Yammer Communities - overview of key features and how they work

1. Introducing Yammer Communities
Private Microblogging Networks for B2B Communication
March 2010

2. New Communities tab in
company networks
Communities are
separate Yammer
networks used to
communicate with
external groups, like
customers, partners,
contractors, and fans.

3. Click link to create a new
Community
List of your company’s
Communities

4. Create New Community
page is similar to create
a group, except you can
invite anyone to a
Community (whereas
you can only invite
company employees to a
group).
Membership in a
Community is private
and controlled by the
admin.
A Community has a
“parent” network (the
company from which it was
created).

5. Once you’ve created a
Community, it appears as a
separate Yammer network.
This ensures that people
outside your company
cannot see into your
company network.
All messages in the
Community are completely
separate from your company
messages.
The “parent” network is
identified in the sidebar of
the Community.

6. You can use the Networks
toggle at the top right
corner of the screen to
switch between networks.
A counter shows you how
many unread messages you
have in each network.

7. When you switch back to
your company network, you
will see the new “child”
Community in the “parent”
company’s Communities
directory.

8. The network type is identified in the sidebar of
each network’s home page.
Networks based on an email Communities show the creator’s
domain are “verified”: name and parent network:

9. You have a separate profile in each of your networks. This is to
ensure that your messages, profile info and other data remain
completely separate. Edit your profile info for a network by
clicking “edit info” on your profile in that network.
Your name and photo are common across all networks.
Your messages in the Your messages in the
Hardware Suppliers Customer Support
Community Community

10. The “Account” menu contains
global settings for all your
Yammer networks.
This includes:
• Name and photo
• Emails and Password
• Username for Communities
• Display settings
• Application settings
• Notification settings

11. The Community Admin Controls:
• Members
• Features (e.g. groups, org chart)
• Design
• Member Privacy
• Following Model
• Default Notifications

12. The Company Admin Controls:
• Whether Communities appear at all
• Which Communities appear in the
Communities directory
• Who can Create Communities from
their network
If your company does not want
Communities, your admin can
disable them!

13. Additional Options
Create a Community without a “parent” email domain-based network, for
organizations that don’t have a specific email address.
This feature is currently in private beta. If you would like to create a Community
without a “parent” email domain-based network, please contact us!

14. Questions?
Contact help@yammer-inc.com