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Workforce of the Future
Copyright © 2015 Accenture. All rights reserved. 2
Digital is disrupting work and the workforce –
creating a more humanized experience at work
How work is organized
Digital breaks us free from traditional, rigidly defined jobs and the organization
of work
What work is performed
Digital enriches and radically augments work
Who performs the work and the employee experience
Digital democratizes the workforce
How work is led and managed
Digital leaders orchestrate networks, encourage experimentation, and integrate
diverse talent
Copyright © 2014 Accenture. All rights reserved. 3Copyright © 2015 Accenture. All rights reserved. 3
Digital breaks us free from traditional, rigidly defined
jobs and the organization of work
How
work is organized
Siloes and
hierarchies collapse
in emerging
organizational forms
powered by seamless
collaboration and the
ability to pull resources
on demand
Open business
models harness the
power of the extended
workforce and the
growing potential of the
crowd
The job requires a
fundamental rethink
as work is divided into
microtasks, carved into
projects, performed in
distributed teams, or is
redefined based on
broad business goals
Copyright © 2014 Accenture. All rights reserved. 4Copyright © 2015 Accenture. All rights reserved. 4
Digital enriches and radically augments work
What
work is performed
Analytics-based
decision-making
enables
experimentation,
iteration, and
adaptation
Human robot
collaboration
Gaming-infused
work practices
Copyright © 2014 Accenture. All rights reserved. 5Copyright © 2015 Accenture. All rights reserved. 5
Digital democratizes the workforce
Who
performs the work and the employee experience
Digital
transformation
requires workers
to develop new
skills and
capabilities
supported by
ubiquitous
learning
Digital eliminates
some jobs while
creating others –
and transforms
jobs to focus on
the most human
aspects of work
Digital employers
compete on
customized,
democratized,
and seamless
employee
experiences
Digital transforms
the workforce by
enabling
organizations to
tap into global
workers anytime,
anywhere
supported by
new digital talent
exchanges
Copyright © 2014 Accenture. All rights reserved. 6Copyright © 2015 Accenture. All rights reserved. 6
Digital leaders orchestrate networks, encourage
experimentation, and integrate diverse talent
How
work is led and managed
Leaders will use
digital to “share
their brain” so
that their logic
becomes visible
to all
Leaders will
create and
orchestrate
networks instead
of issuing
commands
Leaders will
encourage a
culture of
experimentation
– and unleash
the ability of
workers to make
decisions and
take initiative at
the edges of the
organization
Leaders will
integrate diverse
talent through
shared purpose
and meaning
Copyright © 2015 Accenture. All rights reserved. 7
Learn more about Humanizing the
Workforce through Digital:
www.accenture.com/workforceofthefuture
Join the conversation: @AccentureStrat

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Digital Transforming Workforce Future

  • 2. Copyright © 2015 Accenture. All rights reserved. 2 Digital is disrupting work and the workforce – creating a more humanized experience at work How work is organized Digital breaks us free from traditional, rigidly defined jobs and the organization of work What work is performed Digital enriches and radically augments work Who performs the work and the employee experience Digital democratizes the workforce How work is led and managed Digital leaders orchestrate networks, encourage experimentation, and integrate diverse talent
  • 3. Copyright © 2014 Accenture. All rights reserved. 3Copyright © 2015 Accenture. All rights reserved. 3 Digital breaks us free from traditional, rigidly defined jobs and the organization of work How work is organized Siloes and hierarchies collapse in emerging organizational forms powered by seamless collaboration and the ability to pull resources on demand Open business models harness the power of the extended workforce and the growing potential of the crowd The job requires a fundamental rethink as work is divided into microtasks, carved into projects, performed in distributed teams, or is redefined based on broad business goals
  • 4. Copyright © 2014 Accenture. All rights reserved. 4Copyright © 2015 Accenture. All rights reserved. 4 Digital enriches and radically augments work What work is performed Analytics-based decision-making enables experimentation, iteration, and adaptation Human robot collaboration Gaming-infused work practices
  • 5. Copyright © 2014 Accenture. All rights reserved. 5Copyright © 2015 Accenture. All rights reserved. 5 Digital democratizes the workforce Who performs the work and the employee experience Digital transformation requires workers to develop new skills and capabilities supported by ubiquitous learning Digital eliminates some jobs while creating others – and transforms jobs to focus on the most human aspects of work Digital employers compete on customized, democratized, and seamless employee experiences Digital transforms the workforce by enabling organizations to tap into global workers anytime, anywhere supported by new digital talent exchanges
  • 6. Copyright © 2014 Accenture. All rights reserved. 6Copyright © 2015 Accenture. All rights reserved. 6 Digital leaders orchestrate networks, encourage experimentation, and integrate diverse talent How work is led and managed Leaders will use digital to “share their brain” so that their logic becomes visible to all Leaders will create and orchestrate networks instead of issuing commands Leaders will encourage a culture of experimentation – and unleash the ability of workers to make decisions and take initiative at the edges of the organization Leaders will integrate diverse talent through shared purpose and meaning
  • 7. Copyright © 2015 Accenture. All rights reserved. 7 Learn more about Humanizing the Workforce through Digital: www.accenture.com/workforceofthefuture Join the conversation: @AccentureStrat