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Customer Experience
Management
Copyright © OpenText Corporation. All rights reserved.
Integrated Experiences
•

Creating Rich Experiences

•

Sharing the Excitement

•

Engaging Audiences

•

Continuing the Conversation

Copyright © OpenText Corporation. All rights reserved.
Adaptive Omni-Channel Marketing
The practice of developing, distributing and supporting carefully
coordinated messaging across one or more mediums or platforms
in a manner that is mindful, contextual and dynamic.

Copyright © OpenText Corporation. All rights reserved.
What’s New in Web Content Management
•

Segmentation &
Targeting

•

Multilanguage and
Translation

•

Mobile Previews

•

Easy to Use
In-context Editing &
Site Building
Copyright © OpenText Corporation. All rights reserved.
OmniChannel and
Contextual

•

Responsive Design

•

Multi-lingual Support
Create a New Page

•

Web Archival

•

Omnichannel Delivery

•

Main Menu

Patented Caching and
Personalization

Define the
Experience

Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Adaptive and
Engaging

•

Streamline Creative
Production and
Publishing

•

Integration to Digital
Marketing Applications

•

Secure, scalable Digital
Asset Library
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Social and
Interactive

•

Team Collaboration

•

File Sync & Share

•

Social Compliance

•

Embeddable Social
Components

•

Available On Premise and in
the Cloud
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Copyright © OpenText Corporation. All rights reserved.
Personalized and
Targeted

•

Intelligent Statements

•

Automated Document
Presentment

•

Managed Governance

•

ERP Integration

Copyright © OpenText Corporation. All rights reserved.
INSIGHT. INNOVATION. IMPACT.

November 17 – 21
ORLANDO, FLORIDA

www.opentextcom/ew2013

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Cem ew slide share v1