The document discusses revenue assurance automation, emphasizing its importance for growth and profitability due to significant revenue leakage in the telecom industry, with operators losing up to 10% of revenue. It highlights the challenges faced in identifying leakage, with varied percentages across different regions, and showcases success stories of operators using ROC revenue assurance technologies like RevenuePad and Zen to improve efficiency and recover lost revenue. Overall, these solutions provide rapid ROI by streamlining root cause investigations and enhancing productivity.

1. Revenue Assurance Automation
The Key to Growth and Profitability
Leakage as a percentage of revenue
Challenges in Revenue Assurance
1/5th
Enormous Volumes Of Data
of the operators
are leaking up to
10 percent of their
total revenue
Increasing Complexity
Scattered Knowledge
10%
18%
32%
13%
15%
15%
19%
75%
50%
41%
9%
66%
Asia Pacific
Between 1-10% of revenue
of operators fail to
identify more than
half of total leakage
60%
19%
Africa & Middle East
Up to 1% of revenue
Percentage of leakage identified
Europe & Americas
Greater than 10% of revenue
Source: KPMG Global Revenue Assurance Survey 2012
30
Root
Cause
Mountain of
Data
Zen is a virtual analyst
which analyzes millions
of discrepancy records &
presents the possible
reasons for discrepancies
to the analyst
Minutes
Improvement
In Time Saving
Root Cause
Mountain of
Data
Why operators choose ROC Revenue Assurance
Faster Root Cause Investigation
Challenges
Ongoing Revenue Stream Protection
Lack of business rules
documentation
Higher Analyst Productivity
Rapid ROI
Failure to prioritize
areas of corrective
action
ec
u ti
ve D a s h b o
ar
Revenue Pad allows operators to monitor
enterprise wide Revenue Assurance operations
through a single screen.
What ROC Revenue Assurance can do for operators
Tier 1 European operator Success Story
Exposure of Hard-to-Detect Leaks
RevenuePad
Ex
Hours
Time Consuming
Process
30
Industry’s first Virtual Analyst for
Revenue Assurance
Net
w
d
Solution - Zen
y
rch
ra
opology
kT
or
Typical
Scenario
Business H
ie
How ROC Revenue Assurance can help - it simplifies RA with two path breaking concepts - RevenuePad and Zen
Tier 1 NA operator Success Story
Benefits
Challenges
Benefits
$4mn
800%
Multiple new services
introduced
leakage
identified in a
year
ROI in the
first year
$3mn
Challenges
600%
Monitoring billing
discrepancies
error finding
flows in multiple
identified during
efficiency
business units
implementation
Tier 1 APAC Operator Success Story
increase
Limited capabilities of
in-house RA tool
Extended
investigation times
Benefits
$24mn
100%
leakage
identified till
date
ROI in 10
months