, light sources,
couplers and pigtails.
23. Surge Canada Camera Repairs
Presently we are examining the Dyonics
560 and Dyonics 470H autoclave prism
replacement, and awaiting the Stryker 1288,
all of which will enter R&D as soon as
possible.
29. SURGE CANADA CAMERA REPAIR
Camera Repair descriptions are for all makes and models of cameras.
Minor Repair may include:
Replace button cover, button pad, button
board or all three, replace damaged lens,
replace front section of camera head,
replace soak cap, replace front seal.
30. Standard Repair
Minor repairs plus; replace cable, replace
connector assembly, replace strain relief,
replace flexible printed circuit board,
vacuum fluid removal, realign prism CCD,
replace IR filter, replace complete camera
housing, replace seals, replace housing nut.
31. Major Repairs
Minor repairs plus, Standard repairs, plus
repair/replace CCD electronics,
align/replace imager, and replace prism.
32. Extensive Repairs
Stryker 1188, Storz Image One, and
Olympus OTV Series.
Standard repairs plus, replace connector
edge card, clean and repair switch
assembly, replace paddle-card, replace
paddle-card housing, repair or replace
beam-splitter, replace headboard, repair
internal coupler, realign or replace prism.
33. Coupler Repair
Make necessary mechanical adjustments
such as lock and release, repair or replace
tension springs, tighten or replace set and
lock screws, repair focus ring, replace focus
O-ring, replace seals, repair coupler zoom,
repair scope mount, replace lens.
34. Repair Facts
60% of all our repairs are because of cable
damage
30% is video damage (prism/CCD
electronics)
10% is minor and coupler repairs
35. Stryker Issues
Strain reliefs coming off
Cable jackets coming loose
Moisture in connectors from loose soak
caps. (Some are even missing o-ring)
Camera was autoclaved
36. Dyonics/Smith & Nephew
Damaged cables at camera head end.
Cracked IR filter. (lens)
Damaged camera heads. (plastic)
Remote damaged; button functions.
37. Olympus
Cable damage; thin cable on OTV-S7 90
degree model. (Most popular model)
Paddle cards damaged. (Plastic)
Optics fogged; usually requiring
disassembly and cleaning.
38. Karl Storz
Image 1 newest and most popular model.
Moisture intrusion; Coupler damaged
These cameras require extra attention to
detail and workmanship. These cameras
must be cut into to fix the coupler. Coupler
has tiny ball bearings that must be
assembled accurately.
39. Thank you
Surge Canada Medical Inc
www.surgecanadamedical.com
info@surgecanadamedical.com
