This ppt is about profession,professional & professionalism

1. Professionalism
Compiled by Aamir

2. Table of contents
Profession
Professional
Professionalism
Traits
Examples
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3. Profession
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Profession is a term describing a job type,
usually reserved for a recognized specific career,
i.e. Doctors, Lawyers, Engineers, Psychologists,
Social Workers, Vets, Military Officers. It conveys
expertise and/or education.

4. Professional
An individual who is a member of a profession is a
professional .The term is mainly used for those
who besides having skill sets are highly educated
and trained in their respective areas .for instance
doctors ,engineers, academicians, journalists, social
activists etc.
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5. Professionalism The conduct, aims, or qualities that characterize or
mark a profession or a professional person is
known as professionalism. Professionalism
encompasses a number of different attributes, and
together these attributes identify and define a
professional.
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6. Traits
Accountability
Appearance
Reliability
Competence
Demeanor

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Accountability
Professionals are accountable for their actions at all times. If you make a mistake, own up to it and try
to fix it if possible. Don't try to place the blame on a colleague. If your company made the mistake,
take responsibility and work to resolve the issue
.
Appearance
A professional is neat in appearance. Be sure to meet or even exceed the requirements of your
company's dress code, and pay special attention to your appearance when meeting with prospects or
clients.
Reliability
As a professional, you will be counted on to find a way to get the job done. Responding to people
promptly and following through on promises in a timely manner is also important, as this
demonstrates reliability.

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Demeanor
Your demeanor should exude confidence but not cockiness. Be polite and well-spoken whether
you're interacting with customers, superiors or co-workers. You need to keep your calm, even
during tense situations.
Competence
Professionals strive to become experts in their field, which sets them apart from the rest of the
pack. This can mean continuing your education by taking courses, attending seminars and
attaining any related professional designations.

9. Traits
Organizational
Skills
Written
Correspondence
Phone
Etiquette
Maintaining Your
Poise
Ethics

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Organizational Skills
A professional can quickly and easily find what is needed. Your work area should be
neat and organized, and your briefcase should contain only what is needed for your
appointment or presentation.
Written Correspondence
During written correspondence, keep your letters brief and to the point. Your tone
should be polite and formal without being "stuffy." This also applies to email
correspondence.
Phone Etiquette
Your phone etiquette is also an important component of professional behavior. This
means identifying yourself by your full name, company and title when you place a call.
Be sure not to dominate the conversation and listen intently to the other party.

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Ethics
Professionals such as doctors, lawyers and public accountants must adhere to a strict code of
ethics. Even if your company or industry doesn't have a written code, you should display ethical
behavior at all times.
Maintaining Your Poise
A professional must maintain his poise even when facing a difficult situation. For example, if a
colleague or client treats you in a belligerent manner, you should not resort to the same type of
behavior.

12. Examples
Professionalism
Following
Policy
Being
Responsible
Addressing
Conflict
Cooperating

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Professional conduct can enhance your standing among
colleagues and customers. Managers and executives talk of
acting like a professional, and examples of professionalism will
help to demonstrate the point more clearly. Adjust your attitude
towards your work and you will find that those around you will
respond positively.

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Following Policy
A professional takes the time to understand company policies and abides by those
guidelines. For example, if the company dress code requires tattoos and body
piercings to be covered in the workplace, the professional employee understands
that the company wishes to portray a particular image to the public. It is not a
statement against tattoos, it is a policy designed to prevent employees from
alienating customers and vendors who would prefer to not see tattoos.

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Being Responsible
Managers and executives associate professionalism with reliability and
responsibility. A professional employee meets deadlines, submits excellent
work and is available for corrections. Displaying responsibility and reliability
makes a positive impression with company managers and executives, which
can lead to pay raises and promotions.

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Cooperating
A professional attends to his own responsibilities and offers assistance to
colleagues when possible. Being a catalyst for effective teamwork is part of
taking a professional approach. Your teammates come to rely on you
because of your skills and reliability. Being there to assist your co-workers
while maintaining your own workload is the sign of a professional.

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Addressing Conflict
Conflict in the workplace can happen at a company for any number of
reasons. The professional approach to a conflict is to alert management to
the issue and allow the company to follow its policy to properly address the
situation. A professional does not escalate the situation by taking sides or by
trying to resolve the conflict without using proper company procedures.

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