PuroClean Introductory Presentation

1. Trust the Paramedics of
Property Damage

2. Our Promise
We Do Whatever It Takes.
When property damage occurs, PuroCleanWhen property damage occurs, PuroClean
is driven to provide an unmatched service
experience quickly, professionally, ethically,
and with compassion resulting in peace of
mind for all concerned.

3. We Do Whatever It Takes
We Help Insurance Professionals
Improve Customer RetentionImprove Customer Retention
and Reduce Loss Ratio

4. Presentation Overview
 Nationwide Network, Locally-Owned
 About PuroClean
 Our Services
 What We Guarantee What We Guarantee
 Our Technology and Our People
 Who is PuroClean working for?
 What does this mean for you?
 Summary

5. History
Long-standing track record of professional
mitigation services, backed by national,
technical training and quality assurance
organizationorganization
Locally-owned & operated
– 1985: Company Started
– 1990: Became National Franchise Company
– 1991: First franchise offering

6. Puroclean Franchise Network
january 2009 | 241 Locations
Water fire mold biohazard

7. Our Services
Comprehensive Restoration Services
24/365 Emergency Services
 Water Damage
- Extract and dry structure & contents- Extract and dry structure & contents
 Mold Remediation
- Contain and clean mold
 Fire/Smoke Damage
- Clean and sanitize structure & contents
- Deodorize smoke odor

8.  Superior customer service
 One-hour emergency
response - 24/365
 Rapid structural drying
Our Guarantee
 Rapid structural drying
 Well-equipped trucks for
any type of loss
 Clean, professional,
certified technicians
 State-of-the-science
restoration technology

9. PuroClean QuickDry System
 Dries Quickly – including
Water Damage Restoration
40-50% of all homeowner claims are water related
Dries Quickly – including
structure, floors & contents
 Reduces severity of loss
 Restores peace of mind
 Decreases cycle time
 Saves Money

10. Specialty Drying
Hard Wood Floors
Water Damage Restoration
Hard Wood Floors
Cabinetry
Crawl Space

11. State-of-the-Science
Technology
 The Science of
Revolutionary Drying Combines Science,
Technology, Skill & Superior Customer Service
 The Science of
Psychrometrics
The study of the
relationship between air,
humidity and temperature
and their effect on various
materials and comfort levels.

12. Our People
 Licensed & Certified
 Demonstrate high degree
 Thoroughly screened, insured and trained
 Demonstrate high degree
of professionalism &
compassion
 Respond promptly to
property emergencies

13.  Prevention – it is imperative to extract
water immediately to prevent mold growth
Mold Prevention & Remediation
The Best Way to Deal with Mold
water immediately to prevent mold growth
 Remediation - if you do
have a mold situation,
PuroClean can help…

14.  Containment & cleanup of
affected area
 Prevention of new mold growth
 Working with hygienists
Mold Remediation
 Working with hygienists

15. Fire & Smoke Restoration
 Cleanup and sanitize
structure & contents
 Pack out when needed Pack out when needed
 Remove smoke odor

16. Subrogation
Our technicians have
subrogation
recognition trainingrecognition training

17.  Reports Provided
Subrogation

18. Who is PuroClean Working For?
“I (we) understand that
PuroClean is working for me
(us) and not the insurance(us) and not the insurance
company, adjuster and/or
agent.”

19. Continuing Education
 CE Courses - Online Registration
- Toxic Mold Remediation
- Mold Remediation – A Standard Approach
- Successful Mitigation of Water Damage
- Mitigation of Fire Damage- Mitigation of Fire Damage
- Structural Drying
- Emergency Services
- Ethics
- Black Water Remediation
- Odor Control
 411s – Technical Newsletter

20. Advantages for Insurance
Professionals
 Improve Customer Retention
– 24/7 Emergency Service
– Compassion and professionalism
– Respect for your customers’ property– Respect for your customers’ property
 Reduce Loss Ratio & Close Claims Faster
– Immediate response
– Superior customer service
– Exceptional technology
– Highly skilled, trained & certified team of
restoration technicians

21. You Can Trust the
Paramedics of Property Damage
PuroClean Fire & Water Damage Specialists
Stephen Szpunar, Owner
24/7 Emergency Service: 702-823-1062
EmailEmail
sszpunar@puroclean.com
Web Site
www.puroclean.com/fwds-nv
Thank you!