This presentation covers key topics for working effectively in the fitness industry, including legal and ethical obligations, common workplace policies and procedures, and various job roles. Legal obligations that impact the industry include taxation, contract, insurance, consumer protection, and occupational health and safety laws. Ethical obligations relate to trainer-customer relationships, providing safe programs, privacy, and advertising standards. Common policies center around health and safety, risk management, equipment maintenance, and financial procedures. Example job roles discussed are gym instructors, program coordinators, lifeguards, and coaches.

1. Working effectively in the Fitness Industry
In this presentation you will learn about:
 Legal obligations for professionals and organisations
 Ethical obligation for professionals and organisations
 Policies and procedures in the sport and recreation
workplace
 Job roles
Presented by Brett Claudius
Copyright Kimberley Training Institute 2016

2. Legal obligation impacting the sport and
recreation industry
The following laws impact sport and recreation professionals and organisations:
 Company Law
 Taxation Law
 Contract Law
 Insurance and superannuation
 Consumer protection and trade practices
 Licencing
 Industrial relations
 Equal opportunity
 Occupational health and safety
 Privacy
Copyright Kimberley Training Institute 2016

3. Ethical Obligations impacting the industry
The following ethical obligations impact sport and recreation
professionals and organisations:
 Trainer / customer relationships
 Provision of safe and healthy advice and programs
 Privacy and confidentiality
 Advertising
 Referral procedures
 Advertising
Code of ethics for fitness professionals can be found on the Fitness
Australia website
Copyright Kimberley Training Institute 2016

4. Policies and procedures
There are common policies and procedures in most sport and
recreation workplaces including:
 Occupational health and safety
 Identification and management of risks
 Equipment and venue maintenance
 Emergency procedures
 Customer service procedures
 Reporting procedures
 Financial management procedures
Policies and procedures ensure work tasks and activities are
completed according to standards, guidelines and legislation

5. The role of the sport and recreation professional
 Staff in sport and recreation organisations can provide a
variety of services to a range of clientele across a range of
settings
Job roles in the sport and recreation industry include:
 Lifeguards and aquatic roles
 Gym Instructor
 Program coordinator
 Customer service
 Coaching and delivery of services

6. Job roles and tasks
To work effectively in the fitness industry we need to………….
 Understand our limitations and job role
 Be able to work with a range of customers and deal with a range of needs
 Know how to identify, assess and manage risks
 Be able to refer customers where appropriate
 Complete from desk tasks such as process payments and memberships
 Plan and deliver a range of program types to different types of individuals
or groups
 Follow policies and procedures
 Complete general maintenance and cleaning tasks
 Respond to incidences and emergency situations that may arise