This document outlines a statement of work between a sports therapy consulting firm and a customer for therapeutic, ergonomic, and safety services. The consulting firm will provide assessments, training, and education to customer employees to improve work methods and prevent injuries. Specific deliverables include field visits, exercise program development, safety training workshops, and monthly reports. The schedule runs from January 2014 through December 2014 with visits to different customer locations each month.
The significance of the Agile-Lean Requirements Position Statement is it defines the need, belief, and the readiness to do what it takes to effectively write agile requirements and deliver commercial or operational value.
The Agile-Lean Requirements Position Statement ensures unanimity of purpose within the enterprise and the agile product development and delivery teams by serving as a reference point, educational value and motivating force:
The significance of the Agile-Lean Requirements Position Statement is it defines the need, belief, and the readiness to do what it takes to effectively write agile requirements and deliver commercial or operational value.
The Agile-Lean Requirements Position Statement ensures unanimity of purpose within the enterprise and the agile product development and delivery teams by serving as a reference point, educational value and motivating force:
(DRAFT)Assessment 2 Appendix B – Learning and de.docxShiraPrater50
(
DRAFT
)
Assessment 2 : Appendix B – Learning and development session plan
Session objectives
Timeframe
Activity
Teaching or assessment strategy or approach to achieve session objectives
Tools/resources
Assessment 2 : Appendix B – Performance data
Summary of initial training outcomes
Description
Outcome
Target
Number of employees trained in new sales model
367
4,000
Number of employees trained in sustainability practices
270
4,000
Average assessment score of trainees completing the training
90%
80%
Manager observation of trainees’ skills on-the-job (use of the new sales model; knowledge of sustainability practices)
Randomised observations show that 45% of trainees apply some features of the sales model they were trained in and there is some use or mention of sustainability practices
80%
Revenue per trained salesperson/month
$20,000
$35,000
Customer awareness of sustainability practices
68% of customers are aware of sustainability practices
95% aware
Customer experience satisfaction ratings
67% of customers report being satisfied with their Australian Hardware shopping experience
95% satisfied
Interviews with employees and level 1 feedback
Interviews with sales employees immediately after training found that sales employees:
· reported that they enjoyed training very much
· had thought the training and assessment would be much more difficult than it turned out to be
· found the ten question multiple choice assessment easy and convenient
· are not sure if they would be able to apply knowledge in face-to-face dealings with customer.
Interviews with managers
Interviews with line managers yielded the following general observations:
· Employees displayed initial enthusiasm after the training
· Employees are generally unable to transfer learning to actual interaction with customers, for example:
· sales staff do not mention sustainability as important differentiator for Australian Hardware
· sales staff do not follow sales model and forget to ask customers about their specific needs and possible future needs.
Assessment 2 : Appendix B – Training strategy and schedule
Training objectives
Actions
Timeframe
Activity: (training/assessment, coaching or other support, monitoring)
Teaching or assessment strategy or approach to achieve training objectives
Resources:
Trainer
(number 1–30)
Managers
Assessment 2 : Appendix B – Service agreement
1. Service Agreement
Service Agreement dated: 3 January 2014Between
Train Your Way Up
Service Agreement Sponsor – Director of studies for Train Your Way Up, Jan PowersAnd
Australian Hardware Human Resources
Service Agreement Sponsor – Susan Black, Human Resources General Manager
2. Scope of services
Sales training to upskill sales staff in the new sales model:
1. Greet the customer.
2. Proactively ask questions to identify the customer’s needs.
3. Present possible solutions and discuss sustainable or environmentally friendly options where relevant.
...
Assessment – SITXOHS004BStudent name ____________________________.docxfredharris32
Assessment – SITXOHS004BStudent name: ____________________________
What you have to do
There are a total of three (3) parts to complete, as follows:
Part A – consists of tasks requiring an extended response answer.
Part B – consists of a task requiring an extended response answer.
Part C – consists of short answers.
Securely attach your answers on separate sheets that clearly identify the question to which you are responding and number the pages in sequence. At the end of each answer, allow adequate space (at least 6-8 lines), for the teacher’s comments and feedback.
You will be assessed on how well you interpret each task request and how you structure each according to layout, sequencing and by providing all relevant and applicable details for each task.
This is an ungraded unit. Your result is based on the evidence you provide to meet the criteria for competence as specified in the unit of competency and grading criteria. You will receive a result of Achieved Competency (AC) or Not yet Competent (NC).
Information on how to submit your assignment is located on the OTEN website under your OLS log-in.
Tasks
Part A: Develop a WHS Program or Procedure
Task
In this Unit of Competency we learnt that it is common practice for organisations to adopt the “Six Step Approach” to develop and implement a Work health and Safety Management System (WHSMS).
As you discovered, an organisation’s WHS Policy forms the “corner stone” of the WHSMS and clearly states the organisation’s commitment to WHS and identifies the initiatives that will be taken to ensure a safe work environment is provided to all persons working in, serviced by, or visiting the workplace.
For part A of this Assessment you are required to write one (1) WHS Program or Procedure that aims to fulfil the goals set by an Organisation’s WHS Policy.
To successfully complete this task you must:
1. Read the following example WHS Policy for “Big Corp Travel”.
2. Select one (1) of the WHS programs or procedures listed in the WHS Policy for this tourism company and prepare (write) a detailed program or procedure that can be included in the Organisation’s WHS Programs manual.
3. Your WHS Program/Procedure must contain and address the following paragraph headings:
· WHS Program/Procedure title (name).
· Purpose and objectives (what does the program/procedure aim to achieve?)
· Scope (who does this program/procedure apply to? Departments and personnel)
· Program/Procedure (outline the steps in the program – what, where, how)
· Implementation Strategies (how will the program be implemented and communicated to staff?)
· Monitoring and Evaluation (how will the program be monitored and evaluated?)
· Review (when will this program be reviewed to ensure that it remains current and relevant and who will conduct this revision?)
Example WHS Policy
Commitment statement
The health and safety of all persons employed within Big Corp Travel, its customers and those visiting the workplace is cons ...
Qualification BSB50215 Diploma of BusinessU.docxmakdul
Qualification:
BSB50215
Diploma of Business
Unit of Competence:
BSBRSK501
Manage risk
Please complete this form and attach it with the Assessment Summary
Student Name :
Date :
AIBT Student ID No :
Assessor Name :
Assessment Task and Assessment Checklist
You must complete the assessment to demonstrate the underpinning knowledge and skills required to manage a range of meetings, including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
This assessment must be completed and submitted to AIBT within one week after completing the class (or deadline set by your trainer / assessor). You can submit it via either
Email to your assessor, OR
Email to [email protected]
Please make sure you have a backup copy or hard copy before submitting this assessment.
The results of this assessment will be available within 2 week after submission.
The Report must be word processed
If you believe you require support or flexible adjustment to successfully complete this assessment, you should speak with the Trainer/Assessor before you start.
In case of RPL (Recognition of Prior Learning), this assessment tool can be in conjunction with a third party report and / or a portfolio of evidence to confirm /support competence in this unit.
Late assessments may result in a Not Yet Competent outcome and you will have to negotiate the completion of another assessment with your Trainer/Assessor.
Special Support or Flexible Adjustment
Assessor discretion is used in relation to adjustment for assessment for students with special needs
The methodology used for this assessment was :
Assessor Signature
( Student written response only
( Written response with clarifying questions, documented by Assessor
( Oral response only, documented by Assessor
Assessment Format & Plagiarism Policy
Plagiarism is defined as the copying of sections of any published work without acknowledgement of the source.
Cheating is defined as handing in someone else’s work as your own or allowing someone else to hand up your work, several people writing one computer copy and handling up multiple copies, all represented as individual work and using any part of someone else’s work without proper acknowledgement
AIBT maintains Zero Tolerance in relation to plagiarism and / or cheating. Any student found have plagiarised work or cheated or assisted another person to plagiarise or cheat will automatically be disqualified from the assessment, receive a Not Yet Competent result and may be subject to expulsion from the course / program.
I confirm that I am prepared to undertake this assessment, and I understand the above policy and declare the attached assessment is all my own original work.
Student Signature : __________________________ Date : _________________________
I confirm that the Assessment was conducted as per the minimum standards required by RTO, AQF and ESOS, that no favouritism or special dispensation has ...
(DRAFT)Assessment 2 Appendix B – Learning and de.docxShiraPrater50
(
DRAFT
)
Assessment 2 : Appendix B – Learning and development session plan
Session objectives
Timeframe
Activity
Teaching or assessment strategy or approach to achieve session objectives
Tools/resources
Assessment 2 : Appendix B – Performance data
Summary of initial training outcomes
Description
Outcome
Target
Number of employees trained in new sales model
367
4,000
Number of employees trained in sustainability practices
270
4,000
Average assessment score of trainees completing the training
90%
80%
Manager observation of trainees’ skills on-the-job (use of the new sales model; knowledge of sustainability practices)
Randomised observations show that 45% of trainees apply some features of the sales model they were trained in and there is some use or mention of sustainability practices
80%
Revenue per trained salesperson/month
$20,000
$35,000
Customer awareness of sustainability practices
68% of customers are aware of sustainability practices
95% aware
Customer experience satisfaction ratings
67% of customers report being satisfied with their Australian Hardware shopping experience
95% satisfied
Interviews with employees and level 1 feedback
Interviews with sales employees immediately after training found that sales employees:
· reported that they enjoyed training very much
· had thought the training and assessment would be much more difficult than it turned out to be
· found the ten question multiple choice assessment easy and convenient
· are not sure if they would be able to apply knowledge in face-to-face dealings with customer.
Interviews with managers
Interviews with line managers yielded the following general observations:
· Employees displayed initial enthusiasm after the training
· Employees are generally unable to transfer learning to actual interaction with customers, for example:
· sales staff do not mention sustainability as important differentiator for Australian Hardware
· sales staff do not follow sales model and forget to ask customers about their specific needs and possible future needs.
Assessment 2 : Appendix B – Training strategy and schedule
Training objectives
Actions
Timeframe
Activity: (training/assessment, coaching or other support, monitoring)
Teaching or assessment strategy or approach to achieve training objectives
Resources:
Trainer
(number 1–30)
Managers
Assessment 2 : Appendix B – Service agreement
1. Service Agreement
Service Agreement dated: 3 January 2014Between
Train Your Way Up
Service Agreement Sponsor – Director of studies for Train Your Way Up, Jan PowersAnd
Australian Hardware Human Resources
Service Agreement Sponsor – Susan Black, Human Resources General Manager
2. Scope of services
Sales training to upskill sales staff in the new sales model:
1. Greet the customer.
2. Proactively ask questions to identify the customer’s needs.
3. Present possible solutions and discuss sustainable or environmentally friendly options where relevant.
...
Assessment – SITXOHS004BStudent name ____________________________.docxfredharris32
Assessment – SITXOHS004BStudent name: ____________________________
What you have to do
There are a total of three (3) parts to complete, as follows:
Part A – consists of tasks requiring an extended response answer.
Part B – consists of a task requiring an extended response answer.
Part C – consists of short answers.
Securely attach your answers on separate sheets that clearly identify the question to which you are responding and number the pages in sequence. At the end of each answer, allow adequate space (at least 6-8 lines), for the teacher’s comments and feedback.
You will be assessed on how well you interpret each task request and how you structure each according to layout, sequencing and by providing all relevant and applicable details for each task.
This is an ungraded unit. Your result is based on the evidence you provide to meet the criteria for competence as specified in the unit of competency and grading criteria. You will receive a result of Achieved Competency (AC) or Not yet Competent (NC).
Information on how to submit your assignment is located on the OTEN website under your OLS log-in.
Tasks
Part A: Develop a WHS Program or Procedure
Task
In this Unit of Competency we learnt that it is common practice for organisations to adopt the “Six Step Approach” to develop and implement a Work health and Safety Management System (WHSMS).
As you discovered, an organisation’s WHS Policy forms the “corner stone” of the WHSMS and clearly states the organisation’s commitment to WHS and identifies the initiatives that will be taken to ensure a safe work environment is provided to all persons working in, serviced by, or visiting the workplace.
For part A of this Assessment you are required to write one (1) WHS Program or Procedure that aims to fulfil the goals set by an Organisation’s WHS Policy.
To successfully complete this task you must:
1. Read the following example WHS Policy for “Big Corp Travel”.
2. Select one (1) of the WHS programs or procedures listed in the WHS Policy for this tourism company and prepare (write) a detailed program or procedure that can be included in the Organisation’s WHS Programs manual.
3. Your WHS Program/Procedure must contain and address the following paragraph headings:
· WHS Program/Procedure title (name).
· Purpose and objectives (what does the program/procedure aim to achieve?)
· Scope (who does this program/procedure apply to? Departments and personnel)
· Program/Procedure (outline the steps in the program – what, where, how)
· Implementation Strategies (how will the program be implemented and communicated to staff?)
· Monitoring and Evaluation (how will the program be monitored and evaluated?)
· Review (when will this program be reviewed to ensure that it remains current and relevant and who will conduct this revision?)
Example WHS Policy
Commitment statement
The health and safety of all persons employed within Big Corp Travel, its customers and those visiting the workplace is cons ...
Qualification BSB50215 Diploma of BusinessU.docxmakdul
Qualification:
BSB50215
Diploma of Business
Unit of Competence:
BSBRSK501
Manage risk
Please complete this form and attach it with the Assessment Summary
Student Name :
Date :
AIBT Student ID No :
Assessor Name :
Assessment Task and Assessment Checklist
You must complete the assessment to demonstrate the underpinning knowledge and skills required to manage a range of meetings, including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
This assessment must be completed and submitted to AIBT within one week after completing the class (or deadline set by your trainer / assessor). You can submit it via either
Email to your assessor, OR
Email to [email protected]
Please make sure you have a backup copy or hard copy before submitting this assessment.
The results of this assessment will be available within 2 week after submission.
The Report must be word processed
If you believe you require support or flexible adjustment to successfully complete this assessment, you should speak with the Trainer/Assessor before you start.
In case of RPL (Recognition of Prior Learning), this assessment tool can be in conjunction with a third party report and / or a portfolio of evidence to confirm /support competence in this unit.
Late assessments may result in a Not Yet Competent outcome and you will have to negotiate the completion of another assessment with your Trainer/Assessor.
Special Support or Flexible Adjustment
Assessor discretion is used in relation to adjustment for assessment for students with special needs
The methodology used for this assessment was :
Assessor Signature
( Student written response only
( Written response with clarifying questions, documented by Assessor
( Oral response only, documented by Assessor
Assessment Format & Plagiarism Policy
Plagiarism is defined as the copying of sections of any published work without acknowledgement of the source.
Cheating is defined as handing in someone else’s work as your own or allowing someone else to hand up your work, several people writing one computer copy and handling up multiple copies, all represented as individual work and using any part of someone else’s work without proper acknowledgement
AIBT maintains Zero Tolerance in relation to plagiarism and / or cheating. Any student found have plagiarised work or cheated or assisted another person to plagiarise or cheat will automatically be disqualified from the assessment, receive a Not Yet Competent result and may be subject to expulsion from the course / program.
I confirm that I am prepared to undertake this assessment, and I understand the above policy and declare the attached assessment is all my own original work.
Student Signature : __________________________ Date : _________________________
I confirm that the Assessment was conducted as per the minimum standards required by RTO, AQF and ESOS, that no favouritism or special dispensation has ...
1. Statement of Work
Sports Therapy (Vendor) Consulting Purchase Order
The following outlines the Statement of Work (“SOW”) between High Tech Sports Therapy Associates
(“Consultant”) and SCE, (“Customer”) for contractual consulting services, therapeutic assessment and exercise
training and development, ergonomic assessment and program development, and safety training. These
services shall be performed in accordance with the terms and conditions specified in this SOW and the terms
set forth in the Purchase Order Agreement dated XXXXXXXXX. Consultant will perform the work described in
this SOW on a fixed price bid basis.
“Business Unit” Organization Project Scope
1.0 Project Background and Objectives
The scope of this document is to ratify the terms set forth by the aforementioned Consultant and
Customer. The stipulations for the Consultant are as follows: 1) provide therapeutic assessments and
evaluations for Customer employees, 2) provide improved work methods through field observations
and assessments, training, education of body mechanics and proper ergonomic techniques, dietary
education, and historical injury data analysis.
2.0 Project Scheduling
Project delivery will be scheduled following SCE’s receipt of the signed Agreement and purchase orders
(“Purchase Order”), unless otherwise agreed upon in writing by Customer and Consultant. The estimated
dates for beginning and conducting the Project will be mutually agreed upon by Customer and Consultant;
however, SCE currently anticipates a January 6, 2014 start date. Consulting will be provided Monday through
Friday during business hours aligned with the respective organizational unit, unless otherwise agreed between
both parties.
3.0 Project Scope and Definition
The parties agree that the scope of this project may evolve into multiple phases to allow sufficient time for the
initiatives to be adjusted without compromise to the overall objective. High Tech Sports Therapy Associates
will provide consulting services consisting of, but not limited to, the following:
• Provide Therapeutic Assessments and Evaluations through training, mentoring, and coaching of
Customer Personnel in the practice of programmatic field work methods.
• Provide ergonomic assessments for improved work methods and techniques designed to increase
the physical capabilities for Customer field employees.
Sports Therapy Consulting Purchase Order
Page 1 of 5
2. Provide confidential baseline measurements and valuations of physical capabilities for volunteering
Customer Personnel. Retesting for volunteer field employees shall be completed during the bi-
monthly visits to each grid.
a. To maintain anonymity, voluntary employees will be assigned a five-digit number that is
referred to during fitness testing. This number is known, solely, to the Client and the
respective employee and, individual progress reports will be shared solely between the
Client and the Customer employee.
• Develop and provide the Customer with a granular blueprint for the trajectory of reduced soft
tissue injuries by 2% each quarter, with a principal focus on strains and sprains. The Customer
point-of-contact, Ebonye Kaufman, will arrange Quarterly Update meetings, via WebEx, for a
briefing on the status of the plan, and discuss opportunities to infuse contemporary best practice
solutions into the program.
• Provide individual, ad-hoc, consulting to various Customer employees which are outside the scope
of this agreement. Payment for rendered services is at $32.50/half hour. Client needs to provide
the following information to Ebonye Kaufman within 3 business days for immediate payment:
Name of individual, description of provided service, length of time on call, date and time.
• Between January 2014 and December 2014, the Consultant will provide no less than (2)-three days
Band Strength Training (BST) Boot Camps for untrained Customer employees, at an agreed upon
time between both parties. Upon successful completion of each BST boot camp, Customer
employees are deemed principle leaders with proficiency to guide other Customer employees
through Band Strength Conditioning and Therapeutic Exercise routines. The duration for each class
is 8-hrs/day for three days.
• Between January 2014 and December 2014, the Consultant will provide a minimum of (8)-½ day
Band Strength Refresher courses to qualified T&D employees. The refresher courses will include
the new exercise routines and/or combination routines and the supplemental, revised job aids.
Upon successful completion of the ½ day Refresher course, Customer employees will have
increased vigor for exercise conditioning, a comprehensive understanding of the correlation
between body mechanics and the prevention of soft tissue injuries through proper ergonomic work
Sports Therapy Consulting Purchase Order
Page 2 of 5
3. methods. The Customer will provide course evaluations to Refresher course participants to
measure its effectiveness.
a. Dates and times for the Refresher courses will be scheduled and agreed upon by both
Customer and Consultant based on need. The number of classes will be determined by the
number and availability of qualified Customer employees.
• The Consultant will attend one day of the 2-day “Business Unit” Safety Congresses in June and
December 2014. A comprehensive report-out that includes a high level analysis detailing
opportunities for improvement, roadblocks and accomplishments of the various programs and
studies will be presented at the event. “Business Unit”’s March congress will be held on June 19th
and 20th
and December 11th
and 12th
.
It is stipulated that the location of assignments will vary between “clusters” of grid locations to meet the
needs of the entire group of Customer employees. The Customer will commence this schedule as of January 7,
2014.The first cluster of grids includes the Metro East, Metro West, Orange, and Eastern (Rialto and Menifee)
grids. The second cluster of grids includes the Highland, San Joaquin, and North Coast grids. The schedule is as
follows:
2014 Dates Cluster
January 7-10 Metro West, Orange, Metro East, Eastern (Rialto and Menifee)
February 3-7 Highland, San Joaquin, and North Coast
March 3-7 Metro East, Metro West, Orange, Eastern (Rialto and Menifee)
March 13, 14 “Business Unit” Safety Congress
April 7-11 Highland, San Joaquin, and North Coast
May 5-9 Metro East, Metro West, Orange, Eastern (Rialto and Menifee)
June 2-6 Highland, San Joaquin, and North Coast
June 19, 20 “Business Unit” Safety Congress
July 7-11 Metro East, Metro West, Orange, Eastern (Rialto and Menifee)
August 4-8 Highland, San Joaquin, and North Coast
September 1-5 Metro East, Metro West, Orange, Eastern (Rialto and Menifee)
September 18, 19 “Business Unit” Safety Congress
October 6-10 Highland, San Joaquin, and North Coast
November 3-7 Metro East, Metro West, Orange, Eastern (Rialto and Menifee)
December 8-12 Highland, San Joaquin, and North Coast
December 11, 12 “Business Unit” Safety Congress
4.0 Deliverables
The obligatory deliverables intended for this arrangement are as follows:
Sports Therapy Consulting Purchase Order
Page 3 of 5
4. 1. The Customer point-of-contact, Ebonye Kaufman, will forward grid specific injury data to the Consultant,
two weeks prior to the Consultants’ visit to each grid;
a. One week prior to each grid visit, the Consultant will confer with the respective Grid Manager to
deliberate on the previewed, grid specific, data, query on supplemental needs in the grid, and
finalize plans for site visits;
2. During grid visits, the Consultant will provide confidential baseline measurements and valuations of
physical capabilities for volunteering Customer Personnel, provide ergonomic assessments and provide
direct, on-the-spot feedback and coaching to Customer employees regarding necessary improvements to
reduce potential injuries;
3. Within five business days of each grid visit, The Consultant will de-brief each grid manager on specific field
observations and recommendations to adjust and/or improve work methods, and an appraisal on the level
of responsiveness and acquiescence by Customer employees and supervision;
4. The Consultant will develop alternative repetitions for the current routines, incorporate new exercise
routines, introduce an educational module focused on the dietary aspects of strength conditioning, and
provide corresponding job aides for adjustments made to Therapeutic Exercise and Band Strength
routines;
5. At the Customer’s request, the Consultant will provide an agreed upon number of *qualified,
supplemental consultants to successfully train new employees in Therapeutic Exercise and Band Strength
Conditioning and provide Refresher courses to current employees that are qualified to lead the
Therapeutic Exercise and Band Strength exercise routines;
Fees for the supplemental consultants are equivalent to the agreed upon fees payable to the primary Consultant. It is stipulated that
reimbursed payments will be immediately processed upon the Customers receipt of itemized bills from the primary Consultant.
6. By the last day business day of each month, send Ebonye Kaufman a summary of findings, per grid, that
includes a status on the planned trajectory, recommendations to adjust and/or improve work methods,
and an appraisal on the level of responsiveness and acquiescence by Customer employees and supervision;
7. Two weeks subsequent to each field visit, the Consultant will forward an invoice with detailed receipts of
out-of-pocket business expenses incurred during visits to the respective grids. Invoices are payable within
60 days.
5.0 Consultant Personnel Skills & Qualifications
Sports Therapy Consulting Purchase Order
Page 4 of 5
5. The Consultant will determine the number of personnel and the appropriate skill sets necessary to complete
this project. Customer will have the opportunity to approve appropriate employees working on this project.
Customer understands that Consultant resources may include a service provider or subcontractor to
Consultant personnel may work on-site at Customer location or off-site at a Consultant or other location as
determined by the needs of the Project. Consultant will provide resume of those parties on this project along
with their rate card upon request from Supply Management.
6.0 Customer Responsibilities
Customer may provide relevant injury data to consultant as allowable by Customer for the purpose of aiding
Consultant in performing required services for the benefit of Customer.
7.0 Payment Criteria
• Fixed Fee: Payment for services is a not to exceed agreed upon price. Invoices will be issued
monthly. Payment of all amounts not subject to a good faith dispute is due thirty (30) days from date
of invoice. Fixed Fee Rate: Consulting services for SOW $500/per day (maximum 150 days).
• Hourly Consulting Fee: Payment for rendered services is at $32.50/half hour. Provide individual, ad-
hoc, consulting to various Customer employees which are outside the scope of this agreement. Client
needs to provide the following information to Ebonye Kaufman within 3 business days for immediate
payment: Name of individual, description of provided service, length of time on call, date and time.
8.0 Expenses
Consultant will be responsible for any miscellaneous project related expenses and for actual, reasonable and
necessary travel and living expenses billable to Customer with an overall cap not to exceed $46,000.00.
Consultant will try with reasonable efforts to use established Customer rates for hotels and areas when
possible. Consultant incurs that are pre approved and authorized by Customer as invoiced at the time of
incurrence, in connection with deliverables.
9.0 Scope Changes
Any additional work that is required outside the scope of this SOW requires written approval by Customer and
Consultant described in the Change Control Process provided within the purchase order. Work may not be
scheduled or commenced until the Purchase Order/Change Order and signed SOW are presented to firm.
Sports Therapy Consulting Purchase Order
Page 5 of 5
6. The Consultant will determine the number of personnel and the appropriate skill sets necessary to complete
this project. Customer will have the opportunity to approve appropriate employees working on this project.
Customer understands that Consultant resources may include a service provider or subcontractor to
Consultant personnel may work on-site at Customer location or off-site at a Consultant or other location as
determined by the needs of the Project. Consultant will provide resume of those parties on this project along
with their rate card upon request from Supply Management.
6.0 Customer Responsibilities
Customer may provide relevant injury data to consultant as allowable by Customer for the purpose of aiding
Consultant in performing required services for the benefit of Customer.
7.0 Payment Criteria
• Fixed Fee: Payment for services is a not to exceed agreed upon price. Invoices will be issued
monthly. Payment of all amounts not subject to a good faith dispute is due thirty (30) days from date
of invoice. Fixed Fee Rate: Consulting services for SOW $500/per day (maximum 150 days).
• Hourly Consulting Fee: Payment for rendered services is at $32.50/half hour. Provide individual, ad-
hoc, consulting to various Customer employees which are outside the scope of this agreement. Client
needs to provide the following information to Ebonye Kaufman within 3 business days for immediate
payment: Name of individual, description of provided service, length of time on call, date and time.
8.0 Expenses
Consultant will be responsible for any miscellaneous project related expenses and for actual, reasonable and
necessary travel and living expenses billable to Customer with an overall cap not to exceed $46,000.00.
Consultant will try with reasonable efforts to use established Customer rates for hotels and areas when
possible. Consultant incurs that are pre approved and authorized by Customer as invoiced at the time of
incurrence, in connection with deliverables.
9.0 Scope Changes
Any additional work that is required outside the scope of this SOW requires written approval by Customer and
Consultant described in the Change Control Process provided within the purchase order. Work may not be
scheduled or commenced until the Purchase Order/Change Order and signed SOW are presented to firm.
Sports Therapy Consulting Purchase Order
Page 5 of 5