DR SANTOSH KR SHARMA
PROFESSOR
DEPT OF ANAESTHESIA, PAIN MEDICINE & CRITICAL CARE
ALL INDIA INSTITUTE OF MEDICAL SCIENCES
GORAKHPUR, U.P., INDIA
WORKFORCE WELLBEING
- PROMOTING HEALTH & WELLNESS AMONG ANESTHETISTS
•Official theme of World
Anesthesia Day 2024
•Celebrated every year on
16th
October
Disclaimer: Conflict of interest NONE
• Providers health directly affects ability to fully
serve their patients
• Provider burnout affects other members of
health care workforce
• Goal: Incorporation of physical activity, healthy
nutrition, & positive mental, emotional & social
health into work place
• Improve work life balance & reduce incidence of
chronic diseases (DM, obesity, HTN etc.) leading
to absenteeism & increased burnout related
turnover costs
INTRODUCTION & PURPOSE
Well-being is not just something we should think about during crises; we need to think about it every day
Physicians burnout & depression report 2022:
Specialty wise (Medscape)
TOP 5
BOTTOM 5
• Long working hours, poor work–life balance & limited personal time
• Creating unrealistic deadlines & pressure to provide quality patient care despite increased
workload & staffing shortage
• Emotional interaction with patients (death, sickness), maintaining electronic health records, &
additional administrative assignments
• High turnover rate & task shifting without adequate training of support staff
• Feeling undervalued/ unsupported at work & frustrated by inadequate reimbursement
• Stress in pg. students due to excessive clinical work plus academic sessions & exams
• Physical environment: noisy, non ergonomic, excessive cold, anesthetic gas & radiation exposure
• Pressure to publish (or perish), attend/organise CMEs & workshops
• External factors: staying away from family, no support at home
SOURCES OF STRESS, FATIGUE (BURNOUT) & DISSATISFACTION
Demands of the night call & difficult anesthetic cases are most stressful aspect
Based on 2698 responses from US attending anesthesiologists. Nov 2022
BURN OUT SYNDROME
• Defined by
• Emotional exhaustion (EE): unrelenting tiredness & feeling of
energy depletion
• Depersonalization (DP): feeling detached & negativism or
cynicism related to one’s job
• Low personal accomplishment (LPA): low self esteem
• Measured using Maslach Burnout Inventory-Human Services
Survey (MBI-HSS)
• EE (≥27 and/or DP ≥10): “High risk for burnout”
• High risk of burnout + LPA ≤33 = Burnout syndrome
• Predictors:
• Fewer years of experience, inadequate support by colleagues
at workplace & thoughts of quitting anesthesia
Increase in burnout rate & symptoms from 2020 to 2022 based on 3893 & 2698 responses from
US attending anesthesiologists in march 2020 & Nov 2022 respectively
HEALTH CONCERNS
• Sleep disturbances-
• Commonly in interns, residents, people working in night
shift
• Daytime sleepiness
• Impaired performance & risk of accidents to self & patients
•GI & cardiovascular diseases
•Emotional disorders, depression & suicide
•Musculoskeletal disorders (IDD, PIVD, MFPS)
•Impaired glucose metabolism, obesity, hypertension
•Substance abuse disorders
COVID 19 IMPACT
•Excess work load during COVID-19, with
Anesthesiologists often performing on
front lines
•Burnout (14–59%); stress (50–71%);
anxiety (11–74%); depression (12–67%);
PTSD (17–25%); psychological distress
(52%); and insomnia (17–61%)
•Communication with coworkers
decreased
E. Paterson. Mental health and well being of anaesthetists during
‐
the COVID 19 pandemic: a scoping review. Anaesthesia 2023
‐
Thankfully it has brought the burnout epidemic to light
NEGATIVE ORGANISATIONAL CULTURE/ BULLYING
• 75% say most stressful aspect of their job are their superiors
• Openly aggressive, humiliating or insulting behaviour
• Constantly criticise or micromanage (imposing “ITS MY WAY OR NO
WAY”)
• Not giving credit for job done well
• Taking decisions without consultation
• Not dealing with complaints or listening but not taking action
• Not allowing time for personal development & attending training
courses
NEGATIVE ORGANISATIONAL CULTURE/ BULLYING
• Being indecisive
• Unaware of team pressures
• Lack of precise definition of job descriptions
• Unequal work delegation & ineffective briefing of employees on their
job description
• Derogatory comments or ‘jokes’ in public
• No consideration for work life balance & threaten about job security
or patient care
• Inappropriate touching or sexual comments
Work environment & feeling of being treated unfairly has greatest effect on employees mood
WAYS TO RESPOND TO NEGATIVE BEHAVIOUR
• Control your impulses and don’t react
emotionally
• Tell a colleague what’s going on
• Worth keeping a record of the incidents
• Discuss your concerns, talk calmly & tell
that the behaviour is unacceptable
• Try to work together on a developmental
plan
• Report to higher authorities KNOCK IT OUT
• u
Surgeon
Anaesthetist
SURGEONS HAVE NO PATIENCE TO WAIT MINE
SURGEON-ANESTHETIST INTERPERSONAL RELATIONSHIP
A THANKLESS JOB (DEMOTIVATING AT TIMES)
• Poor interpersonal relationship (feeling of powerlessness to change/control situation)
• “MY PATIENT” rather than “OUR PATIENT” concept
• Surgeries last longer than expected
• Pressure to get lists going on time, for rapid turnover
• Conflicting expectations (surgical time can get prolonged but anesthesia time be minimal,
anesthetist blamed for postponement all the time)
• Expect Safe anesthesia, with quick induction & quick recovery
• Pressure to proceed with high risk cases instead of optimization & workup
• Colleague rates the anesthetist irrespective of his experience, seniority or understanding
of anesthesia domain
• Minimal threshold for delayed anesthesia time or block procedures
HEALTH CARE INSTITUTIONAL INITIATIVES
• Make environment conducive to applying learned skills & abstain from “DO MORE
WITH LESS” mentality that is pervasive around the world
• Plan, recruit & retain adequate anaesthetist workforce
• Promote team work & Zero tolerance policy for bullying or violence
• Reducing working hours with schedule flexibility
• Hiring scribes to reduce administrative workload
• Culture of no-blame: every worker feels safe & supported by leadership & colleagues
• Teaching Positive Mental Strategies & Bulletins of Encouragement
• Physician wellness & health promotion programs
• Undertake regular monitoring of workforce wellbeing
HEALTH CARE INSTITUTIONAL INITIATIVES
WORKPLACE EATING: THE OFFICIAL JUNKYARD!
• Increased awareness regarding nutrition, mental wellness & physical activity
• Need for more facilities overall that promote physical activity: “Take the stairs is not enough!”
• Create rewarding exercise competitions each week (i.e. reaching step goals, attending a fitness class)
• Weekly Yoga Class & Breathing Exercise Fitness Class
• Nutritional Classes to teach about healthy eating
• Healthy Cafeteria & Vending Machine Options
• Healthy Recipe Newsletters
• Ergonomic Architectural Designing: proximity of operating rooms to monitoring station & ancillary
services, ICU & lounge (reduce frequent staff walking & fatigue)
• Workplace accommodations in the operating room for rest & relaxation
• Provision of adequate toilet facilities
POSITIVE WORK CULTURE
CORRECTIVE MEASURES (AMONG COLLEAGUES)
• Feelings of support (in mentorship, at work & at home) most critical
• Culture of Mutual recognition, support & trust from constant
collaboration
• Formation of stable anesthesia teams & establishment of
interpersonal relationships between members
• Focus on developing leadership skills
• Provision for repeated feedback without fear of reprisal
• Workplace culture directly linked to leadership (in particular
executive leadership)
• Individual Resilience & Mindfulness training
• Control of aggression: be calm & cooperative
• Time management
• Focus on important matters
• Don’t feel guilty on saying NO
• Take leave when needed
• Schedule things as per priority
• Create a calendar & allocate time for family, friends, exercise & personal time
• Stop negative thoughts (remember positive experiences)
• Laugh it up (everything will pass)
• Assertive communication & Speaking up
CORRECTIVE MEASURES (SELF CARE)
RESILIENCE
MINDFULNESS
ME TIME/ SELF CARE
• Develop a strong support network
• Schedule monthly get-togethers with close friends & family
• Seek help when needed (strong network of family & friends= low stress)
• Take good care of self
• Carve out time just for you
• Exercise, plenty of rest & sleep, eat healthy, no smoking, alcohol or substance abuse
• Do things that you enjoy: favourite TV show, reading a book, artwork, music or
meditating
• Be present in the moment
• When at work be focused on task at hand & your patients’ needs.
• When at home or with friends or family, focus on their & your own needs instead
• Let go on negative things & look ahead
Based on 2698 responses from US attending anesthesiologists. Nov 2022
CONCLUSIONS
• Seek new & different ways to cope with daily workplace stresses
• Reflect on self care & how to support each other
• Efficient work schedules & rotas to allow personal/professional development
• Provision of adequate rest & catering facilities for all
• Support cultural shift towards no-blame learning environment prioritising safety of
patients & development of staff
• Incorporating workplace wellness programs for physical activity, nutrition & mental
wellbeing
• Methods for excellence reporting be implemented to support positive workplace
culture with provision for carrier development oppurtunities
• Plan, recruit & retain an adequate anaesthetic workforce
The hallmark of effective Leadership is to understand & support employees need for well-being
Thank you
DEVELOP A HOBBY AND ENJOY LIFE!

work force wellbeing promoting health and wellness

  • 1.
    DR SANTOSH KRSHARMA PROFESSOR DEPT OF ANAESTHESIA, PAIN MEDICINE & CRITICAL CARE ALL INDIA INSTITUTE OF MEDICAL SCIENCES GORAKHPUR, U.P., INDIA WORKFORCE WELLBEING - PROMOTING HEALTH & WELLNESS AMONG ANESTHETISTS
  • 2.
    •Official theme ofWorld Anesthesia Day 2024 •Celebrated every year on 16th October Disclaimer: Conflict of interest NONE
  • 3.
    • Providers healthdirectly affects ability to fully serve their patients • Provider burnout affects other members of health care workforce • Goal: Incorporation of physical activity, healthy nutrition, & positive mental, emotional & social health into work place • Improve work life balance & reduce incidence of chronic diseases (DM, obesity, HTN etc.) leading to absenteeism & increased burnout related turnover costs INTRODUCTION & PURPOSE Well-being is not just something we should think about during crises; we need to think about it every day
  • 4.
    Physicians burnout &depression report 2022: Specialty wise (Medscape) TOP 5 BOTTOM 5
  • 6.
    • Long workinghours, poor work–life balance & limited personal time • Creating unrealistic deadlines & pressure to provide quality patient care despite increased workload & staffing shortage • Emotional interaction with patients (death, sickness), maintaining electronic health records, & additional administrative assignments • High turnover rate & task shifting without adequate training of support staff • Feeling undervalued/ unsupported at work & frustrated by inadequate reimbursement • Stress in pg. students due to excessive clinical work plus academic sessions & exams • Physical environment: noisy, non ergonomic, excessive cold, anesthetic gas & radiation exposure • Pressure to publish (or perish), attend/organise CMEs & workshops • External factors: staying away from family, no support at home SOURCES OF STRESS, FATIGUE (BURNOUT) & DISSATISFACTION Demands of the night call & difficult anesthetic cases are most stressful aspect
  • 7.
    Based on 2698responses from US attending anesthesiologists. Nov 2022
  • 8.
    BURN OUT SYNDROME •Defined by • Emotional exhaustion (EE): unrelenting tiredness & feeling of energy depletion • Depersonalization (DP): feeling detached & negativism or cynicism related to one’s job • Low personal accomplishment (LPA): low self esteem • Measured using Maslach Burnout Inventory-Human Services Survey (MBI-HSS) • EE (≥27 and/or DP ≥10): “High risk for burnout” • High risk of burnout + LPA ≤33 = Burnout syndrome • Predictors: • Fewer years of experience, inadequate support by colleagues at workplace & thoughts of quitting anesthesia
  • 9.
    Increase in burnoutrate & symptoms from 2020 to 2022 based on 3893 & 2698 responses from US attending anesthesiologists in march 2020 & Nov 2022 respectively
  • 10.
    HEALTH CONCERNS • Sleepdisturbances- • Commonly in interns, residents, people working in night shift • Daytime sleepiness • Impaired performance & risk of accidents to self & patients •GI & cardiovascular diseases •Emotional disorders, depression & suicide •Musculoskeletal disorders (IDD, PIVD, MFPS) •Impaired glucose metabolism, obesity, hypertension •Substance abuse disorders
  • 11.
    COVID 19 IMPACT •Excesswork load during COVID-19, with Anesthesiologists often performing on front lines •Burnout (14–59%); stress (50–71%); anxiety (11–74%); depression (12–67%); PTSD (17–25%); psychological distress (52%); and insomnia (17–61%) •Communication with coworkers decreased E. Paterson. Mental health and well being of anaesthetists during ‐ the COVID 19 pandemic: a scoping review. Anaesthesia 2023 ‐ Thankfully it has brought the burnout epidemic to light
  • 12.
    NEGATIVE ORGANISATIONAL CULTURE/BULLYING • 75% say most stressful aspect of their job are their superiors • Openly aggressive, humiliating or insulting behaviour • Constantly criticise or micromanage (imposing “ITS MY WAY OR NO WAY”) • Not giving credit for job done well • Taking decisions without consultation • Not dealing with complaints or listening but not taking action • Not allowing time for personal development & attending training courses
  • 13.
    NEGATIVE ORGANISATIONAL CULTURE/BULLYING • Being indecisive • Unaware of team pressures • Lack of precise definition of job descriptions • Unequal work delegation & ineffective briefing of employees on their job description • Derogatory comments or ‘jokes’ in public • No consideration for work life balance & threaten about job security or patient care • Inappropriate touching or sexual comments Work environment & feeling of being treated unfairly has greatest effect on employees mood
  • 14.
    WAYS TO RESPONDTO NEGATIVE BEHAVIOUR • Control your impulses and don’t react emotionally • Tell a colleague what’s going on • Worth keeping a record of the incidents • Discuss your concerns, talk calmly & tell that the behaviour is unacceptable • Try to work together on a developmental plan • Report to higher authorities KNOCK IT OUT
  • 15.
  • 16.
    Surgeon Anaesthetist SURGEONS HAVE NOPATIENCE TO WAIT MINE SURGEON-ANESTHETIST INTERPERSONAL RELATIONSHIP A THANKLESS JOB (DEMOTIVATING AT TIMES) • Poor interpersonal relationship (feeling of powerlessness to change/control situation) • “MY PATIENT” rather than “OUR PATIENT” concept • Surgeries last longer than expected • Pressure to get lists going on time, for rapid turnover • Conflicting expectations (surgical time can get prolonged but anesthesia time be minimal, anesthetist blamed for postponement all the time) • Expect Safe anesthesia, with quick induction & quick recovery • Pressure to proceed with high risk cases instead of optimization & workup • Colleague rates the anesthetist irrespective of his experience, seniority or understanding of anesthesia domain • Minimal threshold for delayed anesthesia time or block procedures
  • 17.
    HEALTH CARE INSTITUTIONALINITIATIVES • Make environment conducive to applying learned skills & abstain from “DO MORE WITH LESS” mentality that is pervasive around the world • Plan, recruit & retain adequate anaesthetist workforce • Promote team work & Zero tolerance policy for bullying or violence • Reducing working hours with schedule flexibility • Hiring scribes to reduce administrative workload • Culture of no-blame: every worker feels safe & supported by leadership & colleagues • Teaching Positive Mental Strategies & Bulletins of Encouragement • Physician wellness & health promotion programs • Undertake regular monitoring of workforce wellbeing
  • 18.
    HEALTH CARE INSTITUTIONALINITIATIVES WORKPLACE EATING: THE OFFICIAL JUNKYARD! • Increased awareness regarding nutrition, mental wellness & physical activity • Need for more facilities overall that promote physical activity: “Take the stairs is not enough!” • Create rewarding exercise competitions each week (i.e. reaching step goals, attending a fitness class) • Weekly Yoga Class & Breathing Exercise Fitness Class • Nutritional Classes to teach about healthy eating • Healthy Cafeteria & Vending Machine Options • Healthy Recipe Newsletters • Ergonomic Architectural Designing: proximity of operating rooms to monitoring station & ancillary services, ICU & lounge (reduce frequent staff walking & fatigue) • Workplace accommodations in the operating room for rest & relaxation • Provision of adequate toilet facilities
  • 19.
    POSITIVE WORK CULTURE CORRECTIVEMEASURES (AMONG COLLEAGUES) • Feelings of support (in mentorship, at work & at home) most critical • Culture of Mutual recognition, support & trust from constant collaboration • Formation of stable anesthesia teams & establishment of interpersonal relationships between members • Focus on developing leadership skills • Provision for repeated feedback without fear of reprisal • Workplace culture directly linked to leadership (in particular executive leadership)
  • 20.
    • Individual Resilience& Mindfulness training • Control of aggression: be calm & cooperative • Time management • Focus on important matters • Don’t feel guilty on saying NO • Take leave when needed • Schedule things as per priority • Create a calendar & allocate time for family, friends, exercise & personal time • Stop negative thoughts (remember positive experiences) • Laugh it up (everything will pass) • Assertive communication & Speaking up CORRECTIVE MEASURES (SELF CARE) RESILIENCE MINDFULNESS
  • 21.
    ME TIME/ SELFCARE • Develop a strong support network • Schedule monthly get-togethers with close friends & family • Seek help when needed (strong network of family & friends= low stress) • Take good care of self • Carve out time just for you • Exercise, plenty of rest & sleep, eat healthy, no smoking, alcohol or substance abuse • Do things that you enjoy: favourite TV show, reading a book, artwork, music or meditating • Be present in the moment • When at work be focused on task at hand & your patients’ needs. • When at home or with friends or family, focus on their & your own needs instead • Let go on negative things & look ahead
  • 22.
    Based on 2698responses from US attending anesthesiologists. Nov 2022
  • 23.
    CONCLUSIONS • Seek new& different ways to cope with daily workplace stresses • Reflect on self care & how to support each other • Efficient work schedules & rotas to allow personal/professional development • Provision of adequate rest & catering facilities for all • Support cultural shift towards no-blame learning environment prioritising safety of patients & development of staff • Incorporating workplace wellness programs for physical activity, nutrition & mental wellbeing • Methods for excellence reporting be implemented to support positive workplace culture with provision for carrier development oppurtunities • Plan, recruit & retain an adequate anaesthetic workforce The hallmark of effective Leadership is to understand & support employees need for well-being
  • 24.
    Thank you DEVELOP AHOBBY AND ENJOY LIFE!

Editor's Notes

  • #2 According to WHO, a knowledgeable, skilled, and motivated health workforce is critical for achieving universal health coverage. WHO named 2021 as the year of health and care workers to appreciate the sacrifice and service of heroes that served populations in difficult times of COVID-19. 
  • #3 Workforce well-being is a broad term that refers to the mental, physical, emotional, social, and financial health of employees in a workplace. Insufficient remuneration, unsafe working environments, and poor governance in health organisations in addition to the absence of reward and recognition, job insecurity, and low priority to health worker
  • #7 unsafe working conditions; and suicide among doctors and nurses due to stress, workplace harassment, mental illness, and negative media coverage, have shifted our attention to the much-needed wellbeing of health and care workers.  structure of operating rooms was considered to be the most important cause of fatigue and burnout, and stated that the necessary criteria for the easy travel and settlement of colleagues (iran) Cimiotti et al., 2012; Hall et al., 2016). (VITAL WorkLife, 2015). (Evans et al., 2006; O'Donnell et al., 2008; Rossler, 2012) (Coffey et al., 2017; Dutta et al., 2005; Gomathi et al., 2013; Robins et al., 2015).
  • #21 Supportive work culture: This can be achieved through team-building activities, open communication, and feedback Measures for postgraduates: moving to a pass/fail grading system, reducing the curriculum content, set up learning communities composed of students & faculty
  • #25 health workers need well-equipped and responsive working environments where they can feel valued and safe, both physically and psychologically.