Yucan QM is a software tool developed in 2006 to help organizations implement and comply with legal requirements and quality standards. It allows organizations to measure compliance levels year over year and facilitate information to stakeholders. The tool was developed in the Netherlands and has since expanded to Spain and other countries. It can be used to track a variety of criteria, including ISO standards, industry certifications, and customized models. Key benefits include flexibility, active participation from all levels of an organization, affordable SaaS pricing, and rapid implementation.

1. Corporate Presentation

2. Benefits of Yucan QM
4
Applications for Yucan QM
5
Origins of Yucan QM
3
2
CONTENTS

3. 3
ORIGINS OF YUCAN QM - PROPOSITION
TO OPTIMISE COMPLIANCE AND CONTINUOUS IMPROVEMENT MANAGEMENT
 Unique solution
 Assess any set of criteria
 Develop a centralised compliance
portfolio
Yucan QM was developed to assist organizations in the implementation of and
compliance with legal requirements and any other internal or external control
measures and standards.
The innovative solution allows organisations to measure the level of compliance,
year after year, and can facilitate this information to all – internal and external –
stakeholders of the organisation.
 Aimed at continuous improvement
 Facilitates audits and inspections
 Does not require investment or
integration

4. 4
ORIGINS OF YUCAN QM - DEVELOPMENT
 The Yucan QM tool was developed by Desk.nl, a web development company established in
Amsterdam in 1994. The application was developed at the request of an audit firm active
within the education sector.
 Q3 2006:
 Development of an online application that applies the PDCA cycle to the management of educational institutes
and that facilitates their annual inspection obligations (Holland).
 Q1 2007:
 Implementation of Yucan QM in the “ROC Mondriaan” educational institute (Holland). Both the institute and
each of the courses on the institute’s curriculum are submitted to a self-assessment process followed by an
external audit.
 Q3 2007:
 Release of Yucan QM version 2.0, including CMS functionality that enables organisations to continually assess
any set of criteria, whether a (quality) management system, legal framework or a customised business model.
 Q3 2009:
 The Dutch Quality Institute – an independent organisation founded by the Dutch Ministry of Economy –
becomes a Yucan QM partner and disseminates all of its products through the online application.
 Q1 2011:
 Opening of offices in San Pedro Alcántara (Málaga, Spain) and launch of Yucan QM in Spanish and English
speaking markets.
 Q3 2011:
 The Yucan QM tool has obtained a 25% market share in educational accreditations in Holland, with a view of
acquiring up to a 50% share by Q2 2012. The application is further implemented in 385 town halls, various
Chambers of Commerce and numerous private enterprises throughout the Netherlands.
 Q4 2011:
 Opening of offices in Las Rozas (Madrid) and implementation of Yucan QM in biomedical research facility
Fundación de Investigación Biomédica del Hospital Universitario Puerta de Hierro Majadahonda.

5. 5
ORIGINSOFYUCANQM-APPLICATION
The practical application of the Yucan QM tool is very diverse, thanks to the
Content Management System which allows the configuration of any criteria:
 Compliance with legal requirements:
 Data Protection Act
 Equality Plans
 Royal Decrees and other legislation
 Customised management systems
 Quality and Excellence certifications:
 ISO 9001:2008, 14001:2004, etc.
 EFQM
 Industrial certifications:
 AS9100 Aerospace, UNE 16001:2010, etc.

6.  The Netherlands:
 INK Model for Excellence (based on EFQM):
 385 town halls
 310 primary schools
 ABN AMRO (Insurance)
 Social Barometer (prevention of workplace harrassment):
 Various Chambers of Commerce
 Amsterdam town hall (30.000 employees)
 Education inspections:
 Secondary Schools (ROC)
 Spain:
 European Union Subsidy Audits:
 OMAU (Observatorio del Medio Ambiente Urbano)
 Definición y seguimiento de diferentes ordenes, decretos y planes estratégicos
 Fundación Puerta de Hierro (transformación a IIS)
 Clínicas dentales Fernando Soria (Decreto 51/2006, de 15 de junio.
Orden 288/2010, de 28 de mayo)
 Customised Models:
 Greenfields Conveyancing Consultants
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ORIGINSOFYUCANQM–REFERENCECLIENTS

7. 7
BENEFITSOFYUCANQM
Dynamically maintained system
the flexibility of a dynamic structure
A management system needs to be as dynamic as an
organisation. Yucan QM provides the ability to modify
the management system as the need occurs, whilst
maintaining the option of comparing year on year
results.
Active participation
the logic of an associated environment
Yucan QM actively involves the executive
team, middle managers and employees in
the implementation and maintenance of the
management system.
Incorporation in operations
the efficiency of continuity
To obtain real benefits from the implementation of
any management system, the PDCA cycle can be
applied every day of the year, throughout all levels
of the organisation.

8. 8
BENEFITSOFYUCANQM
Affordable
investment converted into operational expense
SAAS applications do not require an investment in
hardware or software: pay only for what you use. Once
the model has been defined, and after a short
introductory training, your organisation can use the
application with independence, without incurring
additional costs.
Implementation speed
the virtue of agility
Yucan QM does not need prior installation and it is not
integrated with existing systems. As soon as the
criteria to measure have been defined, the application
can be made available to all the participants.
Flexibility and scalability
the advantage of adaptability
You can determine global or detailed view of the
level of compliance within your organisation, in
accordance with the demands for transparency of
your stakeholders.

9. 9
YUCANQM ANDISOSTANDARDMANAGEMENT

10. 10
YUCANQMANDTHEMANAGEMENTOFLEGALREQUIREMENTS

11. 11
YUCANQMANDINDUSTRYSPECIFICMANAGEMENTSTANDARDS

12. 12
YUCANQMANDTHEMANAGEMENTOFCUSTOMISEDMODELS

13. 13
ABOUTYUCANESPAÑA
Yucan España is the official distributor of the innovative SAAS software solution
Yucan QM, the essential tool for capitalising on strategic, compliance and quality
management programmes.
The innate flexibility of Yucan QM has ensured the application is currently applied in
all areas associated with qualitative analysis, surveys, compliance, and continuous
improvement programmes.
For more information about Yucan QM visit www.yucan.es.
Oficina Málaga:
Plaza de los Faroles
Pasaje Las Palmeras,
Local 6 y 7
29670 San Pedro de Alcántara
Málaga
+34 951 77 88 46
Oficina Madrid:
Edificio Rozas Novas
C./ Castillo de Fuensaldaña, 4,
Local 222
28232 Las Rozas
Madrid
+34 91 125 54 00