5. Importance
• Melding of information systems and
telecommunication
• Information at right time and right place
• Capturing instant business transaction data
• Allowing geographic dispersion of facilities
and people
• Internet marketing
6. Requirements for Voice
Communications Systems
• Availability
• Reliability
• Response time
• User friendly
• Universal service
• Fast
• Inexpensive
• Others
7. Requirements for Data
Communications Systems
• Availability
• Reliability - mean time between failures (MTBF),
mean time to repair (MTTR)
• Online and real-time – real enough time
• Responsive
• User friendly interface
• Ergonomics
• Flexibility and growth
10. Points to Remember
• Definition
• Components
• Importance
• Requirements
• History
• Challenge
11. Discussion
• What are the basic telecommunication
requirements for establishing an e-business?
• How do you keep up with the changing
telecommunication environment for an e-
business?