SlideShare a Scribd company logo
Why Your Content Strategy
Is Failing
– A Neuroscience-based Session
Kenda Macdonald | Automation Ninjas
SLIDESHARE.NET/
@_KendaMacdonald
WELL HELLO THERE
It’s me! Kenda! Hi!
@_KendaMacdonald @AutomatioNinjas #brightonSEO
HOW BRAINS
BUY
WEEKLY WORKBOOKS WEBINAR
THE EXPERIMENT
#brightonSEO
@_KendaMacdonald
Product
Price
Purchase?
CHOCOLATES REWARD
#brightonSEO
@_KendaMacdonald
PRICE PAIN
#brightonSEO
@_KendaMacdonald
Physical Trauma
Emotional Trauma
NET
VALUE
REWARD
= - PAIN
#brightonSEO
@_KendaMacdonald
HEIGHTEN THE
POSITION OF YOUR
BRAND
QUALITY CONTENT AND
POSITIONING
* WHY CONTENT MARKETING WORKS SO WELL*
#brightonSEO
@_KendaMacdonald
MUST ADD VALUE
MUST SOLVE
A PROBLEM
#brightonSEO
@_KendaMacdonald
WHAT THIS MEANS
FOR CONTENT
WEEKLY WORKBOOKS WEBINAR
DOES CONTENT
MARKETING STILL WORK?
3 x more likely to generate
high ROI
You’re not distributing it/
there are no CTAs
2
3
Generates 3x as many
leads and leads cost 62%
less
ROI gone up by 300%
It’s not valuable
1 It’s not strategic
#brightonSEO
@_KendaMacdonald
82% OF
CONSUMERS
ARE LOOKING
FOR CONTENT
TO HELP THEM
71% OF B2B USE FOR VALIDATION
61% OF B2C PURCHASE DIRECTLY FROM CONTENT
#brightonSEO
@_KendaMacdonald
THE AWARENESS
STAGES
WEEKLY WORKBOOKS WEBINAR
AWARENESS
#brightonSEO
@_KendaMacdonald
Completely
Unaware
Problem Aware
Solution Aware
Product Aware
Most Aware
RUNNING JOURNEY
#brightonSEO
@_KendaMacdonald
Completely Unaware
Problem Aware
Solution Aware
Product Aware
Most Aware
Running outside will be fun!
Puddles are a thing
I need winter trail running gear
I need winter running gear
Thermal tights
Layers
Waterproof trainers
Snow is a thing
Being cold sucks
Budget
Reputation
Reviews Comparisons
Purchase
#brightonSEO
@_KendaMacdonald
PROBLEM AWARE
#brightonSEO
@_KendaMacdonald
SOLUTION AWARE
#brightonSEO
@_KendaMacdonald
PRODUCT AWARE
#brightonSEO
@_KendaMacdonald
PURCHASE PROBLEMS
Journey was full of dead ends
No central point of truth for
information
The “experts” didn’t help at
any point in the process
I have no brand loyalty – I am
now a price buyer
#brightonSEO
@_KendaMacdonald
PURCHASE PROBLEMS
Mismatch of keyword/ topic
to intent
No strategic directionality
Missed opportunity to catch
the consumption cycle
I took no action on brand
owned sites – purchasing
from Amazon instead
ROUNDING UP
WEEKLY WORKBOOKS WEBINAR
ROUND UP
#brightonSEO
@_KendaMacdonald
Plan for awareness – at each
stage
Add *relative* value to keep
the brain happy
Match content strategically
throughout the whole
journey
Be strategic with your
content directionality to
increase conversions
THANK YOU
#brightonSEO
@_KendaMacdonald
www.automationninjas.com/awareness-worksheet

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Why your content strategy is failing - Brighton SEO

Editor's Notes

  1. Welcome KM , author of the award winning book – hack the buyer brain and founder of AN, specialists in BMA We help businesses build amazing customer journeys that convert more customers that are happier and spend more money. I want to share something really cool with you – I want to show you the ONE big thing that we do help our clients double their customer spend. The strategy behind it, as well as why and how we do this. This strategy has added over a million to the bottom line of one of our clients, doubled another’s business entirely and continues to help others grow between 20% and 50% every year. It’s really cool, it’s quite simple, and it fixes a lot of problems. So let’s dig in shall we?
  2. Buy, who are interested
  3. Buy, who are interested
  4. Buy, who are interested
  5. The earlier you start – the longer you have to influence this
  6. Inbound marketing is 3x more likely to generate a high ROI than outbound Businesses that focus heavily on inbound efforts drive leads that cost 61% less than outbound leads. And content marketing’s ROI has risen 300% in the past couple years. 1 - Don’t have a lead magnet / it’s not good Not having one problem it solves Not specific enough Doesn’t solve a problem at all Not about the customer / too promotional (sales/ brochure) Newsletter sign up is not a lead magnet Not aligned with your services 2 – You’re not distributing it Wrong format, must suit audience People need to see it: - ads - blogs that get traffic - just finding where your audience hangs out being there - your network - your own list! 3 – You’re not following up Classic mistake Take 7 touch points, in reality you need to be consistent with your communications No good having something that doesn’t lead to customers – just vanity
  7. HELP Is what we focus on. How you stay relevant, provide helpful content 71% of B2B consumers read the businesses blog before buying to validate their decision 61% of B2C consumers purchase as a result of the content they have consumed prior to purchase
  8. Needs and wants change at each stage
  9. Needs and wants change at each stage
  10. Mismatching of keyword/ topic to intent
  11. Mismatching of keyword/ topic to intent