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OFFERS &
PROMOTIONS
H O W D O T H E Y I M P A C T Y O U R
E C O M M E R C E R E V E N U E
DO you wish to develop and bring new ideas to promote
your eCommerce brand? Have you been waiting for the
appropriate promotional idea? Implementing innovative
promotional schemes can be di!cult at times, but it
does return good revenue with valued and loyal
customers.
Special o"ers and promotions play a signi#cant role for
your eCommerce customers as it boosts potential tra!c
to your website and helps bring new customers to build
future relations.
O!ers & Promotions
Matter
Pr
o
o
i
o
ns
m
t
Great promotional ideas are hard to come by,
but they do return good revenue and enhance
customer loyalty.
Be
s
n
te
e
st
fi
Coca-Cola gave the world an idea that changed the
way of attracting customers and shooting up
revenue with the concept of coupons. When the
design of coupons came out, lesser did the
beverage giant know how it is going to make them
industry leaders. Moreover, since then we all know
how the word "discount, o!ers, promotions and
sales" work in the customer's mind.
Most common examples of promotions and o!ers
are free shipping, buy one get one free, buy more
save more, the brand o!ers, and loyalty programs.
O!ering discounts and promotions help in:
!
Attracting Customers
People buy more on “SALES DAYS” than the other days.
Make sure that you have done enough publicity to
announce the big sale day for the customers. This will help
them plan their purchases and save enough money.
Moreover, make it a point that you provide o!ers and
discounts on special days, holidays and festivals. These are
the peak times, and you'll see that they tend to rush into
your online stores to buy products.
In 1887
%
%?
Be
s
n
t
f
ei
Be
s
n
t
f
ei
Boosting Reputation
The ability to pay in installments is an excellent way to
boost the reputation of your brand. O!ers that helps
people who are elderly, physically disabled and who
face a lack of money in certain situations would be very
loyal to your brand. This is a way of o!ering help to
people and e!ort to show that your online business is
not money hungry. This is going to increase the
reputation of your brand, and you already know that
business with reputation is the business worth doing.
Freeing Up Room In Your Store
Many times, you are not able to sell items because they
are no more in demand. These products end up taking
much space in your online store. Discounts and o!ers
are the best remedies to free up room in your store.
You have to plan a proper strategy for its promotion as
the reason for not being able to sell those items
remains. For example, put the details at the front in the
homepage of the article with a catchy description and
o!ers that cannot be availed again.
Increasing Sales And Meeting Sales Goals
With the increase in tra"c, sales are going to shoot up,
and so is the sales goal. For example, if someone comes
online to buy a pair of jeans, it is evident that he or she
would search for other products as well. Moreover, if
they get a shirt that meets their budget, they are going
to purchase it. Make sure to engage the customers so
well that they end up buying more quality products from
your online store.
a
i
S
v
n
g
The period of o!ers and discounts
helps you and your clients save much
money. Promote cash sales Instead
of paying with a card. This will help
them save money, and you keep a
considerable fee. It may not sound
easy as people are going cashless
because of the convenience. This
also needs a sales plan as to what
and how to o!er to instigate the
customers to do cash transactions.
Saving Money
Referrals are a fortune for any business. If you think
that you have achieved great customer engagement,
or you have got a great overall rating in a survey, you
are going to be referred. However, never forget to
place a referral request, or rather - ask for it!
Well again, it is not an easy job to get a referral from
a customer. However, once you can get the amount
of successful interaction that is required, you can
expect good business.
Create Referrals to Increase
Ensure Customer Satisfaction
Customer satisfaction is what all the business around
the world aim for. Every organisation spends much
money on a quarterly, half-yearly or annual basis to
gain insights from customer feedbacks and derive a
conclusion. This helps in understanding the customers
better to make the business better and stronger.
It is hard to get someone to refer your
brands. But once you have achieved ample
customer satisfaction, you will surely get
plenty of referrals.
Engagement and Sales
r
a
C
e
te
e
R
f
rr
al
e
Make sure that you do not stick to a particular
promotion but use multiple promotions to
ensure continued sales.
Get Into Marketing Database
Once a good enough database is created, plan to change
every content of your online store accordingly. This is
going to help you provide the right number of discounts
and o!ers. You can set up discounts variants. “O!ers for
all" is what you can call it passionately.
Getting into the marketing database means that you are
getting into the minds of your customers and protentional
customers. This is going to build a stable channel and
generate a personalised communication between you and
your customers. It apparently requires time and patience
to do so, but as it is said that “relations that take time to
build, build the great relations."
e
R
f
rr
al
e
Posting on social media groups like Facebook and
Linkedin groups, twitter, and Instagram forums help in
referral tra!c with the ability to share the links of the
posts and contents. If the product content is relevant
and connecting with the audience, it will undoubtedly
get noticed.
E!ective Use Of Social Media
To attract referral tra!c, social media should be one of
your top drivers. Whenever you want to share your
products with your customer, do not forget to share the
link. It helps in making the customer buy from you.
oS
c
a l
i
e
M
dia
!?
O!ers and promotions are great customer
engagement strategies. However, the biggest
setback that many organisations have while
doing multichannel promotion is to keep all
the stores in sync. Huge amount of time and
money wasted on the workforce to maintain a
simultaneous balance throughout the
channels. No matter how equipped your team
is, there is always erroneous transaction
because everything is manual.
The best viable solution for any
organization is to make use of
technology to enjoy error-free selling
and manage promotions systematically.
eCommerce marketplace management
systems such as SelluSeller, let you
integrate all the channels, manage all
your stocks and keeps all the channels
synchronised under one platform.
With the help of such SaaS products,
you can not only save revenue and time,
but the insights and analytics can help
you greatly in optimizing promotions in
real time. Instead of consuming your
time in people and store management,
you can apply your time to implement
and execute ideas. You can do error
free operations which is going to earn
you more and more customers.
Controlling the stock is an also a great
task. While dealing with vendors, it
increases the cost directly and indirectly.
Another great problem that consumes a
lot of time is integrating all the channels
to function smoothly. These in turn do
not let you apply discounts that your
competitors can who are using tools that
manages all these problems at once.
Challenges of Running
Promotions & O!ers
The Solution
If your database is fairly sizeable, you need to divide the database
into relevant segments and then craft promotions as per
customer's requirements.
Create an idea of how to carry forward the promotions
of your store and create a record or a !le for it.
Develop a proper promotional email, newsletters, and
social media posts.
Involve your team of professionals to evaluate and
implement appropriately.
Plan the !nal details. Make sure you have a theme and
advertisements revolving around the theme.
Spend a reasonable amount of time and money on the
pictures, infographics and other forms of advertisement.
People make a view by looking at an image more than
reading.
Give enough time to your customers by promoting the
discounts way before the
Additional Tips to Make Promotions
Work For You
“Big Sale Day."
1
2
3
4
5
6
It is not always necessary to compromise on the price if it disturbs
your budget. Providing promotion to customers is an essential job to
get their attention and time. However, more importantly, never lose
the focus on the quality of what you chose to sell. This will make the
customers buy more from you. Remember, gaining loyalty is the
primary focus of promotions and o"ers.
Pr
o
o
i
o
ns
m
t
Powerful Saas platform for SMEs, Brands, Distributors,
Service Providers such as yourself to help you acquire
complete control over your end-to end eCommerce
operations across Southeast Asia. Manage multichannel
selling and eCommerce logistics operations across
regions, processes and teams on a single dashboard and
generate massive eCommerce revenue.
powered by
www.anchanto.com | www.selluseller.com
Singapore
business@anchanto.com
Call: +65 - 6914 9652
5 Temasek Boulevard, Suntec Tower
5, #17-01 038985 Singapore
business.id@anchanto.com
Call: +62 - 81988 8489
Revenue Tower (26-120),Daerah Khusus,
Ibukota Jakarta, 12190 Indonesia
Indonesia
Malaysia
business.my@anchanto.com
Sales: +60 - 16501 7626
Whatsap: +60 - 14664 7986
Level 18, Equatorial Plaza, Jalan Sultan
Ismail, Kuala Lumpur 50250 Malaysia
business.ph@anchanto.com
Call: +63 - 2271 1376
30F, RCBC Plaza, 6819 Ayala Ave, Makati
Metro Manila Makati City 1200 Philippines
Philippines
Australia
business.au@anchanto.com
Call: +61 - 24211 0047
Level 16/175 Pitt Street, Sydney NSW
2000 Australia
selluseller_korea@anchanto.com
Call +82 - 70 - 4278 5321
#402, 11, Teheran-ro 7-gil, Gangnam-gu
06134 Seoul, Republic of Korea
Korea

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eCommerce offers and promotions - an Anchanto Document

  • 1. OFFERS & PROMOTIONS H O W D O T H E Y I M P A C T Y O U R E C O M M E R C E R E V E N U E
  • 2. DO you wish to develop and bring new ideas to promote your eCommerce brand? Have you been waiting for the appropriate promotional idea? Implementing innovative promotional schemes can be di!cult at times, but it does return good revenue with valued and loyal customers. Special o"ers and promotions play a signi#cant role for your eCommerce customers as it boosts potential tra!c to your website and helps bring new customers to build future relations. O!ers & Promotions Matter Pr o o i o ns m t Great promotional ideas are hard to come by, but they do return good revenue and enhance customer loyalty.
  • 3. Be s n te e st fi Coca-Cola gave the world an idea that changed the way of attracting customers and shooting up revenue with the concept of coupons. When the design of coupons came out, lesser did the beverage giant know how it is going to make them industry leaders. Moreover, since then we all know how the word "discount, o!ers, promotions and sales" work in the customer's mind. Most common examples of promotions and o!ers are free shipping, buy one get one free, buy more save more, the brand o!ers, and loyalty programs. O!ering discounts and promotions help in: ! Attracting Customers People buy more on “SALES DAYS” than the other days. Make sure that you have done enough publicity to announce the big sale day for the customers. This will help them plan their purchases and save enough money. Moreover, make it a point that you provide o!ers and discounts on special days, holidays and festivals. These are the peak times, and you'll see that they tend to rush into your online stores to buy products. In 1887 % %?
  • 4. Be s n t f ei Be s n t f ei Boosting Reputation The ability to pay in installments is an excellent way to boost the reputation of your brand. O!ers that helps people who are elderly, physically disabled and who face a lack of money in certain situations would be very loyal to your brand. This is a way of o!ering help to people and e!ort to show that your online business is not money hungry. This is going to increase the reputation of your brand, and you already know that business with reputation is the business worth doing. Freeing Up Room In Your Store Many times, you are not able to sell items because they are no more in demand. These products end up taking much space in your online store. Discounts and o!ers are the best remedies to free up room in your store. You have to plan a proper strategy for its promotion as the reason for not being able to sell those items remains. For example, put the details at the front in the homepage of the article with a catchy description and o!ers that cannot be availed again. Increasing Sales And Meeting Sales Goals With the increase in tra"c, sales are going to shoot up, and so is the sales goal. For example, if someone comes online to buy a pair of jeans, it is evident that he or she would search for other products as well. Moreover, if they get a shirt that meets their budget, they are going to purchase it. Make sure to engage the customers so well that they end up buying more quality products from your online store.
  • 5. a i S v n g The period of o!ers and discounts helps you and your clients save much money. Promote cash sales Instead of paying with a card. This will help them save money, and you keep a considerable fee. It may not sound easy as people are going cashless because of the convenience. This also needs a sales plan as to what and how to o!er to instigate the customers to do cash transactions. Saving Money
  • 6. Referrals are a fortune for any business. If you think that you have achieved great customer engagement, or you have got a great overall rating in a survey, you are going to be referred. However, never forget to place a referral request, or rather - ask for it! Well again, it is not an easy job to get a referral from a customer. However, once you can get the amount of successful interaction that is required, you can expect good business. Create Referrals to Increase Ensure Customer Satisfaction Customer satisfaction is what all the business around the world aim for. Every organisation spends much money on a quarterly, half-yearly or annual basis to gain insights from customer feedbacks and derive a conclusion. This helps in understanding the customers better to make the business better and stronger. It is hard to get someone to refer your brands. But once you have achieved ample customer satisfaction, you will surely get plenty of referrals. Engagement and Sales r a C e te e R f rr al e
  • 7. Make sure that you do not stick to a particular promotion but use multiple promotions to ensure continued sales. Get Into Marketing Database Once a good enough database is created, plan to change every content of your online store accordingly. This is going to help you provide the right number of discounts and o!ers. You can set up discounts variants. “O!ers for all" is what you can call it passionately. Getting into the marketing database means that you are getting into the minds of your customers and protentional customers. This is going to build a stable channel and generate a personalised communication between you and your customers. It apparently requires time and patience to do so, but as it is said that “relations that take time to build, build the great relations." e R f rr al e
  • 8. Posting on social media groups like Facebook and Linkedin groups, twitter, and Instagram forums help in referral tra!c with the ability to share the links of the posts and contents. If the product content is relevant and connecting with the audience, it will undoubtedly get noticed. E!ective Use Of Social Media To attract referral tra!c, social media should be one of your top drivers. Whenever you want to share your products with your customer, do not forget to share the link. It helps in making the customer buy from you. oS c a l i e M dia
  • 9. !? O!ers and promotions are great customer engagement strategies. However, the biggest setback that many organisations have while doing multichannel promotion is to keep all the stores in sync. Huge amount of time and money wasted on the workforce to maintain a simultaneous balance throughout the channels. No matter how equipped your team is, there is always erroneous transaction because everything is manual. The best viable solution for any organization is to make use of technology to enjoy error-free selling and manage promotions systematically. eCommerce marketplace management systems such as SelluSeller, let you integrate all the channels, manage all your stocks and keeps all the channels synchronised under one platform. With the help of such SaaS products, you can not only save revenue and time, but the insights and analytics can help you greatly in optimizing promotions in real time. Instead of consuming your time in people and store management, you can apply your time to implement and execute ideas. You can do error free operations which is going to earn you more and more customers. Controlling the stock is an also a great task. While dealing with vendors, it increases the cost directly and indirectly. Another great problem that consumes a lot of time is integrating all the channels to function smoothly. These in turn do not let you apply discounts that your competitors can who are using tools that manages all these problems at once. Challenges of Running Promotions & O!ers The Solution
  • 10. If your database is fairly sizeable, you need to divide the database into relevant segments and then craft promotions as per customer's requirements. Create an idea of how to carry forward the promotions of your store and create a record or a !le for it. Develop a proper promotional email, newsletters, and social media posts. Involve your team of professionals to evaluate and implement appropriately. Plan the !nal details. Make sure you have a theme and advertisements revolving around the theme. Spend a reasonable amount of time and money on the pictures, infographics and other forms of advertisement. People make a view by looking at an image more than reading. Give enough time to your customers by promoting the discounts way before the Additional Tips to Make Promotions Work For You “Big Sale Day." 1 2 3 4 5 6 It is not always necessary to compromise on the price if it disturbs your budget. Providing promotion to customers is an essential job to get their attention and time. However, more importantly, never lose the focus on the quality of what you chose to sell. This will make the customers buy more from you. Remember, gaining loyalty is the primary focus of promotions and o"ers.
  • 11. Pr o o i o ns m t Powerful Saas platform for SMEs, Brands, Distributors, Service Providers such as yourself to help you acquire complete control over your end-to end eCommerce operations across Southeast Asia. Manage multichannel selling and eCommerce logistics operations across regions, processes and teams on a single dashboard and generate massive eCommerce revenue. powered by
  • 12. www.anchanto.com | www.selluseller.com Singapore business@anchanto.com Call: +65 - 6914 9652 5 Temasek Boulevard, Suntec Tower 5, #17-01 038985 Singapore business.id@anchanto.com Call: +62 - 81988 8489 Revenue Tower (26-120),Daerah Khusus, Ibukota Jakarta, 12190 Indonesia Indonesia Malaysia business.my@anchanto.com Sales: +60 - 16501 7626 Whatsap: +60 - 14664 7986 Level 18, Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia business.ph@anchanto.com Call: +63 - 2271 1376 30F, RCBC Plaza, 6819 Ayala Ave, Makati Metro Manila Makati City 1200 Philippines Philippines Australia business.au@anchanto.com Call: +61 - 24211 0047 Level 16/175 Pitt Street, Sydney NSW 2000 Australia selluseller_korea@anchanto.com Call +82 - 70 - 4278 5321 #402, 11, Teheran-ro 7-gil, Gangnam-gu 06134 Seoul, Republic of Korea Korea