A Framework for Implementing Lean UX

•

2 likes•1,114 views

I describe a framework that the UX team at Recurly has been using to integrate UX and agile development. Lean UX is tough, but successful application of the principles leads to better products, happier engineers and designers, and a better relationship with stakeholders.

Technology Education

How hard, exactly?
(from 51 survey responses)
Friday, May 31, 13

Biggest Challenges
‣ Entrenched waterfall culture
‣ Geographic separation
‣ Working with engineering
‣ Continuous customer discovery
Friday, May 31, 13

Lean UX by Jeﬀ Gothelf
Friday, May 31, 13

This is your product.
Friday, May 31, 13

(via @TriKro on GrasshopperHerder.com)
This is your job.
Friday, May 31, 13

Lean UX turns “give a shit
about the customer” into a
company-wide objective
Friday, May 31, 13

Empowers Engineers
Builds trust with Mgmt
Everyone gets to make
the customer happy
1.
2.
3.
Friday, May 31, 13

Lean UX Framework:
Collaboration
Cross-functional Teams
Small, Dedicated, Co-located
No Rockstars or Gurus
Shared Understanding
Externalize Your Work
Friday, May 31, 13

Cross-functional Teams
Small, Dedicated, Co-located
No Rockstars or Gurus
Shared Understanding
Externalize Your Work
Lean UX Framework:
Collaboration
Friday, May 31, 13

Get out of the deliverables biz
Problem-Focused Teams
Outcomes, Not Outputs
Permission to Fail
Lean UX Framework:
Management
Friday, May 31, 13

Remove Waste
Making Over Analysis
Learning Over Growth
Small Batch Size
Lean UX Framework:
Better Product
Friday, May 31, 13

Lean UX Framework:
Customer Discovery
Continuous Discovery
GOOB:
Customer-centric Research
Friday, May 31, 13

Continuous Discovery
GOOB:
Customer-centric Research
Lean UX Framework:
Customer Discovery
Friday, May 31, 13

Thanks to @TriKro for permission to use his awesome artwork
The framework that helps accomplish
this is the right one to be using
Friday, May 31, 13

The connected company: 66% van de CIOs zien efficiënte samenwerking als essentieel voor waarde creatie. Bovendien zijn het merendeel van de taken van kenniswerkers dermate complex geworden dat samenwerking tussen verschillende disciplines binnen een bedrijf en over bedrijven heen noodzakelijk is. RealDolmen licht in deze presentatie toe hoe technologie samenwerking kan ondersteunen en wat de valkuilen en best practices zijn bij de implementatie van samenwerkingsplatformen.

Lean UX is Haaaard

Zac Halbert

This talk has to distinct parts, the first part is about this new design-lead Era at IBM, which is really about how to scale great design to large organizations. We’re making a huge company-wide commitment and investment to turn IBM to a design lead organization, with design led products and projects. In the second part of the talk, I’d talk about how my team, which has embraced lean UX methods, has managed to stay focus by adopting the new IBM design thinking framework, as well as some of the lessons of integrating a strong design competency with a lean team.

3 things you need to now about people and technology - J. Verhaegen

Human Interface Group

New technologies like Virtual Reality, Artificial Intelligence, Robotics and Genetic Engineering are growing at an exponential rate. By contrast, we poor human beings evolve in a much slower, linear way. Every day, tech visionaries picture a new, hybrid digital-physical world where automation sets the pace. But we, the people, seem to be put into the passenger seat of our own evolution. That’s more or less the story of the day. And it’s a bit frightening, both from a human and a business perspective. But it doesn't have to be. The challenge for companies in the years to come is to create digital products that people value, trust and understand without feeling neglected, overwhelmed and confused. That's a huge undertaking in which time is not on your side. But it is doable when you put people first. Learn from the field of UX what people really appreciate in technology. I’ll uncover 3 essential things you need to know about human beings, so the digital future will become a little less intimidating, both for you and your customers.

Open Atrium 2.0 at Drupalcon PortlandPhase2

UX Strategy: A Systems Design Approach to Innovation

Liam Friedland

Understanding systems behavior is an essential part of any UX strategist’s toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies. Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm. Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly. Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014

Managing Change With Axure

Jerry Smith

What Are the Basics of Product Manager Interviews by Google PM

Product School

Ankit walked through an intro to the Product Manager role, the skills needed, and how the role differs between small and large companies. He wrapped up with some advice that's helped him in his Product Manager interviews over the years. He gave a structured approach to thinking about what a Product Manager actually does (structured, meaning no "top 10" lists) and what are the skills you need to do well as a Product Manager.

Geek Academy Introduction to Agile

Prathan Dansakulcharoenkit

Lean project mgmt oxymoron or possible - toronto xp - may 2013Mike Edwards

Designing for Accessibility

wallory

Open Atrium 2.0: Powerful Tools for Nonprofits

Phase2

For nonprofits, trying to manage multiple teams, chapters or affiliates and sharing information among them is vital to achieving your mission. In our Open Atrium for Nonprofits webinar, you will learn how Open Atrium -- a powerful Open Source software platform -- can make collaboration easier and more effective for you and your teams by providing teams a place to discuss ideas, share documents, and coordinate meetings and events. Tuesday June 25, the Open Atrium team from Phase2 hosted a webinar for nonprofits interested in Open Atrium 2.0. We were joined by long-time nonprofit Open Atrium users Dan Adams from Layton Boulevard West Neighborhoods in Milwaukee, Wisconsin, and James Carlson from Bucket Brigade. This presentation includes a demo of Open Atrium 2.0 and discussion about: * How nonprofits have used Open Atrium to manage their teams and work collaboratively * How Open Atrium 2.0 can help nonprofits create an intranet, member portal, or project management site * How to get started trying out Open Atrium and making it work for your organization

The journey to build a more usable toolbar for Drupal 8 dcmistry

Becoming a Drupal Technical Project Manager

Johnnie Fox

Math in data

June Andrews

Beyond agile transitionKarsten Zimmer

Selecting a Web Framework

pamselle

Presented at Wharton Web Conf 2013 Description: Blank slates and green fields are all well and good, but the question of choosing a framework can be a critical leadership decision. How do you go about choosing what’s best for your team, for your problem, at this point in time? In this session, Pam Selle, a polyglot developer who’s built on her share of platforms, will talk about priorities to consider to help you make the best decision. We’ll also leave time for discussion where we’ll share experiences and lessons learned. Be prepared to take some notes!

Mandel best-practices-to-win-

Geanene Aube

UX at Canadian Tire: Baking empathy into projects

UserTesting

Steve McGuire, Associate Manager of Usability and Optimization at Canadian Tire, shares how his team uses empathy to drive amazing UX and how to spread this empathy to other team members in the user testing process. You'll learn: - How having empathy for customers helps Canadian Tire better understand their frustrations and delights - How involving team members in the user testing process gets everyone working towards creating frictionless user experiences - How empathy for other team members and stakeholders benefits the final product

Cross-Functional Teams: A Product Manager's Nirvana

Movel

Cross-functional teams solve challenging problems faster by employing multi-disciplinary approach and delivering business value early and often. The fact that multi-disciplinary team members work on the same problem at the same time brings a number of advantages, of which speed of delivery and product quality are most important. The ability to listen and consider other viewpoints is a key to understanding tough problems and when applied properly, the results can be spectacular! In this 60-minute session, we’re going to explore the benefits of cross-functional teams and look at how Product Managers can employ cross-functional teams to drive business value. We will look at key aspects of successful cross-functional teams such as: How cross-functional teams maximize business value * Alignment of business goals and return on investment * How to assemble a cross-functional team * Technology and the stack – no need to be an expert, but an understanding of the stack can help balance the business with the technical stories * Driving user experience – here again, the PM is not a UI/UX designer, but someone who has the final say of the overall direction or “feel” of the product * Diving the work among the x-functional team * Epic and story definition when working with cross-functional teams * Tracking progress * How to prioritize features based on a technology stack We’re going to look at ways to recruit and retain cross-functional talent and some of the organizational challenges that can arise as a result of this new team structure. The audience of product managers, product owners, executives, technical managers and recruiting managers will learn what makes cross-functional teams successful, look at industry best practices and apply these strategies in their own organizations.

Elevating Tactical DDD Patterns Through Object Calisthenics

Dorra BARTAGUIZ

After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

91mobiles

Similar to A Framework for Implementing Lean UX

Strategic Kanban: Leading Business Innovation (Agile Conference Tokyo 2013)

Kraig Parkinson

UX Jackson 2013 - One-Day Lean Startup Workshop

Janice Fraser

A New Era at IBM. Lean UX leading the way. Agile 2013

Ariadna Font Llitjos

3 things you need to now about people and technology - J. Verhaegen

Human Interface Group

Open Atrium 2.0 at Drupalcon PortlandPhase2

UX Strategy: A Systems Design Approach to Innovation

Liam Friedland

Managing Change With Axure

Jerry Smith

What Are the Basics of Product Manager Interviews by Google PM

Product School

Geek Academy Introduction to Agile

Prathan Dansakulcharoenkit

Lean project mgmt oxymoron or possible - toronto xp - may 2013Mike Edwards

Designing for Accessibility

wallory

Open Atrium 2.0: Powerful Tools for Nonprofits

Phase2

The journey to build a more usable toolbar for Drupal 8 dcmistry

Becoming a Drupal Technical Project Manager

Johnnie Fox

Math in data

June Andrews

Beyond agile transitionKarsten Zimmer

Selecting a Web Framework

pamselle

Mandel best-practices-to-win-

Geanene Aube

UX at Canadian Tire: Baking empathy into projects

UserTesting

Cross-Functional Teams: A Product Manager's Nirvana

Movel

Similar to A Framework for Implementing Lean UX (20)

Strategic Kanban: Leading Business Innovation (Agile Conference Tokyo 2013)

UX Jackson 2013 - One-Day Lean Startup Workshop

A New Era at IBM. Lean UX leading the way. Agile 2013

3 things you need to now about people and technology - J. Verhaegen

Open Atrium 2.0 at Drupalcon Portland

UX Strategy: A Systems Design Approach to Innovation

Managing Change With Axure

What Are the Basics of Product Manager Interviews by Google PM

Geek Academy Introduction to Agile

Lean project mgmt oxymoron or possible - toronto xp - may 2013

Designing for Accessibility

Open Atrium 2.0: Powerful Tools for Nonprofits

The journey to build a more usable toolbar for Drupal 8

Becoming a Drupal Technical Project Manager

Math in data

Beyond agile transition

Selecting a Web Framework

Mandel best-practices-to-win-

UX at Canadian Tire: Baking empathy into projects

Cross-Functional Teams: A Product Manager's Nirvana

Recently uploaded

Elevating Tactical DDD Patterns Through Object Calisthenics

Dorra BARTAGUIZ

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

91mobiles

UiPath Test Automation using UiPath Test Suite series, part 3

DianaGray10

Elizabeth Buie - Older adults: Are we really designing for our future selves?

Nexer Digital

When stars align: studies in data quality, knowledge graphs, and machine lear...

Elena Simperl

Monitoring Java Application Security with JDK Tools and JFR Events

Ana-Maria Mihalceanu

The Art of the Pitch: WordPress Relationships and Sales

Laura Byrne

Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes? All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.

LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...

DanBrown980551

Do you want to learn how to model and simulate an electrical network from scratch in under an hour? Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)! During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook. PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides: - A fully editable and extendable library for grid component modelling; - Visualization tools to display your network; - Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses; The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well. What you will learn during the webinar: - For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills; - For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.

Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™

UiPathCommunity

In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni. 📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath: Autopilot per Studio Web Autopilot per Studio Autopilot per Apps Clipboard AI GenAI applicata alla Document Understanding 👨‍🏫👨‍💻 Speakers: Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath Andrei Tasca, RPA Solutions Team Lead @NTT Data

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

BookNet Canada

The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more. Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/ Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.

Accelerate your Kubernetes clusters with Varnish Caching

Thijs Feryn

The Future of Platform Engineering

Jemma Hussein Allen

GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

James Anderson

Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management. The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM). Speakers: Bob Boule Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle. Gopinath Rebala Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.

UiPath Test Automation using UiPath Test Suite series, part 4

DianaGray10

Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap. The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies. Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques What will you get from this session? 1. Insights into SAP testing best practices 2. Heatmap utilization for testing 3. Optimization of testing processes 4. Demo Topics covered: Execution from the test manager Orchestrator execution result Defect reporting SAP heatmap example with demo Speaker: Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP

Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx

nkrafacyberclub

State of ICS and IoT Cyber Threat Landscape Report 2024 preview

Prayukth K V

The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development. The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers: State of global ICS asset and network exposure Sectoral targets and attacks as well as the cost of ransom Global APT activity, AI usage, actor and tactic profiles, and implications Rise in volumes of AI-powered cyberattacks Major cyber events in 2024 Malware and malicious payload trends Cyberattack types and targets Vulnerability exploit attempts on CVEs Attacks on counties – USA Expansion of bot farms – how, where, and why In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East Why are attacks on smart factories rising? Cyber risk predictions Axis of attacks – Europe Systemic attacks in the Middle East Download the full report from here: https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/

Key Trends Shaping the Future of Infrastructure.pdf

Cheryl Hung

PCI PIN Basics Webinar from the Controlcase Team

ControlCase

A tale of scale & speed: How the US Navy is enabling software delivery from l...

sonjaschweigert1

Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved: - Reduction in onboarding time from 5 weeks to 1 day - Improved developer experience and productivity through actionable findings and reduction of false positives - Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO) Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production. We will cover: - How to remove silos in DevSecOps - How to build efficient development pipeline roles and component templates - How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence) - How to streamline operations with automated policy checks on container images

DevOps and Testing slides at DASA Connect

Kari Kakkonen

Recently uploaded (20)

Elevating Tactical DDD Patterns Through Object Calisthenics

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

UiPath Test Automation using UiPath Test Suite series, part 3

Elizabeth Buie - Older adults: Are we really designing for our future selves?

When stars align: studies in data quality, knowledge graphs, and machine lear...

Monitoring Java Application Security with JDK Tools and JFR Events

The Art of the Pitch: WordPress Relationships and Sales

LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...

Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

Accelerate your Kubernetes clusters with Varnish Caching

The Future of Platform Engineering

GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

UiPath Test Automation using UiPath Test Suite series, part 4

Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx

State of ICS and IoT Cyber Threat Landscape Report 2024 preview

Key Trends Shaping the Future of Infrastructure.pdf

PCI PIN Basics Webinar from the Controlcase Team

A tale of scale & speed: How the US Navy is enabling software delivery from l...

DevOps and Testing slides at DASA Connect

A Framework for Implementing Lean UX

1. Friday, May 31, 13

2. Lean UX is Haaaard Friday, May 31, 13

3. How hard, exactly? (from 51 survey responses) Friday, May 31, 13

4. Biggest Challenges ‣ Entrenched waterfall culture ‣ Geographic separation ‣ Working with engineering ‣ Continuous customer discovery Friday, May 31, 13

5. Lean UX by Jeﬀ Gothelf Friday, May 31, 13

6. Why Agile/Lean UX? Friday, May 31, 13

7. This is your product. Friday, May 31, 13

8. (via @TriKro on GrasshopperHerder.com) This is your job. Friday, May 31, 13

9. Lean UX turns “give a shit about the customer” into a company-wide objective Friday, May 31, 13

10. Empowers Engineers Builds trust with Mgmt Everyone gets to make the customer happy 1. 2. 3. Friday, May 31, 13

11. Lean UX Framework: Collaboration Cross-functional Teams Small, Dedicated, Co-located No Rockstars or Gurus Shared Understanding Externalize Your Work Friday, May 31, 13

12. Cross-functional Teams Small, Dedicated, Co-located No Rockstars or Gurus Shared Understanding Externalize Your Work Lean UX Framework: Collaboration Friday, May 31, 13

13. Cross-functional Teams Small, Dedicated, Co-located No Rockstars or Gurus Shared Understanding Externalize Your Work Lean UX Framework: Collaboration Friday, May 31, 13

14. Get out of the deliverables biz Problem-Focused Teams Outcomes, Not Outputs Permission to Fail Lean UX Framework: Management Friday, May 31, 13

15. Get out of the deliverables biz Problem-Focused Teams Outcomes, Not Outputs Permission to Fail Lean UX Framework: Management Friday, May 31, 13

16. Remove Waste Making Over Analysis Learning Over Growth Small Batch Size Lean UX Framework: Better Product Friday, May 31, 13

17. Remove Waste Making Over Analysis Learning Over Growth Small Batch Size Lean UX Framework: Better Product Friday, May 31, 13

18. Remove Waste Making Over Analysis Learning Over Growth Small Batch Size Lean UX Framework: Better Product Friday, May 31, 13

19. Remove Waste Making Over Analysis Learning Over Growth Small Batch Size Lean UX Framework: Better Product Friday, May 31, 13

20. Lean UX Framework: Customer Discovery Continuous Discovery GOOB: Customer-centric Research Friday, May 31, 13

21. Continuous Discovery GOOB: Customer-centric Research Lean UX Framework: Customer Discovery Friday, May 31, 13

22. Thanks to @TriKro for permission to use his awesome artwork The framework that helps accomplish this is the right one to be using Friday, May 31, 13

A Framework for Implementing Lean UX

Recommended

Recommended

More Related Content

Similar to A Framework for Implementing Lean UX

Similar to A Framework for Implementing Lean UX (20)

Recently uploaded

Recently uploaded (20)

A Framework for Implementing Lean UX