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Presented by Team Hortons
Cactus Club Cafe
in
日本
Five potential countries' overview
United States of
America
Chile Germany
India Japan
United States of America
• Labor Saving Technology
• Redesigned restauraunt layouts
• Longer working hours
• Restauraunts spending exceeded
groceries spending in 2015
• Incomes Increased
• Unemployment declined
• Consumer confidence Improved
• Greater spending on sit down
meals
• Baby Boomers more income
• 18-30yr olds delaying marriage
• FSR’s draw sales from high
income households
Demographics Economics
Technologica
l
Culture
Germany
•Demographics:
• -Most populous country in European Union
•- Wealthy country with high-quality of life
•- Median age 46-48 years
•- Ageing population
•Economics:
•Unemployment decreased
•Incomes increased
•Consumer prices increasing
Germany
Technological:
World leader in technology
Cultural:
Strong beer culture
Open to new culinary trends
Values: Punctuality, structure, privacy, thriftiness, hard work
-Economic Analysis
- Considered as a “high-income economy” according to the
World Bank.
- One of the most stable nations in Latin America
- Economy has grown on average 5.5% each year since
1985.
Cultural Analysis
· Chileans do not spend too much money eating out
· Chilean cuisine consist of seafood
· Wine culture.
Chile
Demographic
- Population 17.62 million
- Median age is 32 - 35 years old..
- Chile has a high income inequality
- Most restaurants are located in shopping mall
Technological
- Transport infrastructure and modern connectivity integrated
to the world.
- Most innovative country in South America.
Chile
India
◆Demographic:
◆Big scale of age: “25-54”
◆Income distribution uneven: 10%, 370 times
◆Culture:
◆Garlic, wheat, rice
◆ Strength:
◆ Economic: grow fast → PPP → higher education, higher
income
◆ History: British colony → English speaking country →
welcome to western food culture
◆Weakness:
◆Indian domestic economy: "the poverty pitfall”
◆High power distance
Region : Asia
Population : 126,919,656 (as of
2015)
Capital : Tokyo
Why we chose Japan?
•Slow but recovering economy.
•Strong consuming power.
•Scored 9.5 marks of foreign investment Index (viability)
•Scored 9 marks of Political Stability Index
Environmental:
Japan has the third-largest economy in the world.
Aging population.
Social (sociocultural):
Japanese cultural difference between Western culture.
Unspoken rules.
Sensitive when comes to foreign companies.
Legal:
Earthquake/Tsunami protocols
Limits on Terminating Agreements
PESTEL Analysis
Factor endowment
1.Basic endowment:openness of their dinning culture in major cities
2.Advanced endowment:great location with nearest talents
Demand conditions
Firm strategy, structure, and rivalry: being unique.
Related and supporting industries
1.entertainment
2.Food suppliers
3.Accounting/legal support
Governments
Chance
Competitive Advantages
Target Market - Japan
• - Single person/working class households (18-30)
• Older populations who demand healthy/ organic
food
• Business people in local area
North American FSR’s in Japan
• Tony Romas – 8 Locations (8 different cities). $45 for 8oz steak in Tokyo.
World famous ribs
• Outback Steakhouse – 10 Japanese locations (6 in tokyo). $48 angus ribeye.
Specializes in steak
• Red Lobster – 26 locations (7 in Tokyo). All seafood menu
• TGI Fridays – 17 locations (10 in Tokyo). Gourmet Burgers
• Hooters – 6 locations. Waitresses
Product
- Unique and Healthy Menu
- Certified Angus Alberta Beef, free run
chickens, lingcod
- Ocean Wise fish
- Rob Feenie Specialties
- Wide Variety of Cocktails, Wine, and Beer
- Best cooks in the Industry
- High perceived quality Rest. Design
Place
- 22 stores in BC, 4 in Alberta, 1 in Sask., 1 in
Ontario
- High foot traffic locations
- Expensive store design
- Transparent Design
- Each store uniquely different
- Selling an experience
Pricing
- Steaks $25-37
- Main Entrees $20-25
- Salads $9-18
- Burgers & Fries $16-18
- Rice Bowls and Tacos $13-18
- Cocktails $8-12
- Wine (6 oz) $8-13
- Beer $6-9
Promotion
- Website
- Linked Facebook, Twitter, & Instagram
- Snapchat
- Newsletter
- Youtube Videos
Current Marketing Plan: 4Ps
Product
• Keep all current recipes
• Focus on the quality experience when marketing
• Add more seafood recipes
• Add Japanese food & drink
• More pictures and color in Menu
Japanese Additions to Menu
Udon Yakitor
i
Okonomiyaki
Nohonshu Shochu Awamori Umesha
Seafood Recipes
Place
• Roppongi Tokyo
• Minato, Tokyo.
• High population density
• Particularly for young people
• Major nightlife area
• Embassies located in that area
Interior Design
Price
• Income level high
• Living costs among the highest in the world
• Average restaurant dinners 25-50 CAD (2000-4000
Yen)
• Increasing the prices by 10 %
Promotion:
Social media:
Website blog, Facebook, Twitter,Instagram, Youtube, Snapchat,
Website.
Email exclusive offers/menu/gift card
for Restaurant:
Grand Opening (share link, free gift)
Special deal change every week**
Promotion:
Social media:
Website blog, Facebook, Twitter,Instagram, Youtube, Snapchat,
Website.
Email exclusive offers/menu/gift card
for Restaurant:
Grand Opening (share link, free gift)
Special deal change every week**
Entry Strategy
• Franchising
• Rapid market expansion
• Repeatable business model
• Brand recognition
• Unique business model
HR in Cactus Club
• Strong team culture
• People competitive advantage
• Hires and retains the best employees in the industry who are positive, driven, results-
orientated people that love a good challenge
• Continuous improvement, learning and development critical to success
Global Human Resource Management
• Staffing policy
• First step, an ethnocentric staffing policy
• Helps to maintain a unified corporate culture
• Second step, a polycentric staffing policy
• Less likely to make mistakes arising from cultural misunderstandings
Compensation
-Paying the Japanese employees according to the prevailing
standards of the country
-The expatriate manager`s salary will be paid in the same range
as the base salary for a similar position in the home country
Global Human Resource Management
Time Table
• Initial Conversation: October 5, 2016
• Brand discussions: December 4, 2016
• Agreement Signing: January 2, 2017
• Building renovation: January 10, 2017
• Recruitment: January 11, 2017
• Training: February 15, 2017
• Marketing campaign: May 18, 2017
• Grand Opening: June 27, 2017
Time Line
Video time!
Cactus club project

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Cactus club project

  • 1.
  • 2. Presented by Team Hortons Cactus Club Cafe in 日本
  • 3.
  • 4. Five potential countries' overview United States of America Chile Germany India Japan
  • 5. United States of America • Labor Saving Technology • Redesigned restauraunt layouts • Longer working hours • Restauraunts spending exceeded groceries spending in 2015 • Incomes Increased • Unemployment declined • Consumer confidence Improved • Greater spending on sit down meals • Baby Boomers more income • 18-30yr olds delaying marriage • FSR’s draw sales from high income households Demographics Economics Technologica l Culture
  • 6. Germany •Demographics: • -Most populous country in European Union •- Wealthy country with high-quality of life •- Median age 46-48 years •- Ageing population •Economics: •Unemployment decreased •Incomes increased •Consumer prices increasing
  • 7. Germany Technological: World leader in technology Cultural: Strong beer culture Open to new culinary trends Values: Punctuality, structure, privacy, thriftiness, hard work
  • 8. -Economic Analysis - Considered as a “high-income economy” according to the World Bank. - One of the most stable nations in Latin America - Economy has grown on average 5.5% each year since 1985. Cultural Analysis · Chileans do not spend too much money eating out · Chilean cuisine consist of seafood · Wine culture. Chile
  • 9. Demographic - Population 17.62 million - Median age is 32 - 35 years old.. - Chile has a high income inequality - Most restaurants are located in shopping mall Technological - Transport infrastructure and modern connectivity integrated to the world. - Most innovative country in South America. Chile
  • 10. India ◆Demographic: ◆Big scale of age: “25-54” ◆Income distribution uneven: 10%, 370 times ◆Culture: ◆Garlic, wheat, rice ◆ Strength: ◆ Economic: grow fast → PPP → higher education, higher income ◆ History: British colony → English speaking country → welcome to western food culture ◆Weakness: ◆Indian domestic economy: "the poverty pitfall” ◆High power distance
  • 11. Region : Asia Population : 126,919,656 (as of 2015) Capital : Tokyo Why we chose Japan? •Slow but recovering economy. •Strong consuming power. •Scored 9.5 marks of foreign investment Index (viability) •Scored 9 marks of Political Stability Index
  • 12. Environmental: Japan has the third-largest economy in the world. Aging population. Social (sociocultural): Japanese cultural difference between Western culture. Unspoken rules. Sensitive when comes to foreign companies. Legal: Earthquake/Tsunami protocols Limits on Terminating Agreements PESTEL Analysis
  • 13. Factor endowment 1.Basic endowment:openness of their dinning culture in major cities 2.Advanced endowment:great location with nearest talents Demand conditions Firm strategy, structure, and rivalry: being unique. Related and supporting industries 1.entertainment 2.Food suppliers 3.Accounting/legal support Governments Chance Competitive Advantages
  • 14. Target Market - Japan • - Single person/working class households (18-30) • Older populations who demand healthy/ organic food • Business people in local area
  • 15. North American FSR’s in Japan • Tony Romas – 8 Locations (8 different cities). $45 for 8oz steak in Tokyo. World famous ribs • Outback Steakhouse – 10 Japanese locations (6 in tokyo). $48 angus ribeye. Specializes in steak • Red Lobster – 26 locations (7 in Tokyo). All seafood menu • TGI Fridays – 17 locations (10 in Tokyo). Gourmet Burgers • Hooters – 6 locations. Waitresses
  • 16. Product - Unique and Healthy Menu - Certified Angus Alberta Beef, free run chickens, lingcod - Ocean Wise fish - Rob Feenie Specialties - Wide Variety of Cocktails, Wine, and Beer - Best cooks in the Industry - High perceived quality Rest. Design Place - 22 stores in BC, 4 in Alberta, 1 in Sask., 1 in Ontario - High foot traffic locations - Expensive store design - Transparent Design - Each store uniquely different - Selling an experience Pricing - Steaks $25-37 - Main Entrees $20-25 - Salads $9-18 - Burgers & Fries $16-18 - Rice Bowls and Tacos $13-18 - Cocktails $8-12 - Wine (6 oz) $8-13 - Beer $6-9 Promotion - Website - Linked Facebook, Twitter, & Instagram - Snapchat - Newsletter - Youtube Videos Current Marketing Plan: 4Ps
  • 17. Product • Keep all current recipes • Focus on the quality experience when marketing • Add more seafood recipes • Add Japanese food & drink • More pictures and color in Menu
  • 18. Japanese Additions to Menu Udon Yakitor i Okonomiyaki Nohonshu Shochu Awamori Umesha
  • 20.
  • 21. Place • Roppongi Tokyo • Minato, Tokyo. • High population density • Particularly for young people • Major nightlife area • Embassies located in that area
  • 23. Price • Income level high • Living costs among the highest in the world • Average restaurant dinners 25-50 CAD (2000-4000 Yen) • Increasing the prices by 10 %
  • 24. Promotion: Social media: Website blog, Facebook, Twitter,Instagram, Youtube, Snapchat, Website. Email exclusive offers/menu/gift card for Restaurant: Grand Opening (share link, free gift) Special deal change every week**
  • 25.
  • 26. Promotion: Social media: Website blog, Facebook, Twitter,Instagram, Youtube, Snapchat, Website. Email exclusive offers/menu/gift card for Restaurant: Grand Opening (share link, free gift) Special deal change every week**
  • 27. Entry Strategy • Franchising • Rapid market expansion • Repeatable business model • Brand recognition • Unique business model
  • 28. HR in Cactus Club • Strong team culture • People competitive advantage • Hires and retains the best employees in the industry who are positive, driven, results- orientated people that love a good challenge • Continuous improvement, learning and development critical to success
  • 29. Global Human Resource Management • Staffing policy • First step, an ethnocentric staffing policy • Helps to maintain a unified corporate culture • Second step, a polycentric staffing policy • Less likely to make mistakes arising from cultural misunderstandings
  • 30. Compensation -Paying the Japanese employees according to the prevailing standards of the country -The expatriate manager`s salary will be paid in the same range as the base salary for a similar position in the home country Global Human Resource Management
  • 31. Time Table • Initial Conversation: October 5, 2016 • Brand discussions: December 4, 2016 • Agreement Signing: January 2, 2017 • Building renovation: January 10, 2017 • Recruitment: January 11, 2017 • Training: February 15, 2017 • Marketing campaign: May 18, 2017 • Grand Opening: June 27, 2017 Time Line