Yammer & inter-organizational collaboration 8 Dec 2010

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An introduction to Yammer and how to use it for inter-organization collaboration.

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Yammer & inter-organizational collaboration 8 Dec 2010

  1. 1. Using Yammer24.11.2010 Richard von Kaufmann // co-founder // Concepting Director
  2. 2. Enterprise Micro-bloggingEnterprise micro-blogging uses conventions developed fromconsumer social media: most notably Facebook and Twitter.The following slides will explain what it is and how it helps.
  3. 3. Real-timeStatus Messages Comments Links Likes
  4. 4. Micro-blogging• Improving awareness• Reduces overall email traffic and thereby makes important email standout.• Requesting help• Finding people• Sharing tips and links• Coordinating
  5. 5. Without an audience,we are not motivated… http://www.besser20.de/english
  6. 6. Makes giving feedback easy : )
  7. 7. Creating a wider network X ClusterYammer Community OSKE Admins cluster membersNetworks are a great way to cluster managersexpand a collaboration “community” “community”community. network network OSKE.net admins only “parent” OSKE Community X Cluster network Network cluster members Zipipop used Yammer open “community” Community Networks to all OSKE users create a linked network of network 13 research clusters “community” network X Cluster consisting of 22 different cluster members organizations – which could use their own work emails to access. (“community” network)
  8. 8. Yammer Networks Notifications
  9. 9. CommunityNetworks• Create new community• Manage community membership• See all communities
  10. 10. Admin Power• Community settings• Remove users• Invitation settings • Only admin can invite • All members can invite
  11. 11. Two AccountsCluster Managers will have twoemail accounts link withYammer:OSKE.net email“Only” for doing admin workNormal work emailEveryday Yammer interaction
  12. 12. Yammer Usage:Large CommunitiesEXAMPLE: OSKE CommunityNEED: Generate better awareness and shareinformation within the communityBASIC RULES: Posts should mostly be ofinterest to the majority of the community andshould be kept shortish.THINK: “Notification news stream”
  13. 13. Yammer Usage:Project GroupsEXAMPLE: OSKE AdminNEED: Detailed knowledge sharing andgeneration through more in-depthdiscussion.BASIC RULES: Initial discussion topic orquestion is posted and comments are givenin reply. All comments should be given asreplies to keep them attached to theoriginal topic.THINK: “Micro-forum”
  14. 14. Thanks!Richard von KaufmannConcepting Director, co-founder+358 45 11 222 73richard@zipipop.com

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