SlideShare a Scribd company logo
1© 2016 Kanjoya, Inc. All rights reserved.
Data Science for HR
2© 2016 Kanjoya, Inc. All rights reserved.
Performance
Management &
Employee
Engagement
3© 2016 Kanjoya, Inc. All rights reserved.
A Brief History of Performance Management
1940s 19501950s 1960s 1970s 1980s 1990s 2000s
5 point rating
scale developed
by OPM
1930s
Performance Rating
Act introduced to
identify the best and
weakest employees
and improve
supervisor-employee
relations
The term
“performance
management” is
coined by
Aubrey Daniels
Pay for
performance
introduced
SHRM survey
shows that only
5% of companies
are satisfied with
their performance
review process
Research begins
to show it’s just
not working
4© 2016 Kanjoya, Inc. All rights reserved.
5© 2016 Kanjoya, Inc. All rights reserved.
A Brief History of Employee Engagement
1980s 1990s 2000s1970s
Employee
Satisfaction
Employee
Commitment
First “Engagement”
study run by Kahn
Meta-analysis
(Gallup) studies
engagement
across 1,135
business units
More and more
companies start
to measure
engagement
6© 2016 Kanjoya, Inc. All rights reserved.
7© 2016 Kanjoya, Inc. All rights reserved.
Measure
what
matters
8© 2016 Kanjoya, Inc. All rights reserved.
9© 2016 Kanjoya, Inc. All rights reserved.
Not everything that can be counted counts, and
not everything that counts can be counted.
10© 2016 Kanjoya, Inc. All rights reserved.
11© 2016 Kanjoya, Inc. All rights reserved.
The best model is
only as good as the
user experience
allows it to be.
12© 2016 Kanjoya, Inc. All rights reserved.
13© 2016 Kanjoya, Inc. All rights reserved.
14© 2016 Kanjoya, Inc. All rights reserved.
15© 2016 Kanjoya, Inc. All rights reserved.
16© 2016 Kanjoya, Inc. All rights reserved.
Measure
what
matters
17© 2016 Kanjoya, Inc. All rights reserved.
18© 2016 Kanjoya, Inc. All rights reserved.
19© 2016 Kanjoya, Inc. All rights reserved.
20© 2016 Kanjoya, Inc. All rights reserved.
Predicting attrition
only matters if you
can do something
about it.
Thank you.
moritz@kanjoya.com

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Wrangle 2016: Data Science for HR

  • 1. 1© 2016 Kanjoya, Inc. All rights reserved. Data Science for HR
  • 2. 2© 2016 Kanjoya, Inc. All rights reserved. Performance Management & Employee Engagement
  • 3. 3© 2016 Kanjoya, Inc. All rights reserved. A Brief History of Performance Management 1940s 19501950s 1960s 1970s 1980s 1990s 2000s 5 point rating scale developed by OPM 1930s Performance Rating Act introduced to identify the best and weakest employees and improve supervisor-employee relations The term “performance management” is coined by Aubrey Daniels Pay for performance introduced SHRM survey shows that only 5% of companies are satisfied with their performance review process Research begins to show it’s just not working
  • 4. 4© 2016 Kanjoya, Inc. All rights reserved.
  • 5. 5© 2016 Kanjoya, Inc. All rights reserved. A Brief History of Employee Engagement 1980s 1990s 2000s1970s Employee Satisfaction Employee Commitment First “Engagement” study run by Kahn Meta-analysis (Gallup) studies engagement across 1,135 business units More and more companies start to measure engagement
  • 6. 6© 2016 Kanjoya, Inc. All rights reserved.
  • 7. 7© 2016 Kanjoya, Inc. All rights reserved. Measure what matters
  • 8. 8© 2016 Kanjoya, Inc. All rights reserved.
  • 9. 9© 2016 Kanjoya, Inc. All rights reserved. Not everything that can be counted counts, and not everything that counts can be counted.
  • 10. 10© 2016 Kanjoya, Inc. All rights reserved.
  • 11. 11© 2016 Kanjoya, Inc. All rights reserved. The best model is only as good as the user experience allows it to be.
  • 12. 12© 2016 Kanjoya, Inc. All rights reserved.
  • 13. 13© 2016 Kanjoya, Inc. All rights reserved.
  • 14. 14© 2016 Kanjoya, Inc. All rights reserved.
  • 15. 15© 2016 Kanjoya, Inc. All rights reserved.
  • 16. 16© 2016 Kanjoya, Inc. All rights reserved. Measure what matters
  • 17. 17© 2016 Kanjoya, Inc. All rights reserved.
  • 18. 18© 2016 Kanjoya, Inc. All rights reserved.
  • 19. 19© 2016 Kanjoya, Inc. All rights reserved.
  • 20. 20© 2016 Kanjoya, Inc. All rights reserved. Predicting attrition only matters if you can do something about it.