WISJ_Reference
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Jeremy Wiseman worked as a Software Tester for YearOne Software Pty Ltd from September 2009 to March 2016. His duties included performing system administration, managing virtual machines and test environments, handling specific software versions and datasets for testing, and conducting scheduled, case-based, black-box, and exploratory software testing. Throughout his time at YearOne, Jeremy was found to be a friendly, reliable, and dedicated worker who performed his role with great attention to detail and always assisted others. The director recommends Jeremy for a similar position.
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CHAPTER 11 ManagingSystemsImplementationChapter 11 describ.docx
CHAPTER 11 Managing
Systems
Implementation
Chapter 11 describes the systems implementation phase of the SDLC. This chapter describes application development, installation, and evaluation.
OBJECTIVES
When you finish this chapter, you will be able to:
· Explain the importance of software quality assurance and software engineering
· Describe application development using structured, object-oriented, and agile methods
· Draw a structure chart showing top-down design, modular design, cohesion, and coupling
· Explain the coding process
· Explain unit, integration, and system testing
· Differentiate between program, system, operations, and user documentation
· List the main steps in system installation and evaluation
· Develop training plans for various user groups, compare in-house and vendor training options, and describe effective training techniques
· Describe data conversion and changeover methods
· Explain post-implementation evaluation and the final report to management
INTRODUCTION
Managing systems implementation involves application development, testing, documentation, training, data conversion, system changeover, and post-implementation evaluation of the results.
During systems implementation, the system design specification serves as a blueprint for constructing the new system. The initial task is application development, which requires systems analysts and programmers to work together to construct the necessary programs and code modules. Before a changeover, the system must be tested and documented carefully, users must be trained, and existing data must be converted. After the new system is operational, a formal evaluation of the results takes place as part of a final report to management.
If you have MIS CourseMate, you can view a Video Learning Session that explains how to use a structure chart to show program modules and their relationships.
PREVIEW CASE: Mountain View College Bookstore
Background: Wendy Lee, manager of college services at Mountain View College, wants a new information system that will improve efficiency and customer service at the three college bookstores.
In this part of the case, Tina Allen (systems analyst) and David Conroe (student intern) are talking about implementation tasks for the new system.
Participants:
Wendy, Tina, and David
Location:
Wendy Lee’s office, Monday morning, February 10,2014
Project status:
The system design specification was approved, and Tina and David are ready to implement the new bookstore information system.
Discussion topics:
Implementation tasks, including quality assurance, structure charts, testing, training, data conversion process, system changeover, and post-implementation evaluation
Tina:
Good morning, Wendy, We’re ready to start the implementation process, and I’d like to go over our plans, David will be assisting me, so I asked him to join us.
Wendy:
I’m glad you did. I met David during the interviews several months ago.
David:
Hi, Wendy, good to see you again. What’s next? ...
Chapter 16
The document discusses various aspects of software quality assurance (SQA) such as the role of the SQA group in preparing an SQA plan and reviewing software engineering activities to ensure compliance. It also covers SQA goals like requirements, design, and code quality. Statistical SQA involves collecting defect information to identify causes and fixes. Six Sigma methodology aims for high quality through defining, measuring, analyzing, and improving processes. Software reliability, availability, and safety are also addressed.
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CHAPTER 11 ManagingSystemsImplementationChapter 11 describ.docx
CHAPTER 11 ManagingSystemsImplementationChapter 11 describ.docx
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This document certifies that Jeremy Peterson Wiseman completed the requirements for a Diploma of Information Technology (Software Development) at the Brisbane Institute of TAFE. It was issued on December 15, 2000 and recognizes the nationally accredited training within the Australian Qualifications Framework.
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Jeremy Peterson received a Certificate III in Information Technology from Barrier Reef Institute of TAFE in 2009. The certificate included 7 units covering software installation, network administration, configuring network operating systems, and diagnostic testing. Jeremy successfully completed all 7 units in 2009.
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This academic transcript summarizes Jeremy Peterson Wiseman's educational qualifications and achievements. It shows that he completed a Certificate III in Information Technology in 1999, a Diploma of Information Technology in 2000, and has since obtained several additional certificates and diplomas focused on areas like technical support, software development, network engineering, and multimedia integration through 2002 and 2009. The transcript provides details of the specific courses and modules completed, grades achieved, dates attended, and awarding institutions.
TGSPricipalStevenPaulReference
Jeremy Wiseman has been a student at Townsville Grammar School since 1990. He has won respect from both teachers and peers for his work ethic and quiet achievement. He listens well and is dedicated to doing his best. Jeremy has also found success in mathematics, science, and geology competitions and has represented the school in table tennis and volleyball. His principal recommends him without reservation, describing Jeremy as completely trustworthy, reliable, and polite with honest integrity and diligence.
TGSGraduationCertificate
This graduation certificate from Townsville Grammar School establishes that Murray Wiseman graduated from the Senior Class in 1994, having completed his secondary education. The certificate is dated December 18, 1994 and bears the signature of the Principal and Assistant Principal to verify Murray's graduation from the long-established private school.
Certificate IV
Jeremy Peterson Wiseman completed the requirements for Certificate IV in Information Technology (PC Support) at Barrier Reef Institute of TAFE in 1997. The Department of Training and Industrial Relations issued this certification on February 5th, 1998, recognizing that Jeremy fulfilled the qualifications within the Australian Qualifications Framework for this nationally recognized training.
Certificate III
Jeremy Peterson Wiseman completed the requirements for a Certificate III in Information Technology (Computer Applications) from the Barrier Reef Institute of TAFE in February 1998. The certificate, which is recognized within the Australian Qualifications Framework, certifies that Mr. Wiseman has fulfilled the requirements for this nationally recognized training qualification in information technology and computer applications.
Certificate II
Jeremy Peterson Wiseman has fulfilled the requirements for and been awarded a Certificate II in Information Technology (Computer Operations) from the Barrier Reef Institute of TAFE. The certificate was issued on June 4, 1997 and is recognized within the Australian Qualifications Framework.
C Programming
Jeremy Wiseman completed the subject units for the C Programming semester 2, 1999. He achieved credit for the modules PSA02-C Programming 1 which included 3GL Program Design, Programming Concepts 1, Programming Techniques 1, Programming Concepts 2, Programming Techniques 2, and Programming Testing Techniques. The document also lists the Brisbane Institute of TAFE administration locations.
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Jeremy Wiseman has been offered a scholarship for the Diploma of Information Technology Software Development (Games) program commencing February 21, 2000 at QANTM in Milton, Brisbane. To secure his place in the program, Jeremy must accept the offer in writing by February 28. Jan Ket, Operation Manager, welcomes Jeremy to the program and wishes him success in his future studies.
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Jeremy Wiseman has completed the requirements for a Diploma of Information Technology (Software Development) from QANTM Australia CMC Pty Ltd, as certified by his certificate dated March 27, 2001. The document also details Jeremy being offered and accepting a scholarship in February 2000 to study for the diploma, specializing in games development, at the Brisbane Institute of TAFE and QANTM locations. QANTM congratulates Jeremy on completing the course and encloses his certificate.
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Jeremy Wiseman has completed his Diploma of Information Technology (Software Development) course specializing in games. QANTM Australia CMC Pty Ltd congratulates Jeremy on completing his course and encloses his Certificate. QANTM offers to assist Jeremy further regarding this or any other course by contacting their training administration office.
JCUInformationTechnology2007DeansList
Jeremy Peterson Wiseman was admitted to the Faculty of Science, Engineering and Information Technology at the university. He was named to the 2007 Deans List for his academic achievement. The Pro Vice Chancellor signed the certificate confirming Wiseman's admission and achievement on June 22, 2008.
JCUMedalBachelorCourseWork
This certificate from Jennns Coor University awards Jrnnnny PETERSoN WrsrnnAN the UNIVERSITY MEDAL for 2007 in recognition of outstanding achievement in her Bachelor coursework. The Deputy Vice-Chancellor and Registrar, along with the Vice-Chancellor and President, certified that Jrnnnny PETERSoN WrsrnnAN received this award on November 6, 2008.
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This document certifies that Jeffrey Peterson Westman was admitted to the degree of Bachelor of Information Technology from James Cook University on March 28, 2008. The Vice-Chancellor, Deputy Vice-Chancellor of University Services and Registrar, and University Secretary confirm this admission under the seal of James Cook University.
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Jeremy Wiseman successfully passed the ISTQB Certified Tester, Foundation Level exam on November 27, 2014. The certificate verifies Jeremy completed training in fundamentals of software testing, testing throughout the software lifecycle, static techniques, test design techniques, test management, and tool support for testing. The certificate is issued by the International Software Testing Qualifications Board and signed by the CEO of iSQI GmbH.
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Jeremy Wiseman completed the AppleCare PowerBook Engineer Course on March 31, 1999, as certified by this certificate issued by Apple Computer Australia Pty. Ltd. The certificate was signed by trainer Andrew Fraser and was valid until March 30, 2000.
ServiceEngineer
This certificate recognizes that Jeremy Wiseman successfully completed the AppleAssist Service Engineer Course from Apple Computer Australia on September 25, 1998. The certificate is valid until September 24, 1999 and was signed by the trainer, Peter Mullins.
iMacEngineer
Jeremy Fliseman completed the Apple iMac Engineer Course on August 25, 1998. The certificate was issued by Apple Computer Australia and was valid until August 24, 1999. Jeremy was trained by Phil Mills and Peter Mullins and became certified as an Apple iMac Technician.
ConfigurationEngineer
This certificate recognizes that Jeremy Viseman successfully completed the AppleAssist Configuration Engineer Course from Apple Computer Australia on September 23, 1998. The certificate is valid until September 22, 1999 and was issued and signed by trainer Peter Mullins. Jeremy Viseman was assigned the technician ID number 03152 upon completion of the course.
More from Jeremy Wiseman (20)
WISJ_Reference
- 1. YearOne Software Pty Ltd ABN 36 011 002 038 147 Ross River Rd, Mundingburra Qld 4812 Ph (07) 4759 2111 Fax (07) 3503 9256 18 th March 2016 To whom it may concern Reference for Jeremy Wiseman YearOne employed Jeremy between September 2009 and March 2016 as a Software Tester. Jeremy’s duties changed over the years, but can be summarized as including the following: Performing regular daily (and as directed) System Administration duties (Data and Program management, upgrade, installation and setup according to procedures) Performing management of Virtual Machines and Test Environments, from ‘clean install’ to specific dataset and Test Environment reproduction Handling specific combinations of O/S & Application Software Versions, Datasets for specific versions, etc (this included management of numerous Datasets for our primary shared Test Environment) Performing Scheduled (formal, broad-ranging) testing for software release Performing Case-based testing for specific software developments Performing Black-Box testing for various software products Performing Exploratory testing on new software products / features Performing specific directed testing for Bug Case development These tasks included direct liaison with YearOne’s Support, Development and Management staff, providing Test Environment Management, System Admin and Testing as required. Throughout his time with YearOne, we found Jeremy to be a friendly, reliable and dedicated worker who was always happy to assist others. Jeremy always performed his role with great attention to detail. Jeremy has made a valuable contribution to YearOne and we wish him the best in his future career path. We are more than happy to recommend him for a similar position. Yours sincerely, Robyn Wells Director