Fundamental Questions for Leaders
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Fundamental Questions for Leaders. Keynote by Gurprriet Siingh at #JLTIndia 's Blackboard forum, April 11th 2014.
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Fundamental Questions for Leaders
- 1. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 1 JLT Blackboard Forum Gurprriet Siingh 11th April 2014
- 2. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 2 Fundamental Questions for Leaders (or those who desire to become leaders)
- 3. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 3 The Hunger for Leadership
- 4. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 4 What is the purpose of Leadership?
- 5. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 6
- 6. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 7 Mustering the courage to interrogate reality is a central function of a leader. Values Skills/Talent Future Opportunities What? Gap? What? Relevance ? Gaps? Are we equipped?
- 7. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 8 Courage Vulnerability Leadership = Heroism
- 8. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 9
- 9. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 10 What makes Leadership difficult today? VUCA
- 10. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 11 Most Leaders die with their mouths open
- 11. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 12
- 12. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 13 Curiosity Humility
- 13. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 14 Crowdsource How many conversations are you engaging in? How many different types of people are you engaging with?
- 14. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 15
- 15. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 16 Failsafe Safe-Fail Evolutionary
- 16. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 17 The Authority Problem The No-Authority Problem
- 17. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 18 Life is difficult Sanctuary
- 18. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 19 Self Awareness
- 19. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 20
- 20. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 21 Self Awareness What is your leadership purpose? What is your leadership brand?
- 21. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 22
- 22. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 26 Q & A
- 23. © YSC. All Rights Reserved. YSC is the tradingname of Young Samuel Chambers (“YSC”) Limited. Registered in Englandat 50 Floral Street, London, WC2E 9DA. Company Number 2402857 27 www.ysc.com © YSC. All Rights Reserved. YSC is the trading name of Young Samuel Chambers (“YSC”) Limited. Registered in England at 50 Floral Street, London, WC2E 9DA. Company Number 2402857 We are a global firm of business psychologists helping organisations achieve commercial success by releasing the power of their people... We do this by combining industry leading psychological insight with a thorough understanding of our clients’business needs. We work with clients across their entire talent lifecycles, including: recruitment, induction, development, the identification of potential, internal selection, role change, measurement and departure. Our key client offerings include 1:1 and team assessment, executive coaching, organisational consulting and the measurement of change.
Editor's Notes
- EVERYONE wants to be a leader. You pick a cross-section of the young managers working in your org and ask them, over 90% of them will desire senior leadership. Why? What do you think their motivations are?Story of so many assessments. But also story of Ed Irvin, who chose not to grow to leadership. (Demming 11 years)
- What do you think?
- At the outset, there is this thrill at becoming a leader. The primary drivers and desires are to do with ego fulfilment. 2. But, The readiness levels are low. And then reality bites. There is a time of confusion. Not knowing.3. Sometimes you get banged up.4. Finally you settle.
- So what really is leadership?
- Values are the lighthouse. The guiding principles. They define the conditions in which we will NOT do business. – Financial services industry today. Also example of Leader at Bharti, who quit when something went wrong on his watch.The skills/Talent question is the X-ray question. It takes a deep look at our ability to deliver. - And The searchlight question is when we explore future opportunities? – Example of crowd-funding of education. How Banking is going to deal with this?But why do we say Courage? How come the use of that term? Why should it take courage?Leaders many times, have built the values/skills and org. To see negatives in it is like calling their own child ugly. It’s an admission of frailty or imperfection. Leaders buy-in to the hero myth. And heroes are perfect. Unless they’re batman ;o)
- In an uncertain world, many times we don’t have answers. We know this. Just like when we knew we were unprepared for a test.Even then we feigned confidence. To do it today, is dangerous.Courage is to move forward even when you are fearful of what you will discover. What does the word vulnerability mean? How is vulnerability linked to courage?
- How many of you have heard this word? But you’re all dealing with it!So how do leaders lead in an environment that is constantly changing and dynamic? Where nothing stays the same?
- The days of leaders knowing all the answers and telling their teams what to do, are over.This releases a huge burden from a leaders’ shoulders. Leaders who have walked away from this know the difference.The Leader of today, seeks to involve
- A key trait of successful leaders is curiosity. The desire to know more. The desire to seek to understand versus seek to explain.What comes in the way of curiosity? Arrogance/Know-it-all. Or a deep sense of responsibility that I MUST know all the answers.However, the primary characteristic required for curiosity is humility. It is humility that enables you to see that you don’t know all the answers and it’s ok. There is also vulnerability here.Intellectual humility – That leads you to believe that you do not KNOW IT ALL – Sunil Mittal taking the Bharti leadership team to China.Personal Humility – That allows you to learn from anybody, as long as they have an answer, irrespective of status or hierarchy or background. Humility allows you to admit mistakes, to accept them. Curiosity enables you to make the effort to figure out why?Humility enables you to accept that you do not know.Curiosity enables you to venture forth to find out.
- The answers will come from multiple sources. No one source will have all the answers. Cast a wide net.Have a network, inside and outside. Within your castle and at the boundaries of your empire.With friends and with enemies. – Example of Armed Forces during a battle. Information from multiple sources. People on ground empowered.
- Leaders have to move away from certain, defined solutions that are guaranteed, to finding comfort with experimentation.From Fialsafe, to Safe-Fail, create ways to experiment in small batches, with trusted customers who are collaborators in an uncertain world and willing to partner with you. With each iteration, the solution evolves to a better version.
- When you have authority, you can cause immense damage. Followership ethic is attuned to do what you say. You will get air-time. When you talk others will listen. You will feel good. You will talk more. You will listen less. You will lose humility.No authority, nobody listens to them. They have NO air-time. 30 seconds maybe. As a leader, be alert, be aware when you receive a message from someone like this. If you are in the no authority zone yourself, form allies who have authority so that someone can get your voice heard. They are your amplifiers.
- M. Scott Peck – The road less Travelled.As a leader, you will be at the forefront. Be in the spotlight. What happens to deer who are spotlit? Leadership is difficult. No matter what the world says, or if the spotlight misses you. You will always know. You will always doubt. You will always feel responsible.Sanctuary is a retreat. Need not be a physical space, but it certainly is a mental space. That you seek out on a regular basis where you get back in touch with your purpose. Why you are in leadership. What your values are. What you want to achieve. How you want to achieve it. How you want to touch lives. And acknowledge yourself, pat on the back. Get in touch with humility, accept your failures, forgive yourself. And re-strengthen your resolve. And come back to the battle.I have several sanctuaries. First is to destress myself. And then reflection reading or conversations.
- But HOW do you know all this? How do you know you need sanctuary? How do you know you need to back off as a leader or move forward? – Self-awareness.Why do you want to be a leader?What fuels your desire to lead?How will your having been a leader make a difference to people and situations other than you and your life?
- Why do you want to be a leader?What fuels your desire to lead?How will your having been a leader make a difference to people and situations other than you and your life?
- A leader cannot be everywhere, so she learns to see from the eyes of others.The leader of today, has a wide network inside and outside the organization and makes conscious time to gather information, so that he may SEE farther and more than others. The ability to “SEE” or “Envision” is a competitive advantage.Leaders who are arrogant. Who are insecure. Who are overconfident. Who do not have a reality check. They do not REALLY see.