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TSI demands are more effective than internal letters or traditional collection agencies for three reasons: 1. TSI addresses demands to the debtor's closest contact office based on zip code, making it feel more local and urgent than a letter from out of state. 2. TSI envelopes do not include the company name, making the demands seem more anonymous and thus more likely to be opened. 3. TSI demands change size every 10 days, keeping debtors guessing, while internal letters typically remain the same size and are sent less frequently. On average, TSI demands result in payment from 95% of accounts, higher than telephonic attempts.
