ISBN 978 0 470 27870 3PROJ EC TPROJ ECT M A NAGEMEN TM .docxchristiandean12115
ISBN 978 0 470 27870 3
PROJ EC TPROJ ECT
M A NAGEMEN TM A NAGEMEN T
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A S Y S T E M S A P P R O AC H
T O P L A N N I N G, S C H E D U L I N G,
A N D C O N T R O L L I N G
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HAROLD KERZNER, PH.D.
K E R Z N E R T E N T H E D I T I O N
T H E L A N D M A R K P R O J E C T M A N A G E M E N T
R E F E R E N C E , N O W I N A N E W E D I T I O N
Now in a Tenth Edition, this industry-leading project management “bible” aligns its streamlined approach to the latest release of
the Project Management Institute’s Project Management Body of
Knowledge (PMI’s PMBOK® Guide), the new mandatory source of
training for the Project Management Professional (PMP®) Certifi cat-
ion Exam. This outstanding edition gives students and professionals
a profound understanding of project management with insights from
one of the best-known and respected authorities on the subject.
From the intricate framework of organizational behavior and structure
that can determine project success to the planning, scheduling, and
controlling processes vital to effective project management, the new
edition thoroughly covers every key component of the subject. This
Tenth Edition features:
■ New sections on scope changes, exiting a project, collective
belief, and managing virtual teams
■ More than twenty-fi ve case studies, including a new case
on the Iridium Project covering all aspects of project
management
■ 400 discussion questions
■ More than 125 multiple-choice questions
Other powerful tools by Harold Kerzner:
Project Management Workbook and PMP®/CAPM® Exam Study Guide, Tenth Edition
(978-0-470-27872-7)
Project Management Case Studies, Third Edition (978-0-470-27871-0)
Project Management
T E N T H
E D I T I O N
HAROLD KERZNER,
PH.D., is Senior Executive
Director for Project,
Program and Portfolio
Management at
International Institute of
Learning, Inc. (IIL), a global
learning solutions company
that conducts training
for leading corporations
throughout the world.
ffirs.qxd 1/21/09 4:44 PM Page vi
PROJECT
MANAGEMENT
ffirs.qxd 1/21/09 4:44 PM Page i
Dr. Kerzner’s 16 Points to Project
Management Maturity
1. Adopt a project management methodology and use it consistently.
2. Implement a philosophy that drives the company toward project
management maturity and communicate it to everyone.
3. Commit to developing effective plans at the beginning of each project.
4. Minimize scope changes by committing to realistic objectives.
5. Recognize that cost and schedule management are inseparable.
6. Select the right person as the project manager.
7. Provide executives with project sponsor information, not project
management information.
8. Strengthen involvement and support of line management.
9. Focus on deliver.
Stephanie WroteA lean organization understands customer value a.docxrjoseph5
Stephanie Wrote:
A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.
To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers.
Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Companies are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times. Also, information management becomes much simpler and more accurate.
A popular misconception is that lean is suited only for manufacturing. Not true. Lean applies in every business and every process. It is not a tactic or a cost reduction program, but a way of thinking and acting for an entire organization.
The term "lean" was coined to describe Toyota's business during the late 1980s by a research team headed by Jim Womack, Ph.D., at MIT's International Motor Vehicle Program.
Mary Wrote:
· What is the lean concept and why is it important to study?
With fewer resources lean creates more value for customers. The idea of maximizing customer value while minimizing waste. Lean is important to study because there are so many benefits such as through lean there is a cost benefit. we can increase quality and reliability. Reduce operating costs, boost staff productivity and reduce the length of production cycles.
· How can lean be applied to manufacturing and service processes?
TOYOTA is the best example of a company that use lean processes and implement them. Toyota is the first major company to use lean ideology in their manufacturing processes. They have eliminated wasted and using techniques to get rid of faulty products that do not interest the customers. They use two processes, one is Jidoka and the other one is JIT or just in time. Jidoka is used to check the quality of the product and can stop the machines themselves down when there is an error. JIT/ just in time leads to the next step once the previous step is finished.
https://www.lean.org/whatslean/
https://refinedimpact.com/4-good-examples-of-companies-that-use-lean-manufacturing/
Project Management
Processes, Methodologies, and Economics
Third Edition
Avraham Shtub
Faculty of Industrial Engineering and Management
The Technion–Israel Institute of Technology
Moshe Rosenwein
Department of Industrial Engineering and Operations Research
Columbia University
Boston Columbus San Francisco New York Hoboken
Indianapolis London Tor.
ISBN 978 0 470 27870 3PROJ EC TPROJ ECT M A NAGEMEN TM .docxchristiandean12115
ISBN 978 0 470 27870 3
PROJ EC TPROJ ECT
M A NAGEMEN TM A NAGEMEN T
P
R
O
JE
C
T
P
R
O
JE
C
T
M
A
N
A
G
E
M
E
N
T
M
A
N
A
G
E
M
E
N
T
A S Y S T E M S A P P R O AC H
T O P L A N N I N G, S C H E D U L I N G,
A N D C O N T R O L L I N G
A
S
Y
S
T
E
M
S
A
P
P
R
O
A
C
H
TO
P
LA
N
N
IN
G
,
S
C
H
E
D
U
LIN
G
,
A
N
D
C
O
N
T
R
O
LLIN
G
HAROLD KERZNER, PH.D.
K E R Z N E R T E N T H E D I T I O N
T H E L A N D M A R K P R O J E C T M A N A G E M E N T
R E F E R E N C E , N O W I N A N E W E D I T I O N
Now in a Tenth Edition, this industry-leading project management “bible” aligns its streamlined approach to the latest release of
the Project Management Institute’s Project Management Body of
Knowledge (PMI’s PMBOK® Guide), the new mandatory source of
training for the Project Management Professional (PMP®) Certifi cat-
ion Exam. This outstanding edition gives students and professionals
a profound understanding of project management with insights from
one of the best-known and respected authorities on the subject.
From the intricate framework of organizational behavior and structure
that can determine project success to the planning, scheduling, and
controlling processes vital to effective project management, the new
edition thoroughly covers every key component of the subject. This
Tenth Edition features:
■ New sections on scope changes, exiting a project, collective
belief, and managing virtual teams
■ More than twenty-fi ve case studies, including a new case
on the Iridium Project covering all aspects of project
management
■ 400 discussion questions
■ More than 125 multiple-choice questions
Other powerful tools by Harold Kerzner:
Project Management Workbook and PMP®/CAPM® Exam Study Guide, Tenth Edition
(978-0-470-27872-7)
Project Management Case Studies, Third Edition (978-0-470-27871-0)
Project Management
T E N T H
E D I T I O N
HAROLD KERZNER,
PH.D., is Senior Executive
Director for Project,
Program and Portfolio
Management at
International Institute of
Learning, Inc. (IIL), a global
learning solutions company
that conducts training
for leading corporations
throughout the world.
ffirs.qxd 1/21/09 4:44 PM Page vi
PROJECT
MANAGEMENT
ffirs.qxd 1/21/09 4:44 PM Page i
Dr. Kerzner’s 16 Points to Project
Management Maturity
1. Adopt a project management methodology and use it consistently.
2. Implement a philosophy that drives the company toward project
management maturity and communicate it to everyone.
3. Commit to developing effective plans at the beginning of each project.
4. Minimize scope changes by committing to realistic objectives.
5. Recognize that cost and schedule management are inseparable.
6. Select the right person as the project manager.
7. Provide executives with project sponsor information, not project
management information.
8. Strengthen involvement and support of line management.
9. Focus on deliver.
Stephanie WroteA lean organization understands customer value a.docxrjoseph5
Stephanie Wrote:
A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.
To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers.
Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Companies are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times. Also, information management becomes much simpler and more accurate.
A popular misconception is that lean is suited only for manufacturing. Not true. Lean applies in every business and every process. It is not a tactic or a cost reduction program, but a way of thinking and acting for an entire organization.
The term "lean" was coined to describe Toyota's business during the late 1980s by a research team headed by Jim Womack, Ph.D., at MIT's International Motor Vehicle Program.
Mary Wrote:
· What is the lean concept and why is it important to study?
With fewer resources lean creates more value for customers. The idea of maximizing customer value while minimizing waste. Lean is important to study because there are so many benefits such as through lean there is a cost benefit. we can increase quality and reliability. Reduce operating costs, boost staff productivity and reduce the length of production cycles.
· How can lean be applied to manufacturing and service processes?
TOYOTA is the best example of a company that use lean processes and implement them. Toyota is the first major company to use lean ideology in their manufacturing processes. They have eliminated wasted and using techniques to get rid of faulty products that do not interest the customers. They use two processes, one is Jidoka and the other one is JIT or just in time. Jidoka is used to check the quality of the product and can stop the machines themselves down when there is an error. JIT/ just in time leads to the next step once the previous step is finished.
https://www.lean.org/whatslean/
https://refinedimpact.com/4-good-examples-of-companies-that-use-lean-manufacturing/
Project Management
Processes, Methodologies, and Economics
Third Edition
Avraham Shtub
Faculty of Industrial Engineering and Management
The Technion–Israel Institute of Technology
Moshe Rosenwein
Department of Industrial Engineering and Operations Research
Columbia University
Boston Columbus San Francisco New York Hoboken
Indianapolis London Tor.
Marking Criteria(The marks for each criterion are to illustrate .docxalfredacavx97
Marking Criteria
(The marks for each criterion are to illustrate where the main effort should be spent and are not meant to be a strict marking scheme)
30% - Application of Frameworks and models
The required frameworks and models introduced in the assignment task should be applied correctly to identify the key issues emerging relevant to the business example selected.
60% - Depth of Strategic Evaluation.
Key strategic factors should be critically evaluated to develop the required depth of analysis of the business example selected. A strong analysis needs to be evidence based rather than appear to be personal opinion so must draw on relevant sources e.g. news & media, industry publications, company web pages and documentation
10% - Clarity of Structure and Presentation
The report is well organised and logically constructed, following the layout indicated in the assignment task. The quality of writing, spell checking, grammar and referencing need to demonstrate accuracy to ensure the reader can focus on the analysis provided
Please remember that an assignment is not meant to DESCRIBE what you have found. Analysis means commenting on your findings and EXPLAINING what the evidence suggests about the company.
General Guidance
Structure
· The introduction should be brief. It is not meant to provide a history of General Electric.
· The Conclusion needs to draw the analysis to a close and comment on the sustainability of General Electric’s strategic position. Remember you do not introduce new findings into the Conclusion.
· If you include Appendices you must refer to them in the relevant section of the report findings.
· References should clearly list all the material that has been referred to in the report and set out using Harvard style.
Models/Content
· Remember to use the models in a ‘dynamic’ way i.e. place relevant examples onto the models. Do not simply copy and paste ‘generic’ examples from the lecture slides.
· Words in the models are included in the word limit. The models lose their value if they are full of text. They should aid understanding not confuse the reader because too much has been stuffed into them.
· Models should be included in the main body of the report. Only place them in the appendices if they are close to a full page.
· You may well refer to points made in earlier parts of the report to show the connections in the analysis. This shows an awareness of the links between themes
· You will struggle to stay within the word limit so focus on the KEY DRIVERS in your analysis
· You will not be able to use all of the examples if you have done the level of reading required so ‘cherry pick’ those that best illustrate the key drivers
· Facts and figures need to be supported with sources clearly referenced.
Presentation
· Be your own independent work and free from plagiarism by ensuring that work that is not your own is clearly referenced
· Use Harvard style citation and referencing using the Drop-in centre published guidelines
· Be .
Slides used in the WEBINAR - Data-driven Organizational Design to improve efficiency and productivity an AI powered technique held on Friday 14th January, 2022
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Project Management Revised 6e
Project Management Revised 6e
Kathy Schwalbe
Information Technology
Information Technology
Although project management has been an
established fi eld for many years, managing
information technology requires ideas and
information that go beyond standard project
management. Now in its revised sixth edition,
Information Technology Project Management
weaves together theory and practice to present
an understandable, integrated view of the many
concepts skills, tools, and techniques involved in
project management.
This text provides up-to-date information on how good project management and eff ective
use of software can help you successfully manage information technology projects. Appendix
A contains a detailed guide for using Microsoft® Project 2010, which is the most widely used
project management software tool today. This comprehensive appendix teaches you the
fundamentals of Project 2010 in the context of project scope, time, cost, human resources, and
communications management. Exercises at the end of the appendix will help you test your skills!
Visit the Premium Web site at www.cengage.com/mis/schwalbe to fi nd Jeopardy games,
podcasts, updated resources, Quick Quizzes, and more.
Fully updated for the
PMBOK® Guide,
Fourth Edition to help
you prepare for
Project Management
certifi cation exams.
Project M
anagem
ent R
e
vise
d
6e
In
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To learn more about Course Technology, visit www.cengage.com/coursetechnology
To learn more about Cengage Learning, visit www.cengage.com
Purchase any of our products at your local college store or at our
preferred online store www.cengagebrain.com
1111221758_cvr_se.indd ...
Project Management Revised 6e
Project Management Revised 6e
Kathy Schwalbe
Information Technology
Information Technology
Although project management has been an
established fi eld for many years, managing
information technology requires ideas and
information that go beyond standard project
management. Now in its revised sixth edition,
Information Technology Project Management
weaves together theory and practice to present
an understandable, integrated view of the many
concepts skills, tools, and techniques involved in
project management.
This text provides up-to-date information on how good project management and eff ective
use of software can help you successfully manage information technology projects. Appendix
A contains a detailed guide for using Microsoft® Project 2010, which is the most widely used
project management software tool today. This comprehensive appendix teaches you the
fundamentals of Project 2010 in the context of project scope, time, cost, human resources, and
communications management. Exercises at the end of the appendix will help you test your skills!
Visit the Premium Web site at www.cengage.com/mis/schwalbe to fi nd Jeopardy games,
podcasts, updated resources, Quick Quizzes, and more.
Fully updated for the
PMBOK® Guide,
Fourth Edition to help
you prepare for
Project Management
certifi cation exams.
Project M
anagem
ent R
e
vise
d
6e
In
fo
rm
atio
n
T
ech
n
olo
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y
Kathy Schwalbe
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000000000000000000000000000000000000
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To learn more about Course Technology, visit www.cengage.com/coursetechnology
To learn more about Cengage Learning, visit www.cengage.com
Purchase any of our products at your local college store or at our
preferred online store www.cengagebrain.com
1111221758_cvr_se.indd .
Online PMP Training Material for PMP Exam - Integration Management Knowledge ...GlobalSkillup
Integration Management Knowledge Area in Project management defined by PMBOK 5th Edition by Project Management Institute (PMI). Provided by GlobalSkillup.com towards PMP Certification Exam.
Write a scholarly paper in which you apply the concepts of epide.docxarnoldmeredith47041
Write a scholarly paper in which you apply the concepts of epidemiology and nursing research to a communicable disease. Choose one communicable disease.
Epidemiology Paper Requirements
Include the following in your assignment:
A thorough description of the disease including causes, mode of transmission, symptoms, treatment and complications. Discuss the demographic most affected-incidence, prevalence, morbidity and mortality.
What are the determinants of health affecting this disease?
https://www.healthypeople.gov/2020/about/foundation-health-measures/Determinants-of-Health
.
Identify the epidemiologic triad including host, agent and environmental factors as related to this disease.
Discuss the role of the public health nurse in relation to this disease. How is the public health nurse involved in finding, reporting, collection and analysis of data and follow up?
A minimum of three references is required. The written essay should be at least 1250 words in length.
APA format is required.
.
Write a S.M.A.R.T. goal to improve the Habit 5 Seek First to .docxarnoldmeredith47041
Write a S.M.A.R.T. goal to improve the Habit 5
:
Seek First to Understand, Then to be understood:
This is an area which I feel I struggle in. I am able to communicate but I am a very bad listener. I do care and try to be a positive problem solver, but as I stated I must practices the skill of learning to listen and understanding what people are saying. Rank 5
.
More Related Content
Similar to Write a research paper on a selected topic of project management..docx
Marking Criteria(The marks for each criterion are to illustrate .docxalfredacavx97
Marking Criteria
(The marks for each criterion are to illustrate where the main effort should be spent and are not meant to be a strict marking scheme)
30% - Application of Frameworks and models
The required frameworks and models introduced in the assignment task should be applied correctly to identify the key issues emerging relevant to the business example selected.
60% - Depth of Strategic Evaluation.
Key strategic factors should be critically evaluated to develop the required depth of analysis of the business example selected. A strong analysis needs to be evidence based rather than appear to be personal opinion so must draw on relevant sources e.g. news & media, industry publications, company web pages and documentation
10% - Clarity of Structure and Presentation
The report is well organised and logically constructed, following the layout indicated in the assignment task. The quality of writing, spell checking, grammar and referencing need to demonstrate accuracy to ensure the reader can focus on the analysis provided
Please remember that an assignment is not meant to DESCRIBE what you have found. Analysis means commenting on your findings and EXPLAINING what the evidence suggests about the company.
General Guidance
Structure
· The introduction should be brief. It is not meant to provide a history of General Electric.
· The Conclusion needs to draw the analysis to a close and comment on the sustainability of General Electric’s strategic position. Remember you do not introduce new findings into the Conclusion.
· If you include Appendices you must refer to them in the relevant section of the report findings.
· References should clearly list all the material that has been referred to in the report and set out using Harvard style.
Models/Content
· Remember to use the models in a ‘dynamic’ way i.e. place relevant examples onto the models. Do not simply copy and paste ‘generic’ examples from the lecture slides.
· Words in the models are included in the word limit. The models lose their value if they are full of text. They should aid understanding not confuse the reader because too much has been stuffed into them.
· Models should be included in the main body of the report. Only place them in the appendices if they are close to a full page.
· You may well refer to points made in earlier parts of the report to show the connections in the analysis. This shows an awareness of the links between themes
· You will struggle to stay within the word limit so focus on the KEY DRIVERS in your analysis
· You will not be able to use all of the examples if you have done the level of reading required so ‘cherry pick’ those that best illustrate the key drivers
· Facts and figures need to be supported with sources clearly referenced.
Presentation
· Be your own independent work and free from plagiarism by ensuring that work that is not your own is clearly referenced
· Use Harvard style citation and referencing using the Drop-in centre published guidelines
· Be .
Slides used in the WEBINAR - Data-driven Organizational Design to improve efficiency and productivity an AI powered technique held on Friday 14th January, 2022
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Independent software vendors are facing increased challenges, study shows that a significant number of software product corporations fail, the reason behind that are many but this presentation tries to explore one of the significant challenge that needs to be addressed
Project Management Revised 6e
Project Management Revised 6e
Kathy Schwalbe
Information Technology
Information Technology
Although project management has been an
established fi eld for many years, managing
information technology requires ideas and
information that go beyond standard project
management. Now in its revised sixth edition,
Information Technology Project Management
weaves together theory and practice to present
an understandable, integrated view of the many
concepts skills, tools, and techniques involved in
project management.
This text provides up-to-date information on how good project management and eff ective
use of software can help you successfully manage information technology projects. Appendix
A contains a detailed guide for using Microsoft® Project 2010, which is the most widely used
project management software tool today. This comprehensive appendix teaches you the
fundamentals of Project 2010 in the context of project scope, time, cost, human resources, and
communications management. Exercises at the end of the appendix will help you test your skills!
Visit the Premium Web site at www.cengage.com/mis/schwalbe to fi nd Jeopardy games,
podcasts, updated resources, Quick Quizzes, and more.
Fully updated for the
PMBOK® Guide,
Fourth Edition to help
you prepare for
Project Management
certifi cation exams.
Project M
anagem
ent R
e
vise
d
6e
In
fo
rm
atio
n
T
ech
n
olo
g
y
Kathy Schwalbe
S
ch
w
alb
e
C
o
v
e
rs
M
ic
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To learn more about Course Technology, visit www.cengage.com/coursetechnology
To learn more about Cengage Learning, visit www.cengage.com
Purchase any of our products at your local college store or at our
preferred online store www.cengagebrain.com
1111221758_cvr_se.indd ...
Project Management Revised 6e
Project Management Revised 6e
Kathy Schwalbe
Information Technology
Information Technology
Although project management has been an
established fi eld for many years, managing
information technology requires ideas and
information that go beyond standard project
management. Now in its revised sixth edition,
Information Technology Project Management
weaves together theory and practice to present
an understandable, integrated view of the many
concepts skills, tools, and techniques involved in
project management.
This text provides up-to-date information on how good project management and eff ective
use of software can help you successfully manage information technology projects. Appendix
A contains a detailed guide for using Microsoft® Project 2010, which is the most widely used
project management software tool today. This comprehensive appendix teaches you the
fundamentals of Project 2010 in the context of project scope, time, cost, human resources, and
communications management. Exercises at the end of the appendix will help you test your skills!
Visit the Premium Web site at www.cengage.com/mis/schwalbe to fi nd Jeopardy games,
podcasts, updated resources, Quick Quizzes, and more.
Fully updated for the
PMBOK® Guide,
Fourth Edition to help
you prepare for
Project Management
certifi cation exams.
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To learn more about Course Technology, visit www.cengage.com/coursetechnology
To learn more about Cengage Learning, visit www.cengage.com
Purchase any of our products at your local college store or at our
preferred online store www.cengagebrain.com
1111221758_cvr_se.indd .
Online PMP Training Material for PMP Exam - Integration Management Knowledge ...GlobalSkillup
Integration Management Knowledge Area in Project management defined by PMBOK 5th Edition by Project Management Institute (PMI). Provided by GlobalSkillup.com towards PMP Certification Exam.
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Include the following in your assignment:
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CONTACT INFO
First and Last Name
City, State (Optional) | Best Phone Number to Reach You | Appropriate Email Address
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· 3-5 sentences describing why you would be a great fit for the position.
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example of resume
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Write a response to the peer's post based on the readings.
Original Prompt:
Compare Carroll's strategies for creating sound in
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Fright.
Pay attention to connotative and denotative meanings of the words and how the poet plays with sound.
Edilzon Ramirez
Response to Prompt:
In both poems there is a common element. And that is a wordplay to make nonsense poetry. The effect of this, is that we must think more in depth to figure out the real meaning behind the works of literature. In Jabberwocky, the writer begins by setting up the mood giving us the background of the events that are about to occur. The use of exclamation marks throughout the poem afterwards, are what in my opinion, give it the sound. For example, “O frabjous day! Callooh! Callay!” suggests sort of a proud/relived cry. Which is furthered backed up by the whimsical words that have a positive connation to them due to the slaying of the jabberwocky, who terrorized the people.
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Write a response to a peer's post that adds or extends to the discussion point of your peer by Friday 07/24/2020.
This week's discussion prompt:
Explain how Faith in "Young Goodman Brown," Georgiana in "The Birthmark," and Elizabeth in "The Black Minister's Veil" are use to reveal some truth about the central male characters in each story. Describe the similarities that you see among these women characters.
Peer's Post:
-Emily Seide
In each of the three short stories, the female characters play a large role in the character development of the three male protagonists (Goodman, Aylmer, and Hooper). Throughout each story, the women leave a lasting impact on their significant other’s mentality of the world and perception of others. In “Young Goodman Brown”, Brown is faced with troubling sights that make him alter his point of view on his town and the townspeople. Brown was introduced to the true form of some nasty people, including his wife, Faith. When he returns home the next morning from a place of sinister evil, his encounter with Faith and his townspeople has made him a hardcore skeptic of anyone and everyone around him. Goodman Brown never trusted a soul after that night because he was forced to believe that evil resides in everyone. In “The Birthmark”, Aylmer goes insane trying to remove his wife, Georgiana’s, birthmark. Even after hearing how beautiful and well liked she is, Georgiana agrees to get her birthmark removed. Rather than seeing this as a perfect part of her, Aylmer sees the birthmark as a flaw that gives her an imperfect complexion. Later in the story, as the birthmark fades and she wakes up, she states that he should’ve admired what he had in the first place, then dies. This made Aylmer realize that he took time for granted, and now he lives a life without Georgiana due to his impatience with her already beautiful complexion. And finally, in “The Minister’s Black Veil”, Reverend Hooper consistently wears a black veil that covers the majority of his face. Several people were afraid and intimidated by it, except for his fiancée, Elizabeth. After further questioning, she begins to fear the veil due to what it symbolizes- the sin in all human beings. Hooper’s plea for Elizabeth to stay reveals the extent of which he is willing to sacrifice, and the decision for him to continue to wear the veil reveals great sorrow; “Do not leave me in this miserable obscurity forever!” (Hawthorne, 36). In each of the short stories, each female character, always a love interest, is first skeptical of the main character’s choice of actions, then later comply. In each short story, a life lesson is learned for each male character.
Readings are attached!
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The response essay should provide one example from the contemporary world to support your
Position. Ideally you have a source reference for your example. You must have a source reference if you
Refer to any material which is neither common knowledge nor personal experience. essay should be typed using
APA style
feature with a title page and list of references if any are used.
Topic:
Technology changes education
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Write a response for each document.
Instructions:
Your post should be a thoughtful response and should include outside reference material from the internet or primary literature. That reference should be referred to specifically with an in-text citation (author, year) and your post should have a bibliography with those outside sources you used cited in APA format.
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write a resonse paper mla style
HAIR
Hair deeply affects people, can transfigure or repulse them. Symbolic of life, hair bolts from our head. Like the earth, it can be harvested, but it will rise again. We can change its color and texture when the mood strikes us, but in time it will return to its original form, just as Nature will in time turn our precisely laid-out cities into a weed-way. Giving one's lover a lock of hair to wear in a small locket [3] around his neck used to be a moving and tender gesture, but also a dangerous one, since to spell-casters, magicians, voodoo-ers, and necromancers of all sorts, a tuft of someone's hair could be used to cast a spell against them. In a variation on this theme, a medieval knight wore a lock of his lady's pubic hair into battle. Since one of the arch-tenets of courtly love was secrecy, choosing this tiny memento instead of a lock of hair from her head may have been more of a practical choice than a philosophical one, but it still symbolized her life-force, which he was carrying with him. Ancient male leaders wore long flowing tresses as a sign of virility (in fact,
"kaiser" and "tsar" both mean "long-haired"
). In the biblical story of Samson, the hero's loss of hair brings on his weakness and downfall, just as it did for the hero Gilgamesh before him. In Europe in more recent times, women who collaborated with the enemy in World War II were humiliated by having their hair cut short. Among some orthodox Jews, a young woman must cut off her hair when she marries, lest her husband find her too attractive and wish to have sex with her out of desire rather than for procreation. Rastafarians regard their dreadlocks as "high-tension cables to heaven." These days, to shock the bourgeoisie and establish their own identity, as every generation must, many young men and women wear their hair as freeform sculpture, with lacquered spikes, close-cropped patterns that resemble a formal garden maze, and colors borrowed from an aviary or spray-painted alley. The first time a student walked into my classroom wearing a "blue jay," it did startle me. Royal-blue slabs of hair were brushed and sprayed straight up along the sides of his head, a long jelly roll of white hair fell forward over his eyebrows, and the back was shiny black, brushed straight up and plastered close to the head. I didn't dislike it, it just seemed like a lot to fuss with each day. I'm sure my grandmother felt that way about my mother's "beehive," and I know my mother feels that way about the curly weather system which is my own mane of long thick hair. One's hairstyle can be the badge of a group, as we've always known -- look at the military's crew cut, or the hairstyles worn by some nuns and monks. In the sixties, wearing long hair, especially if you were a man, often fetched a vitriolic outburst from parents, which is why the musical Hair summed up a generation so beautifully. The police, who seemed so clean-cut and cropped then, were succee.
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Write a response about the topic in the reading (see attached) and make sure you include the following:
1. Brief summary of the reading
2. What was intersting?
3. The main points highlighted and what do you think of the reading?
( 2 page response)
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Write a research report based on a hypothetical research study. Con.docxarnoldmeredith47041
Write a research report based on a hypothetical research study. Conducting research and writing a report is common practice for many students and practitioners in any of the behavioral sciences fields.
A research report, which is based on scientific method, is typically composed of the different sections listed below:
Introduction:
The introduction states a specific hypothesis and how that hypothesis was derived by connecting it to previous research.
Methods:
The methods section describes the details of how the hypothesis was tested and clarifies why the study was conducted in that particular way.
Results:
The results section is where the raw uninterpreted data is presented.
Discussion:
The discussion section is where an argument is presented on whether or not the data supports the hypothesis, the possible implications and limitations of the study, as well as possible future directions for this type of research.
Together, these sections should tell the reader what was done, how it was done, and what was learned through the research. You will create a research report based on a
hypothetical
problem, sample, results, and literature review. Organize your data by creating meaningful sections within your report. Make sure that you:
Apply key concepts of inferential hypothesis tests.
Interpret the research findings of the study.
Examine the assumptions and limitations of inferential tests.
Develop a practical application of the research principles covered in this course.
Focus of the Research Report
To begin, create a hypothetical research study (you do not have to carry out the study; you will just have to describe it) that is based on the three pieces of information listed below. Once you have your hypothetical study created, write a three- to four-page research report (excluding title and reference pages) that outlines the study. You are encouraged to be creative with your research study, but be sure to follow the format outlined below and adhere to APA formatting as outlined in the Ashford Writing Center.
Your hypothetical research study should be based on the following information:
Recent research has indicated that eating chocolate can improve memory. Jones and Wilson (2011) found that eating chocolate two hours before taking math tests improved scores significantly. Wong, Hideki, Anderson, and Skaarsgard (2009) found that women are better than men on memory tests after eating chocolate.
There were 50 men and 50 women who were randomly selected from a larger population.
A
t
-test was conducted to compare men and women’s performance on an assessment after eating chocolate. The results showed an independent
t
-test value of
t
.05(99) = 3.43;
p
< .05
Your research study must contain the following:
Title Page
Title of your report
Your name
The course
Instructor
Date
Introduction
Introduce the research topic, explain why it is important, and present the purpose of the paper and the resea.
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Write a Research Paper with the topic: Pregnancy in the adolescent life.
The conditions are:
APA format
Double space
One inch margin on all sides
All paragraph in the body are indented
The title is centered on the page with your name and school institution
Paragraph 2, 3, and 4 need another inch more
All pages should be numbered and with citation
Apart of the Research paper write the topic sentence (a question or a statement) & the THESIS of the Research Paper. Write 3 citations for your Research Paper.
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Write a Research Paper with the topic: Autism a major problem.
The conditions are:
APA format
Double space
One inch margin on all sides
All paragraph in the body are indented
The title is centered on the page with your name and school institution
Paragraph 2, 3, and 4 need another inch more
All pages should be numbered and with citation
Apart of the Research paper write the topic sentence (a question or a statement) & the THESIS of the Research Paper.
Write 3 citations for your Research Paper.
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Write a research paper that explains how Information Technology (IT) promotes getting people who are affected by policies involved in the policy-making process. Cite specific examples.
1000- 1200 words APA format and
Create a powerpoint presentation using 5 slides on the main points covered in your research paper. You may use a title slide and a reference slide.
Please find the attached text book.
.
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Write a research paper outlining possible career paths in the field of Human Resources Management (HRM) and based upon independent research discuss how different organizations might develop and implement a strategic HRM plan.
Research Paper Instructions:
IMPORTANT!!
Submit your work as an MS WORD ATTACHMENT in either a .doc, .docx, or .rtf format.
Please support your ideas, arguments, and opinions with independent research, include at least three (3) supporting references or sources (NOT Wikipedia, unknown, or anonymous sources), format your work in proper APA format, include a cover page, an abstract, an introduction and a labeled conclusion in accordance with the course rubric, a minimum of 3 FULL pages of written content, and a reference section. Double space all work and cite all listed references properly in text in accordance with the 6th edition of the APA manual, chapters 6 & 7.
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Write a Research paper on the Legal issues associated with pentesting.
Paper Specifics
3000 words (not counting citations)
APA format
Max team size of two
Minimum 5 academic sources
Provides clear summary and introduction to project scope; includes coherent discussion of key concepts, principles, and problem statement; develops clear context between project tasks and performing security testing in a virtual environment
Provides a thorough and concise summary of the project by listing the purpose and results of each test conducted; or research summary; clearly links the results with recommendations/research, which are supported by test data and external references
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Write a research paper on
one
of the following topics:
1. What are the effects of corruption on capitalism and foreign investment? (Unit II)
Be sure to include at least the following points in your paper:
What are the types of corruption?
What are effects of corruption on MNCs?
How can MNCs deal effectively with these problems?
2. How can MNCs effectively negotiate with local employees, local suppliers, and local governments in the Middle East? (Unit IV)
Be sure to include at least the following points in your paper:
What are some examples of negotiation cases in the Middle East?
How do MNCs use negotiation to solve problems?
What roles do different cultures have in negotiation?
3. Discuss the problems MNCs face when assigning expatriates to an Eastern European country and how they should support the expatriates. (Unit VII)
Be sure to include at least the following points in your paper:
What are problems for international assignments in Eastern Europe?
What are solutions for the problems?
What are strategies MNCs can implement to support their expatriates?
Directions:
The paper should be at least 750 words in length.
You are required to use a minimum of three scholarly sources for the paper.
All sources used must be referenced; paraphrased and quoted material must have accompanying APA citations.
.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
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This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
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Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
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A Survey of Techniques for Maximizing LLM Performance.pptx
Write a research paper on a selected topic of project management..docx
1. Write a research paper on a selected topic of project
management.
Topic: - Project management critical success factors.
This report should include an introduction to the research paper
that is a minimum of 800 words in length and includes at least
four (4) references in APA format. The purpose of the progress
report is to help the student begin the task of identifying
relevant literature and better framing the overall research
process.
Summary:
Follow the APA format for your report. Use spell check,
grammar check, etc., to make sure that your report is written in
professional form with no keyboarding or grammatical errors.
APA Format
Resource: http://owl.english.purdue.edu/owl/section/2/10
ffirs.qxd 1/3/13 3:48 PM Page i
PROJECT
MANAGEMENT
ffirs.qxd 1/3/13 3:48 PM Page i
2. Dr. Kerzner’s 16 Points to Project
Management Maturity
1. Adopt a project management methodology and use it
consistently.
2. Implement a philosophy that drives the company toward
project
management maturity and communicate it to everyone.
3. Commit to developing effective plans at the beginning of
each project.
4. Minimize scope changes by committing to realistic
objectives.
5. Recognize that cost and schedule management are
inseparable.
6. Select the right person as the project manager.
7. Provide executives with project sponsor information, not
project
management information.
8. Strengthen involvement and support of line management.
9. Focus on deliverables rather than resources.
10. Cultivate effective communication, cooperation, and trust to
achieve
rapid project management maturity.
11. Share recognition for project success with the entire project
team and
3. line management.
12. Eliminate nonproductive meetings.
13. Focus on identifying and solving problems early, quickly,
and cost
effectively.
14. Measure progress periodically.
15. Use project management software as a tool—not as a
substitute for
effective planning or interpersonal skills.
16. Institute an all-employee training program with periodic
updates based
upon documented lessons learned.
ffirs.qxd 1/3/13 3:48 PM Page ii
P RO J E C T
MANAGEMENT
A Systems Approach to
Planning, Scheduling,
and Controlling
E L E V E N T H E D I T I O N
H A R O L D K E R Z N E R , P h . D .
Senior Executive Director for Project Management
The International Institute for Learning
5. Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-
6011, fax
(201) 748-6008, or online at www.wiley.com/go/permissions.
Limit of Liability/Disclaimer of Warranty: While the publisher
and author have used their best efforts in preparing this book,
they
make no representations or warranties with the respect to the
accuracy or completeness of the contents of this book and
specifically
disclaim any implied warranties of merchantability or fitness
for a particular purpose. No warranty may be created or
extended by
sales representatives or written sales materials. The advice and
strategies contained herein may not be suitable for your
situation.
You should consult with a professional where appropriate.
Neither the publisher nor the author shall be liable for damages
arising
herefrom.
For general information about our other products and services,
please contact our Customer Care Department within the United
States at (800) 762-2974, outside the United States at (317)
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Wiley publishes in a variety of print and electronic formats and
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tion about Wiley products, visit www.wiley.com.
Library of Congress Cataloging-in-Publication Data:
Kerzner, Harold.
Project management : a systems approach to planning,
scheduling, and controlling / Harold Kerzner, Ph. D. Senior
Executive
Director for Project Management, the International Institute for
Learning, New York, New York. — Eleventh edition.
pages cm
Includes bibliographical references and index.
ISBN 978-1-118-02227-6 (cloth); ISBN 978-1-118-41585-6
(ebk); ISBN 978-1-118-41855-0 (ebk); ISBN 978-1-118-43357-
7
(ebk); ISBN 978-1-118-48322-0 (ebk); ISBN 978-1-118-48323-
7 (ebk) 1. Project management. 2. Project management—Case
studies. I. Title.
HD69.P75K47 2013
658.4’04 —dc23
7. 2012026239
Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
ffirs.qxd 1/3/13 3:48 PM Page iv
http://www.copyright.com
http://www.wiley.com/go/permissions
http://www.wiley.com
http://booksupport.wiley.com
To
Dr. Herman Krier,
my Friend and Guru,
who taught me well the
meaning of the word “persistence”
ffirs.qxd 1/3/13 3:48 PM Page v
ffirs.qxd 1/3/13 3:48 PM Page vi
Contents
Preface xxiii
8. 1 OVERVIEW 1
1.0 Introduction 1
1.1 Understanding Project Management 2
1.2 Defining Project Success 7
1.3 Success, Trade-Offs, and Competing Constraints 8
1.4 The Project Manager–Line Manager Interface 9
1.5 Defining the Project Manager’s Role 14
1.6 Defining the Functional Manager’s Role 15
1.7 Defining the Functional Employee’s Role 18
1.8 Defining the Executive’s Role 19
1.9 Working with Executives 19
1.10 Committee Sponsorship/Governance 20
1.11 The Project Manager as the Planning Agent 23
1.12 Project Champions 24
1.13 The Downside of Project Management 25
1.14 Project-Driven versus Non–Project-Driven Organizations
25
1.15 Marketing in the Project-Driven Organization 28
1.16 Classification of Projects 30
1.17 Location of the Project Manager 30
1.18 Differing Views of Project Management 32
1.19 Public-Sector Project Management 34
1.20 International Project Management 38
1.21 Concurrent Engineering: A Project Management Approach
38
1.22 Added Value 39
1.23 Studying Tips for the PMI® Project Management
Certification Exam 40
Problems 42
Case Study
Williams Machine Tool Company 44
9. vii
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2 PROJECT MANAGEMENT GROWTH: CONCEPTS
AND DEFINITIONS 47
2.0 Introduction 47
2.1 General Systems Management 48
2.2 Project Management: 1945–1960 48
2.3 Project Management: 1960–1985 49
2.4 Project Management: 1985–2012 55
2.5 Resistance to Change 59
2.6 Systems, Programs, and Projects: A Definition 64
2.7 Product versus Project Management: A Definition 66
2.8 Maturity and Excellence: A Definition 68
2.9 Informal Project Management: A Definition 69
2.10 The Many Faces of Success 70
2.11 The Many Faces of Failure 73
2.12 The Stage-Gate Process 76
2.13 Project Life Cycles 78
2.14 Gate Review Meetings (Project Closure) 83
2.15 Engagement Project Management 84
2.16 Project Management Methodologies: A Definition 85
2.17 Enterprise Project Management Methodologies 87
2.18 Methodologies Can Fail 91
2.19 Organizational Change Management and Corporate
Cultures 94
2.20 Project Management Intellectual Property 100
2.21 Systems Thinking 101
2.22 Studying Tips for the PMI® Project Management
Certification Exam 104
10. Problems 107
Case Study
Creating a Methodology 108
3 ORGANIZATIONAL STRUCTURES 111
3.0 Introduction 111
3.1 Organizational Work Flow 113
3.2 Traditional (Classical) Organization 114
3.3 Developing Work Integration Positions 117
3.4 Line-Staff Organization (Project Coordinator) 121
3.5 Pure Product (Projectized) Organization 122
3.6 Matrix Organizational Form 125
3.7 Modification of Matrix Structures 132
3.8 The Strong, Weak, or Balanced Matrix 136
3.9 Center for Project Management Expertise 136
3.10 Matrix Layering 137
viii CONTENTS
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3.11 Selecting the Organizational Form 138
3.12 Structuring the Small Company 143
3.13 Strategic Business Unit (SBU) Project Management 146
3.14 Transitional Management 147
3.15 Barriers to Implementing Project Management in Emerging
Markets 149
3.16 Seven Fallacies that Delay Project Management Maturity
156
3.17 Studying Tips for the PMI® Project Management
Certification Exam 159
11. Problems 161
Case Studies
Jones and Shephard Accountants, Inc. 166
Coronado Communications 168
4 ORGANIZING AND STAFFING THE PROJECT OFFICE
AND TEAM 171
4.0 Introduction 171
4.1 The Staffing Environment 172
4.2 Selecting the Project Manager: An Executive Decision 174
4.3 Skill Requirements for Project and Program Managers 178
4.4 Special Cases in Project Manager Selection 184
4.5 Selecting the Wrong Project Manager 184
4.6 Next Generation Project Managers 188
4.7 Duties and Job Descriptions 189
4.8 The Organizational Staffing Process 193
4.9 The Project Office 199
4.10 The Functional Team 204
4.11 The Project Organizational Chart 205
4.12 Special Problems 208
4.13 Selecting the Project Management Implementation Team
210
4.14 Mistakes Made by Inexperienced Project Managers 213
4.15 Studying Tips for the PMI® Project Management
Certification Exam 214
Problems 216
5 MANAGEMENT FUNCTIONS 223
5.0 Introduction 223
5.1 Controlling 225
5.2 Directing 225
5.3 Project Authority 230
12. 5.4 Interpersonal Influences 237
5.5 Barriers to Project Team Development 240
5.6 Suggestions for Handling the Newly Formed Team 243
Contents ix
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5.7 Team Building as an Ongoing Process 246
5.8 Dysfunctions of a Team 247
5.9 Leadership in a Project Environment 250
5.10 Life-Cycle Leadership 252
5.11 Value-Based Project Leadership 255
5.12 Organizational Impact 257
5.13 Employee–Manager Problems 259
5.14 Management Pitfalls 262
5.15 Communications 265
5.16 Project Review Meetings 274
5.17 Project Management Bottlenecks 275
5.18 Cross-Cutting Skills 276
5.19 Active Listening 277
5.20 Project Problem-Solving 278
5.21 Brainstorming 288
5.22 Project Decision-Making 293
5.23 Predicting the Outcome of a Decision 301
5.24 Facilitation 303
5.25 Handling Negative Team Dynamics 306
5.26 Communication Traps 307
5.27 Proverbs and Laws 309
5.28 Human Behavior Education 311
5.29 Management Policies and Procedures 312
5.30 Studying Tips for the PMI® Project Management
Certification Exam 313
13. Problems 318
Case Studies
The Trophy Project 327
Communication Failures 329
McRoy Aerospace 332
The Poor Worker 333
The Prima Donna 334
The Team Meeting 335
Leadership Effectiveness (A) 337
Leadership Effectiveness (B) 341
Motivational Questionnaire 347
6 MANAGEMENT OF YOUR TIME AND STRESS 355
6.0 Introduction 355
6.1 Understanding Time Management 356
6.2 Time Robbers 356
6.3 Time Management Forms 358
x CONTENTS
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6.4 Effective Time Management 359
6.5 Stress and Burnout 360
6.6 Studying Tips for the PMI® Project Management
Certification Exam 362
Problems 363
Case Study
The Reluctant Workers 364
14. 7 CONFLICTS 365
7.0 Introduction 365
7.1 Objectives 366
7.2 The Conflict Environment 367
7.3 Types of Conflicts 368
7.4 Conflict Resolution 371
7.5 Understanding Superior, Subordinate, and Functional
Conflicts 372
7.6 The Management of Conflicts 374
7.7 Conflict Resolution Modes 375
7.8 Studying Tips for the PMI® Project Management
Certification Exam 377
Problems 379
Case Studies
Facilities Scheduling at Mayer Manufacturing 382
Telestar International 383
Handling Conflict in Project Management 384
8 SPECIAL TOPICS 391
8.0 Introduction 392
8.1 Performance Measurement 392
8.2 Financial Compensation and Rewards 399
15. 8.3 Critical Issues with Rewarding Project Teams 405
8.4 Effective Project Management in the Small Business
Organization 408
8.5 Mega Projects 410
8.6 Morality, Ethics, and the Corporate Culture 411
8.7 Professional Responsibilities 414
8.8 Internal Partnerships 417
8.9 External Partnerships 418
8.10 Training and Education 420
8.11 Integrated Product/Project Teams 422
8.12 Virtual Project Teams 424
8.13 Breakthrough Projects 427
Contents xi
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xii CONTENTS
8.14 Managing Innovation Projects 427
8.15 Agile Project Management 430
8.16 Studying Tips for the PMI® Project Management
Certification Exam 431
Problems 437
Case Study
Is It Fraud? 440
9 THE VARIABLES FOR SUCCESS 443
9.0 Introduction 443
9.1 Predicting Project Success 444
9.2 Project Management Effectiveness 448
16. 9.3 Expectations 449
9.4 Lessons Learned 450
9.5 Understanding Best Practices 451
9.6 Best Practices versus Proven Practices 458
9.7 Studying Tips for the PMI® Project Management
Certification Exam 459
Problems 460
Case Study
Radiance International 460
10 WORKING WITH EXECUTIVES 463
10.0 Introduction 463
10.1 The Project Sponsor 464
10.2 Handling Disagreements with the Sponsor 474
10.3 The Collective Belief 475
10.4 The Exit Champion 476
10.5 The In-House Representatives 477
10.6 Stakeholder Relations Management 478
10.7 Politics 486
10.8 Studying Tips for the PMI® Project Management
Certification Exam 487
Problems 488
Case Studies
17. Corwin Corporation 491
The Prioritization of Projects 499
The Irresponsible Sponsors 500
Selling Executives on Project Management 502
ftoc.qxd 1/3/13 3:50 PM Page xii
11 PLANNING 505
11.0 Introduction 505
11.1 Validating the Assumptions 508
11.2 Validating the Objectives 509
11.3 General Planning 510
11.4 Life-Cycle Phases 513
11.5 Proposal Preparation 516
11.6 Kickoff Meetings 516
11.7 Understanding Participants’ Roles 519
11.8 Project Planning 519
11.9 The Statement of Work 521
11.10 Project Specifications 526
11.11 Milestone Schedules 528
11.12 Work Breakdown Structure 529
11.13 WBS Decomposition Problems 536
11.14 Work Breakdown Structure Dictionary 540
11.15 Role of the Executive in Project Selection 541
11.16 Role of the Executive in Planning 546
11.17 The Planning Cycle 546
11.17 Work Planning Authorization 547
11.19 Why Do Plans Fail? 548
11.20 Stopping Projects 549
11.21 Handling Project Phaseouts and Transfers 550
18. 11.22 Detailed Schedules and Charts 551
11.23 Master Production Scheduling 554
11.24 Project Plan 556
11.25 Total Project Planning 561
11.26 The Project Charter 565
11.27 Project Baselines 566
11.28 Verification and Validation 570
11.29 Requirements Traceability Matrix 571
11.30 Management Control 572
11.31 The Project Manager–Line Manager Interface 575
11.32 Fast-Tracking 577
11.33 Configuration Management 578
11.34 Enterprise Project Management Methodologies 579
11.35 Project Audits 582
11.36 Studying Tips for the PMI® Project Management
Certification Exam 583
Problems 586
12 NETWORK SCHEDULING TECHNIQUES 597
12.0 Introduction 597
12.1 Network Fundamentals 600
Contents xiii
ftoc.qxd 1/3/13 3:50 PM Page xiii
12.2 Graphical Evaluation and Review Technique (GERT) 604
12.3 Dependencies 605
12.4 Slack Time 606
12.5 Network Replanning 612
12.6 Estimating Activity Time 616
12.7 Estimating Total Project Time 617
19. 12.8 Total PERT/CPM Planning 618
12.9 Crash Times 620
12.10 PERT/CPM Problem Areas 623
12.11 Alternative PERT/CPM Models 626
12.12 Precedence Networks 627
12.13 Lag 630
12.14 Scheduling Problems 632
12.15 The Myths of Schedule Compression 632
12.16 Understanding Project Management Software 634
12.17 Software Features Offered 634
12.18 Software Classification 636
12.19 Implementation Problems 637
12.20 Critical Chain 638
12.21 Studying Tips for the PMI® Project Management
Certification Exam 640
Problems 643
Case Studies
Crosby Manufacturing Corporation 656
The Invisible Sponsor 658
13 PROJECT GRAPHICS 661
13.0 Introduction 661
13.1 Customer Reporting 662
13.2 Bar (Gantt) Chart 663
13.3 Other Conventional Presentation Techniques 670
13.4 Logic Diagrams/Networks 673
13.5 Studying Tips for the PMI® Project Management
Certification Exam 674
Problems 675
14 PRICING AND ESTIMATING 677
20. 14.0 Introduction 677
14.1 Global Pricing Strategies 678
14.2 Types of Estimates 679
14.3 Pricing Process 682
14.4 Organizational Input Requirements 684
14.5 Labor Distributions 686
xiv CONTENTS
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14.6 Overhead Rates 690
14.7 Materials/Support Costs 692
14.8 Pricing Out the Work 695
14.9 Smoothing Out Department Man-Hours 696
14.10 The Pricing Review Procedure 698
14.11 Systems Pricing 700
14.12 Developing the Supporting/Backup Costs 701
14.13 The Low-Bidder Dilemma 705
14.14 Special Problems 705
14.15 Estimating Pitfalls 706
14.16 Estimating High-Risk Projects 707
14.17 Project Risks 708
14.18 The Disaster of Applying the 10 Percent
Solution
to Project Estimates 712
14.19 Life-Cycle Costing (LCC) 714
14.20 Logistics Support 719
21. 14.21 Economic Project Selection Criteria: Capital Budgeting
720
14.22 Payback Period 720
14.23 The Time Value of Money 721
14.24 Net Present Value (NPV) 722
14.25 Internal Rate of Return (IRR) 723
14.26 Comparing IRR, NPV, and Payback 724
14.27 Risk Analysis 724
14.28 Capital Rationing 725
14.29 Project Financing 726
14.30 Studying Tips for the PMI® Project Management
Certification Exam 728
Problems 730
Case Study
The Estimating Problem 734
15 COST CONTROL 737
15.0 Introduction 737
15.1 Understanding Control 741
15.2 The Operating Cycle 744
15.3 Cost Account Codes 745
15.4 Budgets 750
22. 15.5 The Earned Value Measurement System (EVMS) 752
15.6 Variance and Earned Value 754
15.7 The Cost Baseline 773
15.8 Justifying the Costs 775
15.9 The Cost Overrun Dilemma 778
15.10 Recording Material Costs Using Earned Value
Measurement 779
15.11 The Material Accounting Criterion 782
Contents xv
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15.12 Material Variances: Price and Usage 783
15.13 Summary Variances 784
15.14 Status Reporting 785
15.15 Cost Control Problems 792
15.16 Project Management Information Systems 793
15.17 Enterprise Resource Planning 793
15.18 Project Metrics 794
15.19 Key Performance Indicators 800
15.20 Value-Based Metrics 806
15.21 Dashboards and Scorecards 812
23. 15.22 Business Intelligence 815
15.23 Infographics 816
15.24 Studying Tips for the PMI® Project Management
Certification Exam 816
Problems 820
Case Studies
The Bathtub Period 838
Franklin Electronics 839
Trouble in Paradise 841
16 TRADE-OFF ANALYSIS IN A PROJECT ENVIRONMENT
845
16.0 Introduction 845
16.1 Methodology for Trade-Off Analysis 848
16.2 Contracts: Their Influence on Projects 865
16.3 Industry Trade-Off Preferences 866
16.4 Conclusion 869
16.5 Studying Tips for the PMI® Project Management
Certification Exam 869
24. 17 RISK MANAGEMENT 871
17.0 Introduction 872
17.1 Definition of Risk 873
17.2 Tolerance for Risk 875
17.3 Definition of Risk Management 876
17.4 Certainty, Risk, and Uncertainty 877
17.5 Risk Management Process 883
17.6 Plan Risk Management (11.1) 884
17.7 Risk Identification (11.2) 885
17.8 Risk Analysis (11.3, 11.4) 892
17.9 Qualitative Risk Analysis (11.3) 897
17.10 Quantitative Risk Analysis (11.4) 903
17.11 Probability Distributions and the Monte Carlo Process
904
17.12 Plan Risk Response (11.5) 913
xvi CONTENTS
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17.13 Monitor and Control Risks (11.6) 919
25. 17.14 Some Implementation Considerations 920
17.15 The Use of Lessons Learned 921
17.16 Dependencies Between Risks 925
17.17 The Impact of Risk Handling Measures 930
17.18 Risk and Concurrent Engineering 933
17.19 Studying Tips for the PMI® Project Management
Certification Exam 936
Problems 940
Case Studies
Teloxy Engineering (A) 948
Teloxy Engineering (B) 948
The Risk Management Department 949
18 LEARNING CURVES 953
18.0 Introduction 953
18.1 General Theory 954
18.2 The Learning Curve Concept 954
18.3 Graphic Representation 956
18.4 Key Words Associated with Learning Curves 958
18.5 The Cumulative Average Curve 958
18.6 Sources of Experience 960
18.7 Developing Slope Measures 963
26. 18.8 Unit Costs and Use of Midpoints 964
18.9 Selection of Learning Curves 965
18.10 Follow-On Orders 966
18.11 Manufacturing Breaks 966
18.12 Learning Curve Limitations 968
18.13 Prices and Experience 968
18.14 Competitive Weapon 970
18.15 Studying Tips for the PMI® Project Management
Certification Exam 971
Problems 972
19 CONTRACT MANAGEMENT 975
19.0 Introduction 975
19.1 Procurement 976
19.2 Plan Procurements 978
19.3 Conducting the Procurements 981
19.4 Conduct Procurements: Request Seller Responses 983
19.5 Conduct Procurements: Select Sellers 983
19.6 Types of Contracts 987
19.7 Incentive Contracts 991
19.8 Contract Type versus Risk 994
Contents xvii
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19.9 Contract Administration 995
19.10 Contract Closure 998
19.11 Using a Checklist 999
19.12 Proposal-Contractual Interaction 1000
19.13 Summary 1003
19.14 Studying Tips for the PMI® Project Management
Certification Exam 1004
Case Studies
The Scheduling Dilemma 1009
To Bid or Not to Bid 1011
The Management Reserve 1012
20 QUALITY MANAGEMENT 1015
20.0 Introduction 1016
20.1 Definition of Quality 1017
20.2 The Quality Movement 1019
20.3 Comparison of the Quality Pioneers 1022
20.4 The Taguchi Approach 1023
28. 20.5 The Malcolm Baldrige National Quality Award 1026
20.6 ISO 9000 1027
20.7 Quality Management Concepts 1029
20.8 The Cost of Quality 1032
20.9 The Seven Quality Control Tools 1035
20.10 Process Capability (CP) 1052
20.11 Acceptance Sampling 1054
20.12 Implementing Six Sigma 1054
20.13 Lean Six Sigma and DMAIC 1056
20.14 Quality Leadership 1057
20.15 Responsibility for Quality 1058
20.16 Quality Circles 1058
20.17 Just-In-Time Manufacturing (JIT) 1059
20.18 Total Quality Management (TQM) 1061
20.19 Studying Tips for the PMI® Project Management
Certification Exam 1065
21 MODERN DEVELOPMENTS IN PROJECT MANAGEMENT
1069
21.0 Introduction 1069
21.1 The Project Management Maturity Model (PMMM) 1070
21.2 Developing Effective Procedural Documentation 1074
21.3 Project Management Methodologies 1078
21.4 Continuous Improvement 1079
29. 21.5 Capacity Planning 1080
21.6 Competency Models 1082
21.7 Managing Multiple Projects 1084
21.8 End-of-Phase Review Meetings 1085
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Case Study
Honicker Corporation 1086
22 THE BUSINESS OF SCOPE CHANGES 1089
22.0 Introduction 1089
22.1 Need for Business Knowledge 1091
22.2 Timing of Scope Changes 1092
22.3 Business Need for a Scope Change 1093
22.4 Rationale for Not Approving a Scope Change 1094
Case Study
Kemko Manufacturing 1094
30. 23 THE PROJECT OFFICE 1097
23.0 Introduction 1097
23.1 Present-Day Project Office 1098
23.2 Implementation Risks 1099
23.3 Types of Project Offices 1100
23.4 Networking Project Management Offices 1101
23.5 Project Management Information Systems 1101
23.6 Dissemination of Information 1103
23.7 Mentoring 1104
23.8 Development of Standards and Templates 1105
23.9 Project Management Benchmarking 1105
23.10 Business Case Development 1106
23.11 Customized Training (Related to Project Management)
1107
23.12 Managing Stakeholder Relations 1108
23.13 Continuous Improvement 1109
23.14 Capacity Planning 1109
23.15 Risks of Using a Project Office 1110
23.16 Project Portfolio Management 1111
Case Study
The Project Management Lawsuit 1116
24 MANAGING CRISIS PROJECTS 1119
31. 24.0 Introduction 1119
24.1 Understanding Crisis Management 1119
24.2 Ford versus Firestone 1121
24.3 The Air France Concorde Crash 1122
24.4 Intel and the Pentium Chip 1123
24.5 The Russian Submarine Kursk 1123
24.6 The Tylenol Poisonings 1124
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24.7 Nestlé’s Marketing of Infant Formula 1127
24.8 The Space Shuttle Challenger Disaster 1129
24.9 The Space Shuttle Columbia Disaster 1130
24.10 Victims Versus Villains 1131
24.11 Life-Cycle Phases 1132
24.12 Project Management Implications 1133
25 FUTURE OF PROJECT MANAGEMENT 1135
25.0 Changing Times 1135
32. 25.1 Complex Projects 1139
25.2 Complexity Theory 1144
25.3 Scope Creep 1145
25.4 Project Health Checks 1151
25.5 Managing Troubled Projects 1155
26 THE RISE, FALL, AND RESURRECTION OF IRIDIUM:
A PROJECT MANAGEMENT PERSPECTIVE 1167
26.0 Introduction 1167
26.1 Naming the Project “Iridium” 1169
26.2 Obtaining Executive Support 1170
26.3 Launching the Venture 1170
26.4 The Iridium System 1172
26.5 The Terrestrial and Space-Based Network 1172
26.6 Project Initiation: Developing the Business Case 1173
26.7 The “Hidden” Business Case 1175
26.8 Risk Management 1175
26.9 The Collective Belief 1177
26.10 The Exit Champion 1177
26.11 Iridium’s Infancy Years 1178
26.12 Debt Financing 1181
26.13 The M-Star Project 1182
26.14 A New CEO 1183
26.15 Satellite Launches 1183
33. 26.16 An Initial Public Offering (IPO) 1184
26.17 Signing Up Customers 1184
26.18 Iridium’s Rapid Ascent 1185
26.19 Iridium’s Rapid Descent 1187
26.20 The Iridium “Flu” 1191
26.21 Searching for a White Knight 1192
26.22 The Definition of Failure (October, 1999) 1192
26.23 The Satellite Deorbiting Plan 1193
26.24 Iridium is Rescued for $25 Million 1194
26.25 Iridium Begins to Grow 1194
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26.26 Shareholder Lawsuits 1195
26.27 The Bankruptcy Court Ruling 1195
26.28 Autopsy 1196
26.29 Financial Impact of the Bankruptcy 1197
26.30 What Really Went Wrong? 1198
26.31 Lessons Learned 1200
26.32 Conclusion 1202