2. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
If your Spooky Remote LEDs don't light up, here are some steps.
Try running something using the JW - Killing (Remote) preset as a test,
since this uses more voltage, and see if the LEDs light. If not, then
examine the following.
3. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
What you can check is the following, in the most likely order why your
remote is not lighting up.
1. Cables or Boost connection to the generator is secure.
2. Remote is secure to the boost. Ensure that the connector is locked over
the pins.
4. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
3. Ensure the generator switches from OFF to ON on the display in both the top
and bottom status boxes when a channel starts to run.
4. Ensure that inverse+sync was selected for Column 2 in the software. If by any
chance this got set to Follow Out 1, the waveforms will cancel out.
5. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
5. Ensure that the 2nd line of each of the status boxes on the generator"s
display show a frequency other than 0. If the display shows F=00"000"000.00,
this is usually a sign that the generator is not communicating with Spooky2
properly.
6. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
6. Screenshots of the configuration in use, along with the Channel Control
Window contents while it is running are good to pinpoint the issue.
7. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
If this pans out, then try the other remote in your kit. If it lights, and when you
swap back the other does not, then you may have a real issue with your
remote.
8. Official Support Website: www.spooky2.com
Official Purchasing Website: www.spooky2-mall.com
Email:echolee@cleanenergy-npt.com
or service@spooky2.com
Thank you!